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TransUnion is more than just a credit reporting agency. We’re a sophisticated, global risk information provider striving to use Information for Good. Serving roughly 45,000 companies and more than 500 million customers in 33 countries globally, we’re committed to providing the most complete and multidimensional information available, to help o...
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What We'll Bring:
Working in the Process Management and Reporting area of the Consumer Operations group, the Business Analyst will play a key role in enhancing the overall customer experience and helping TransUnion meet its financial objectives by identifying and addressing process efficiency gaps through contact center automation and process optimization.
What You'll Bring:
Analyze and interpret data across multiple contact center channels to identify high impact consumer journeys for automation, process improvement and cost savings.
Impact You'll Make:
TransUnion Job Title
Analyst, Applications Support
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