Current Vacancies at Datafin Recruitment

DUTIES:

• Develop web-based applications that run on micro-services architecture in AWS Cloud.
• Use best practices for developing high quality software using conventions and standards.
• Align all application development & development process to Group Architecture & Infrastructure guidelines.
• Work with integrated teams and other Developers to improve and evolve technical products and services.
• Familiarise yourself with Agile and SDLC as done and follow these internal processes.
• Identify technical risks and mitigate these (pre, during & post release).
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks.
• Debug existing source code and polish feature sets.
• Provide input into Project and Program teams (when required) to plan and manage the Development lifecycle e.g. Releases, Risk Management, Testing, Integration etc.
• Conduct reviews, performance monitoring and ongoing optimization and maintenance on applications.
• Participate in Incident Management and DR activity – applying critical thinking, problem solving and technical expertise to get to the bottom of major incidents.
• Assist in quality assurance process such as writing unit tests and participating in code reviews, Test Driven Development approach.
• Develop micro-services and performant worker processes for the application.
• Implement Continuous Integration/Continuous Deployment (CI/CD) using tools like Jenkins/Docker/Kubernetes etc. and contribution towards DevOps.
• Develop SQL queries for the application that targets high performance and also perform Load Testing and optimize performance of the current queries.
• Develop HTML/JavaScript/Angular/ReactJS/Vue etc. for modern web applications.
• Migrate current projects onto Cloud Environment like Amazon/Google Cloud.
• Work on creating different Android mobile application for the current web application.
• Work in a client-facing application development environment with minimal supervision on implementation tasks.
• Increase product value by writing high quality, maintainable code following Industry coding standards.
• Identify additional tasks and mentoring other developers in completing tasks.
• Mentor Junior Developers and review their code.
• Promote teamwork in the department.

REQUIREMENTS:

Qualifications 

• Bachelor’s Degree or Diploma in Computer Science, Management Information Systems, or an IT related discipline, or its equivalent plus 4 years of Development experience building high volume, public-facing modern web applications.

Experience/Skills 

• 3-5 Years’ experience in development of software applications using modern software languages: Java, Python, Frameworks like Spring Boot, Django, Drupal, WordPress, PHP, C#.
• 2+ Years Agile experience (e.g. sprint planning, stand-up, Scrum, Kanban).
• Experience in SQL scripting and relational and non-relational databases.
• With scripting languages like HTML- CSS, XML/JSON, JavaScript/jQuery/ Angular/ ReactJS.
• Experience in SOAP and REST Web Services
• Familiarity with code review and working with code repositories like Teams Foundation, GitHub, Bitbucket.
• Understanding and strong interest in DevOps using tools like Jenkins, Maven, Docker, Kubernetes, etc.
• Experience in SQL scripting and relational and non-relational databases such as Postgres, MySQL, Oracle, MongoDB are a plus.
• Version Control systems.
• Experience in working with software specifications and documentation.
• AWS stack hands-on experience.

Advantageous 

• Familiarity with SAP environment.
• AWS Certification.

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DUTIES:

Functional & Technical Skills:

• Collaborate with GIS analysts, team leaders, project managers and cross-functional teams to gather and define requirements for software projects.
• Design and develop GIS applications and tools that enable efficient data visualization, analysis, and reporting.
• Implement location-based services and geospatial functionalities within web and applications.
• Write well-documented, clean, and maintainable code that follows best practices and coding standards.
• Utilize libraries, APIs, and SDKs to enhance the capabilities of software
• applications.
• Stay up to date with advancements in GIS technology and software engineering trends.
• Participate in code reviews and knowledge sharing sessions with team members.
• Experience in Agile development methodologies, system development lifecycles, tools, and technology.
• Support maintenance planning by performing spatial analysis, producing cartography and other data visualization, developing data sets, automating spatial and tabular data processing, and building web-based tools for data exploration.

