Current Openings at FNB South Africa

• To ensure effective installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware.

Are you someone who can:

• Installation and Setup of workstations and Servers for all mainstream manufactures (IBM, HP Dell)
• Daily Capacity and health Checks. Software maintenance and customisation. Active Directory Management, DNS, DHCP WINS.
• Create Batch Schedules.
• Create Change Order. Code Basic JCL. Code Basic Automation.
• Support batch FTP and the creation of FTP encryption data by Development.
• Analyze and change batch schedules on request.
• Controls illegal Intrusions from non-permissible entities outside the corporate network.
• Manage Group Corporate server infrastructure.
• Advice on security prevention enhancements.
• Takes care of the Backup Systems according to Baseline Standards in order to maintain Business Continuity. Controls Server and network hardware that may cause system down time.
• Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.
• Meet set turnaround times while ensuring own availability, reliability and accuracy.
• Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.
• Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.
• Establish relationships with relevant individuals and departments to deliver on work expectations.
• Adhere to relevant service level agreements to build trust in the relationship.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Adhere to quality standards, turnaround times and company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Create own personal development plan and review plan with team leader or manager.
• Keep abreast of learning opportunities, changing products and trends.
• Contribute to teamwork and inclusivity by working together to achieve team goals.

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: September 13, 2025 

go to method of application »

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements:

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: September 17, 2025 

go to method of application »

Job Description

• To provide a holistic, customised legacy planning solution / advice to clients in order to optimize their tax position, asset protection and ensure the smooth transition of their assets to relevant heirs after passing.
• Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Manage client portfolio and identify opportunities to expand customer base and acquire new clients. Achieve revenue target through advice charges to clients and advisors for estate plan and business succession plan drafting
• Provide subject matter expertise and maintain expert knowledge on specific local products
• Drive and promote corporate image and market penetration and provide training to other business units to increase product awareness
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
• Deliver exceptional customer service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Identify and implement on opportunities for revenue growth in order to deliver on targets
• Build and maintain an effective network and pipeline for further expansion of business within area of accountability
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate

End Date: September 15, 2025

go to method of application »

Job Description

• To create testing procedures for complete programs within a suite of programs. To provide input into test plans, writing test cases and conducting testing.
• Create test plans and test cases for the functionality of a system to prevent errors in the live system.
• Grasp and apply new information with ease and identify new areas of learning.
• Cut to the core of issues and apply effective analysis, logic, and creativity to implement solutions.
• Build sound relationships based on trust and openness.
• Engineer and leverage processes and technologies to meet business needs.
• Produce consistently high-quality outputs within agreed deadlines.
• Recognise interdependencies and collaborate with others to achieve shared goals.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll be an ideal candidate if you:

• Relevant certificate or Diploma in IT, information systems, or related fields.
• Preferably accredited with an ISTQB Certification
• Have 2 to 5 years of experience in a similar environment, of which 2 years ideally at a specialist level.
• Analytical
• Good understanding and exposure to automation
• Able to write test cases
• Able to run automation scripts
• Experience working in a Financial or Banking industry is highly beneficial.

End Date: September 16, 2025 

go to method of application »

Job Description

• We are seeking a Data Scientist to own the end-to-end pricing monitoring and revenue assurance function.
• You will design and maintain analytical frameworks to track pricing performance, detect anomalies, and safeguard against revenue leakage.
• Your insights will enable timely interventions, protect margins, and drive continuous improvement across pricing operations.
• You will require pricing experience, understanding operations and end-to-end pricing implementation, from determination to charging a client.
• Develop and maintain pricing dashboards and automated reports to track rate cards, discounts, and promotions
• Implement statistical and machine-learning models to identify outliers, pricing errors, and revenue leakage risks
• Set up alerting mechanisms that flag irregular price movements or process deviations in near real time
• Partner with finance, sales, and product teams to investigate issues, root-cause anomalies, and recommend corrective actions
• Continuously refine data pipelines, validation rules, and anomaly detection thresholds to enhance accuracy
• Conduct ad-hoc analyses to support pricing strategy, margin optimization, and revenue growth initiatives
• Document methodologies, assumptions, and controls to ensure auditability and compliance
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Plan and perform regular model updates that capture evolving business complexity in current models
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
• Adhere to model building policies, standards, frameworks, and governance process. Assist in developing pricing models by performing analyses and manipulations through data extracted from relevant sources
• and submit to various committees and stakeholders to inform business decisions.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the businesses overall analytical needs and opportunities.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Perform ad hoc requests e.g. trend analysis, behaviour analysis and compare with finance forecast/actuals.
• Resolve pricing queries by providing required advice, or attending to and resolve issues on the system.
• Conduct maintenance and data integrity checks of the pricing database and maintain all new pricing codes on the system.
• Ensure the Product Schedule is always up to date
• Monitor system updates via the exception reports.
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
• Provide input into business requirements.
• Provide advice on pricing related matters to assist with delivery of the project.
• Monitor the progress of projects and provide feedback to relevant stakeholders on the status thereof.

Experience and Education Required

• Mathematics and Statistical Degree
• 4-5 Years Experience within a Data Science Role

End Date: September 15, 2025

go to method of application »

Job Description

• To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice
• Contribute to cost efficiencies through responsible utilisation of work related resources
• Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
• Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
• Contribute to teamwork and inclusivity within own team
• Identify and utilise opportunities to assess and improve own performance
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Optimise work through the application of learning experiences
• Build and maintain stakeholder relationships
• Deliver customer service through adherence to quality service standards

End Date: September 15, 2025

go to method of application »

Job Description

• To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.

Responsibilities:

• Provide appropriate banking and financial solutions across an allocated portfolio of clients
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Deliver internal and external customer service excellence through adherence to quality service standards
• Prevent wastage and identify process improvements to contain and reduce costs

You will be an ideal candidate if you:

• Relevant Degree in - Degree in Finance, Economics or Accounting (CFP preferred).
• Have 3 to 5 years’ experience in a Investment, Financial Planning, Wealth Management, and client facing environment as a Financial Advisor (Banking experience will be an advantage).

The following sub-category 1 financial products is essential and must be signed off supervision.

• 1.3 Long-Term Insurance subcategory B1
• 1.4 Long-Term Insurance subcategory C
• 1.5 Retail Pension Benefits
• 1.14 Participatory Interests in a Collective Investment Scheme
• 1.17 Long-term Deposits
• 1.18 Short-term Deposits
• 1.22 Long-term Insurance subcategory B1-A
• Full understanding of money management principles
• Sound working knowledge of required business-related systems.
• Sound working knowledge of Banking and Financial Services Regulatory requirements.
• Knowledge on wealth management creation and accumulation
• Wealth protection or risk knowledge
• Excellent project management skills and able to plan and organize work independently.
• Proven track record in servicing a portfolio of clients and in acquisition of new relationships.
• Excellent knowledge of global financial markets and current affairs
• Ability to match client needs with appropriate product solutions.
• Sound knowledge of the Bank's risk and other mandates to ensure exercising good commercial judgment while representing the Bank's and the shareholders’ interests always.

