Career Opportunities at TFG (The Foschini Group)

Key Responsibilities:

• Use our Content Management System (CMS) and other tools and applications to build engaging digital learning material, following outlines and visual boards provided by our graphic designers
• Assist in the administration of the Learning Management System (LMS)
• Drive the adoption of new learning technologies
• Accurately interpret styles and properties from visual boards
• Define the scope of course development projects and ensure timely completion in line with set deadlines
• Contribute and/or guide brainstorming and idea generating sessions 
• Effectively collaborate with other roles within the team

Qualifications and Experience: 

• A qualification in Web Design, Educational Technology, or a related field of study
• 3+ years’ relevant experience in digital course development and/or education technology
• A deep interest and experience in online education and digital content creation
• A working knowledge of Adobe Illustrator

Skills: 

• Good verbal and written communication skills
• Learning Solutions Development

Behaviours: 

• Applies market and business insights in order to drive organisational objectives 
• Effectively works with others to achieve shared goals 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results

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Key Responsibilities:

• Lead the buying team to conceptualise and implement the merchandise strategy in line with overall company strategy 
• Deliver the defined turnover growth and margins 
• Product sourcing and selection, identifying and selecting products that meet the fashion and price expectations and quality standards of value-conscious consumers. This involves finding suppliers who can provide high-volume, low-cost items without compromising on quality
• Negotiate terms with suppliers in line with overall margin, service and quality targets 
• Ensure reliable source of supply through sound process and effective supplier relationships 
• Pricing strategy, setting competitive pricing strategies that attract price-sensitive customers while maintaining profitability. The Head of Buying must balance external price pressures with internal cost controls
• Manage and control stock levels based on seasonal forecasts and planning, incl. replenishment product categories 
• Ensure that assigned team is effectively resourced, create context for strategy and effectively develop talent pipeline 
• Responsible for ongoing management of purchasing strategy and activity and for ensuring optimal supplier performance and price. 
• Market analysis and trends, keeping abreast of market trends and consumer behaviors to anticipate demand and adjust buying strategies accordingly. This includes understanding the dynamics of the value retail market and seasonal fluctuations
• Cross-functional collaboration, working closely with marketing, store operations, and finance teams to align the buying strategy with broader company goals. This collaboration helps in crafting promotions and in-store presentations that maximize sales
• Lead and manage a Team of Buyers to deliver the appropriate support to the business to ensure corporate and business development objectives are met 

Qualifications and Experience:

• Post Graduate Degree – 10+ relevant years 
• Minimum 8 years working experience at a senior management level, incl. people/team management 
• Minimum 15 years relevant buying / merchandise experience is essential 
• Proven track record in building and maintaining strategic supplier relationships 
• Proven track record and ability to drive a merchandise strategy by demonstrating innovative and creative thinking 
• Demonstrate experience of leading a purchasing function with a proven track record in strategic purchasing leadership delivering effective purchasing strategies 
• Ability to work comfortably at both a strategic and operational level 
• Ability to drive change, persuade and influence both internal and external stakeholders (often without direct authority) 
• Demonstrate a high level of maturity, emotional intelligence and insight into diverse teams and individuals 
• Ability to work well under pressure and deliver to aggressive deadlines, incl. problem solving 
• Exceptional analytical ability to effectively evaluate and drive functional KPIs, incl. sales growth, PIS, CSOH, input- and maintained margins, stock turn, clearance 
• Strong written and verbal communication at all levels of organisation 
• Exceptional leadership skills incl. the ability to attract, hire, retain and motivate assigned team members and talent pool 

Skills: 

• Analytical Processes 
• Commercial Acumen 
• Contract Management 
• Customer Service Delivery 
• Negotiation
• Numerical Skills 
• Office Systems 
• Planning & Organising 
• Policy & Procedures 
• Market Research and Analysis 
• Supplier Management 
• Requirements Analysis 
• Global Sourcing 
• Strategic eCommerce 

Behaviours: 

