Careers at The South African Revenue Service (SARS)

Job Purpose

• To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.
• To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation's goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level.

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 - 3 years at a technically skilled level

Minimum Functional Requirements

• At least 5 years' experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
• 5 years’ experience and knowledge of key integration points between SAP modules
• Experience and knowledge of SAP Basis and key integration points between SAP modules
• Relevant SAP Basis training or certification
• Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. 
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. 
• Initiate and assist in the implementation of new or revised Policies and Procedures. 
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
• Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
• Carry out high complex assignments requiring the development of new or improved procedure.
• Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
• Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
• Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
• Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
• Maintain a thorough knowledge of the organization and adhere to all organizational standards.
• Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
• Test new and current software for acceptance into the production environment.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. 

 People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer service
• Fairness and transparency
• Honesty and Integrity
• Organisational Awareness 
• Respect
• Trust

Technical competencies

• Computer Literacy
• Functional Policies and Procedures
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Administrative Support
• Business IT Systems
• Solves problems and applies a range of IT systems skills
• SARS Systems Products
• Effective Business Communication

Deadline:8th August,2026

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Job Purpose

• The primary purpose of the Software Tester to ensure execution of intermediate testing and capturing of defects found during project and maintenance testing in accordance with SARS defect reporting standards.

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate (NQF Level 5) in Information Technology AND 3 years' Software testing experience; Must have completed a course in Practical Software Testing or similar Software testing. Have a working knowledge of the following applications: MS Word, MS Excel and Testing tools like Octane.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 4 years' Software experience must have completed course in Practical Software Testing or similar Software testing, Have a working knowledge of the following applications: MS Word, MS Excel and Testing tools like Octane.

Minimum Functional Requirements

• Must have completed course in Practical Software Testing or similar. - Software testing - Have a working knowledge of the following applications: MS Word, MS Excel and Testing tools like Octane.

Job Outputs:

Process

• Daily execution of workload in relation to test lifecycle activities and assigned role.
• Ensure a detailed understanding of the systems to be tested.
• Execute test cases captured and assigned within Octane.
• Execute varied range of test cases as assigned and defects recorded as per divisional policy and procedures.
• Active and continuous updating of the defect management systems throughout the day to reflect accurate and timeous defect registration, status and enabling management thereof.
• Active participate at all Testing Levels (Unit / Systems/ Regression/ Stability / Distribution.
• Actively participate in the Testing Life-Cycle.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Test activities that verify a specific action or function of the application and test objective and output answers the questions: "can the user do this" or "does this particular feature work?"
• Update Octane to reflect testing progress.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of work and Software Tester and continuously identify and escalate risks.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning  
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Automated Unit Testing  
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Execute, Implement & Follow Through
• Functional Policies and Procedures
• Quality Orientation  
• Reporting
• Standard operating procedure compliance  
• Testing Software  

Deadline:31st July,2026

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Job Purpose

• To coordinate an integrated facilities management service to a diverse and complex business Environment at the Vioolsdrift and Alexander Bay border posts. To ensure the integrity, functional performance and legislative compliance of all SARS buildings and other fixed and moveable assets, on an office(s) assigned basis and provide business support and logistic services to the SARS business units to a standard and performance  that enables the SARS business operations to operate optimally as well as port related maintenance activities.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Facility Management/Property Management AND 2-3 years' experience in port environments, of which 1-2 years is at knowledge worker level

ALTERNATIVE #

•  Senior Certificate (NQF 4) AND 5 years’ experience in port environments of which 1-2 years is at knowledge worker level

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs
• Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve
• Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve
• Ensure that contractors/service provider’s performance is in accordance with SLA’s for the assigned SARS offices
• Assess all property developments for suitability and compliance to legislative prescriptions and if compliant, to accept the building for occupation and normal business operations.
• Implement and ensure compliance to developed FM operations strategy, policy, standards, processes and controls in the assigned offices.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers, team members and Ports Leadership to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service 
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
• Define and influence relationships and service level agreements made with internal and external stakeholders