You will have access to:

• Full understanding of money management principles.
• Servicing a portfolio of clients and in acquisition of new relationships.
• Compliance to legislative and audit requirements and adherence to relevant processes.
• Participate in planned activities that are appropriate for your own development.
• Building working relationships across teams and functional lines to enhance work delivery, collaboration and innovation

Additional Requirements                        

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: September 18, 2025 

go to method of application »

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders

You will be an ideal candidate if you:

• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Implement and maintain sound business processes that minimise risk and deliver quality requirements specifications as well as Findings that area as a result of internal or external audit and client management and risk
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• A Bachelor of Commerce Degree in Business Management or similar
• 4 to 5 years’ experience in Product Support, Development and Analysis
• A minimum of 3 years' Global Product experience
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
• Manage own development to increase own competencies

End Date: September 16, 2025 

go to method of application »

Job Description

• The Project Manager is responsible for directing and coordinating projects by applying governance structures, methodologies, reporting dashboards and relevant project management applications to ensure that project objectives are met.
• This role manages resources throughout the different project lifecycle stages
• Manages project prioritisation on departmental and divisional level
• To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints
• A technology background will be advantageous  
• An understanding of Data Engineering, MI, BI and Data warehousing will be an advantage                                                        

You will be responsible for:

• Manage the project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objectives
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
• Maintain and build relationships for purposes of expectation management and project reporting
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Lead indirect teams by providing a meaningful context, setting performance standards and educating on process
• Manage the quality of delivery in line with predefined quality standards, procedures, SLA’s and project plans to ensure customer goal achievement
• Implement and use governance and compliance procedures and processes effectively to identify and manage risks
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives
• Assist with the creation of change management plans and implement these to maximise the adoption and/or usage and minimise resistance
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements

You’ll Be an Ideal Candidate If You Have

• A CAPM, PMP or any Project management certification or qualification
• Up to 3 years financial project management experience or exposure in managing projects impacting several systems and teams.
• Have up to 3 years exposure in an agile and waterfall environment.
• Excellent Stakeholder engagement skills
• Knowledge on 1Jira, Confluence and/or Snow systems
• Experience with iDNA or Data Management & DDLC processes would be an advantage.

We Can Be a Match If You Are

• Adaptable and curious
• Thrive in collaborative environments.
• Ability to work under pressure
• Able to work effectively in a complex and forever changing environment.
• Have courage to have tough conversations
• Apply now if you are interested to take the next step. We look forward to engaging with you further

End Date: September 15, 2025

go to method of application »

Job Description

• To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

Role Purpose

Are you someone who:

• Has a passion for client experience and operational efficiency.
• Interested in the payments and collections industries.
• Understands how to work with big data and transform data to be suited for modelling or other analytical insights.
• SAS and SQL coding proficiency would be an advantage.
• Hard working individual that can work well under pressure.
• Able to translate business requirements into tangible, creative solutions with guidance.

We can be a match if you are:

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to take action.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this.
• A team player – you believe in the power of teams, building and leveraging your networks.
• Emotionally intelligent – you are able to connect with people to build trust within and outside the direct team.

Qualifications and Experience

• Minimum Qualification: BSc Degree in Mathematical Sciences, Statistics, Actuarial Science
• Preferred Qualification: Honours Degree
• Experience: A minimum of 1 - 2 years' experience in a data science environment.
• Prior experience within Collections analytics is preferred
• Intermediate level of proficiency in SQL and SAS will be advantageous

End Date: September 17, 2025

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• A completed financial related qualification (NQF5 or higher)
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

​​​​​​​You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: September 13, 2025

go to method of application »

Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through.
• Ensure effective management of the leads pipeline.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Contribute to innovation by finding faster and more accurate ways of working.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Act responsibly with work related resources in order to contribute to cost containment.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Achieve expected financial targets and uphold associated service levels.

End Date: September 15, 2025

go to method of application »

Job Description

• To manage resources, generate growth in line with business goals through the delivery of an excellent customer experience
• Prevent wastage and identify process improvements to contain and reduce costs
• Manage people by executing management responsibilities, and create an environment that encourages employee growth and performance excellence
• Provide subject matter expertise and thought leadership in area of expertise
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances.

End Date: September 15, 2025

go to method of application »

Are you someone who can:

• Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
• Investigate available investment opportunities to determine compatibility with client financial plans.
• Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Achieve gross production target as indicated in scorecard.
• Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Ensure optimal usage and protection of business assets.
• Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Engage in cross-functional activities. 
• Collaborate across boundaries and finds common ground with a widening range of stakeholders. 
• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.

You will be an ideal candidate if you:

• Relevant Degree in Investment or Economics.
• Completed Certified Financial Planner preferred.
• Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients.
• Candidates with the following FAIS experience will be given preference:

Cat 1:

• Long-Term Insurance subcategory B1
• Long-Term Insurance subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in a Collective Investment Scheme
• Forex Investments
• Long-term Deposits
• Short-term Deposits
• Long- Term Insurance Subcategory B2
• Long- Term Insurance Subcategory B2- A
• Long-term Insurance subcategory B1-A
• Structured Deposits
• Participatory Interest in hedge fund

Cat 2 – Advantage

• Long Term Insurance Subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in one or more CIS
• Forex Investments
• Long Term Deposits
• Short Term Deposits
• Structured Deposits
• Participatory interest in hedge funds

Additional Requirements                        

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: September 30, 2025 

go to method of application »

Are you someone who can:

• Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
• Investigate available investment opportunities to determine compatibility with client financial plans.
• Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Achieve gross production target as indicated in scorecard.
• Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Ensure optimal usage and protection of business assets.
• Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Engage in cross-functional activities. 
• Collaborate across boundaries and finds common ground with a widening range of stakeholders. 
• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.

You will be an ideal candidate if you:

• Relevant Degree in Investment or Economics.
• Completed Certified Financial Planner preferred.
• Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients.
• Candidates with the following FAIS experience will be given preference:

Cat 1:

• Long-Term Insurance subcategory B1
• Long-Term Insurance subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in a Collective Investment Scheme
• Forex Investments
• Long-term Deposits
• Short-term Deposits
• Long- Term Insurance Subcategory B2
• Long- Term Insurance Subcategory B2- A
• Long-term Insurance subcategory B1-A
• Structured Deposits
• Participatory Interest in hedge fund

Cat 2 – Advantage

• Long Term Insurance Subcategory C
• Retail Pension Benefits
• Shares
• Money Market Instruments
• Bonds
• Participatory Interests in one or more CIS
• Forex Investments
• Long Term Deposits
• Short Term Deposits
• Structured Deposits
• Participatory interest in hedge funds

Additional Requirements                        

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: September 30, 2025 

go to method of application »

• To balance the achievement of business value with implementation of integrated localised data and data risk management practices and processes, to enable vertical or horizontal integration at a BU level, that drive business realisation of investments in information through data monetisation to unlock the commercial value of data with a view to create profit, drive innovation and achieve value for both customers and the business.

