Careers at SITA SOC (Ltd)

Purpose of the job

• To create compelling, brand-aligned digital designs that support SITA’s online presence, marketing campaigns, and digital communication objectives. The ideal candidate will translate complex government services and campaign messages into clear, visually engaging graphics that resonate with target audiences.

Key Responsibility Area

• Establishment of design standards and governance.
• Develop concepts, designs and a wide variety of graphic art deliverables that reflect clients’ internal and external campaigns’ needs and that fit within their existing brand standards.
• Ensure that all deliverables are achieved upon the agreed time frames and are efficient to obtain maximum results.
• Collaborate internally as well as with relevant external where necessary stakeholders to conceptualize and execute creative solutions that can be translated across various media platforms.
• Meet internal and external (where necessary) stakeholders and marketing colleagues to discuss their needs and objectives and advise suitable designs adhering to a SITA’s brand identity and guidelines.

Qualifications and Experience

• Minimum: 3-Year National Diploma / Degree in Graphic Design, Interactive Design, Web Design, or related discipline equivalent to NQF Level 6.
• Certification: An Adobe Certified Professional (ACP) certification in Photoshop and Illustrator, or equivalent demonstrated proficiency will be an added advantage.
• Experience: 3 - 5 Years of professional experience in graphic design with high-level proficiency in design and print production software and applications. Proven track record in corporate branding, print design, and digital graphic design. Experience working with design standards, brand guidelines, and governance. The candidate must be part of creative aspects of a project and must be able to engage with clients and be proficient in the Adobe Creative Suite.1-2 years’ experience in motion graphic design and video editing. Ability to interpret and communicate design briefs. Ability to Interpret and communicate brand messages effectively. Designs must be able to represent brand value, convey messages and establish connections with the target audience.

Deadline:30th April,2026

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Purpose of the job

• To implement procurement plans for SITA Lines of Business ICT Cluster products and services within prescribed governance frameworks, in order to deliver value for SITA in terms of prices, quality, service delivery and drive the transformation agenda.

Key Responsibility Area

• Implement basic sourcing strategies, processes and administration activities for ICT Cluster (SITA Line of
• Business in order to deliver fast and efficient tender turnaround times as well as achieve business operational efficiencies.
• Coordinate the complete bid process including negotiation and supplier selection processes so as to enhance defined value propositions for ICT Cluster (SITA Line of Business).
• Maintain customer/ supplier/internal stakeholder relationships to ensure supply chain stability.
• Monitor and drive governance, contract compliance and performance.
• Assist Procurement manager in the management of resources (i.e. budget/finances, assets and human capital) within the section to ensure efficient operations.
• Assist in the execution of strategies for the promotion of the Procurement transformation agenda (BBBEE, SMME development, Local content, Black equity/ownership, industrialization /manufacturing skills development, Black youth, People living with disabilities, and Black women) in order to develop the indigenous ICT sector.

Qualifications and Experience

• Minimum: 3-year Diploma / Degree in Commerce/ Engineering/ IT /Supply Chain /Logistics/Law or any relevant qualification equivalent to NQF level 6.
• Experience: A minimum of 4 Years in Procurement / Supply Chain Management. 1-year experience in Public Sector
• Procurement would be an added advantage, with exposure to the following: Public Finance Management Act Preferential Procurement Policy Framework Act Broad Based Black Economic Empowerment Codes and Regulations Treasury Regulations.

Deadline:30th April,2026

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Purpose of the job

• To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.

Key Responsibility Areas

• Provide first and second level LAN & desktop support.
• Install and configure new IT equipment.
• Implementation, customization and maintenance of the remote software deployment.
• Provide support to the enterprise’s local IT and software resources.
• Provide LAN & desktop advisory services to clients.

Qualifications and Experience

• Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the
• Certificate OR as a separate certification (expiry irrelevant).
• Experience: At least one-year corporate experience in the Service Management / End User Support Environment,
• OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals.
• Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLAs. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.

Technical Competencies Description

• Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.

Deadline:30th April,2026

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Purpose of the job

• To effectively perform change control and life cycle Management of Assets.