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical Competencies

• Business Knowledge on all systems keeping the port operational as it relates to both ports of entry
• Efficiency improvements, maintenance and replacements implemented as required to ensure operational continuity
• Facilities Management and related Port Infrastructure systems, e.g. Water purification plants, Sewerage systems, Generators, etc.
• Functional Policies and Procedures interpretation as it applies to the job
• Planning and Organising and prioritising deliverables as informed by daily operational risks and eventualities
• Reporting on regular basis as required by the Executive and Senior leadership

Deadline:30th July,2026

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Job Purpose

• To plan manage and monitor the implementation of Branch Operations activities and end-to-end processes in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s Degree/Advanced Diploma (NQF 7) in Taxation/Finance AND 5 to 7 years’ experience in a Taxation/Financial Services environment, of which 1 year at supervisory level.

Minimum Functional Requirements

• Senior Certificate (NQF 4) AND 10 years’ related experience in a Taxation/Financial Services environment, of which 1 year at a supervisory level.

Job Outputs:

Process

• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Apply the necessary discretion and judgement in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Lind and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• To provide real-time problem solving in an extremely dynamic environment, with a certain level of uncertainty pertaining to Demand v-s Supply.
• To participate in projects and support SARS initiatives execution.
• To manage internal and external stakeholder relations.
• To ensure required approvals in line with delegated authorities ware executed according to the SOPS [e.g. Tax Clearance Certificates].
• To provide reports accurately and timeously and disseminate information to both direct reports and management.
• To contribute to effective corporate governance, inter alia by means of effective management and control of assets and overtime.
• To ensure that all relevant PMDS operational and HR Policies and procedures are fully adhered to and staff development is continuously managed.
• To act as knowledge and expertise resource and authority as and when required by providing root cause analysis and applying problem solving techniques to complex queries and put in place recommended solutions.

Governance

• Implement governance, risk, and compliance policy in own practice area to identify and manager governance and risk exposure liability.
• Manage and or advice on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capacity and provide appropriate skills, knowledge, and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialist area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial support, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs actual, minimise expenditure and report on cost efficiency.

Client

• Increase SARS awareness and number of new registrations by implementing tax education and tax base broadening initiatives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery, excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Stakeholder engagement and management
• Fairness and Transparency
• Accountability
• Customer Service
• Honesty and Integrity
• Teamwork
• Conceptual thinking
• Championing the mandate
• Influencing others
• Mobilising teams
• Driving for excellence
• Accurate understanding
• Developing others
• Trust
• Respect
• Problem solving and analysis.
• Building sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Managerial budgeting
• Customer relationship management
• Effective Business communication
• Problem analysis and judgement
• Planning, management and measurement
• Decisiveness
• Business acumen
• Building customer loyalty

Deadline:3rd August,2026

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Job Purpose

• To analyse and provide expert advice on the revenue analysis function in order to achieve business objectives.

Minimum Qualification & Experience Required

Education and Experience

• Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Information Systems, Computer Science, Statistics, Informatics with 8 - 10 years’ experience in a Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.

Alternative #

• Senior Certificate (NQF 4) with 15 years' experience in Data Analysis / Business Data Intelligence environment, of which 3 - 4 years at a junior specialist level.

Minimum Functional Requirements

• Experience in Data Analysis / Business Data Intelligence
• Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases.
• Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, etc.)
• Microsoft skills (Advance in)¡ i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
• Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
• Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
• Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Builds and manage/maintain database to house data collected from various sources.
• Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
• Communicate the results of their analysis and findings by using basic complex / advance visualisation techniques with both internal and external customers.
• Gathers data from multiple sources and assimilates into meaningful inputs for databases.

Governance

• Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Adaptability
• Expertise in Context
• Design Thinking
• Lean Thinking
• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Honesty and Integrity
• Fairness and Transparency
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Data Governance
• Data Integrity
• Efficiency Improvement
• Functional Policies and Procedures
• Information Management
• Knowledge Management
• Reporting
• Statistical and Mathematical Analysis
• Planning and Organising
• Reporting
• System Thinking

Deadline:3rd August,2026