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  • Posted: Jul 21, 2026
    Deadline: Not specified
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  • At Kontak Recruitment we offer recruitment services for the Johannesburg and Gauteng Region to employers, assisting with the placement and the full recruitment of personnel on all career levels. Kontak Recruitment is a pastel certified recruiter which manages the entire employment and recruitment service on behalf of clients from job spec writing as well ...
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    Sales Manager

    • A growing ICT products and services company is expanding its regional footprint and looking for a sharp, commercially driven Sales Manager to take ownership of the Western Cape market. Operating in a lean, fast-moving environment built on agility and client responsiveness, this business has earned a strong reputation for delivering technology solutions with speed and precision. The culture is structured, accountability-focused, and rewards people who take initiative, follow through, and make things happen.
    • This is a rare opportunity for an ICT sales leader who already has the relationships, the market credibility, and the drive to hit the ground running in the Western Cape. The successful candidate will not be warming up a pipeline from scratch. They will be activating existing connections, leading a small regional team, and converting relationships with clients, vendors, and distributors into real revenue. This role sits at the intersection of strategic leadership and hands-on deal-making, reporting into the Business Development Manager and overseeing a team that includes two Technical Account Managers and an Internal Sales resource.

    Minimum Requirements

    • Bachelor's degree in Business Administration, Information Technology or a related field, with a Master's degree preferred
    • 10 or more years of experience in a sales management or senior sales leadership role within the ICT sector
    • Demonstrated ability to lead, develop and drive high-performing sales teams
    • Experience managing complex, large-scale sales opportunities including strategic bids and tender submissions
    • Strong background in sales forecasting, pipeline management, KPI tracking and data-driven decision-making
    • Established, verifiable relationships with clients, vendors and distributors within the Western Cape ICT market
    • Existing regional network and market credibility, with the ability to access decision-makers without an extended ramp-up period
    • Proven track record of converting relationships into measurable revenue, gross profit and repeat business
    • Strong understanding of ICT vendor ecosystems including Dell, HP, HPE, Huawei, Lenovo, Veeam and related OEM operations
    • Solid grasp of ICT products and solutions across hardware, infrastructure, storage, virtualisation, end-user computing and associated services
    • Demonstrated knowledge of government procurement processes, tender requirements and bid compliance
    • Excellent pricing, negotiation and commercial deal-structuring skills

    Key Responsibilities

    • Leverage established Western Cape market relationships to open doors, access decision-makers and generate new business opportunities
    • Act as the regional representative for the company, strengthening its presence, credibility and positioning across the Western Cape
    • Personally engage in strategic client meetings, vendor negotiations, deal registrations and pricing discussions
    • Take direct ownership of high-value opportunities and support the team in driving deals through to closure
    • Develop and execute the Western Cape sales strategy in alignment with business objectives and revenue targets
    • Monitor pipeline health, forecast accuracy, quote activity, tender opportunities and deal conversion
    • Ensure sales targets, gross profit targets and key performance indicators are met or exceeded
    • Identify new market opportunities and competitor activity to support regional business growth
    • Lead, guide and develop the Technical Account Managers and Internal Sales team in the Western Cape
    • Set clear performance expectations and conduct structured performance reviews in line with company policy
    • Provide hands-on support on key accounts, strategic opportunities and complex deals
    • Maintain senior-level relationships with key clients, vendors and distributors in the region
    • Work with vendors and distributors to improve pricing, deal registration, stock availability and opportunity support
    • Implement a structured key account management approach to drive client retention and repeat business
    • Ensure the team completes required OEM and vendor certifications including Dell, HP, Huawei, Lenovo, Veeam and Nutanix
    • Report to the Business Development Manager on sales performance, pipeline, forecasts, market activity and key opportunities
    • Prepare structured monthly and quarterly sales updates for management
    • Track key sales metrics including pipeline growth, deal closure, revenue, gross profit and lost opportunities
    • Monitor sales-related expenditure and ensure regional activities are commercially justified
    • Maintain compliance with company policies, tender requirements, pricing processes and internal sales procedures
       

    go to method of application »

    Sales & Relationship Executive – Digital Marketing

    • We’re on the lookout for a confident, warm, and motivated Sales Executive to join a growing digital marketing agency. You’ll be selling SEO and website design services, helping potential clients see the value, not just the price.
    • This role is about communication, credibility, and connection – not scripts or pressure tactics. Backed by a strong product and an excellent reputation, the company is looking for someone who can convey that value with clarity and charm.

    Why this role?

    • Competitive salary + uncapped commission structure
    • Fully remote and flexible work setup
    • Access to sales training, pitch materials, case studies, and testimonials to support your conversations
    • A genuinely collaborative and supportive team
    • The chance to grow your career in a respected agency with over 20 years of reputation and results

    Minimum Requirements:

    • 2+ years in a sales or business development role, ideally within a digital marketing, SEO, web design, or creative services environment.
    • Proven track record of lead generation and closing deals in a B2B setting.
    • Experience dealing directly with business owners, principals, or senior stakeholders.
    • Excellent written and verbal communication skills, with experience preparing and delivering compelling proposals.
    • Previous experience selling  SEO retainers, website projects, or branding services would be advantageous.
    • Must be able to demonstrate how you stay up to date with your own sales training and techniques.

    Key Responsibilities:

    • Inbound Sales: Speak to warm leads, listen to their needs, and confidently guide them through the buying process with a focus on value and outcomes.
    • Lead Generation: Proactively identify and reach out to prospective clients via LinkedIn, email, phone, and other channels. Consistently filling the pipeline with quality opportunities.
    • Relationship Building: Build trust and rapport with senior decision-makers, showing authority without arrogance.
    • Consultative Selling: Understand the client’s goals and provide tailored solutions to meet their needs.
    • Pipeline Management: Stay on top of every lead, follow-ups, and next steps.
    • Target Achievement: Work towards achievable monthly revenue and conversion targets – with plenty of support behind you.
    • Education Targets: Dedicate 2 hours per week to studying sales techniques and buyer psychology.

    You'll thrive in this role if you:

    • Prefer quality conversations over aggressive tactics
    • Love speaking to new people and opening doors
    • Can turn “just looking” into “let’s get started”
    • Are equally confident in prospecting and closing
    • Want to be part of a team that values relationships, reputation, and results
       

    go to method of application »

    IT Infrastructure Engineer

    • An established financial services organisation is seeking an IT Infrastructure Engineer to ensure the stable, secure and efficient operation of its Microsoft-centric IT environment. The role supports business continuity, regulatory confidence and reliable day-to-day operations through the maintenance, support and improvement of Microsoft 365, email, telephony, Sophos firewall, VPN, Wi-Fi, Cloudflare, endpoint, server and vendor-managed infrastructure services. The successful candidate will provide hands-on, disciplined troubleshooting, maintain secure configurations and clear technical documentation, coordinate external suppliers and introduce practical operational improvements. This opportunity is suited to an experienced IT Support Technician who is ready to progress into broader infrastructure ownership and operational responsibility

    Minimum Requirements:

    • Relevant NQF Level 5 qualification or equivalent practical experience in Information Technology, Network Engineering, Systems Administration or a related discipline.
    • Microsoft, CompTIA, networking, Sophos, security, Cloudflare or ITIL certifications or studies would be advantageous.
    • 2–4 years’ practical experience in IT support, desktop support, network support, systems support or a similar technical role.

    Experience supporting Microsoft-based environments, including:

    • Windows endpoints.
    • Windows Server.
    • Active Directory and Microsoft Entra ID.
    • Microsoft 365.
    • Exchange and email infrastructure.
    • Basic networking.
    • Vendor-managed services.
    • Readiness to progress into infrastructure administration with broader ownership, stronger documentation and disciplined escalation.
    • Knowledge of Microsoft 365, Exchange and email infrastructure, Windows Server and Windows 11.
    • Knowledge of Active Directory, Microsoft Entra ID, endpoint administration and access-control fundamentals.
    • Practical knowledge of Sophos firewall administration, VPNs, Wi-Fi, DNS, DHCP, TCP/IP and routing.
    • Strong practical network troubleshooting capabilities.
    • Knowledge of telephony support and Cloudflare DNS and security administration.
    • Understanding of infrastructure monitoring, backup checks, endpoint security and incident-management processes.
    • Strong technical documentation skills.
    • Ability to coordinate suppliers and follow up on service-level agreements.
    • Strong user communication skills.
    • Understanding of change-control processes.
    • Ability to handle confidential business information securely.
    • PowerShell knowledge would be advantageous.
    • SQL Server or Power BI infrastructure awareness would be advantageous.
    • Experience with Zabbix or a similar monitoring platform would be advantageous.
    • Experience with POPIA-aligned controls or the preparation of control evidence would be advantageous.
    • Ability to apply technical knowledge practically and learn unfamiliar services quickly.
    • Logical and analytical approach to investigating incidents across users, endpoints, networks, identity systems, email and external suppliers.
    • Results-driven approach with the ability to follow through on incidents, maintenance activities and improvement tasks.
    • Strong planning, organisational and prioritisation skills.
    • Ability to follow established change and approval processes.
    • Professional communication skills and the ability to work effectively with users, managers, vendors and technical colleagues.

