Job Vacancies at RMB - Rand Merchant Bank

Purpose

• Engage in administrative duties relating to data, portfolio and trade administration.

Experience and Qualifications

• National Diploma Banking or Administrator or Finance or a Certificate in Banking
• Bachelors Degree in finance or commerce
• Experience with Standard Settlement Instructions

Competencies:

• Focus and Sustained Attention
• Solutions Thinking
• Verbal and Written Communication
• Interpersonal Agility
• Teamwork
• Excellence and Quality Orientation
• Rule OrientationTime and Self Management
• MS Office at relevant level of competence
• Records management principles and standards|Report Writing

Responsibilities

• Adhere to Organisational values and service standards and interact with and communicate with customers accordingly
• Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements
• Meet set turnaround times while ensuring own availability, reliability and accuracyPropose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
• Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service
• Establish relationships with relevant individuals and departments to deliver on work expectations
• Adhere to relevant service level agreements to build trust in the relationship
• Execute own work in accordance with the organisational values and code of ethicsComply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution
• Identify and escalate risk as normal part of work Investigate new ways to optimise processes, Flag opportunities to migrate to platform and supports the use of technology in process and system improvements
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Work with enhanced processes and procedures to maintain operational efficiencies
• Deliver work in an accurate manner to ensure consistent results, Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures
• Complete relevant administration, reporting and updating of information accurately and on time
• Provide timeous reports on operations, performance and audit findings; 
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability
• Load and amend counterparties on non-integrated systems and load internal departments on CDH and publish to SMART, Calypso and Murex
• Administer data amendments for maintenance on counterparties
• Capture hedge fund statements in spreadsheets in the relevant share folders, Capture and amend dividend yields and volatility
• Receive trade instructions from client engagement team, match the trade with the counterparty and ensure trades are settled correctly
• Load and maintain Standard Settlement Instructions, or SSIs, which include loading and deactivating of SSIs, amending counterparty details on existing SSIs, excluding bank details, and deactivating dormant SSIs on Calypso or the related systems
• Seek out regular performance feedback and put actions in place to improve and enhance performance
• Identify activities to address own development gaps, Create own personal development plan and review plan with team leader or manager
• Understand which competencies and skills are required to be mastered to ensure personal development and performanceKeep abreast of learning opportunities, changing products and trends
• Contribute to teamwork and inclusivity by working together to achieve team goals
• Value individual contributions and respects diversity in the team
• Share information and knowledge that benefits the team
• Administer and manage the allocated requests to create and map portfolios
• Engage in the creation of portfolios and departments in SMART, Calypso, Murex, and FENICS including book creation, PHS and FAS
• Maintain portfolios, and create and maintain new accounts

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Purpose

• The candidate will be responsible for the origination and sale of complex derivative and financial instruments in Broader Africa by keeping abreast of developments in the financial markets in which we operate in broader Africa and developing and enhancing relationships with our clients in these jurisdictions through the excellence of the service provided. It will involve originating risk management opportunities, financing opportunities and investment products for clients across jurisdictions in Broader Africa, across client bases and asset classes. The role requires the design and hedging of complex derivatives and financial instruments by keeping abreast of developments in financial markets, financial mathematics, accounting standards, legislation and statutory requirements This role will ensure that the structures designed balance out client needs, profitability and prudent risk management.

Experience and Qualifications

• Minimum Post-graduate Qualification in a Finance including Accounting or Law majors
• CFA / Trading and Regulatory exams / Tax Diplomas (advantageous)
• Minimum 8 years working experience in financial markets
• Technical Pre-requisite
• Strong in Microsoft Office (especially Excel)
• Good understanding of derivatives, financial instruments and financial market dynamics

Competencies :

• Customer Service Orientation
• Problem Solving
• Teamwork
• Drive and Results Orientation
• Analysis and Attention to Detail
• Verbal and Written Communication
• Learning Agility
• Flexibility
• Rule Orientation
• Commercial and Financial Acumen
• Business Insight and Risk Awareness

Responsibilities

• Originating transactions by remaining alert to clients’ problems and opportunities in the market; Develop tactical plans to drive revenue growth
• Identify potential problems clients are having
• Manage multi-disciplinary cross divisional approach to a single client solution
• Work with structuring to simplify complex back-end proposal for a cohesive front end solution
• Be a strong team player and collaborate across teams and divisions for the benefit of the shareholder
• Liaise effectively with legal and credit and other legal stakeholders
• Draft proposals, presentations and present to client in an articulate fashion to secure the opportunity
• Ensure regulations are incorporated in decision making and solution building
• Manage budget and cost containment
• Research trends in market and information for solution building
• Understand the needs of portfolio managers in financial institutions in various jurisdictions across Africa
• Understand the financial market risks applicable for corporate clients, cash flow and accounting impact of hedging solutions.
• Understand the markets needs of DFI’s, sovereigns, corporates and non-bank financial institutions across Africa and those focused on Africa
• Liaise with Traders confirming levels, liquidity and other market information as a transactions becomes more live
• Where necessary book successful transactions in the relevant trading systems
• Liaise with middle and back office to ensure issues that arise are addressed or escalated promptly (continue throughout transaction life cycle)
• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
• Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered
• Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipates consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems, queries and complaints
• Adapt communication styles to meet the needs of different audiences

