Traffic Lead Mr Price (6 Month Fixed Term Contract) at Mr Price Group

Job Description

• Responsible for leading and guiding Style Studio’s Administration team in efficiently managing the online store’s sample flow and image administration, ensuring optimal workflow and productivity. The Style Shoot team is supported by ensuring the reporting system is accurate and is producing images six weeks in advance. The Traffic Lead works with various business stakeholders to ensure that all product information, both outside and inside the studio, is accurately captured and reported to maintain the required timeline for the workflow.

Responsibilities

• Lead a team of administrators and production stakeholders to foster collaboration and cultivate a positive work environment that embodies Mr. Price’s values.
• Facilitating a swift and efficient administration of samples and images, ensuring that the team meets the required SLA.
• Participate in routine production reviews: Provide regular reports, track sample flow inconsistencies, and ensure the administration team is adhering to deadlines. 
• Establish and oversee deadlines by developing a production plan for their direct reports. 
• Liaise with the E-retail team to ensure that the administration team are meeting upload deadlines.
• Provide Regular Updates to Merchants: Consistently inform merchants of item statuses in the studio, aligning with business needs and timelines using a weekly and daily reporting system if necessary.
• Manage merchant relationships to ensure effective and timely sample image administration delivery.
• Continuously seek ways to enhance the reporting process to improve workflow and communication.
• Quantifying progress in reports to update the studio manager on production status and potential risks to the deadline.
• Accountable for timely delivery of deadlines to all stakeholders. Coordinating with the studio lead to clarifying targets and deadlines, ensuring the team remains on track with all administrative tasks to meet targets in advance.
• Work closely with essential stakeholders and merchant teams to guarantee the effective handling of samples with the studio. 
• Accountable for managing the sample intake process from QA, prioritizing image handling, and ensuring that the organization meets production deadlines and targets. 
• Guide the team on sample flow management using the "On the Dot" report, maintaining weekly progress records. 
• Facilitate communication between retouches and administration to manage the business's product lifecycle report.

Qualifications

• Diploma - NQF Level 6
• 3-4 years’ experience
• Ms office suite (Excel, PowerPoint, word), efocus, Fashion, Retail, Ecommerce, Merchant Process, Project management software, Understanding of studio operations and Stock flow Administration.
• Mr Price Brands, Wrike, Creative production process, digital/ social campaigns, Mr Price Product Lifecycle Management Tool.