Current Opportunities at Sage

Job Description    

• Your mission is to forge powerful commercial relationships and become a trusted partner to business leaders across the country, offering strategic insights and expertise on all things People-related. You’ll play a pivotal role in driving the successful execution of People practices, ensuring they align seamlessly with business objectives.
• In this dynamic role, you'll collaborate closely with colleagues within the People function—including Functional People Business Partners, Centers of Excellence (CoEs), and People Services—to deliver a consistent, high-impact People service to leaders, managers, and colleagues nationwide. You’ll also spearhead the local implementation of all Group and Function-driven People programs and change initiatives, ensuring they resonate and succeed within the country.
• Be the driving force behind a people strategy that empowers leaders, elevates teams, and propels the business forward.

Key Responsibilities    

Key Accountabilities and Decision Ownership:

• Strategic Leadership Partnership: As a key member of the Country leadership team, you’ll collaborate closely with senior leaders to deeply understand the business strategy and create People strategies that drive success. Your insights will be instrumental in shaping the direction of the organization.
• Innovative People Strategies: Design and deliver cutting-edge People strategies that align with the business objectives, ensuring that change initiatives boost efficiency, employee performance, and engagement across the board.
• Change Leadership: Take the reins on all country-specific change initiatives, collaborating with Functional People Business Partners to seamlessly implement function-led changes. You'll ensure that communication is clear and that the impact is positive and lasting.
• Employee Relations Leadership: Lead the charge on employee relations within the country, driving engagement and spearheading negotiations with unions, works councils, and colleague representatives to foster a positive and productive workplace.
• Talent Management Excellence: Own and execute key People processes such as talent reviews, succession planning, and performance management for all resources in the country. You’ll provide valuable input to Function People BPs on training needs, identify rising stars, and spot potential successors.
• Compensation Leadership: Lead the salary and bonus planning for country teams, working hand-in-hand with Country leaders to ensure alignment with Group policies and processes, and reward top talent effectively.
• Headcount Management: Take ownership of the total headcount in the country, ensuring data accuracy and overseeing hiring and colleague transitions with precision and strategic insight.
• Operational Alignment: Ensure seamless alignment with People Services on all in-country operational processes, keeping the wheels of the business turning smoothly.
• Collaborative Excellence: Partner with Centers of Excellence (CoEs) in Reward & Recognition, Learning & Development, and Resourcing & Talent to tailor country-specific requirements and implement them effectively. Your business insights will help shape and continuously improve Group People policies.
• Service Delivery Champion: Be the champion for the service delivery model within the business, working closely with People Services Hub Managers to guarantee the effective delivery of the People services strategy for the Country.
• Leadership Development: Mentor and develop Employee Relations Specialists (where applicable), using advanced performance management techniques to enhance their capabilities and drive their professional growth.
• Be the catalyst for transformative change, guiding the country’s leadership through innovative People strategies that empower teams and elevate the entire organization.

Skills, Know-How, and Experience:

• Strategic Relationship Builder: Excel at quickly forging strong, trusting relationships with individual stakeholders and groups. You'll become a credible, go-to strategic partner, coaching and influencing business leaders to drive impactful decisions.
• Dynamic Change Leader: With a keen eye for identifying areas ripe for transformation, you don’t just suggest change—you lead it, driving initiatives through to successful completion with energy and precision.
• HR Strategy Influencer: Bring your rich experience in a generalist HR role to the table, where you've previously shaped and implemented HR strategy, guiding line managers to success.
• Matrix Environment Navigator: Thrive in a complex, matrixed business environment, leveraging your experience within a People shared services model to deliver seamless, impactful HR services.
• HR Expertise: Boasting deep knowledge of best-in-class HR practices, you cover the full HR cycle—from systems and policies to legislation—ensuring alignment with both business strategy and operational needs.
• Employee Relations Pro: You're a seasoned expert in employee relations, skilled at negotiating effectively with trade unions and works councils to maintain a positive and productive workplace.
• Leadership Experience: With previous line management experience under your belt, you're adept at leading teams, fostering growth, and achieving outstanding results.
• Communication Mastery: Fluent in English, you possess exceptional verbal and written communication skills, ensuring clarity and influence in every interaction.