Self management :

• Demonstrates pride in the organisation’s brand, values, services and products by consistently delivering on the brands promise
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Take ownership of personal career development, leveraging formal and informal opportunities
• Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices

Teamwork:

• Continually share, debate and communicate learning’s
• Flag and debate issues constructively
• Contribute to a friendly, co-operative climate in working with others to achieve collective goals

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Purpose

• In partnership with the co-heads of Corporate Finance and the leadership teams in the business, drive the growth of CFD by assisting to shape and deliver on the CFD strategy and vision; project manage various key strategic initiatives; and ensure delivery of the key objectives of the co-heads of CFD.

Experience and Qualifications

• Relevant post-graduate degree with 3 -5 years’ financial services, preferably banking experience.

Additional requirements:

• Sound knowledge of the core business functions and how the functions interconnect
• Understanding of programme and project management principles
• Relevant industry knowledge
• Sound business and financial acumen
• Strong research skills
• Strong Microsoft Office suite capabilities particularly Excel, PowerPoint
• Power BI competence

Competencies:

• Strategic thinking
• Excellence orientation
• Building strategic relationships
• Assertiveness
• Verbal and written communication
• Monitoring and measuring
• Analysis and attention to detail
• Driven and high work rate
• Presentation and facilitation
• Problem solving
• Organisation skills

Responsibilities
Stakeholder relationship management:

• Initiate dialogue to build professional working relationships with all stakeholders, displaying excellent abilities to listen, advise, influence, negotiate and present at all levels
• Lead and facilitate difficult conflict situations into consensual agreements
• Integrate opinions and information provided by various sources to make strategic decisions
• Adapt communication styles to meet the needs of different audiences
• Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights
• Identification, planning, co-ordination and/or execution of strategic projects / initiatives:
• Assist with the development and roll-out of strategy and business plans
• Specific responsibility for CFD digitisation strategy
• Prepare for and facilitate workshops to develop strategies
• Action items and key issues requiring resolution; monitor to ensure actions are completed by the right people at the right time
• Assist the business to address strategic problems and answer strategic questions
• Monitor and adjust strategic frameworks as required
• Take responsibility for the end-to-end management of projects, setting out the scope of work, developing a project plan, project-managing internal and external resources and driving the initiative to completion
• Providing decision support through data gathering, information analysing and presenting considerations to relevant stakeholders
• Liaise with internal and external advisors and stakeholders on strategic projects; stakeholders include the CFD Exco and team leaders, IBD co-heads, IBD exco members CCG, ICG and SCG heads and relevant sector heads
• As required by specific projects, create governance structures and dashboard metrics to monitor progress against strategy and highlight initiatives / risks
• Research, analysis and integration of proposed solutions:
• Conduct local and international research on corporate finance developments e.g. competitor analysis, sector research, etc.
• Benchmark research against peers and global best practice
• Cut to the core of a vast volume of information and prioritize what is relevant to understanding specific issues and trends in the broader environment; know who to contact for specific information

Administrative:

• Work with the PA’s in CFD to schedule CFD Exco and other relevant meetings
• Project managing CFD Exco meeting preparation and creation of relevant meeting materials; capturing key output / next steps and tracking the completion of these
• Coordinating calendars
• Planning and executing CFD’s business forum, strategy sessions and offsites
• Working with CFD PA’s and other team members to plan weekends away and social events for CFD
• Coordination of CFD’s contribution to the annual Conference including award nominations
• Assume overall responsibility for managing CFD’s workbench data, working with the relevant team members in CFD
• Co-ordination / execution of relevant reports, presentations, speeches and other written material :
• Handle documentation that requires the attention of the co-heads of CFD and prepare reports on various matters
• Write / co-ordinate strategy documents, presentation material, speeches, briefing documents, minutes of meetings, business emails, award submissions to various publications and other relevant documentation as required
• Monitor CFD market share in M& A, general corporate finance and equity capital markets with various providers

Operational and technical support:

• Keep the co-heads of CFD informed of various activities within and outside the Group
• Analyse, review and/or assist with issues of an operational or technical nature
• Follow-up on assignments / tasks delegated by the Head of IBD

Self-management, teamwork and alignment with group values:
Self-management:

• Demonstrates pride in the organisation’s brand, services and products by consistently delivering on the brand’s promise
• Drive best-in-class solutions and practices
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up-to-date with legislations and new development
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Take ownership of personal career development, leveraging formal and informal opportunities
• Accurately reads situations and organisational realities
• Able to set aside personal agenda for the greater good
• Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices

Teamwork:

• Continually share, debate and communicate learnings
• Flag and debate issues constructively
• Promote a professional, friendly, co-operative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve collective goals
• Skilled at mentoring/coaching others and resolving conflict