REQUIREMENTS:

Technical Knowledge (GIS):

• Proficiency in GIS platforms, including QGIS, PostGIS or similar
• Experience with geospatial libraries, frameworks, and APIs for web mapping and spatial analysis – JavaScript, Leaflet, Mapbox GL, and OpenLayers
• Experience Acerating maps using GIS software
• Web application development using cloud-based GIS tools
• Web application programming such as jQuery, D3, OpenLayers, Leaflet, or Google Maps

Technical Knowledge (Other):

• Develop, implement, and maintain web applications using HTML, CSS, JavaScript and other front-end technologies.
• Demonstrable ability to work with product stakeholders to translate wireframes, mock-ups, and prototypes into high-quality user interface designs.
• Implemented, worked with, and maintained design systems and style frameworks.
• Experience building and working with front-end frameworks such as Vue or React
• Familiarity with version control systems like Git and agile development methodologies.
• Experience with AWS, Google, Digital Ocean and Azure
• Web application development using cloud-based GIS tools, ‘cloud native GIS’.

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DUTIES:

• Planning and documenting technical specifications for features or system design.
• Coordinating the development team in the design, development, coding, reviewing, testing, debugging, deploying and releasing of applications.
• Mentoring junior team members and ensuring they adhere to software quality standards.
• Supervising Agile processes for multiple projects.
• Communication with client counterparts.
• Communication with the company’s project manager.
• Maintenance of project information and status in supporting systems including kanban boards and ERP system.

REQUIREMENTS:

• Thorough understanding of project management principles and planning.
• Thorough understanding of information technology procedures and practices, specifically Agile methodologies.
• Proficient with, or able to quickly become proficient with, a range of general and specialised applications, software and hardware used in the organisation and the industry.
• Ability to motivate groups of people to complete a project in a timely manner.
• Advanced knowledge of SDLC (software design life cycle).
• Python
• JavaScript
• HTML5 and CSS3
• Linux-based OS environment
• RDBMS back-end
• Git version control
• UI / UX / design

To your advantage:

• Flask, Django
• ReactJS, Backbone
• PostgreSQL RDBMS with PostGIS
• Geographic Information Systems
• Docker
• QGIS and other geospatial software
• Programming knowledge in C++, Qt, C, Java, GO
• Mobile development (iOS, Android, cross-platform), React Native
• REST architecture style
• Project management certification, qualification or professional registration

ATTRIBUTES:

• Organised with attention to detail.
• Excellent analytical, logical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Excellent administrative skills. 
• Advanced computer literacy. 

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DUTIES:

Project Coordination:

• Be the maestro of project timelines, harmonizing the talents of account managers, designers, copywriters, and other creatives to produce symphonies, not noise.
• Craft, maintain, and adjust project schedules with the precision of a seasoned conductor, ensuring every section of the agency plays in perfect time.
• Navigate the flow of work with the agility of a skilled captain, steering projects through every department with a keen eye on progress and potential icebergs.
• Stay vigilant and proactive, ready to tackle unforeseen challenges head-on and keep the project ship sailing smoothly.

Resource Allocation:

• Master the art of resource chess, positioning the team members strategically based on their unique skills, availability, and project demands.
• Work closely with department maestros to ensure resources are not just allocated but optimized, ensuring efficiency and harmony within the team.
• Manage the network of freelancers and external virtuosos, ensuring their contributions are not just timely but of the highest quality, fitting seamlessly into the masterpiece.
• Communication and Collaboration:
• Be the heartbeat of project communication, ensuring information flows seamlessly, keeping everyone from the creators to the strategists in perfect harmony.
• Facilitate collaboration with the grace of a diplomat, ensuring alignment on visions, goals, and deadlines, and keeping the team’s spirits high and focused.
• Convene the creative councils, leading status meetings that aren’t just updates but strategic sessions to navigate challenges, celebrate successes, and plan the next victories.

Process Improvement:

• With an eye for innovation and efficiency, continuously refine the processes, turning every project into an opportunity to enhance the workflow and productivity.
• Seek out and implement new tools, techniques, and strategies to streamline the creative processes, ensuring the agency remains at the cutting edge of efficiency and effectiveness.