Preferred:

• Agility in Fast-Paced Environments: You’ve thrived in fast-paced, dynamic settings, demonstrating your ability to adapt and succeed under pressure.
• Commitment to Continuous Learning: You’re dedicated to your professional growth, consistently seeking opportunities for learning and development to stay ahead of the curve.
• Technical / Professional Qualifications:
• Academic Excellence: Hold a Bachelor’s or Master’s degree that supports your HR expertise.
• Professional Credentials: Possess a functional qualification or membership with a recognized professional body (e.g., CIPD or equivalent), further solidifying your authority in the field.

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Job Description    

• People Services representatives provide first point of contact to colleagues and managers for all People transactional inquiries such as People policies, processes and programs where self-service is either unavailable, or where the query cannot be resolved through the self-service channel available. Handling Tier 1 inquiries and issues and providing service directly or ensuring proper follow through by Tier 2 team. This role also assists in maintaining knowledge base - record and document colleague interactions and create and utilize standard processes and or knowledge articles to respond consistently to inquiries.

Key Responsibilities    

• Respond and/or process colleague and manager inquiries and requests on basic transactions regarding People policies, and procedures and programs; personnel changes into our systems e.g. new hire related data, colleague transfers, promotions, salary increases, work schedule, work location, name and address changes, annual. Leave, leave of absence, benefits & reward, terminations etc. in writing or via telephone, as appropriate using the agreed upon knowledge documents and processes
• Direct colleagues and line managers through queries via self-service, redirection to appropriate sources of information or through available policies and Knowledge Hub
• Support People colleagues regarding the processing of People policies, procedures and programs; partner with other People colleagues to resolve issues for where additional information is required.
• Determine which queries require specialist support and escalate complex enquiries to appropriate parties and keep informed of multiple policies and legacy terms and agreements to ensure advice and administration is appropriately actioned
• Embrace and use People Services technology to track colleague cases and resolutions and file relevant data and files appropriately
• Document colleagues’ request in case management application; continuously improve information and processes to ensure the proper level of service.

Skills, know-how and experience:
Must have:

• Ability to perform a range of routine HR administration duties through experience in generic administration activity e.g. data processing, record management, minute taking etc.
• Strong verbal and written communication skills
• Good organisation and problem-solving skills
• Ability to accurately enter and manage sensitive data and confidential matters
• Ability to deal with difficult conversations and interactions with colleagues
• Tech Savvy with experience with basic Microsoft Office functionality (e.g. Word, Excel, Outlook)

Preferred Experience and Qualifications:

• Bachelor’s degree or equivalent experience preferred
• HR related experience with experience working in a Shared Service Centre preferred
• Demonstrated experience delivering exceptional customer/colleague service; sometimes under tight timeframes
• Knowledge of general HR processes and practices and ability to interpret them towards a case
• Knowledge of HRIS and case management systems preferred