Are you someone who can:

• Apply a customer centric approach, to ensure customer satisfaction.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions.
• Provide strategic direction on the functional interpretation and articulation of knowledge through application of data insights and analytics to grow the brand and thus the business.
• Drive cross segment integration between data and analytics to realise value of data as an
• asset while meeting business and function related data and analytics requirements to enable a platform business.
• Lead data and analytics function for big, complex areas to create business value through extraction of data and implementation of analytics models for use across the group.
• Facilitate the formalising of conclusions, emerging implications and recommendations that are actionable, to business.
• Ensure that the team and vendors perform optimally and deliver high quality and accurate data and information through efficient execution of functional projects.
• Think out of the box whilst explaining the impact of new ideas on the business within the bigger picture.
• Implement and provide input into the development of governance and compliance procedures and processes within area of accountability and identify risks.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices.Ensure drafting and implementation of appropriate interventions.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Create line of business partnership model with relevant CDAO offices, business leaders and stakeholders to mature data and analytics within assigned subsegment, pillar, domain, functional area.
• Chair relevant Data and Analytics Exco, Data Steerco and Analytics Steerco within assigned subsegment, pillar, domain, or functional area.
• Model and drive a data driven culture that values data as an asset with business value.
• Ensure adoption and localisation of common frameworks, practices, processes, standards and integration of data and analytics value chain at retail, commercial, support, international or C and I line of business level.
• Assume accountability for monetisation of data at the relevant Exco level within assigned subsegment, pillar, domain, or functional area.
• Leverage data and analytics to influence and improve customer experiences, operational processes and solution design across line of business.
• Assume accountability for information management i.e., information architecture, metadata, master and reference data, data development and warehousing, content, document and records, data quality, storage and operations, information security and data privacy
• management, and analytics practices across line of business, leveraging existing structures and capabilities.
• Ensure ethical usage of data and information that complies to restrictions applied for privacyand sensitivity classification.
• Understand and ensure implementation and adherence to privacy business requirements, legislation and policy.
• Ensure reporting of any data privacy incidents and drive resolution of privacy and protection audit findings, complaints, incidents, investigations and privacy and protection assessments.
• Lead data and analytics function for big complex areas to ensure data quality, security and creation of business intelligence that informs business decisions across line of business within assigned subsegment, pillar, domain or functional area.
• Create a strategic roadmap for achievement of outputs or deliverables.
• Identify and enable opportunities for business value extraction of data and implementation of analytics models across the relevant line of business.
• Ensure platform alignment, governance, policy standards alignment and integration across segment and across cross-segment BUs within assigned subsegment, pillar, domain, or functional area.
• Integrate data and analytics value chain across the relevant line of business, identifying opportunities for shared value.
• Lead and encourage business conversation regarding use cases, model usage, implementation of relevant practices etc.
• Lead prioritisation for data and analytics projects etc. within assigned subsegment, pillar, domain, or functional area.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant undergraduate degree
• Preferred Qualification - Relevant post graduate degree or recognised Information Management and or Data Science certification
• Experience - 5 to 8 years relevant experience in information management/data science of which 4 years at senior management level, 3 years managing a function

End Date: September 16, 2025

go to method of application »

Job Description

• To implement the tactical plans and business processes required to create, maintain, and enhance data, be responsible for the daily management of a critical data asset within area of responsibility and provide guidance to an allocated data set and actively manage data in order to meet compliance requirements, align data to business priorities, continuously improve data quality, reduce cost of data management, and to increase confidence in data and information integrity.
• Provide input into the definition of data processes and standards.
• Comply with data policies, standards, tools and best practices within the data domain of responsibility.
• Apply domain-level data architecture and data management best practices to area of responsibility.
• Evaluate existing information management landscape and produce report for areas of improvement under supervision and guidance.
• Attend relevant information management working groups and implement requirements accordingly.
• Assist with compliance with internal policy, regulatory requirements and data practice standards.
• Interacts and builds relationships with internal and external stakeholders to ensure compliance with statutory requirements.
• Document business term definitions.
• Create and maintain reference data and master data definitions.
• Ensure reference and master data management processes address uniformity, accuracy, accountability across entities.
• Maintain metadata, data quality rules, Enterprise Data Model (EDM), reference data, records register, where applicable.
• Publish relevant meta data to appropriate users in an organization, and monitor the published data sources for usage, relevance and quality feedback.
• Create and manage business metadata for published data sources to ensure that it is easily discoverable, and meaningful to information workers.
• Respond to data queries e.g. data quality issues as defined by the data quality issue resolution process.
• Co-ordinate data quality issue resolution.
• Perform root cause analysis to resolve data quality issues and implement solutions accordingly.
• Assess the access request and action according to access standards and information owner approvals.
• Monitor user access and usage of the data sets owned or accountable for.
• Define and obtain sign off on measurement for information management disciplines for area of responsibility.
• Provide input into information management metrics.
• Provide input into accurate and reliable reporting together with analyzing trends and data used to improve business decisions.
• Provide input into accurate and reliable reporting in line with business, compliance and governance requirements.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Define information management requirements (e.g. data cleansing and data quality, etc.) and drive the implementation of the requirements within area of responsibility).
• Participate in data related projects and provide required domain level expertise.
• Align data activities to targeted projects for remediation and drive activities accordingly.
• Participate in activities of the Segment implementation roadmap for the information management function.
• Participate in the maturity roadmap for relevant Business Unit aligned to implementation roadmap and provide inputs for roadmap assessment.
• Deliver initiatives that improve the level of information management maturity.
• Apply understanding of data management and business processes and coordinate with relevant stakeholders to solve business problems.
• Serve as a change agent for information management.
• Present information management trends to management and relevant committees for area of responsibility, using internal and external research, including best practice and industry standards.
• Consult in matters of data workflows, master data security, and access rights for area of responsibility.
• Promote best practices and make recommendations to business users that will create efficiencies and ensure data integrity for area of responsibility.
• Provide training or awareness to the business and data community on data management disciplines for area of responsibility.
• Identify possible solutions to support business requirements and partners with stakeholders to develop an optimum solution.

Qualification and Experience

• A relevant BCom or BSc qualification.
• 3-4 years in a similar role
• Knowledge working with SQL, PowerBI , SAS, SharePoint

End Date: September 16, 2025 

go to method of application »

Job Description

• Identify process deficiencies and ensure the development, enhancement, and implementation of these processes within the AML area of accountability for continued process improvement.
• Responsible for workflow processes and alignment with strategy in the AML team.
• Translate business objectives into actionable goals and execute relevant projects/initiatives aligned to business purpose with specific performance measures and control systems to track progress.
• Draft reports on desirability reviews and financial crime analysis conducted and guide business to make informed decisions. Good report writing is a key requirement.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with identifying, analyzing and communicating trends and data that may impact financial crime.
• Implement quality standards and practices and continuously improve quality assurance practices to meet changing business requirements.
• Develop new insights into situations and apply innovative solutions to make organizational improvements.
• Innovate by finding the best fit solution for the situation, such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
• Foster an innovative culture - culture is present and encouraged.
• Coordinate with business to establish required forums to implement recommendations and outcomes from client analysis.
• Ensure compliance with legislative and audit requirements and adherence to relevant processes.
• Ensure compliance with relevant statutory, legislative, policy, and governance requirements in the area of accountability.
• Ensure implementation of relevant policies, governance, and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments (including regulatory requirements applicable to different juristic types such as Customer Due Diligence, Beneficial ownership and regulatory licensing), industry best practices and trends, and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by the organization.
• Implement and provide input into the development of governance and compliance procedures and processes within the area of specialization and identify risks.
• Ensure work is completed within predefined standards with a focus on quality decision making.
• Participate in planned activities that are appropriate for own development.
• Provide and execute relevant training including refresher training to business stakeholders to achieve business objectives.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Ensure daily tasks are completed and in line with quality control standards to meet business and regulatory expectations.
• Provide timely information for decision making in the area of accountability.
• Manage the processes and ensure that the correct procedures and decisions are affected in line with client desirability standards and procedures.
• Establish and building strong, mutually beneficial relationships with stakeholders.
• Contribute towards defining the portfolio level and overall client desirability strategy.
• Understand, deliver and report on the values and strategic intent of various projects and initiatives to make informed decisions.
• Ensure effective execution against relevant projects/ initiatives.
• Continuously drive and adhere to desired quality, standards and procedures to inform decision making in line with Group and Segment risk appetite.
• Have a good understanding of finance in the banking industry.
• Be proficient in transactional activity analyses and have a good grasp of illicit financial activity/financial crime.
• Be proficient on internal banking systems.
• Be efficient and strategic in stakeholder engagements.
• Time-management is pivotal, as the nature of work demands quick turnaround times.
• Administrative skills are important (to track, update/maintain records on relevant platforms; engage/report feedback to relevant stakeholders)
• Be able to manage a function from end-to-end, with minimal supervision.

You will be an ideal candidate if you have:

• 5+ Years Experience in a Financial Crime Risk / Operational Risk Management environment
• Good Stakeholder management
• Experience in providing training
• Are always willing to go the extra mile and bring value to business and stakeholders

We can be a match if you are:

• Adaptable and curious
• Thrive in a collaborative environment
• Projects and delivery focused

End Date: September 16, 2025 

go to method of application »

Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements:

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: September 16, 2025

go to method of application »

Job Description

• To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers
• Act responsibly with work related resources in order to contribute to cost containment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Assist with profit growth for the business through sales and acquisition of new clients
• Support sales through analysis of client portfolio and pro-active client engagement
• Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
• Identify sales opportunities and ensure effective management of the leads pipeline
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Address customer needs in order to meet or exceed customer expectations
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Achieve expected financial targets and uphold associated service levels

End Date: September 16, 2025

go to method of application »

Are you someone who can:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

You will be an ideal candidate if you have the following:

• Minimum qualification: Matric
• Ideally 2 years and above working experience in similar role, selling funeral cover, debt protect plan, Law on Call and Health Cash Plan.
• 2 years outbound, cold calling call centre experience imperative
• FSCA Recognized FAIS NQF 5 qualification.
• Must have a clear credit record

End Date: September 17, 2025

go to method of application »

Job Summary:

• We are seeking a dynamic and experienced Business Solutions Head I to lead our Workflow on Platform Capability. This senior management role requires a strategic thinker who can envision the future evolution of our workflow platform capability while also managing day-to-day operations.
• The ideal candidate will ensure effective collaboration and integration across capabilities, product houses, business units, and segments, delivering projects that enhance and increase the consumption of platform capabilities across FirstRand.
• Additionally, the role involves monitoring, tracking, and monetizing the value derived from these capabilities.

Key Responsibilities:

Strategic Leadership and Planning:

• Develop and drive the strategic vision for the workflow on platform capability.
• Formulate ideas and strategies to evolve the platform.
• Conduct market and industry research to identify enhancements, trends, and opportunities.
• Create comprehensive implementation plans considering financial, technical, data, and other factors.
• Package strategies for various stakeholders to obtain buy-in and adoption, including executives, SMEs, segment and product heads, operations heads, end-users, project managers, and other senior staff members.
• Devise methods to track the strategy's implementation and articulate the benefits for various stakeholders.

Operational Management and Enhancement:

• Oversee day-to-day operations of the workflow platform.
• Ensure effective project delivery by teams across the Centre of Excellence, Data, and IT.
• Monitor and track project progress and performance metrics.
• Draw up a budget aligned to strategic delivery plans and operational processes, monitor effectiveness, and report on variances.
• Promote increased adoption and utilization of the platform across FirstRand.
• Work closely with stakeholders to understand their needs and deliver solutions that add value.
• Ensure compliance with legislative and audit requirements and adherence to relevant processes.

Value Monetisation and Utility Monitoring:

• Develop and implement strategies to monetize the value of platform capabilities.
• Track and report on the financial impact of platform enhancements and capability utilisation.
• Ensure that the platform delivers measurable business benefits.
• Ensure all services built provide utility monitoring.
• Assess and monitor the time to market for building or enhancing capabilities.
• Enable and track the consumption of platform capabilities.
• Produce data assets for monitoring, reporting, and analytics.
• Integrate business information, analyse reports, and identify trends, discrepancies, and inconsistencies for decision-making purposes.

Collaboration and Integration:

• Coordinate teams to ensure end-to-end implementation of prioritized and approved solutions for relevant platform capabilities, product houses, business units, or segments.
• Manage and support the team in designing sustainable solutions, products, enhancements, and business cases that enhance the experience of customers, employees, and developers.
• Ensure effective integration across channels, jurisdictions, segments, and customer types to meet strategic objectives.
• Develop, encourage, and nurture collaborative relationships within the business and across FirstRand.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related Engineering Degrees
• Masters Beneficial
• Experience - 8 to 10 years’ experience in a similar environment
• In depth understanding of data and banking information systems
• Platform Capability, Architecture and Product Management experience is beneficial.
• Proven experience in a senior management role, preferably within a financial services or technology environment.
• Strong strategic thinking and planning skills.
• Excellent operational management capabilities.
• Experience in leading cross-functional teams.
• Excellent communication and stakeholder management skills.
• A technology background will be beneficial.

Skills and Competencies:

• Strategic Vision
• Operational Excellence
• Project Management
• Data and IT Proficiency
• Stakeholder Engagement
• Financial Acumen
• Leadership and Team Management
• Market and Industry Research
• Strategy Formulation and Implementation
• Benefit Articulation and Tracking
• Strong communication and interpersonal skills
• Ability to work under pressure
• Excellent problem-solving skills with the ability to effectively communicate technical concepts across teams

End Date: September 12, 2025 

go to method of application »

Job Description

• To plan, direct, and integrate the activities of a portfolio of projects or programme(s) to ensure that goals are accomplished and achieved within defined scope, budget, and timelines.
• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy.
• Deploys integrated risk management, governance and compliance frameworks throughout the area of responsibility.
• Manage team or teams in areas of responsibility to ensure delivery against performance targets and achievement of wider human capital objectives.
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
• Compile reports that track progress and guide business to make informed decisions.
• Apply a strategic approach in support of delivery plans to support functional strategic objectives in partnership with leadership.
• Oversees multiple related projects, ensuring they align with the organisation’s strategic goals.
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
• Enable delivery of customer service solutions, systems and interactions aligned to organisational values and service standards that build the brand.
• Prepare reports that tracks portfolios of projects or programme and guides business to make informed decisions.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery.
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project Identify and participate in activities that are appropriate for own development as a life-long learner.
• Enable the successful operationalisation of the required programme changes.

You will be an ideal candidate if you have

• Completed relevant undergrad degree/diploma
• Post graduate degree
• 7 to 10 years in Programming management experience

End Date: September 17, 2025

go to method of application »

Overview of the role and requirements:

• We are seeking a highly skilled and experienced Solution Architect to join our team. The ideal candidate will have a strong background in designing and implementing workflow solutions that enhance business processes and drive efficiency.
• As a Solution Architect, you will be responsible for leading the architecture and design of workflow capabilities across various platforms and ensuring alignment with business objectives.

You will be responsible for:

• Design and develop workflow solutions that meet business requirements and enhance operational efficiency.
• Collaborate with stakeholders to understand business needs and translate them into technical requirements.
• Lead the architecture and design of workflow capabilities, ensuring scalability, reliability, and security.
• Evaluate and recommend tools, technologies, and processes to optimize workflow capabilities.
• Provide technical guidance and mentorship to development teams internally and external teams looking to utilise the capabilities.
• Ensure compliance with industry standards and best practices.
• Conduct regular reviews and assessments of existing workflow systems to identify areas for improvement and opportunities for enhancements.
• Assess and understand organisational business, technical and data landscape to identify dependencies when designing solutions.
• Stay up-to-date with emerging technologies and trends in workflow management.
• Devise and implement IT innovations or methodologies that achieve efficiencies and reduce cost based on time, risk, and process.
• Reduce cost by identifying inappropriate technologies for the organization.
• Provide guidance in architecting solutions that yield the highest return on investments.
• Deliver a service which builds rewarding relationships, proposes innovations, and allows others to provide exceptional client service.
• Maintain close working relationships with key stakeholders ensuring appropriate solutions are developed that incorporate both IT and Data.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members by providing input to business requirements.
• Collaborate with and transfer knowledge with internal and external teams.
• Provide functional expertise to troubleshoot highly complex problems, or present/market new technology or solutions for business.
• Establish architectural standards and frameworks and assess functional and process risks on projects by collaborating with other architects to translate the customer’s requirements.
• Identify, justify, and design a specific solution that meets business requirements.
• Provide guidance to operations teams and other architects on the design, development, and testing of a new solution, and work with assigned project teams to ensure a smooth implementation of changes to existing systems.
• Design solutions that include data for reporting, monitoring and analytics.
• Design solutions that incorporate the appropriate data to support unit testing from end to end to ensure testing yields an acceptable level of performance for the changes being delivered and the application is not adversely affected.
• Analyse, estimate, and execute all approved development and configuration items through delivery of the best technical solutions to deliver the required functionality.
• Provide input and assist business to achieve efficiencies through optimised processes.
• Assess process and business risks relating to systems to ensure minimal risk to the organization.
• Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements for IT Solutions.
• Analyse and/or identify problems/requirements to determine impact, patterns, and trends, best fit alternatives, and best practice solutions.
• Determine the estimated resources and timelines required to deliver the required functionality.
• Review proposed solutions and provide quality assurance on workflow solutions. Provide expertise and guidance on the best method to ensure quality and cost-effectiveness.
• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice.
• Provide technical assistance to other team members from centre of excellence, IT and Data.

​Qualifications:

• Over 5 years of experience in an architecture role.
• A BSc IT or BCom in Information Technology qualification is preferred.
• TOGAF would be beneficial.
• Strong understanding of workflow management systems and tools (e.g., BPMN, Camunda, Apache, JAVA).
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture.
• Excellent problem-solving skills and the ability to think strategically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of industry standards and best practices in workflow management.
• Certification in relevant technologies or methodologies is a plus.
• Experience with big data and AI is beneficial.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional development and growth opportunities.
• Flexible working hours and remote work options.
• Opportunities to network and collaborate.
• Challenging work.
• Opportunities to innovate.

End Date: September 13, 2025

go to method of application »

Duties and Responsibilities

• Manage all business process engineering projects and stakeholder buy in and acceptance.
• Provide input to strategic decisions that affect the functional area of responsibility.
• Lead a team of business process engineers on process redesign, reconstruction, and monitoring to ensure they are effective.
• Responsible for evaluating, designing, executing, measuring, monitoring business processes and ensuring controls are in place.
• Ensure that business process outcomes are in harmony with the organization’s strategic goals.
• Work collaboratively across all departments of the organization to help improve the management of business processes.
• Focus on the end-to-end process (value chain) from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals.
• Oversee the development of process /solution training manuals.
• Oversee the training of business user on new solution/process being implemented.

Qualifications for the role:

• Qualification must be a BEng or BSc Eng in any engineering field.
• 5 + years as Business Process Engineer
• 2 + years in Management experience
• Insurance (Life or Short-term) will be an added advantage
• Black Belt and Lean Six Sigma certification would be advantageous.
• BPMN experience would be advantageous.
• Good technical exposure – working on IT related projects.
• The incumbent needs to be a seasoned Business Process Engineer with the ability to work independently and to manage resources.
• Ability to provide process design development and enhancements within the business to ensure resource and operational alignment with business strategy.
• Ability to deal with complex business processes as well and manage and execute across multiple projects.
• Strong leadership skills and the ability to cultivate and manage working relationship across various stakeholders including senior management.

End Date: September 17, 2025

go to method of application »

We are looking for someone who will be responsible for:

• Conduct competitor research.
• Translating the user journeys into an omni-channel experience by constructing high fidelity screen flows using existing User Interface symbols and User Interface patterns as specified in our User Experience Design System
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Monitor customer feedback reports and align processes to maximise efficiencies.
• Provide project status updates Interpret project briefs correctly from business stakeholders Conduct regular project touch bases with business and development to ensure UX design standards are upheld Ensure all project UX deliverables are uploaded and readily available when needed.
• Provide support to internal team members and external OCEP partners in terms of UI patterns and UX standards.
• Participate in project JADs with project stakeholders including business analysts, system analysts and developers and QA testers to provide support and help guide the proposed user experience by clarifying business requirements and understanding any technical constraints.
• Ensure user journeys are constructed and clearly defined.
• Ensure correct symbols, UI patterns and UX standards are adhered to and applied when constructing screen flow experiences.
• Ensure decisions are backed by best practice principles and be able to defend and motivate design choices.
• Perform User Acceptance Testing (UAT) in test environments to ensure the screen flows constructed are implemented correctly by development from a UX standards perspective.
• Liaise with a Copywriter, create the UI Designer within the team to ensure copy standards are adhered to and consistently applied across all screen flows to ensure any iconography, illustrations and background imagery are constructed and incorporated into the necessary screen flows.

We would love to see applicants who are:

• Dynamic and thrive in a fast-paced environment, and is driven by a desire to create exceptional experiences. If you have what it takes, is a team player, have a passion for vehicles, is fanatic about customer experience and a proven track record of innovative thinking, we want to hear from you!
• Able to participate in planned activities that are appropriate for own development.
• Able to display and encourage an appreciation of teamwork and inclusivity.
• Able to develop, encourage and nurture collaborative relationships across area of specialisation

Dare to imagine the change with us, if you are:

• An adaptable problem solver who does not fear change but thrives from it
• A disruptor in your field of UX design
• An initiative taker who identifies opportunity and improves
• A future nav-igator 

End Date: September 16, 2025

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: September 16, 2025

go to method of application »

Are you someone who can

• Build ETL proficiently in AbInitio and other ETL tools, along with a deep understanding of data warehousing concepts and best practices
• Debug and troubleshoot issues within ETL processes and data pipelines
• Optimize ETL processes for performance and data integrity 
• Collaborate and work closely with data architects, business analysts, and other stakeholders to understand data requirements and deliver robust data solutions 
• Create detailed technical documentation and maintaining best practices for data management 
• Follow the agile methodologies and experience working in Agile environments 
• Drive strategic projects, change management and platform integration across operations
• Identify opportunities for improving performance, scalability, and efficiency of the Abinitio platform
• Stay informed about new features and updates in the Abinitio ecosystem and evaluate their potential impact on existing implementation
• Collaborate with developers to design, develop, and optimize Abinitio graphs and
• Conduct code reviews and provide guidance on best practices for Abinitio development

You will be an ideal candidate if you have experience in

• Proficiency in Abinitio graph development and troubleshooting
• Knowledge of the SDP framework
• Knowledge of Abinitio architecture and components
• Knowledge with Linux scripting.
• Knowledge of relational databases (Teradata) and SQL.
• Knowledge of Hadoop
• Knowledge of Kafka

Preferred Qualifications

• Bachelor’s degree in computer science or an engineering degree
• Abinitio courses - Abinitio Certified Administrator (CS100 and CS200 series)
• Abinitio Developer GD300 series.
• Abinitio Architect GD335 and TS410 series
• Experience in the Financial Services sector

End Date: September 19, 2025

go to method of application »

• The role requires you to drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives.
• Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

Are you someone who can:

• Drive HSL sales within the PB&A channel to achieve the respective Channel/Segment targets
• Influence stakeholders within the PB&A channel to achieve a consistent, and healthy secured lending pipeline.
• Facilitate the use of relevant HSL systems and tools 
• Drive PB&A channel's Pipeline to maximize HSL applications/conversions month on month.
• Develop and manage key stakeholder relationships to enable achievement of strategic objectives
• Steer and support campaigns, marketing and sales initiatives in your respective channels
• Ongoing training and skills upliftment in PB&A channels.
• Management of Daily Sales Activities and Sales protocol
• Own vehicle and valid drivers licence. Cellphone is required

You will be an ideal candidate if you:

• Expert product knowledge and value proposition within HSL.
• Sound understanding of end-to-end processes within HSL.
• In-depth knowledge of Business financials and cash flows analysis.
• Knowledge of various industry types and levers.
•  Ability to structure traditional and complex lending deals for juristic and non-juristic application types.
• Ability to present and articulate credit applications to credit and various stakeholder forums.
• Knowledge of the property market, legal frameworks of companies, trusts and different property types.
• Manage and maintain solid relationships with both and external business partners.  
• Understanding of HSL Credit policy and appetite
• Proficiency in various Microsoft applications e.g. excel, powerpoint,etc

End Date: September 17, 2025

go to method of application »

• The role requires you to drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives.
• Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

Are you someone who can:

• Drive HSL sales within the PB&A channel to achieve the respective Channel/Segment targets
• Influence stakeholders within the PB&A channel to achieve a consistent, and healthy secured lending pipeline.
• Facilitate the use of relevant HSL systems and tools 
• Drive PB&A channel's Pipeline to maximize HSL applications/conversions month on month.
• Develop and manage key stakeholder relationships to enable achievement of strategic objectives
• Steer and support campaigns, marketing and sales initiatives in your respective channels
• Ongoing training and skills upliftment in PB&A channels.
• Management of Daily Sales Activities and Sales protocol
• Own vehicle and valid drivers licence. Cellphone is required

You will be an ideal candidate if you:

• Expert product knowledge and value proposition within HSL.
• Sound understanding of end-to-end processes within HSL.
• In-depth knowledge of Business financials and cash flows analysis.
• Knowledge of various industry types and levers.
•  Ability to structure traditional and complex lending deals for juristic and non-juristic application types.
• Ability to present and articulate credit applications to credit and various stakeholder forums.
• Knowledge of the property market, legal frameworks of companies, trusts and different property types.
• Manage and maintain solid relationships with both and external business partners.  
• Understanding of HSL Credit policy and appetite
• Proficiency in various Microsoft applications e.g. excel, powerpoint,etc

End Date: September 17, 2025

go to method of application »

• The role requires you to drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives.
• Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

Are you someone who can:

• Drive HSL sales within the PB&A channel to achieve the respective Channel/Segment targets
• Influence stakeholders within the PB&A channel to achieve a consistent, and healthy secured lending pipeline.
• Facilitate the use of relevant HSL systems and tools 
• Drive PB&A channel's Pipeline to maximize HSL applications/conversions month on month.
• Develop and manage key stakeholder relationships to enable achievement of strategic objectives
• Steer and support campaigns, marketing and sales initiatives in your respective channels
• Ongoing training and skills upliftment in PB&A channels.
• Management of Daily Sales Activities and Sales protocol
• Own vehicle and valid drivers licence. Cellphone is required

