Current Jobs at Accor Hotel

Job Description

• The Facilities Manager will be responsible for the effective oversight and maintenance of all infrastructure across the reserve. This is a hands-on leadership position, well-suited to a proactive individual with strong technical knowledge and a deep commitment to sustainability, conservation, and operational excellence.
• The role includes managing the maintenance department, implementing preventative maintenance schedules, ensuring all facilities run efficiently, and complying with relevant safety and environmental standards. It also includes budget oversight, procurement of supplies, and working closely with other departments to support special events and elevated guest experiences.

Duties and Responsibilities

Operational Oversight

• Oversee the maintenance and functionality of all lodge infrastructure, including buildings, guest suites, staff accommodation, back-of-house areas, and utility systems.
• Ensure consistent operation of off-grid systems including solar energy, generators, water purification, and waste management.
• Implement and maintain a comprehensive preventative maintenance plan to ensure asset longevity and reduce unplanned breakdowns.
• Conduct routine inspections to ensure that all facilities are safe, presentable, and operating at the highest standard.
• Respond promptly to urgent repairs and infrastructure-related challenges, maintaining minimal disruption to the guest experience.
• Ensure compliance with health, safety, fire, and environmental standards, aligned with lodge and national park regulations.
• Support the planning and coordination of lodge events and special guest experiences from a facilities perspective.

Team Leadership

• Lead, train, and mentor the maintenance team, encouraging a culture of accountability, professionalism, and continuous improvement.
• Manage team schedules and workflows to ensure full coverage of lodge maintenance needs, including support during night shifts if required.
• Conduct regular team briefings and on-the-job training with a focus on safety, technical skills, and environmental awareness.

Sustainability & Conservation

• Champion sustainable practices in the maintenance department, minimizing environmental impact and aligning operations with the lodge’s conservation ethos.
• Maintain resource-efficient systems for energy, water, and waste.
• Collaborate with relevant conservation teams and park authorities on compliance and best practices for infrastructure within a protected ecosystem.

Financial & Administrative Management

• Manage departmental budgets, monitor expenditure, and identify cost-saving opportunities without compromising on quality or guest experience.
• Oversee procurement and stock control of tools, equipment, spares, and technical supplies.
• Maintain accurate records of maintenance schedules, repairs, and compliance documentation.

Qualifications

• Minimum 5 years' experience in senior Facilities Management or Technical Services, preferably in a remote lodge setting, with strong hands-on technical knowledge.
• Technical qualification (electrical, mechanical, or facilities-related) is highly beneficial.
• Proven ability to manage maintenance teams, budgets, and procurement in a hospitality environment.
• Excellent leadership, organisational, and communication skills.
• Committed to sustainable operational practices and conservation standards.
• Comfortable living and working in remote wilderness environments.
• Valid driver's licence essential; 4x4 driving experience an advantage.

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Job Description

• As Financial Manager, you will be the financial steward of our lodge operations, ensuring accurate reporting, sound controls, and strategic oversight. This hybrid role offers flexibility in working remotely, while requiring on-site presence approximately twice a week to support local teams, ensure compliance, and stay close to operations.
• The ideal candidate is technically strong, detail-oriented, and capable of leading a small finance function. Experience in the hospitality or luxury tourism sector is advantageous, but a passion for working with purpose — supporting conservation, local empowerment, and sustainable tourism — is essential.

Duties and Responsibilities

Financial Strategy & Reporting

• Support the General Manager and Group Finance team with financial planning, budgeting, and forecasting aligned with business goals.
• Prepare and review monthly, quarterly, and annual financial statements in compliance with GAAP and group reporting standards.
• Conduct financial analysis to support decision-making, identify cost-saving opportunities, and track key performance indicators.
• Oversee and participate in the month-end closing process to ensure accuracy and timeliness of reporting.
• Run financial reports for management, ownership, and auditors as required.