REQUIREMENTS: 

Qualifications:

• Bachelor’s degree in business, marketing, communications, or a related field.
• Extensive experience in project management or traffic coordination within a bustling creative agency or marketing environment, demonstrating the ability to not just survive but thrive under pressure.
• Exceptional organizational prowess and an unmatched attention to detail, capable of juggling multiple high-stakes projects without breaking a sweat.
• Stellar communication and interpersonal skills, capable of fostering collaboration and unity among diverse teams and personalities.
• Proficiency in cutting-edge project management tools (Asana, Trello, Basecamp, etc.), with a knack for leveraging technology to enhance workflow and efficiency.
• A background in design and branding is a plus, offering a deeper understanding of the creative processes that fuel the agency.
• A resilient and adaptable nature, with a proven track record of navigating high-pressure, deadline-driven environments with grace and effectiveness

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DUTIES:

Infrastructure Support Management –

• Lead and manage the Infrastructure Support team, providing guidance and support to ensure the efficient resolution of incidents and service requests.
• Establish and maintain operational processes and procedures for Incident Management, Service Request Fulfillment, and Escalation Management.
• Monitor service performance metrics and KPIs, identifying areas for improvement and implementing corrective actions as necessary.
• Oversee System Administration activities, including client, server, and network configuration management.

Incident & Problem Management –

• Establish and maintain Incident and Problem Management processes to minimize service disruptions and downtime.
• Coordinate with Technical and Development teams to investigate and resolve problems and incidents, ensuring root cause analysis is conducted and preventive measures are implemented.

Change and Release Management –

• Develop and implement Change and Release Management processes to facilitate the controlled deployment of changes into the production environment.
• Review and approve change requests, assessing potential risks and impacts to service availability and stability.

Vendor and Supplier Management –

• Collaborate with vendors and suppliers to ensure contractual obligations are met and service levels are maintained.
• Evaluate vendor performance and manage relationships to drive improvements and resolve issues.

Disaster Recovery and Business Continuity –

• Develop and maintain Disaster Recovery plans and procedures to ensure the resilience of critical infrastructure components.
• Conduct periodic testing and drills to validate the effectiveness of Disaster Recovery processes and identify areas for improvement.

Service Improvement Initiatives –

• Drive continuous improvement initiatives to enhance service quality and efficiency.
• Identify opportunities for automation, optimization, and innovation in service delivery processes.

Team Leadership and Development –

• Provide leadership, mentorship, and coaching to the Infrastructure Support team, fostering a culture of collaboration, accountability, and continuous learning.
• Conduct performance evaluations, set goals, and provide feedback to team members to support their professional growth and development.

REQUIREMENTS:

Qualifications 

• Bachelor’s Degree in Computer Science, or equivalent relevant experience.

Experience/Skills 

• Proven experience of 10+ years in a technical management role with a focus on service delivery.
• Track record in strategic and operational hands-on management.
• Strong understanding of ITIL Foundation and COBIT frameworks.
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively with cross-functional teams.
• In-depth knowledge of Incident, Problem, Change, and Release Management processes and tools.
• Good documentation and report writing skills. 
• Excellent communication and relationship building skills. 

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DUTIES:

• Architect and develop robust backend solutions using Node.js, GraphQL, and PostgresDB.
• Collaborate with cross-functional teams to ensure seamless integration of backend services.
• Contribute to the evolution of our platform’s backend architecture.

REQUIREMENTS:

• Proven experience as a Backend Developer with expertise in Node.js, GraphQL, and PostgresDB.
• A genuine passion for music and a solid understanding of the project’s mission.
• Strong problem-solving skills and a commitment to delivering scalable backend solutions.

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DUTIES:

Software Development

• Development of new product features, according to business requirements.
• Correct and thorough understanding and implementation of business specifications.
• Raise any specification flaws or possible improvements.
• Effectively determine the technical tasks required to implement the requirement. i.e. DB changes affected components.
• Create detailed subtasks in Jira to describe actions.
• Analyse product performance and recommend and implement improvements.
• Periodically investigate and remedy unexpected application exceptions.
• Create technical documentation for significant product/product feature implementations.
• Perform continuous research of new technologies that might benefit our architecture.
• Participation in design reviews and providing input on requirements, product design, and potential problems.
• Identify possible risks posed by implementing software requirements.