You will be an ideal candidate if you:

• Expert product knowledge and value proposition within HSL.
• Sound understanding of end-to-end processes within HSL.
• In-depth knowledge of Business financials and cash flows analysis.
• Knowledge of various industry types and levers.
•  Ability to structure traditional and complex lending deals for juristic and non-juristic application types.
• Ability to present and articulate credit applications to credit and various stakeholder forums.
• Knowledge of the property market, legal frameworks of companies, trusts and different property types.
• Manage and maintain solid relationships with both and external business partners.  
• Understanding of HSL Credit policy and appetite
• Proficiency in various Microsoft applications e.g. excel, powerpoint,etc

End Date: September 17, 2025

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• A completed financial related qualification (NQF5 or higher)
• 1-2 years’ experience in Client Services Support and delivery

​​​​​​​You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

​​​​​​​You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: September 16, 2025

go to method of application »

Job Description

• To assess and evaluating credit facilities (new and/or existing) based on sound credit and financial principles which supports the minimizing of risk to the bank.
• To manage area of responsibility, through putting appropriate systems, processes and procedures ensure that legal and regulatory compliance is adhered to as well as to provide inputs to the Credit and Departmental strategy in the definition of operational targets for the whole team.
• We have recently moved over to our new HC Platform and during the cutover period we were not able to onboard all successful candidates. In order to do so, we now need to open our platform for the sole purpose of onboarding the successful candidates.
• You are therefore seeing this advertisement as part of an onboarding process. This position is not vacant, the position has already been filled. Please do not apply for this position.
• All applications to this role will be automatically declined. Thank you for your understanding but please browse our career site for exciting opportunities available to you.

Are you someone who can:

• Identify potential financial risk that the annual business plan might bring about and ensure measures are taken to manage that risk against the financial expenditure budget
• Provide effective value adding risk management to the bank in achieving their asset growth targets, whilst maintaining a quality-lending book, through judicious and effective management
• Evaluates, within delegated limits, whether proposals meet sound business criteria and credit risk falls within acceptable parameters, approve, and recommends appropriate credit facilities including terms or conditions of facilities
• Ensure timely and quality credit assessment and decision are made
• Manage adherence to the service level agreement that have been concluded
• Assist with annual review of Business and Commercial Credit Policies and Frameworks
• Creates risk awareness for credit audit results and manages audit findings.
• Alternate member of various committees
• Any other duties assigned by line management from time to time

You will be an ideal candidate if you:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards
• Establish, manage and maintain sound relationships with stakeholders based on trust that builds the brand
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support.
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure

End Date: September 12, 2025

go to method of application »

Job Description

• The main purpose of the role is to partner with the business in the provision of financial expertise and advice and develop supporting processes that continuously enhance the delivery of financial services.

Are you someone who can:

• Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
• Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Manage and monitor the applications and effectiveness of the business's financial information systems.
• Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
• Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
• Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
• Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
• Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
• Review and prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

You will be an ideal candidate if you have:

• Minimum Qualification - B Com degree
• Preferred Qualification - Qualified CA and/or CIMA
• Experience - 3-5 years of working experience in financial field post CA qualification

End Date: September 17, 2025

go to method of application »

Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

End Date: September 17, 2025

go to method of application »

Job Description

• We are seeking a strategic and experienced Technical Specialist to form part of both the Tech and Data teams within the CTS space. The CTS Tech and Data teams are responsible for the creation and support of operational Python scripts that facilitate changes on Hogan IDS, and the Data team supports and facilitates the flow if IDS data onto the Big Data Platform.
• This role combines leadership, stakeholder engagement, and domain expertise to ensure the system delivers maximum business value.
• You will be accountable for the creation and support of Python Scripts, Data extracts on Sybase and Raw during trouble shooting or for other operational exercise specific to CTS and to support the CTS Data team for technical related queries including the delivery of Data related projects.

Key Responsibilities

• Technical Support and Development for Python Scripts.
• Mentor the Tech team and Business and Data Analysts.
• Foster a culture of collaboration, continuous improvement, and innovation.

System Ownership

• Maintain a deep understanding of system capabilities, limitations, and integration points.
• Ensure the availability, maintenance and development of scripts for the CTS OPS and BA teams.

Stakeholder Engagement

• Build strong relationships with internal stakeholders across business units.
• Strategic Contribution
• Contribute to the system fixes and enhancements.
• Identify opportunities for process automation, efficiency gains, and improved user experience.

Qualifications & Experience

• Strong understanding of the mainframe and how it operates.
• At least 3 years in a technical Hogan role.
• Development experience in Cobol and Python.
• Understanding of how Macros work.
• Strong understanding of how data flows from a technical perspective to the Big Data Platform.
• Strong understanding of PCDs and how they work.
• Strong understanding of how batch works.
• Excellent communication, facilitation, and stakeholder management skills.
• Experience with data governance and access is a plus.
• IDS knowledge is a plus

Key Competencies

• Strategic thinking and problem-solving
• Python Script Development
• Stakeholder engagement
• Adaptability and resilience
• Attention to detail and quality

End Date: September 17, 2025 

go to method of application »

Job Description

• Dear Future, Credit Manager
• The role requires you to evaluate, manage and approve credit risk within area of responsibility by providing appropriate recommendations. Support internal stakeholders through the implementation of credit mandates, risk frameworks and methodologies.

Are you someone who can:

• Drive an Increase in average balance of assets as defined in the Financial Performance Report of the business
• Reduce percentage of Non-performing loans as a percentage of total performing book based on the business' performance
• Reduce Bad debts as a percentage of performing loans utilisation based on effective lending principals applied during approval
• Deliver exceptional Credit service that exceeds customers' expectations through  proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders

You will be an ideal candidate if you can:

• Ensure average approval turnaround time against target to ensure retention of clients.
• Focus on credit approval by Assessing credit applications as part of Credit Panel
• Comply with governance in terms of legislative and audit requirements
• Manage high risk portfolio including timely identification of high-risk clients, checking security and mitigating risk by taking outstanding and new security and reducing limits
• Manage and ensure compliance to the Basel II accord.
• Mange limits that are in excess of normal limit by reducing number against total limits

End Date: September 15, 2025

go to method of application »

• The role's purpose is to support the Head of Compliance by advising, guiding, monitoring and reporting on compliance with all legislation, standards and market conduct practices relevant to the Short Term Insurance business.

