Current Openings at Smollan

Description

• 2- 3 years sales experience in FMCG
• Sales and Communication Management |
• Customer Service|
• Key Manage Technology|
• Promotional Activity |
• Achieve POP objectives and Targets |
• Operational Excellence|
• Stakeholder engagement|

Requirements

• 2- 3 years sales experience in FMCG
• Diploma/NQF level 5
• Driver’s license (code 8 or 10)
• Administration skills
• Customer service skills
• Shelf management
• Communication skills (verbal & written)

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Description

• Manage Promotional Activity|
• Pro-Active Operational Excellence|
• Teamwork and Self-Management|
• People Management |
• Efficient Achievement of Targets|
• Monitor New Innovations|
• Business Insights and Execution|
• Control Expenses|
• Stakeholder Engagement|
• Achieve POP Objectives|

Requirements

• 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma/Degree at NQF level 6 or 7
• Code 8 Driver’s license
• Sales management skills
• Decision making skills
• Communication (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills

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Description

• Pro-Active Operational Excellence|
• Business Insights and Execution|
• Teamwork and Self-Management|
• Stakeholder Engagement|
• People Management|
• Manage Promotional Activity|
• Achieve POP Objectives|
• Monitor New Innovations|
• Efficient Achievement of Targets|
• Control Expenses|

Requirements

• Must be Fluent in Afrikaans
• Must have Category 
• Must have experience leading a big team
• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

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Description
Job Summary:

• To deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up.

Key Responsibilities and Deliverables:

Drive sell out

• Comply with call cycle
• Effective management of returned goods system and follow up on damaged goods collections
• Provide feedback regarding store specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief
• Training of store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell out data on HHT

Effective management of shelf health

• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimise stock levels, monitor slow/fast sellers and take appropriate action
• Consistent quality checks, respond to poor quality or damaged stock
• Keep area/shelves clean, tidy and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Management of out of stocks
• Negotiate prime positioning of Samsung products with Store Management

Effective execution of promotional activity

• Communicate promotional activities to customers
• Negotiate POP material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
• Carry out Blitz activities from time to time when required. This includes:

Assisting at new store openings

• Build-up of promotional events  and displays as required
• Adhoc promotional activities

Effective administration

• Reporting on competitor activities
• Promotional feedback reports
• HHT capture compliance
• Compile monthly promotional calendar
• Ensure assets maintained according to company policy

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Key Competencies

• Organisational commitment                                                                                                       
• Teamwork and collaboration                                                                                                      
• Relationship building                                                                                                                     
• Agility                                                                                                                                                   
• Performance and results driven                                                                                                
• Continuous growth & improvement                                                                                       
• Resilience & stress management                                                                                              
• Service Excellence                                                                                                                          
• Analysis & problem solving                                                                                                         
• Sales orientation                                                                                                                             
• Quality and detail excellence                                                                        
• Communication               

Requirements

• Minimum Qualifications: Diploma at NQF level 5, Driver’s license (code 8)
• Minimum Experience: 2- 3 years sales experience in Consumer electronics

Knowledge, Skills & Abilities: Effective Administration

• Customer Service Skills
• Shelf Management
• Communication Skills (verbal & written)
• Team Management Skills

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Description

• We are on the lookout for a Product Consultant in KZN Ballito to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships.

As a Product Consultant, you will be responsible for:

• Administration
• Shelf Health 
• Implementation of Promotions
• Customer Satisfaction and Service 
• In-store Sales and Marketing
• Drive Sells Out

Requirements

• 2-3 years sales experience in Telecommunications 
• Matric
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite

go to method of application »

Description

• 2- 3 years sales experience in FMCG
• Sales and Communication Management |
• Customer Service|
• Key Manage Technology|
• Promotional Activity |
• Achieve POP objectives and Targets |
• Operational Excellence|
• Stakeholder engagement|

Requirements

• 2- 3 years sales experience in FMCG
• Sales and Communication Management |
• Customer Service|
• Key Manage Technology|
• Promotional Activity |
• Achieve POP objectives and Targets |
• Operational Excellence|
• Stakeholder engagement|

go to method of application »

Description

• To oversee and coordinate the activities of Sales Representatives and Kiosk Sales Representatives within the assigned region by providing guidance, support, and training to ensure the team achieves sales targets, maintains high levels of customer satisfaction, and upholds company standards.

Requirements

• 2- 3 years sales experience in FMCG
• Diploma/NQF level 5
• Driver’s license (code 8 or 10)
• Administration skills
• Customer service skills
• Shelf management
• Communication skills (verbal & written)

go to method of application »

Description

• We are on the lookout for a Sambassador in Western Cape Canal Walk to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships.

As a Product Consultant, you will be responsible for:

• Administration
• Shelf Health 
• Implementation of Promotions
• Customer Satisfaction and Service 
• In-store Sales and Marketing
• Drive Sells Out

Requirements

• 2-3 years sales experience in Telecommunications 
• Matric
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite

go to method of application »

Description
Job Summary:

• To enhance organisational effectiveness through quality auditing and communicating results as well as analysing and enhancing processes and supporting the various QMS projects.

Key Responsibilities and Deliverables:

Audit Support and Oversight

• Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information  
• Conduct audits with regards to compliance with respective to Quality Management Systems
• Ensure accuracy of auditing data
• Report on compliance and providing feedback and possible solutions to management
• Perform ad hoc projects as a result of needs identified through quality audits
• Identify improvements and more details to audit based on current audits

Analysis and Enhancement of Processes

• Maintain, implement and monitor effective and efficient measurement processes according to  the business quality standards
• Analyse identified processes and investigate possible improvements (within defined parameters)

Project Support and Communication

• Support the function of ensuring that all stakeholders understand the purpose and the results of each project 
• Communicate improvement implementation steps to relevant stakeholders
• Receive and respond to emails
• Take co-responsibility for ensuring all stakeholders understand the purpose and the results of  quality audits and projects
• Regularly meet with manager regarding work schedules

Requirements

Minimum Experience

• 2 - 3 years retail business experience, with previous quality audit issue management
• Exposure to quality audit issues
• Project administration experience is an advantage
• Code 08 driver’s licence

Minimum Qualifications

• Relevant Degree or Diploma; NQF level 5

Knowledge, Skills & Abilities:

• Attention to Detail
• Technology management
• Communication skills (verbal & written)
• Report writing skills
• Computer literacy
• Administration skills
• Process management