Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.
Key Performance Areas:
- Perform cleaning tasks including sweeping, vacuuming, mopping floors and dusting of furniture
- Ensure high hygienic standards in the office.
- Clean toilets and replenish toilet paper, hand towels and soap every morning.
- Service toilets at regular intervals, to make sure there are enough supplies and the toilets are clean.
- Empty dustbins, wipe down communal surfaces (doors, walls and mirrors, windows, railings)
- Prepare and hand over of medical waste to approved supplier
- Notify management of any repairs required
- Mix and dispose of all cleaning solutions appropriately
Requirements
Minimum Qualifications
- Abet level 4 or grade 9 (Must be able to read and write)
- Must be able to communicate in English
Knowledge and Experience
- 1 – 2 cleaning experience
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Description
RESPONSIBILITIES INCLUDE:
- Recruit up to eight high quality insurance representatives in line with the business requirements
- Ensure that appointed representatives are adequately trained
- Manage the eight insurance representatives optimally
- Ensure that the set insurance sales targets are reached
- Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
- Risk management
- Develop and expand markets
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC record
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Valid driver’s license, own reliable transport and cell phone
EXPERIENCE REQUIRED FOR THE POSITION:
- Proven success in the Marketing of Life Assurance for at least three years
SKILLS REQUIRED FOR THE POSITION:
- Administration skills
- Computer skills
- Good interpersonal skills and communication skills
- Time management skills
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RESPONSIBILITIES INCLUDE:
Recruit high quality representatives timeously and accurately
Ensure that appointed representatives are adequately trained
Manage a team of insurance representatives optimally
Ensure that the set insurance sales targets are reached
Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
Risk management
Develop and expand markets
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION:
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC record
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Driver’s license, own reliable transport and cell phone
EXPERIENCE REQUIRED FOR THE POSITION:
- Proven success in the Marketing of Life Assurance for at least three years
SKILLS REQUIRED FOR THE POSITION:
- Administration skills
- Computer skills
- Good interpersonal skills and communication skills
- Time management skills
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RESPONSIBILITIES INCLUDE:
- Recruitment, training and management of brokers
- Developing and expanding markets
Requirements
QUALIFICATIONS REQUIRED FOR THE POSITION
- Grade 12
- A suitable industry entry qualification within the requirements of the Financial Services Board
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- RE5 certificate
- RE1 will be an advantage
- Driver’s license, own reliable transport and cell phone
EXPERIENCE REQUIRED FOR THE POSITION:
- Have proven success in the Marketing of Life Assurance for at least three years
- Training and managements of brokers
SKILLS REQUIRED FOR THE POSITION:
- Drivers’ license and have own reliable transport
- Must have good communication skills
- Computer skills
- Administration skills
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Description
- Manage and direct Insurance business within the area
- Ensure the development and expansion of markets
- Perform market research within the area
- Support marketing initiatives
- Negotiate with prospective and existing clients and groups
- Liaising with all relevant stakeholders
- Managing and controlling performance areas of subordinates
- Responsible for the development of staff
- Provide regular feedback on all production activities
- Ensure area targets are achieved
Requirements
- Grade 12
- Comply with FAIS legislation for registration as Fit and Proper individuals:
- Applicants who entered the industry as follows:
- From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
- From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
- All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
- Clear ITC
- Clear criminal record
- Be in possession of a tertiary qualification in marketing or sales
- RE 1
- Be in possession of a valid drivers’ license
- Be willing to travel
- Five (5) years knowledge and management experience in Life Assurance managing a team of District Managers, Broker Consultants and Financial Associates/ Representatives
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YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
- To monitor and maintain the financial reporting systems and report on all financial activities and on variances between budgets.
- To monitor and maintain financial administration systems and implement internal controls through the implementation of policies and procedures.
- To establish and maintain the budgeting system and assist in the monthly management accounts as well as in the annual financial statements and the related audit and quarterly reviews.
- Support and assist the Financial Manager in the management of the budget to control the departmental expenditure within agreed budget allocations.
- To support and assist the Financial Manager (D-Upper) in supervising the human resources of the department and provide the required inputs, evaluations, and feedback to ensure the effective functioning of the team.
- General and ad-hoc functions:
- Daily approval of suppliers loaded onto the Creditor Management System (CMS) including changes to banking details of existing suppliers.
- Approval of daily departmental invoices and payments as well as the release of funds on a daily basis on the Electronic Funds Transfer (EFT) platforms.