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Job Description  

•  As a senior leader within the regional Centre of Excellence team, the Principal Consultant is a driving force behind the delivery of Sage Intacct and Sage X3 Business Management Solutions. You’ll be at the helm of ensuring that our services are executed with excellence, supporting complex presales, implementations, and support escalations with unmatched expertise.
• Architect of Solutions and Innovation: Step into the role of both solution and technical architect, defining and crafting world-class solutions that meet the unique needs of our clients. With a global footprint, you’ll ensure that regional teams uphold the highest design and quality standards, setting the bar for excellence in every implementation.
• Collaborative Project Mastery: Partner with a diverse team of Project Managers, IT specialists, Product Managers, Developers, Sales Engineers, and customer project teams to deliver solutions that are on point, on budget, and on time. Your leadership will be key in harmonizing efforts and driving successful outcomes.
• End-to-End Project Leadership: From design and configuration to testing, delivery, and documentation, you’ll own the entire project lifecycle. You’ll be the go-to expert ensuring that solutions are flawlessly transitioned to support teams and that every technical and functional review meets rigorous standards.
• Workshops, Design Sessions, and Knowledge Transfer: Lead engaging workshops and design sessions, playing an active role in all project meetings. Your ability to facilitate knowledge transfer will ensure that all internal and external stakeholders are well-prepared and aligned for success.
• Content Creation and Partner Enablement: Develop powerful functional and technical content that empowers our certified partners, especially on mid-market products. Your work will elevate the skills and capabilities of partners, customers, and internal teams alike.
• Mentorship and Training Leadership: Be the mentor who shapes the future of consulting within our team. You’ll guide and train other consultants, as well as deliver impactful training sessions to partners and customers, sharing your deep expertise and insights.
• Strategic Pre-Sales Involvement: Play a crucial role in the pre-sales process, crafting feasibility assessments and estimates that align with customer needs. You’ll proactively position value-added services, enhancing our offerings and driving new opportunities during Business Partner-led implementations.
• Driving Profitability: As a billable resource, your work will directly contribute to the profitability of the Centre of Excellence. You’ll be responsible for delivering tasks and managing invoicing, ensuring that every project not only meets expectations but also boosts the bottom line.
• In this role, you’ll be the architect of transformative solutions, the mentor to future experts, and a key player in driving the success of our projects and profitability. Your leadership will leave a lasting impact on both our team and our clients.

 Key Responsibilities:

• Architect of Success: Stand as the expert architect, partnering with clients and Business Partners to drive successful implementations. You’ll step in during critical moments to deliver solutions that others can’t, ensuring every project is on track and within scope.
• Mentor and Guide: Serve as a mentor to Business Partners, offering guidance from the design phase through to delivery. Your expertise will be pivotal in shaping the success of complex projects, ensuring all technical and functional requirements are met with precision.
• Lead by Example: Occasionally join technical and functional requirement-gathering meetings, offering your insights to steer the project in the right direction. You’ll participate in key project meetings to resolve complex issues, ensuring the best outcomes for our clients.
• Innovative Problem Solver: Analyze technical feasibility, propose innovative solutions, and design complex software solutions that meet customer requirements. When challenges arise, you’ll be the one to provide fixes that no one else can, ensuring seamless project delivery.
• Deliver Excellence: Lead design and functional reviews, ensuring that all work is of the highest quality, delivered on time, and within budget. You’ll also create and maintain documentation for complex designs, sharing best practices with partners and customers.
• Upskill and Empower: Design and deliver advanced enablement programs to upskill Business Partners, ensuring they are equipped to tackle any challenge. Your proactive approach will ensure partners and clients make optimal use of Sage’s powerful software.
• Strategic Billing and Utilization: Take ownership of monthly billing aligned with the Accounting stream and overall Centre of Excellence division budget. You’ll manage your individual utilization for both billable and non-billable activities, contributing to the financial success of the team.
• Risk Management and Best Practices: Proactively identify and mitigate risks related to project delivery, ensuring costs, delays, and other challenges are managed effectively. You’ll develop and maintain best practice methodology toolkits aligned with product updates, sharing this knowledge across the Sage ecosystem.
• Continuous Learning and Alignment: Stay ahead of the curve with ongoing self-learning and up-to-date certifications in relevant Accounting/ERP products. You’ll ensure that your delivery is always aligned with both local and global strategy, contributing to the success of the Sage brand.