• Applies market and business insights in order to drive organisational objectives 
• forms, develops and leads a group of individuals toward the achievement of a common team objective
• Creates an environment that fosters and nurtures a culture of creativity which drives success
• thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results

go to method of application »

Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

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Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

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Key Responsibilities:

• Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
• Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store.
• Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
• Effectively managing the stock and minimising in-store risk        
• Work independently and in a team-oriented, collaborative environment

Qualifications and Experience:

• Matric or equivalent
• Proven experience operating at a Leadership level
• Proven experience within the hospitality industry (advantageous)

Skills:

• To demonstrate innovative, critical thinking and problem-solving skills
• Strong interpersonal, facilitation and stakeholder management skills with the ability to influence
• Excellent written and verbal communication skills
• Good attention to detail and levels of accuracy
• Sound business acumen with a strong customer service focus
• Proven ability in multi-tasking and managing several deliverables at once.

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Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:

• Engage with internal and external stakeholders to gather requirements and ensure alignment.
• Collaborate with internal and external stakeholders in negotiating timelines whenever necessary.
• Manage internal and external learning delivery partners during interventions.
• Consult the design of curricula or programmes for blended learning delivery (incl. F2F, Digital, etc.) aligned to the 5Di principle.
• Project manage and coordinate learning interventions and academies.
• Facilitate workshops according to industry standards both F2F and Virtual.
• Investigate and implement relevant learning facilitation methodologies and activities for interventions.
• Provide internal QA and peer review where applicable
• Ensure learning records and data remain updated 
• Produce monthly learning reports 

 Qualifications and Experience:

• A relevant HR qualification (3 Years plus) (Essential)
• OETDP qualification (Preferable)
• Minimum of 3 years’ experience in workshop facilitation – virtual and face-to-face
• Report writing
• An understanding of the ADDIE process and curriculum development process
• Experience working within a corporate/ commercial environment

Skills:

• Excellent attention to detail
• Managing Change 
• Highly articulate and engaging, with excellent interpersonal skills
• Facilitation skills
• Strong organisational and planning skills

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Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

go to method of application »

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

go to method of application »

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

go to method of application »

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience. 
• Selling a diverse product range of Insurance, Connect and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs

Qualifications and Experience:

• A Grade 12 qualification 
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills: 

• Computer literate in MS Office.
• Good verbal/ written communication skills. 
• Excellent selling skills.
• The ability to work independently. 
• The ability to take initiative. 
• Attention to detail. 
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment

go to method of application »

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers  

Qualifications: 

• A Matric certificate. 
• Minimum 5 years retail experience with a minimum of 2 year store leadership experience in flagship store.  

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

go to method of application »

Responsibilities:  

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed 
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.
• Remain in sync with the latest fashion trends

Qualifications: 

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience

Skills:  

• Have an interest in fashion
• Good administration ability.
• A passion for excellent Customer services and sales environment 
• Be computer literate
• Have a preference to with work admin
• Be able to work under pressure.
• Be available to work shifts.
• Able communicate in a professional manner.
• The ability to plan and organised.
• An independent operator 

go to method of application »

Key Responsibilities:

• Driving turnover 
• Controlling expenses 
• Controlling stock losses 
• Managing, developing and motivating staff 
• Training and recruiting staff 
• Managing merchandise 
• Focusing on customer service 
• Managing in-store administration and security checks 

Qualifications and Experience:

• A business or retail related degree will be advantageous. 
• Minimum 8 years retail experience with a minimum of 3 years senior store leadership experience. 
• 3-5 years Area Manager experience (advantageous)
• Entrepreneurial flair (business acumen and turnover driven) 
• Valid drivers’ license 

Skills: 

• Organised and thorough 
• Contract Preparation 
• Legislative Framework Alignment 
• Account Management 
• Strategic Sales Planning 
• Profit and turnover driven 
• Able to manage risk within the store 
• Customer Value Management

go to method of application »

Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).  

Qualification: 

• A Matric certificate.  

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling