Current Jobs at The Heineken Company

Purpose of the job

• The National Key Account Manager will oversee the Heineken Beverage portfolio across strategic key accounts, driving growth and profitability by executing tailored account strategies.
• A key responsibility of this role will be to collaboratively drive joint business planning with major accounts, ensuring that both parties are aligned on long-term goals, strategies, and performance metrics. You will be instrumental in executing these plans relentlessly to achieve shared business objectives and exceed sales targets.

Key Responsibilities

• Strategic Account Management & Joint Business Planning: Work closely with key accounts to develop collaborative, joint business plans that align with Heineken’s goals and account-specific strategies. Engage in regular, proactive planning sessions to ensure mutual goals are clear and strategies are continuously refined and executed.
• Execution Excellence: Relentlessly drive the execution of joint business plans, ensuring that each action is carried out with precision. Focus on delivering key milestones, monitoring progress, and adjusting strategies to overcome challenges and capitalize on emerging opportunities.
• Client Relationship Management: Build and nurture long-term, trust-based relationships with major clients to ensure their loyalty and prevent churn. Understand and anticipate their evolving needs and business goals, offering solutions that deliver mutual value.
• Sales Growth & Performance: Identify and capitalize on new business opportunities, maximizing revenue potential through effective product, pricing, and promotional strategies.
• Market Insights & Strategy Execution: Continuously monitor market trends, consumer behavior, and competitor activity to ensure our strategies are aligned with industry shifts and customer expectations.
• Problem Resolution & Customer Satisfaction: Address and resolve customer issues promptly to maintain trust and positive working relationships. Ensure the timely delivery of products and services that meet customer needs.
• Cross-functional Collaboration: Coordinate with internal teams (marketing, operations, finance, supply chain) to ensure seamless execution of customer strategies and brand initiatives. Foster cross-functional collaboration to optimize business results.
• Data-Driven Decision Making: Leverage sales data, KPIs, and performance metrics to evaluate account progress and forecast future growth. Regularly report on account performance to internal and external stakeholders.
• Category & Channel Management: Apply category management principles to optimize account performance, aligning product offerings with consumer trends while ensuring profitability.
• Brand Activation: Lead the planning and execution of consumer touchpoints and marketing campaigns (ATL, POS, ROI, sponsorships, events) to enhance brand visibility and consumer engagement.
• Governance & Compliance: Ensure all activities align with legal, regulatory, and corporate governance requirements while adhering to Heineken’s policies and procedures. 

Job Requirements

Education

• A Degree in Business, Marketing, or related field will be advantageous.

Closing Date: 25/11/2025

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Key Performance Areas would include, but are not limited to:

• Offloading of bulk products
• Execution of fermentation related tasks
• Product transfers
• Apply strict and accurate loss control
• Taking up of tanks for stock reconciliations
• Operation of the press and Amarula pot-still
• Sample preparations for organoleptic assessment
• Execution of daily tasks and activities to achieve departmental targets
• Ensure daily tasks are done in accordance with correct company procedures and work instructions
• Responsible for 5s activities
• Loading of bulk products
• Effective cleaning of bulk products
• Accurate and effective record keeping
• Execution of basic maintenance task
• Taking routine and non-routine samples
• Active participation in Problem Solving
• Active participation in all TPM activities
• Assist in monthly bulk stock take process
• Perform ad hoc tasks/activities when required

The successful candidate must have the following experience/skills:

• Minimum Grade 12
• Working experience in a Cellar environment will be advantageous
• Ability to work effectively under pressure
• Team player with good communication and interpersonal skills
• Knowledge of safety procedures and housekeeping standards will be advantageous
• Willing and able to work extended hours(overtime) as and when required
• Must be physically fit and healthy to cope with the physical demands of the job (i.e. heavy lifting, working at heights and in confined spaces)
• Punctuality and Attendance reliability

Closing Date: 18/11/2025

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Duration of Programme: A 18-month period comprising of

• Exposure to supply chain support functions with an emphasis on Processing - winemaking
• Improvement projects and workplace exposure
• Stand in periods for specific job roles
• The business value-chain and core business fundamentals

Structure:

• An intensive overview of Supply Chain function streams gaining exposure in the dynamic Manufacturing environment and exposure in challenging and exciting projects.
• Graduates are developed and coached by technical experts in their respective fields.
• A learning journey linked to an Action Learning Project with specific business deliverables.

We require Graduates in the following locations:

• Cape Town 

Minimum Requirements:

• Tertiary qualification (Degree/BTech) in the field of Winemaking
• South African citizen
• Good tertiary academic results
• Computer Literate
• Have the potential to make a positive impact in a challenging environment.
• Strong leadership capabilities
• The person should have a strong performance record that can be verified from past tasks and assignments
• Be able to effectively interact with persons of diverse backgrounds and education levels.
• Have good analytical and problem resolving capabilities.

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Key Performance Areas would include, but are not limited to:

• Loading and off-loading of barrels
• Physical filling and emptying of barrels to/from maturation
• Transfer and taking up of tanks.
• Assist with daily and weekly recon when needed
• Preparing of samples for testing and/or Organoleptic assessment and classification
• Assist in the monthly Bulk Stock Take process
• Execution of daily tasks are done to correct company procedures and work instructions
• Compliance with OHS Act standards
• Effective Record keeping
• Maintain cellar hygiene standards
• Drawing and testing of production tank samples
• Apply strict loss control
• Effective record keeping
• Active participation in TPM Level 1 team activities
• Participate in effective problem solving

The successful candidate must have the following experience/skills:

• Minimum Grade 12 or equivalent
• Be able to work effectively under pressure with minimal supervision
• Knowledge of safety procedures and housekeeping standards will be advantageous
• Willing and able to work extended hours(overtime) when required
• Willingness to perform ad hoc duties, including in other departments, when required
• Must be a team player
• Good interpersonal skills
• Punctuality and attendance reliability
• SKOP courses will be advantageous

Closing Date: 21/11/2025

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Purpose of the Job:

• To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives.

Key Responsibilities:

• Maintaining and developing relationships with existing and new customers.
• Achieve monthly sales targets through new business and upselling current customers.
• Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
• Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
• Present products to customers in a professional and knowledgeable manner
• Conducting market research to keep up to date with industry trends and competitor activity.
• Build and maintain a strong brand image.
• Communicate and collaborate with other members of the sales and marketing team.
• Drive and maintain Accessibility, Affordability, Availability and Activation
• Run price driven promotions.
• Maintain call strike rate in accordance with targets.
• Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
• Take responsibility for personal improvement and skills development.
• Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an advantage.
• A minimum of 3 years of sales experience
• Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
• Proven track record of meeting or exceeding sales targets
• Numerical and business acumen experience
• High levels of energy, persistence, drive as well as a sense of urgency.
• The ability to work optimally in a high performance and competitive environment.
• Ability to plan realistically and take action to deliver on time.
• Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
• Have a passion for customer service by making clients and their needs a primary focus.
• Strong analytical and problem-solving skills.
• High versatility to adapt to changing environment.
• Ability to effectively manage customer relationships.
• Ability to communicate effectively across all levels.

Demonstrates HEINEKEN Behaviours aligned to role expectations: 

Deliver:

• Play to win & celebrate success.
• Deliver the goods.

Shape:

• Think consumer first.
• Make courageous moves.

Connect: 

• Champion a culture of belonging.
• Learn, share & reapply.

Develop:

• Have real conversations.
• Embrace learning & growth.

Closing Date: 21/11/2025

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You will be required to do the following:

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Ops Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short, dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

The successful candidate must have the following experience/skills:

• Relevant tertiary qualification (NQF6) in Logistics / Inventory / Warehousing or Equivalent
• 2 years minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.