Operational Finance & On-Site Support

• Travel to the lodge (approx. 2x per week) to review on-the-ground financial processes and provide guidance to operational teams.
• Collaborate with department heads to provide financial insights and align budget usage with strategic priorities.
• Supervise payroll, accounts payable, and accounts receivable functions, ensuring accuracy and timely processing.
• Monitor stock control, procurement processes, and expenditure tracking.

Compliance, Controls & Risk Management

• Implement and maintain strong internal controls and risk mitigation procedures.
• Ensure financial practices comply with all regulatory requirements, fiscal policies, and lodge standards.
• Liaise with auditors, legal advisors, and external consultants as necessary.
• Maintain a high standard of data integrity and ethical financial practices.

Team Leadership & Development

• Lead and develop a high-performing finance and admin team, fostering accountability and continuous improvement.
• Promote financial literacy across lodge departments to support a culture of responsible resource management.

Qualifications

• Bachelor's Degree in Finance, Accounting, or related field; professional qualification (e.g., CA(SA), CIMA, ACCA, or CPA) preferred.
• Minimum 5–10 years' financial management experience, with at least 3 years in a leadership role.
• Strong knowledge of GAAP, financial reporting, and hospitality-related accounting practices.
• Skilled in MS Office (especially Excel) and accounting systems (e.g., Pastel, Xero, Sage, VIP Payroll).
• Excellent analytical, problem-solving, and communication skills.
• Experience in budgeting, forecasting, and financial performance analysis.
• Demonstrated leadership in managing small finance/admin teams.
• Valid driver's licence and willingness to travel.
• Stable employment history and contactable references required.

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Job Description

• We are seeking a proactive and people-focused Talent & Culture Manager to lead all aspects of Talent & Culture at our luxury lodge in a remote, conservation-driven environment. This pivotal live-in role will be responsible for driving recruitment, employee development, labour relations, and compliance, while building an engaged, inclusive workplace that reflects our values of locality, sustainability, and excellence in service.
• The ideal candidate will be hands-on, culturally aware, and passionate about working in a diverse, remote setting where people are at the heart of the guest experience.

Duties and Responsibilities

Talent Acquisition & Onboarding

• Oversee the end-to-end recruitment process, from job posting to selection and onboarding, with a focus on local community hiring and skills development.
• Ensure a smooth, welcoming onboarding experience for new hires and seasonal staff, tailored to remote lodge operations.

Employee Relations & Compliance

• Act as the main point of contact for all employee-related matters, ensuring a fair, supportive, and legally compliant workplace.
• Manage employee relations issues with discretion and professionalism.
• Maintain full compliance with local labour laws, employment regulations, and lodge policy.
• Support disciplinary and grievance processes with consistency and documentation.

Training, Development & Performance

• Lead lodge-wide performance management cycles, including appraisals, coaching, and feedback.
• Coordinate and implement training programs in partnership with department heads to upskill staff and foster continuous learning.
• Identify leadership and succession opportunities to grow talent from within.

Organizational Culture & Engagement

• Promote a positive, respectful, and inclusive workplace culture, aligned with the lodge’s mission and brand values.
• Plan and execute staff engagement initiatives, wellness activities, and recognition programs.
• Partner with operations leaders to ensure staff morale remains high during peak and off-peak periods.

Administration & Reporting

• Maintain accurate and confidential employee records, contracts, leave tracking, and disciplinary records.
• Prepare monthly HR reports and insights for senior leadership.
• Monitor and advise on HR policies and procedures, updating as required.

Qualifications

• Bachelor's degree in Human Resources or related field, with minimum 3 years' experience in an HR generalist role
• Strong knowledge of South African labour law and HR compliance standards
• Excellent interpersonal, communication, and conflict resolution skills in English (additional languages advantageous)
• Demonstrated success in managing diverse teams in multicultural environments
• Highly organised with ability to handle sensitive situations diplomatically
• Comfortable living and working in a remote lodge setting
• Passion for hospitality and purpose-driven work preferred