Are you someone who can:

• Deliver comprehensive compliance and legal support to business stakeholders, including interpretation of regulatory requirements, solutioning, and monitoring of compliance obligations.
• Provide assurance to the Head of Compliance on the effective management of compliance risks and execution of the compliance strategy and annual plan.
• Advise on new and existing business initiatives—covering product development, distribution channels, and post-sale activities—to ensure alignment with the Compliance and Regulatory Universe
• Enforce and monitor compliance with internal frameworks, policies, and compliance standards.
• Support stakeholders in developing and maintaining robust Compliance Risk Management Plans.
• Build and maintain strong relationships with internal stakeholders to develop compliant and commercially viable solutions, while offering strategic insights and practical guidance.
• Champion fair market conduct practices by anticipating client needs and embedding a client-centric culture across business operations.
• Lead regulatory change initiatives by assessing the impact of new regulations and guiding stakeholders through implementation and operational adjustments.
• Prepare and deliver accurate monthly and quarterly compliance reports, highlighting key risks, trends, and mitigation actions.
• Partner with Monitoring and Internal Audit teams to define assurance scopes, review audit outcomes, and ensure timely implementation of recommendations.
• Proactively identify areas of compliance vulnerability, conduct root cause analysis, and support the development of corrective action plans to mitigate risks.

You will be an ideal candidate if you possess:

• Bachelor’s degree in law, Risk Management, or related field (Postgraduate qualification preferred)
• Minimum 3-5 years’ experience in a compliance role within the insurance or financial services industry, with in-depth knowledge of the non-life insurance business.
• Must have a strong knowledge and application of insurance legislation.

End Date: September 18, 2025 

go to method of application »

Job Description

• To be responsible for delivering tailored financial solutions to high-net-worth clients, engage directly with clients to understand their unique financial needs and objectives.
• Provide in-depth knowledge in specific banking products (lending, deposits, cash management).
• Develop customised banking solutions for complex client needs.
• Staying current on regulatory changes affecting banking products.
• Serve as the technical expert for sophisticated banking arrangements.
• Structure sophisticated credit facilities (unsecured loans, lines of credit).
• Arrange specialised mortgages for luxury properties or complex ownership structures.
• Create custom deposit solutions with preferential rates.
• Implement cash management strategies for non-trading entities.
• Facilitate foreign currency transactions and international banking needs.
• Work alongside other specialists during client meetings.
• Explain technical aspects of banking solutions to clients.
• Help resolve complex banking issues or service concerns.
• Provide quick response to time-sensitive client banking requests.

End Date: September 17, 2025

go to method of application »

Job Description

• To design, test, implement, maintain and control relevant databases to ensure accurate installation and configuration of database and software to maintain a client centric and secure database environment.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Provide resolution of database conflicts to align to quality standards and eliminate inappropriate data usage.
• Support the building of a scalable and resilient database system to mitigate disaster and performance risks.
• Design and create relational databases; scripts for standard and non-standard database access and provide database administrative support; replication processes and maintenance.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Prevent wastage and identify process improvements to contain and reduce costs.

End Date: September 19, 2025 

go to method of application »

Job Description

Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Work in small independent teams

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree.

Tech Stack:

• MySQL
• Hibernate and Springboot
• Jenkins
• Docker
• Java 8/11
• CI/CD
• Mavern and Gradle
• GIT

End Date: September 19, 2025

go to method of application »

Job Description

• To manage and resolve IT incidents and problems efficiently, ensuring minimal disruption to business operations.
• The role involves identifying root causes, implementing preventative measures, and improving overall IT service delivery, with a strong focus on adherence to ITIL processes and collaboration across business units.

Responsibilities:

Incident Management

• Monitor, log, and manage IT incidents according to defined SLAs.
• Communicate effectively regarding incidents across relevant stakeholders.
• Create and manage war-rooms for critical incidents.
• Track incidents through to resolution and ensure closure.
• Ensure ITIL processes related to incident management are strictly followed.
• Track alerting mechanisms for incident identification and ensure business units implement necessary alerting where gaps are identified.
• Provide monthly reports on Severity 1 and Severity 2 incidents experienced within CBP.
• Ensure incident reports are created and distributed for all critical outages.
• Ensure corrective actions are captured in Jira and followed up to completion.

Problem Management

• Track incidents that evolve into problems and ensure proper documentation.
• Ensure business units within CBP create problem records where root causes have not been identified.
• Conduct root cause analysis and implement permanent solutions to prevent recurrence.
• Work closely with Change Management to ensure changes linked to incidents or problems are implemented and closed appropriately.

Process Governance & Communication

• Ensure the incident management process is well documented, understood, and communicated across all CBP business units and dependent teams.
• Liaise with service desk, infrastructure, and application teams to ensure alignment and effective incident/problem resolution.

Reporting & Analysis

• Generate and distribute incident and problem reports to management.
• Identify trends and recommend improvements to IT processes and service delivery.

Qualifications & Experience:

• Diploma or Degree in IT, Computer Science, or related field.
• ITIL Foundation certification (ITIL Intermediate or Expert is a plus).
• 3–5 years’ experience in IT incident and problem management.
• Experience in financial services or banking environment preferred.

Skills & Competencies:

• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management.
• Ability to work under pressure and manage multiple priorities.
• Familiarity with ITSM tools (e.g., ServiceNow, Jira, Remedy).
• Understanding of infrastructure and application support.
• Proactive approach to process improvement and governance.

End Date: September 19, 2025

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: September 17, 2025

go to method of application »

Job Description

• To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers
• Act responsibly with work related resources in order to contribute to cost containment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Assist with profit growth for the business through sales and acquisition of new clients
• Support sales through analysis of client portfolio and pro-active client engagement
• Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
• Identify sales opportunities and ensure effective management of the leads pipeline
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Address customer needs in order to meet or exceed customer expectations
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Achieve expected financial targets and uphold associated service levels

End Date: September 17, 2025

go to method of application »

Job Description

• To ensure effective movement, collection, integration, storage, and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Are you someone who can:

• Take ownership of data delivery end-to-end for specific business use cases, as well as set and manage SLAs.
• Work with team and stakeholders to continually assess and redefine data technology stack to support changing data patterns and business use cases and to bridge the gaps between Data Engineering, Business, and Product by constantly collaborating with all parties to understand data needs
• Work closely with Data head/Architect head to fulfill the collaborating with all parties to understand data needs
• Work closely with Head of Data and the Data Architect to fulfil the department's quarterly objectives and ensure business deliver effective solutions
• Design, build, and evolve custom ETL processes for feeding consumer systems. Design, implement, QA and deploy ETL transformations to enhance the Data Eco System and workflows to load, analyse and archive customer transactional data.
• Ensure data quality is maintained throughout all managed systems
• Perform data quality analysis
• Responsible for handling the operations and management of critical batch workloads, collaborating with the platform team, performing routine maintenance, manage incidents and problems, interacting with user base and managing queries

You will be an ideal candidate if you:

• Have advanced experience in SAS coding and managing of SAS platform(s)
• Have experience in ETL processes
• Have a degree in Computer Sciences, Information Systems or similar
• Have 3+ years of experience as a Data Engineer

End Date: September 18, 2025