    Duties and Responsibilities:
    Infrastructure Operations and Endpoints

    • Maintain Windows Server, Windows 11 endpoints, Active Directory, Microsoft Entra ID, DNS, certificates, endpoint builds and core infrastructure services
    • Perform routine checks relating to system availability, patching, backups, storage, security tools, monitoring alerts and overall service health
    • Troubleshoot incidents from initial diagnosis through to resolution or appropriate escalation
    • Provide clear progress updates and maintain accurate support and incident records

    Network, Sophos Firewall, VPN and Wi-Fi

    • Support LAN, WAN, Wi-Fi, VPN and Sophos firewall environments
    • Support and maintain firewall rules, NAT, IPsec connections, remote-access connectivity, routing, DHCP and TCP/IP
    • Monitor and investigate connectivity issues affecting offices, cloud platforms, internet services, suppliers and users
    • Investigate and resolve secure remote-access failures
    • Maintain network diagrams, firewall, VPN and Wi-Fi change notes, access records and connectivity runbooks

    Microsoft 365, Identity and Email Infrastructure

    • Administer Microsoft 365 users, groups, multifactor authentication and access requests
    • Coordinate Microsoft 365 licensing requirements
    • Administer shared mailboxes and distribution lists
    • Support Exchange and email-delivery services
    • Support email-security controls
    • Investigate phishing, spoofing and spam incidents
    • Escalate email and security-related issues to the relevant service providers where required
    • Maintain secure employee onboarding and offboarding processes
    • Process permission and identity-related changes
    • Maintain accurate identity and access-related documentation

    Telephony, Cloudflare and Security Services

    • Support telephony users, call routing, handsets and softphones
    • Log, manage and follow up on telephony provider tickets
    • Perform telephony availability checks
    • Support Cloudflare DNS, proxy services, SSL/TLS, web application firewall and security rules
    • Maintain domain records
    • Implement approved Cloudflare configuration changes
    • Assist with suspicious-activity investigations
    • Support the preparation of audit evidence
    • Assist with cyber-insurance information requests
    • Support POPIA-aligned information-security controls

    Governance, Vendors and Continuous Improvement

    • Document infrastructure designs, standard operating procedures and runbooks
    • Maintain accurate records of incidents, changes, risks, supplier information and escalation paths

    Coordinate external service providers responsible for:

    • Microsoft services
    • Microsoft licensing and Exchange
    • Email and email security, including INKY
    • Sophos firewall and security services
    • Internet and network services
    • Telephony
    • Cloudflare and DNS
    • Cloud hosting
    • Endpoint services
    • Monitoring services
    • Backup services
    • Liaise with audit, funding and cyber-insurance stakeholders where required
    • Work closely with all internal employees
    • Follow up with suppliers regarding incidents, service delivery and agreed service levels
    • Recommend practical improvements that strengthen infrastructure stability, security, monitoring, recoverability and user experience
    • Ensure infrastructure solutions remain practical and fit for purpose without unnecessary over-engineering
       

    go to method of application »

    Technical Account Manager

    • A growing information technology business based in Bryanston is home to a collaborative team of specialists who thrive on solving complex problems and delivering meaningful outcomes for their clients. The environment is fast-paced, process-driven, and built around continuous improvement, with a genuine focus on developing the people within it.
    • This is a great opportunity for a technically skilled professional who has progressed through the support levels and is now ready to take on a broader, more strategic challenge. The successful candidate will step into a senior role that bridges technical expertise with client engagement, governance, and commercial awareness, making a real impact across multiple areas of the business.

    Minimum Requirements

    • Solid hands-on experience in a managed service provider environment.
    • Strong working knowledge of Microsoft 365 and Azure fundamentals.
    • Familiarity with ITIL principles and a process-oriented mindset.
    • Experience managing client relationships and communicating technical concepts clearly to non-technical stakeholders.
    • Understanding of software licensing, reseller agreements, and basic pre-sales scoping.
    • Demonstrated ability to maintain and improve internal documentation and workflows.
    • A background that includes progression through technical support levels.

    Key Responsibilities

    • Manage technical account tasks including customer audits and onboarding documentation.
    • Maintain and enhance internal systems including RMM platforms, documentation, and integrations.
    • Assist with pre-sales proposals for standard solutions.
    • Support vendor relationships for renewals and compliance requirements.
    • Contribute to governance and process improvement initiatives across the business.
    • Handle client escalations and onboarding engagements with professionalism and technical confidence.
    • Maintain and improve the internal knowledgebase to support team efficiency.

    go to method of application »

    Hybrid Engineer – Infrastructure & BCDR Focus

    • A growing information technology services business based in Bryanston is looking for a skilled and driven Hybrid Engineer to join a close-knit technical team that genuinely values collaboration, continuous learning, and making a meaningful difference in the environments they support. This is an organisation where technical depth is respected, knowledge sharing is encouraged, and people are given the space to grow into more senior and specialised roles over time.
    • This is a hands-on, multi-faceted role suited to an engineer who thrives in varied environments and enjoys solving complex infrastructure and recovery challenges across a diverse customer base. The successful candidate will work across both managed services and project-based engagements, bringing expertise in Veeam, virtualisation, hybrid cloud, and disaster recovery to help customers build more resilient and future-ready environments. If you are someone who takes pride in your technical craft, communicates well with customers, and is always looking for ways to improve how things are done, this team will feel like the right fit.

    Minimum Requirements

    • Matric (Senior Certificate) is essential
    • VMCE certification is preferred and will be a strong advantage in selection
    • Microsoft Azure certifications are advantageous
    • VMware and/or AWS certifications are advantageous
    • Minimum 3 to 5 years of experience in infrastructure support, backup and disaster recovery, virtualisation platforms, and hybrid cloud environments
    • Proven experience in an MSP or multi-customer support environment
    • Strong practical experience with Veeam Backup and Replication, including Backup Copy Jobs, Veeam Replication, SureBackup, hardened repositories, and offsite backup design
    • Solid hands-on experience with VMware vSphere and Microsoft Hyper-V
    • Strong understanding of disaster recovery methodologies, backup retention strategies, business continuity principles, and ransomware recovery
    • Exposure to Veeam Data Cloud is advantageous
    • Experience with Azure and/or AWS infrastructure environments
    • Familiarity with Windows Server infrastructure including Active Directory, DNS, DHCP, Group Policy, File Services, and hybrid connectivity solutions such as VPNs and site-to-site integrations

    Key Responsibilities

    • Deploy, configure, and maintain Veeam Backup and Replication environments across multiple customer sites
    • Design and implement backup, disaster recovery, and business continuity solutions tailored to customer requirements
    • Perform backup validation testing and disaster recovery simulations to verify recovery readiness
    • Configure and manage immutable backups, replication, offsite retention, and ransomware recovery strategies
    • Assist customers with DR planning, RPO and RTO alignment, and resilience assessments
    • Troubleshoot backup failures, replication issues, and recovery operations across hybrid environments
    • Support backup and recovery for VMware, Hyper-V, physical servers, NAS workloads, and cloud-hosted infrastructure
    • Assist with the implementation and support of Veeam Data Cloud solutions and cloud-based backup services
    • Manage and support Hyper-V and VMware virtualised environments across multiple customer environments
    • Administer Windows Server infrastructure including Active Directory, DNS, DHCP, Group Policy, and File Services
    • Participate in infrastructure modernisation and migration projects
    • Configure and maintain hybrid connectivity solutions including VPNs and site-to-site integrations
    • Assist with infrastructure failover, recovery testing, and DR readiness activities
    • Act as a high-tier escalation point for infrastructure and DR-related incidents
    • Participate in infrastructure discovery workshops and resilience assessments
    • Assist with pre-sales scoping, technical discovery, and solution design activities
    • Produce technical documentation, DR runbooks, and customer-facing reports
    • Proactively identify opportunities to improve customer resilience, backup posture, and operational maturity
    • Work collaboratively with internal technical and account management teams to deliver strong customer outcomes

    go to method of application »

    Hybrid Engineer – Intune & SCCM Focus

    • If you thrive in a hands-on technical role where no two days look the same, this one is worth a closer look. A growing IT managed services provider based in Bryanston is looking for a Hybrid Engineer who is equally at home in Microsoft cloud environments as they are in traditional on-premises infrastructure. This is a business that works closely with its clients, values technical depth, and gives its engineers real variety across projects, support, and even pre-sales work.
    • This role sits at the intersection of modern workplace, cloud, and on-premises infrastructure. You will be involved in solution implementation, client-facing technical discovery, high-tier support, and continuous environment optimisation. If you enjoy working across the full Microsoft stack, contributing to pre-sales conversations, and making a tangible difference to client environments, this is the kind of role that will keep you engaged and growing.

