Head (Centurion) at AVBOB South Africa

Description

• We are looking for an individual with excellent communication skills and figure orientated to join our premium administration team as head. You will be responsible for supervising a team and managing all the department's activities.
• Sorting of daily correspondence
• Reconciliation of the Ledger Account.
• Preparing and capturing applications against bank deposits. 
• Draft, maintain and monitors the monthly ICT schedules for ACB and DEBI CHECK output Files.
• Check and monitor the various total of the Q-link DEBI CHECK and ACB files
• Monitor the daily discrepancy reports from Q-link DEBI CHECK and Follow up on any irregularities.
• Controlling the exchange of files between Q-link and our Production system.
• Attend meeting with Q-link and outside institutions
• Maintain and process the monthly Q-Mop files .
• Attend to the transactions on the 1st Provisional Lapse Run Report.
• Report of DEBI CHECK and Debit Order policies cash Payments.
• Attend the report of not in force policies with balances.
• Attend to the FO spot check key functions.
• Ensure that all system are up and running on a daily basis
• Maintain effective personnel administration and render training and support
• Assist with the Performance Appraisal of Subordinates.
• Compile monthly stats report of the post/ correspondence 
• Attend to all queries written and telephonic forms Life office and individual policy holders, complaints department, Ombudsman, Hello Peter Face Book.
• Identify and address system errors and improvements 
• Obtain telephonic confirmation w.r.t the new application and forward to the Admin / Dept Head for final approval.
• Create a facility number on the system and notify all the relevant parties once approved.
• Regular meetings must be held with subordinate and Minutes should also be taken

Requirements

• Grade 12
• Tertiary qualification will be added advantage
• 3 - 4 years experience in long term insurance
• 3 years experience in administration
• 1 - 2 years in supervisory role