Software Testing

• Troubleshoot, test and maintain the core product software along with the databases to ensure strong functionality and optimization.
• Perform bug fixes.
• Document how the bug was resolved.
• Communicate significant bugs within the team.

Code Quality 

• Produce clean, efficient code based on expected standards.
• Ensure that code adheres to best practices, and non-deprecated methods for most up to date solutions and robust implementation of tasks.
• Keep up to date with industry trends and technology developments and teaching other Developers how to incorporate new trends.

REQUIREMENTS:

• 4 – 6 Years in a Full Stack PHP Developer role.
• Tech Stack: PHP, MySQL or MariaDB, CodeIgniter or Laravel, CSS3, JavaScript, HTML5.
• Understanding of Agile/Scrum ways of work.
• Previous experience creating scalable applications.

Advantageous 

• FMCG industry experience.

ATTRIBUTES:

• Mentorship.
• Innovation.
• Interpersonal Communication.
• Detail orientated.
• Professional.
• Responsible and accountable.
• Time and Stress Management.
• Leadership.

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DUTIES:

• Collaborate with stakeholders to understand data requirements and deliver comprehensive ETL solutions.
• Design, develop, and maintain robust, scalable ETL pipelines that process raw data from disparate sources into a structured data for importing into the data warehouse.
• Implement data validation and cleaning processes to ensure the accuracy and integrity of data.
• Monitor and optimize ETL processes to ensure performance efficiency and reliability.
• Troubleshoot and resolve any issues related to data processing and ETL pipelines.
• Work closely with data analysts and other teams to support data extraction, analysis, and reporting.
• Ensure compliance with data governance and security policies.

REQUIREMENTS:

• 8+ Years as a Data Engineer / ETL Developer.
• Experience with cloud data services like Azure, Google Cloud for storage.
• Knowledge of data processing and storage best practices.
• Experience in optimizing data processes and systems for better efficiency and performance.
• Proficiency in PHP, Python for developing and implementing data solutions.
• Strong data analytics skills.
• Above average skill in my or MariaDB, SQL, database management experience a plus.

Advantageous 

• Bachelor’s Degree (Computer Science; Information Technology; Mathematics; Statistics).

ATTRIBUTES:

• Ability to adapt to new technologies and learn quickly.
• Commitment to data quality.
• Detail-oriented approach.
• Proactive problem-solving. 
• Continuous improvement mindset. 

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DUTIES:

Software Development & Improvement 

• Development of new product features, according to business requirements.
• Correct and thorough understanding and implementation of business specifications.
• Raise any specification flaws or possible improvements.
• Effectively determine the technical tasks required to implement the requirement. i.e., DB changes affected components.
• Create detailed subtasks in Jira to describe actions.
• Analyse product performance and recommend and implement improvements.
• Periodically investigate and remedy unexpected application exceptions.
• Create technical documentation for significant product/product feature implementations.
• Perform continuous research of new technologies that might benefit the architecture.
• Participation in design reviews and providing input on requirements, product design, and potential problems.
• Identify possible risks posed by implementing software requirements.
• Troubleshoot, test and maintain the core product software along with the databases to ensure strong functionality and optimization.
• Perform bug fixes.

Code Quality

• Produce clean, efficient code based on expected standards.
• Ensure that code adheres to best practices, and non-deprecated methods for most up to date solutions and robust implementation of tasks.
• Keep up to date with industry trends and technology developments and teach other Developers how to incorporate new trends.
• Conduct code reviews for other Developers.

Data scripts and imports

• Create and manage RTM data scripts.
• Import new data sources from scratch.
• End-to-end management of new data sources.
• Create client CMD.
• Innovative contribution and troubleshooting to improve processes and efficiencies through ongoing development.

Data extraction 

• Develop new extracts with complete understanding of code formulations.
• Develop extracts from scratch.
• System cleaning and stopping extracts that slow the software.

Client brand code mapping

• Setup and manage clients to expand on.
• Create and manage attributes for customer brands and locations.