Key Responsibility Areas

• To Electronically update the ARS Inventory.
• To update the electronic and telephonic Audits on ARS.
• To administer change control information on ARS.
• To escalate incorrect ARS Asset.

Qualifications and Experience

• Required Qualification: Grade 12 Plus 1-year national Certificate.
• Experience: 1 - 2 years’ experience in asset management.

Technical Competencies Description

• Knowledge of: Computer Literacy. Ms Office. Personal Attributes/Behaviours. Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.

Deadline:30th April,2026

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Purpose of the job

• The Employee will be responsible for performing daily Information Security operational tasks within the client LINUX ICT network environment execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework.

Key Responsibility Areas

• Installing and configuring security products such as Endpoint Protection, Data Loss Prevention, Encryption, and Messaging Gateway.
• Managing and maintaining security products and solutions, including monitoring for threats, analysing security logs, and troubleshooting issues.
• Designing and implementing security policies and procedures for the organisation.
• Staying up to date with the latest security trends, threats, and vulnerabilities to ensure that the organisation's security posture is strong and effective.
• Providing technical support and guidance to other IT teams and end-users on security products.
• Perform ongoing monitoring of information systems and assess threats and risks to information security
• Perform the planning and implementation of the operational security environment such as firewall management, DMz management and SOC related activities. Attend to all logged security incidents.
• Collaborate and partner with internal business representatives to recommend appropriate products so that the solutions are developed with relevant security system design specifications.
• Execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework, policies, standards and procedure.

Qualifications and Experience

• Minimum: 3 Years National Diploma / National Degree in Computer Science or Information Technology or Network Management or a relevant discipline NQF level 6 qualification.
• ITIL foundation and COBIT 5 Introduction will be an added advantage. Certified information system security professional (CISSP) or Certified Information Security Management (CISM). Membership ISACA or (ISC)2 or other professional body will be and added advantage.
• Experience: 3-5 years Information and Communication Technology (ICT) Infrastructure or Information Security (IS) or application life cycle management which should include the following: Operating systems administration Linux and firewall experience. Working knowledge of information technology security configurations on the LAN/WAN infrastructure. Understanding firewalls and switch management technology. Exposure to enterprise architecture frameworks (e.g. TOGAF; GWEA; MIOS). knowledge of governance processes and standards (e.g. ISO 27001/ 27002; COBIT; ITIL). Exposure to information system security technical standards (e.g.: SSL certificates, anti-virus protection, etc.). Experienced in (e.g. Service Management, Converge Communication, Risk Management, Information Technology, Applications, etc.). Knowledge off Security Onion, Elastic stack and Syslog-ng and SIEM will be preferred.

Deadline:4th May,2026

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Purpose of the job

• To drive and implement key Remuneration Service exercises including annual salary review, salary benchmarking and benefits surveys, competitive salary rates and design of incentive packages to ensure appropriate recommendations and alignment of Remuneration policies for SITA.

Key Responsibility Areas

• Ensure implementation of Remuneration Services and alignment with corporate strategic objectives
• Implementing and monitoring remuneration surveys, salary benchmarking, and structuring initiatives to support best practice operations
• Oversee and manage Remuneration processing to ensure accurate and timeous delivery
• Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements
• Managing resources within the function of ensuring optimal service delivery and achievement of business objectives.

Qualifications and Experience

• Required Qualification: minimum 3-year National Diploma / Degree in Social Science or relevant discipline - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
• Experience: 8 - 9 years working experience in Remuneration and benefits Services in a corporate/public sector organisation including Experience as a Manager/Specialist in a corporate/public sector organisation.

Deadline:5th May,2026

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Purpose of the job

• To gather and interpret business requirements, design, plan and implement technical solutions to ensure sustainability of the SITA next generation network (NGN) architecture, and to ensure secure and resilient delivery of all Network Technology Strategy services in accordance with various service level commitments.