    Minimum Requirements

    • Matric (Senior Certificate)
    • Relevant Microsoft certifications in Microsoft 365, Azure, Intune, or Security
    • Minimum of 3 years experience in Microsoft cloud, endpoint management, and infrastructure support roles
    • Deep expertise in administering M365, including Exchange Online, SharePoint Online, Teams, and OneDrive
    • Proven experience with Microsoft Intune for device management, application deployment, compliance policies, and Windows Autopilot provisioning
    • Experience managing Microsoft Azure environments and hybrid integrations
    • Strong knowledge of Microsoft Entra ID and Active Directory, including Conditional Access and MFA
    • Hands-on experience with the Microsoft Defender suite
    • Solid understanding of Windows Server administration, Group Policy (GPOs), and virtualisation using Hyper-V or VMware
    • Working knowledge of core networking concepts including DNS, TCP/IP, routing, VPNs, and firewalls
    • Proficiency in PowerShell for automation and administrative tasks
    • Strong communication skills with the ability to translate technical concepts for business stakeholders and produce clear documentation
    • Experience with Microsoft SCCM/MECM is advantageous
    • Familiarity with AWS is advantageous

    Key Responsibilities

    • Participate in infrastructure projects and the deployment of modern workplace technologies
    • Collaborate with clients and internal stakeholders during pre-sales activities to understand requirements and help design effective solutions
    • Provide high-tier technical support and act as an escalation point for infrastructure issues within managed services operations
    • Proactively identify opportunities to improve processes, strengthen security postures, and optimise client environments
    • Author technical documentation and contribute to pre-sales discovery sessions
    • Apply scripting and automation to streamline administrative and operational tasks

    go to method of application »

    Graphic Designer

    • Step into a creative role where your designs do more than look good, they drive a brand that's on a serious growth trajectory. This fast-growing automotive parts importer and distributor needs a talented Graphic Designer to help take things to the next level. The business supplies aftermarket vehicle parts to distributors across South Africa, serving fitment centres, spare shops, and repair outlets, and the brand is gaining serious momentum both locally and internationally.
    • This is your chance to own the visual output of a brand that's evolving in real time. You'll work alongside a young, energetic design and digital team, producing everything from product and packaging design to motion graphics, social media content, and internal communications. No two days look the same, and the people here move fast, think creatively, and get things done.

    What's in it for you

    • Provident fund with a strong employer contribution
    • Performance-based annual bonus with no ceiling, your results determine your reward
    • December shutdown giving you meaningful rest time at year-end
    • A genuinely collaborative and diverse creative team environment
    • Real ownership of your work in a brand that's growing fast and investing in its people

    Minimum Requirements

    • Minimum Grade 12 certificate
    • Diploma or degree in Graphic Design or Multimedia Design
    • Portfolio showcasing a strong body of graphic design work
    • Minimum 2 years of hands-on experience in a graphic design role
    • Proficiency in Adobe Photoshop, Illustrator, InDesign, and Corel Draw or equivalent
    • Experience with video editing and motion graphics using Adobe After Effects for 2D animation
    • Knowledge of Blender or Cinema 4D for 3D work is advantageous but not essential
    • Strong understanding of visual identity and brand application
    • Ability to storyboard, conceptualise, and execute creative ideas independently
    • Understanding of design best practices for digital marketing platforms and social media
    • Proficiency in Microsoft Office Suite for integration with business documents
    • Excellent attention to detail, time management, and communication skills
    • Reliable transport or the ability to get to work consistently and on time
    • Availability to work Saturdays from 08:00 to 13:00

    Key Responsibilities

    • Develop marketing and branding designs for products and clients that are visually compelling and on-brand
    • Execute video editing and motion graphics projects from initial concept through to final delivery
    • Create engaging content for social media platforms, presentations, and campaigns
    • Design internal communication materials including posters, newsletters, and digital screen content
    • Maintain and update the company website as needed
    • Collaborate closely with the marketing team to brainstorm and develop creative ideas for digital campaigns and product launches
    • Work with sales, marketing, and regional teams to ensure creative output supports business objectives
    • Ensure quality control and timely delivery across all multimedia projects
    • Follow company policies and procedures throughout all creative processes
       

    go to method of application »

    Junior Accountant

    • A growing property development company based in Midrand offers a structured and supportive environment where finance professionals can contribute meaningfully to the business. The team values collaboration, precision, and continuous improvement, and this is a workplace where your input is recognised and your growth is encouraged.
    • This is an opportunity for a detail-oriented Junior Accountant to step into a well-rounded role that spans the full accounting function. The successful candidate will work closely with internal stakeholders, contribute to key financial processes, and play an active part in maintaining the financial integrity of the business. If you are someone who takes pride in accuracy, enjoys problem-solving, and is looking to grow within a focused and supportive team, this role offers genuine scope to do exactly that.