Data Ingestion 

• Clean data that is sent to suppliers’ global portals for internal analytics.
• Perform the recurring client extracts.

Dashboards and SFA 

• Build dashboard according to scoping document.
• Responsible for Front and Back-end Development.
• Build data hygiene reports and dashboards.
• Build data mapping reports and dashboards.
• Implement brand and location search filters.
• Design, create and implement reporting templates.
• Manage any SFA development request that the company receive from the client.
• Maintain the SFA Dashboards and data.
• Build and create new SFA Dashboards.
• Manage database and incoming stream of incoming data.

REQUIREMENTS:

Qualifications 

• BSc. Computer Science or similar.

Experience/Skills 

• 8+ Years in creating PHP software from scratch.
• 8+ Years working with big databases.
• Tech Stack: PHP, MySQL or MariaDB, CodeIgniter or Laravel, CSS3, JavaScript, HTML5, Linux systems.
• Understanding of Agile / Scrum ways of work.
• Previous experience creating scalable applications.

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DUTIES:

• Management of General Ledger Accounts.
• Business Controlling.
• Month End Financial Reporting.
• Quarterly and Annual Reports. 
• Statutory Accounts & Tax.
• Compliance & Internal Control.
• Legal. 
• Company Secretarial.
• Treasury.

REQUIREMENTS:

Qualifications 

• Minimum: CA(SA).

Experience/Skills

• Must have successfully operated in a quality business for 8+ years post professional qualification.
• Leadership – proven track record of effective management of Finance team.
• Excellent communication skills and the ability to be a key influencer.
• Working knowledge of IFRS.

Advantageous 

• SAP and HFM experience.

ATTRIBUTES:

• Passionate, imaginative, entrepreneurial, simple and fast.
• Extremely strong service focus and results orientated.
• Professionalism.
• Customer focus.
• Assertiveness.
• Resilience and self-motivation.

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DUTIES:

• Provide End User Computing and Telepresence support.
• Correctly analyse and prioritise calls and requests according to business impact and urgencies as well as financial impact.
• Manage call escalations to 2nd Level and specialist support within the company as well as customer vendors.
• Liaise between users, IT Outsource providers and internal IT processes.
• Assist with incident management and problem resolution, ensuring minimal impact, and initiate escalation procedure as appropriate.
• Identify and escalate persistent incidents.
• Develop and maintain a professional working relationship with the clients and client end-users (VIP users) in support of the Service Delivery Manager.
• Confirm call resolution with end user before resolving of the call on ITSM.
• Maintain service and quality levels according to the company’ business standards, processes and procedures.
• Create and update documentation related to all Standard Operating Procedures.

REQUIREMENTS:

Qualifications 

• A+ or N+ / MCSE or tertiary IT Qualification.

Experience/Skills 

• At least 3+ years’ experience delivering End User Computing Support Services in a customer environment.
• AD and GPO Experience (Creating Users and Managing AD).
• Proficient at PC builds and endpoint installations.
• Must be able to work flexible hours as may be required. Must be available to provide after-hours Standby support.
• Must have valid Driver’s License and reliable transport as travelling is a requirement.

Advantageous 

• ITIL proficiency.

ATTRIBUTES:

• Excellent Communication and Interpersonal skills.
• Must be able to work independently.
• Must be able to cope under pressure.
• Must be punctual, disciplined and dedicated to effectively execute job requirements keeping in mind INTERNAL and EXTERNAL HR and IT policies in place.
• Strong attention to detail. 
• Must be a team player with the ability to work in and with a virtual team. 