Must-Have Skills and Experience:

• ERP Implementation Expertise: With 5-7 years of ERP implementation experience, you bring a wealth of knowledge across most Sage applications and modules, including all core functions.
• Technical Mastery: Your deep understanding of 4GL functions and capabilities, combined with strong SaaS product and market knowledge, makes you a technical powerhouse.
• Communication Excellence: You possess outstanding written and verbal communication skills, able to engage both technical and non-technical audiences with ease.
• Customer-Centric Mindset: Your focus on partner and end-customer satisfaction ensures that every interaction drives value and strengthens relationships.
• Project Leadership: You’re adept at leading key project activities like Discovery Sessions, Workshops, UAT, Migrations, and Upgrades, ensuring all phases are executed flawlessly.
• Analytical and Problem-Solving Skills: Your strong analytical skills enable you to resolve complex support queries and deliver innovative solutions that drive success.
• Financial Acumen: With a sound understanding of financial principles, you manage billing and identify advanced training needs with precision.
• Self-Motivated and Team-Oriented: Whether working independently or as part of a team, you’re enthusiastic, self-motivated, and capable of managing your workload across multiple projects.

Qualifications:

• Degree Level Qualification and/or Equivalent
• Certification in Sage Intacct and Sage X3 (Manufacturing, Distribution, Finance)

Preferred Experience:

• ERP Systems such as Microsoft, SAP, or Oracle
• Step into this role and become a key player in driving the success of our Sage Intacct and Sage X3 implementations. Your leadership, technical expertise, and commitment to excellence will be instrumental in delivering outstanding results for our partners and customers.

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Job Description    

• As a Sales Account Executive, you’ll be at the forefront of driving growth by selling our cutting-edge native cloud financial management solution, Sage Intacct.
• You’ll collaborate closely with our channel partners and work hand-in-hand with our solution consulting team, who will bring their product expertise to the sales process, ensuring every client sees the full value of our offerings.
• This dynamic role is based in Cape Town, where you’ll lead sales efforts across the vibrant Western Cape region, making a significant impact on our business and the success of our clients.

Key Responsibilities    

• Build and Energize the Sales Pipeline: Drive the growth of our Sage Intacct sales opportunities by developing a robust pipeline with our channel partners. You’ll ensure the process is not only efficient but also keeps the channel energized and motivated every step of the way.
• Champion New Business Development: Focus on generating new business opportunities independently, playing a crucial role in expanding Sage's market share and positioning our brand as the leader in cloud financial management.
• Maximize Channel Partner Potential: Identify and seize major opportunities within our channel partners, coordinating activities with pre-sales and solution consultants to amplify the Sage Intacct brand and drive significant growth.
• Engage in Dynamic Solution Demonstrations: Deliver compelling on-site and virtual demonstrations of Sage Intacct in close collaboration with the channel and solution consulting team, showcasing the full potential of our solutions to prospective clients.
• Achieve Sales Success: Meet and exceed your sales quota by effectively managing and closing Sage Intacct sales opportunities. You’ll leverage partner account strategies, precise forecasting, and resource allocation to achieve outstanding results.
• Lead Joint Business Planning: Take charge of joint business and marketing plans with partners, setting clear sales objectives and driving collaborative efforts to reach shared goals.
• Establish Industry Expertise: Work closely with the sales and solution consultant teams to develop a vertical/industry focus, positioning Sage Intacct as the go-to solution within targeted sectors.
• Forge Strategic Marketplace Alliances: Identify key marketplace partners to collaborate with, expanding our product offering and enhancing our competitive edge.
• Stay Ahead of the Curve: Maintain an in-depth knowledge of Sage Intacct, while staying up-to-date with industry trends, emerging technologies, and competitor movements to ensure you’re always leading with the best strategies and insights.
• Step into this role and become a driving force in expanding Sage Intacct's footprint, building strong partnerships, and leading sales initiatives that deliver exceptional results.

Skills, know-how and experience:

• Background in Accounting Advanced sales experience selling ERP solutions
• Previous experience working with a business partner network
• Must have own license and own vehicle and must be willing to travel

Preferred:

• Accounting qualification Self-starter who can work individually and as part of a team
• Strong customer focus and high-level customer service ethics and positive approach
• Be bold and able to simplify process and communicate it effectively to customers
• Instill trust with both colleagues, customers and other stakeholders

Technical / professional qualifications

• Accounting background