Key Responsibility Area

• Design, plan, implement, and sustain the Converged Communication infrastructure architecture in order to ensure technical performance, availability and stability.
• Ensure sustainability in service delivery for Converged Communication provisioning technology architecture.
• Coordinate procurement of converged communication services or goods.
• Interact with various technology vendors to gather, benchmark, and develop complete technical specifications with required quality.
• Conduct industry research and build a business rational for introducing new technology or technology enhancements.
• Conduct research and benchmark when designing and implementing technical solutions.
• Facilitate the implementation of new or enhancement technology.

Qualifications and Experience

• Minimum: 3-year National Diploma/Degree in IT or Engineering related field (Computer Science, Computer Systems, Information Technology, Electrical Engineering (L/C) - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. CCNP or CCDP plus CCIE Written Exam and TOGAF will be an added advantage.
• SDN competency is also highly desirable.
• Experience: 7 - 8 years’ experience in the provision of ICT solutions, within a Large Enterprise, Service Provider, or Public Sector environment.

Deadline:5th May,2026

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Purpose of the job

• To research, design, install, test and maintain and enhance software systems write and coding of individual programmes in accordance with ICT standards and the enterprise architecture for Government.

Key Responsibility Area

• Develop/Design software or customize software for client use with the aim of optimizing operational efficiency using SITAs software development stack / development framework.
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
• Produce detailed specifications and write the programme codes.
• Maintain the integrated IT software components systems once they are up and running.
• Develop integrated Technical Service Specifications for single or multiple software components to clearly set direction for procuring or building software components.

Qualifications and Experience

• Required Qualification: 3 Year Diploma / Degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field.
• Experience: 3 - 5 Years’ experience with full software development lifecycle (SLDC), within systems development, implementation and maintenance / enhancements of solutions in the corporate sector organisation.

Technical Competencies Description

• Knowledge of: Computer science concepts including algorithms, data structures, operating systems and databases. User requirement process and design methods. Development methodologies (e.g. RUP, OpenUp, Agile), SDLC COTS (Commercial of the Shelf) Products Security (Software and Technologies). Comprehensive knowledge of software testing techniques and tools. Comprehensive knowledge of ETL, Oracle PL/SQL, Oracle Data Integrator (ODI), Oracle Warehouse Builder (OWB). Knowledge of Oracle GoldenGate and Python is an added advantage

Deadline:6th May,2026

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Purpose of the job

• To log, classify and categorize IT incidents and requests for IT clients, perform first line support and update calls accordingly, as well as to route call to next level support if not able to resolve.

Key Responsibility Areas

• Availability; Answer inbound calls; Quality of calls; Logged calls on ARS and/or ITSM; First call resolution rate; First Line Support; Post call Survey; Cut Calls.

Qualifications and Experience

• Minimum: Matric (Grade 12) A+ or N+.
• Experience: 6 months IT Service Desk/12 months Admin.

Technical Competencies Description

• Knowledge of: Telephony system Customer management services Operating Systems/Applications (ARS)/ITSM Policy, process and standards Operational business rules, processes and skills.

Deadline:6th May,2026

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Purpose of the job

• Responsible for Product and Service Life-Cycle Management and Commercial Design and Packaging of SITA Products and Services. To provide support for the Service Life Cycle Management function, Product and Service Commercialisation, Product and Service pre-sales aligned to the SITA Strategy, SITA Business Model and SITA Engagement Model. Effective management of the Product and Service Life Cycle Management processes for SITA products and Services. Responsible for the packaging of all products and services, including Benchmarking of products and services, and customer value propositions across all SITA service categories. Institutionalising Product and Service Portfolio Management and Product and support of Product and Service Catalogue Management.

Key Responsibility Areas

• Implement and Maintain the Products and Services Lifecyle management Framework.
• Management and Maintenance of the Service Catalogue.
• Management and Implementation of pre-sales plan.

Qualifications and Experience

• Minimum: 3-year Diploma / Degree in a relevant discipline / NQF level 6 in Computer Science or Information Technology or related.
• Experience: 3-5 years’ experience in the ICT field with operational responsibilities in a large corporate/public sector organisation. 2-3 of these years should be in product and service Life-Cycle Management, Desktop Benchmarking, service catalogue management.

Deadline:8th May,2026