- Weekly follow up on all unapproved invoices and payments with all relevant departments eg: For deletion of invoices/payments, submission of missing/inadequate documentation etc.
- Assist to manage the Funeral Service team by:
- Managing the provision and execution of:
- Customer service.
- Data capturing.
Requirements
- Matric.
- 3 year degree in Accounting, i.e. B.Com and/or BCompt (Accounting) preferable or B. Tech (Administrative Management Financial).
- At least 2 years relevant financial experience after the completion of articles signed off by SAICA / SAIPA.
- Sufficient supervisory experience
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Description
- We are looking for an individual with excellent communication skills and figure orientated to join our premium administration team as head. You will be responsible for supervising a team and managing all the department's activities.
- Sorting of daily correspondence
- Reconciliation of the Ledger Account.
- Preparing and capturing applications against bank deposits.
- Draft, maintain and monitors the monthly ICT schedules for ACB and DEBI CHECK output Files.
- Check and monitor the various total of the Q-link DEBI CHECK and ACB files
- Monitor the daily discrepancy reports from Q-link DEBI CHECK and Follow up on any irregularities.
- Controlling the exchange of files between Q-link and our Production system.
- Attend meeting with Q-link and outside institutions
- Maintain and process the monthly Q-Mop files .
- Attend to the transactions on the 1st Provisional Lapse Run Report.
- Report of DEBI CHECK and Debit Order policies cash Payments.
- Attend the report of not in force policies with balances.
- Attend to the FO spot check key functions.
- Ensure that all system are up and running on a daily basis
- Maintain effective personnel administration and render training and support
- Assist with the Performance Appraisal of Subordinates.
- Compile monthly stats report of the post/ correspondence
- Attend to all queries written and telephonic forms Life office and individual policy holders, complaints department, Ombudsman, Hello Peter Face Book.
- Identify and address system errors and improvements
- Obtain telephonic confirmation w.r.t the new application and forward to the Admin / Dept Head for final approval.
- Create a facility number on the system and notify all the relevant parties once approved.
- Regular meetings must be held with subordinate and Minutes should also be taken
Requirements
- Grade 12
- Tertiary qualification will be added advantage
- 3 - 4 years experience in long term insurance
- 3 years experience in administration
- 1 - 2 years in supervisory role
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YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
Under the guidance and approval of the Manager: Member Value you will be responsible for:
- Member Rewards Programme (The programme) Administration
- Contributing to the development, implementation, and maintenance of standard operating procedures (SOP) for the Member Value Programme.
- Providing operations management support to staff by coordinating the weekly and monthly activation.
- Coordinating the programme monthly planned campaigns and ensure that all stakeholders perform their roles in executing the campaigns successfully.
- Monitoring and providing oversight to ensure that the outsourced customer Service teams operate effectively and that continuous improvement measures are in place.
People Management
- Facilitating and assisting in the recruitment process of staff in the department.
- Supervising of staff including interns appointed for driving the onboarding of AVBOB members at AVBOB branches nationally.
- Coordinating efforts between management and the HR department to effectively manage the key deliverables of the programme.
- Monitor and measure the staff performance according to the agreed daily and weekly targets.
Member Rewards Platform Administration
- Coordinating with technical development teams in the rollout of new processes and systems.
- Continuously engaging with external solution partners to ensure they deliver on their mandate.
- Identifying programme operational risks and report potential risks that could negatively impact the business.
Reporting
- Providing managements with daily and weekly performance and customer service reports according to the agreed performance metrics and targets.
- Providing input on EXCO report to Manager: Member Value and other teams.
Project Management Support
- Implementing the planned enhancement phases of the programme.
- Developing and updating business operations processes to support the enhanced programme.
- Training and developing user system testing support in the department.
Budget Administration
- Processing weekly and monthly invoices of vouchers and marketing campaigns from service providers, as well as providing input on operational budget requirements.
Requirements
- Post matric qualification in Business Administration, Project Management, Industrial Engineering, or Quality Assurance.
- 3 to 5 years’ working experience in Industrial Engineering, Project Management or Quality Assurance environment.
- Previous experience in supervisory operations support, project management, process management or a related field is advantageous.
- Financial services sector experience is advantageous.
- Communication skills
- Problem solving skills
- Project and process management
- Attention to detail
- Organizational skills
- Flexibility and adaptability
- Analytical skills
- Teamwork
Method of Application
Use the link(s) below to apply on company website.
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