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DUTIES:

• C++ and Python programming and Integration
• Systems Design
• Documentation / Technical Authoring
• Problem Solving
• Project Management
• Research / Investigations
• Service Level Monitoring
• Systems Testing
• User Support
• The ability to quickly create advanced software solutions that are relatively free from defect and are easily maintained
• Code versioning
• Consulting with internal stakeholders to determine the scope of software development projects.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Optimizing software by performing maintenance, updates, and upgrades.
• Resolve issues proactively to deliver high quality products
• Deploying software across a variety of platforms and operating systems.
• Write reusable, testable, and efficient code
• Performance tuning, improvement, balancing, usability, and automation
• Coordination with other developers for cross-functional requirements implementation and tests

REQUIREMENTS:

Education & Qualifications:

• Higher Degree or diploma in IT or related field
• Be able and willing to travel abroad

Experience:

• Intermediate – Senior C/C++, Python developer
• Min 3+yrs strong experience and knowledge
• Familiarity with testing tools. (e.g. Pytest)
• Current knowledge of C/C++ or Python standards and specifications.
• Extensive experience in deploying software across a variety of platforms and operating systems.
• Superb analytical and problem-solving skills.
• Experience with algorithms/data structures knowledge
• Good OOP knowledge
• Software development lifecycle experience
• Experience with Windows and LINUX
• Software version control (Git, Subversion, or similar)

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DUTIES:

• Develop and implement algorithms for image processing using Python and OpenCV.
• Cut out vehicle images and add shadows underneath them.
• Collaborate with other team members to integrate Computer Vision components into the project.
• Test and optimise algorithms for performance and accuracy.
• Use image segmentation techniques to accurately cut out vehicle images from a background.
• Add realistic shadows underneath the vehicle images.
• Use perspective transformation techniques to adjust the orientation of the shadows based on the position of the vehicle.
• Use colour space transformations for performing image enhancements such as brightness/contrast and saturation adjustments.
• Work with large datasets of vehicle images and implement efficient processing pipelines.
• Use image quality assessment metrics to evaluate the effectiveness of image processing algorithms.
• Use camera calibration techniques for correcting distortion in images.

REQUIREMENTS:

• You have 3+ years of experience in Computer Vision.
• You have 3+ years of experience in general Backend Software Development.
• You’re proficient in Python and have experience with popular Computer Vision libraries such as OpenCV.
• You have experience deploying and maintaining Computer Vision systems in production environments.
• You’re able to attend the occasional in person meeting in Cape Town.

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DUTIES:

• Work closely with a Designer and Founders to build an MVP and make key technical decisions along the way.
• Deploy the MVP to production.

REQUIREMENTS:

• You have 3+ years of relevant experience.
• You are technology agnostic, you see a technology as a means to an end, not the end itself.
• You challenge assumptions and try build the simplest solution possible that solves the problem at hand.
• You’re self-starter with excellent communication skills.
• You’re experienced in Full Stack TypeScript/React/Node.js.
• You have enough AWS / DevOps skills to be dangerous.
• You have experience working remotely.
• Are able to attend the occasional in-person meeting in Cape Town.

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Job Description:

The Support Engineer role is crucial for delivering direct technical support and managing the detailed aspects of project planning through accurate BOMs. This role is essential in maintaining high levels of customer satisfaction and operational excellence, embodying our client’s commitment to quality and innovation in the MSP sector. Through diligent work, ongoing professional development, and effective collaboration, Support Engineers significantly contribute to the company’s success and customer loyalty.
 
DUTIES:

Technical Support and Troubleshooting:

• Provide first-line support to customers, addressing and resolving technical issues with efficiency and accuracy. This includes handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations, and server and MS365 management.
• System Monitoring and Maintenance:
• Utilize AI-powered management tools to proactively monitor customer systems, identifying potential issues before they impact business operations. Perform routine maintenance and updates to ensure optimal system performance and security.
• Customer Communication:
• Serve as a primary contact point for technical inquiries, ensuring clear, empathetic, and timely communication with customers. Explain complex technical issues in an understandable manner, maintaining customer trust and satisfaction.
• Collaboration with Team Leads and Account Managers:
• Work closely with the Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities with overall customer account strategies. Participate in collaborative projects and initiatives that enhance customer success and business goals.
• Documentation and Reporting:
• Maintain accurate records of customer interactions, technical issues, and resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference.
• Continuous Learning and Development:
• Engage in ongoing professional development to stay current with the latest technologies and best practices in IT support and management.
• Share knowledge and insights with team members to foster a culture of continuous improvement and expertise.