    Minimum Requirements

    • BCom Accounting, BCom Financial Accounting, or an equivalent tertiary qualification.
    • Completed SAICA or SAIPA articles (essential).
    • Minimum 2 to 5 years of accounting experience, including articles.
    • Experience working with CaseWare.
    • Strong understanding of South African accounting standards and tax legislation.
    • Experience preparing financial statements and management reports.
    • Advanced Microsoft Excel skills.

    Key Responsibilities

    • Prepare monthly management accounts and financial reports.
    • Perform month-end and year-end accounting processes.
    • Prepare and post journals, accruals, and general ledger reconciliations.
    • Reconcile bank accounts and balance sheet accounts.
    • Prepare VAT calculations and manage statutory submissions.
    • Assist with annual audits and provide supporting audit documentation.
    • Ensure compliance with IFRS, company policies, and applicable legislation.
    • Prepare financial analyses and reports for management review.
    • Assist with budgeting and forecasting processes.
    • Monitor cash flow and assist with treasury-related functions.
    • Review and reconcile debtor and creditor accounts.
    • Identify opportunities to improve financial controls and accounting processes.
    • Work closely with internal stakeholders to provide financial support and guidance.
    • Perform any other accounting and finance-related duties as required.

    go to method of application »

    Reservations Manager - Kalahari

    About the Role

    • As Reservations Manager, you will oversee all reservation operations, ensuring every guest receives a seamless and personalised experience from their initial enquiry through to arrival. Working closely with travel agents, tour operators, direct guests, and internal departments, you will maximise occupancy, optimise revenue, and maintain the exceptional standards that define the reserves experience.

    Minimum Requirements:

    • 3–5 years' experience in Reservations or Front Office within luxury hospitality or the safari industry.
    • Experience leading or supervising reservations teams.
    • Strong understanding of Southern African travel and safari logistics.
    • Proven experience working with travel agents and tour operators.
    • Proficiency with reservation systems such as Panstrat, NightsBridge, ResRequest, or similar.
    • Fluent in English. Additional languages such as French or German would be advantageous.

    Key Responsibilities:
    Reservations & Guest Experience

    • Lead the day-to-day reservations function across all camps.
    • Manage the complete guest booking journey from enquiry to arrival.
    • Ensure all reservations are processed accurately, efficiently, and professionally.
    • Coordinate guest preferences and special requests with operational teams.
    • Deliver personalised communication aligned with resorts luxury service standards.

    Trade Relations & Sales Support

    • Build and maintain strong relationships with travel agents, DMCs, and tour operators.
    • Provide partners with timely updates on availability, promotions, and new experiences.
    • Support trade training and strengthen long-term commercial partnerships.

    Revenue & Performance

    • Monitor occupancy, booking trends, and revenue performance.
    • Assist with forecasting, budgeting, and reporting.
    • Identify opportunities to maximise occupancy and yield.

    Systems & Operations

    • Ensure accurate reservation records, payments, and booking integrity.
    • Maintain reservation systems and ensure compliance with operational procedures.
    • Collaborate with Finance and Hospitality teams to ensure seamless guest arrivals.

    Leadership

    • Lead, mentor, and develop the Reservations team.
    • Foster a culture of service excellence, collaboration, and continuous improvement.
    • Drive high performance through coaching, support, and accountability.

    Skills & Knowledge

    • Excellent communication and relationship-building skills.
    • Strong organisational and planning abilities.
    • High attention to detail and accuracy.
    • Ability to perform effectively in a fast-paced environment.

    Personal Attributes

    • Passion for luxury hospitality, wildlife, and conservation.
    • Exceptional customer service mindset.
    • Professional, ethical, and trustworthy.
    • Strategic thinker with a hands-on approach.
    • Calm under pressure with excellent problem-solving abilities.
    • Inspirational leader who enjoys developing people.

    Method of Application

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