REQUIREMENTS:

• Proven experience in IT support or a similar technical role, with a strong foundation in network infrastructure, device management, and cloud services.
• Familiarity with project management and CRM tools, with the ability to utilize technology for efficient service delivery and real-time reporting.
• A team player with a collaborative attitude, capable of working well with others to achieve common goals.
• A commitment to continuous learning, with a willingness to pursue additional certifications and training in relevant areas.

ATTRIBUTES:

• Analytical and Detail-Oriented
• Empathetic Communicator
• manage expectations effectively and foster positive relationships
• Adaptive Learner
• Collaborative Team Player
• Resilient Problem-Solver
• Customer-Centric 
• Ethical and Accountable 

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DUTIES:

Process 

• Track the workplace pipeline and progress against expectations.
• Ensure all datasets received are of the highest quality.
• Deliver datasets as early as possible and in accordance with the implemented delivery methods.
• Accurately and timeously import and refresh datasets.
• Conduct quality control checks to ensure that all data and reconciliations are valid and updated.
• Store data in the relevant data repositories.
• Create and maintain all supplier documentation.
• Understand and prepare supplier data for further analysis.

People 

• Liaise between various stakeholders supported/impacted by the process to resolve issues.
• Effectively communicate between all team members and suppliers.
• Keep all parties informed of progress and matters arising.

Compliance and Governance 

• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Follow data sharing best practice methodologies.

Development 

• Continuously improve work efficiency and accuracy and maintain effective communication with team members and suppliers.

REQUIREMENTS:

Qualifications 

• Relevant Certification or Diploma (Computer Science; Information Technology; Mathematics; Statistics).

Experience/Skills 

• 2+ Years in a similar Data Processing role.
• Proficient knowledge and application of Microsoft Excel and its advanced features and functions.
• Proficient in utilising standard practices for business communication and ability to create clear, effective, professional business documents.
• Proficient in managing data quality, data security, and data ethics for critical data.

Advantageous

• Degree (Computer Science; Information Technology; Mathematics; Statistics).
• Proficient use of relevant scripting technologies.

ATTRIBUTES:

• Communication.
• Emotional Maturity.
• Ethics and Governance.
• Information Processing.
• Representing the organisation.
• Resilience.
• Self-development.

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DUTIES:

Analytical Reporting 

• Analyse and interpret the data and consumer behaviours to deliver meaningful market intelligence which helps clients make informed decisions about their business, brand, products and market strategies. Identify and interpret trends or patterns in complex datasets and make recommendations.
• Tell stories with data by being able to reduce complexity into simple explanations for non-technical audiences.
• Conduct quality checks of datasets and reports.
• Troubleshooting skills with the ability to investigate and resolve data related issues on either an individual basis or in conjunction with the technical team.
• Flexible and agile with the ability to work on multiple concurrent projects.
• Pro-active and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis.
• Initiative taking – willingness to take the initiative in identifying and pursuing new tasks, projects, or learning opportunities.
• Provide ad hoc data analysis and reporting support as needed.
• You have good intuition and think about users not just numbers, understanding some of the key drivers of churn, engagement and execute.
• Support the Data Analytics team in the design and implementation of data analysis process and procedures.

Stakeholder engagement and communication 

• Ensure that decks or reports presented meets customer needs and objectives.
• Work closely with the Account Managers by resolving complaints and preventing additional issues by improving processes.
• Communicate ideas and make recommendations for process improvement across the organization.

Team and Task Management 

• Collaborate with internal departments to facilitate client need fulfilment.
• Maintain task tracking and updates on Jira.
• Provide assistance to team members to meet deadlines or quality checks.

REQUIREMENTS:

Qualifications 

• A tertiary qualification, BCom or equivalent with two years industry related working experience in FMCG, Customer Insights, Market Research or Retail related industry.  

Experience/Skills 

• 2+ Year demonstrated data reporting and visualization using Excel and PowerPoint.
• Microsoft Office 365 Suite (Advanced Excel ability).
• Project Management.
• Report presentation and training facilitation.
• Strong data analysis, visualization, and reporting.