Current Vacancies at G4S

JOB INTRODUCTION:
TSO (Tactical Support Officer)

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Tactical Support Officer based at our operations in Polokwane.

Reporting to the Branch Security Officer, this role is responsible to secure the company premises and assets and to ensure that procedures are adhered to according to the company policy 

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:

Maintain Security at the Premises

• Ensure that existing security procedures are maintained at all times
• Ensure highest level of access control at property and building perimeters and internal security areas
• Ensure that loading procedures are strictly adhered to at all times
• Test panic buttons, alarms and fence perimeter to ensure that they are all in good order
• Conduct regular after hour security checks of the premises and gate guards and make an OB record
• Assume key holder responsibilities on a rotary basis a directed by the Branch Security Officer
• TSO must re-seal all defected/damaged consignments in CMC with relevant party under camera, the money must be count and the amount must be recorded.

Manage Vehicles ,Equipment and Standard Operating Procedures

• Ensure that equipment used by operational staff is correctly utilized and in sound working condition
• Issue and control of firearms, ammunition and seals to Crew
• Maintain an accurate Firearms and Ammunition and Kit register
• Ensure that all firearms have current licenses and firearm permits through checking competency of the crew and the serial numbers of the firearms needs to correspond to the firearms register
• Control the issue of identity documents, firearm permits and scanners and maintain a register thereof
• Monitor that all staff members adhere to procedures relating to SOP’s for banking halls, pay out services and standby guard services
• Check armored vehicles are checked before leaving the Base and such checks are recorded on the check sheet
• Provide armed escort services to armored vehicles as determined from time to time by the BSO
• Conduct departmental or criminal investigations as directed from time to time by the BSO.

Management of Staff

• Ensure that the image of the Branch and Company is maintained at the highest level possible and that the moral and security awareness of staff is maintained
• Ensure that vehicle crew adhere strictly to all security measures and maintain a high level of systems and procedures while operating within a Mobile operation, Walking operations and bank and client contact.
• Ensure that crew and driver is in full uniform and that they are fit to perform duties

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher program
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Minimum Qualifications and Experience

• Grade 12
• Grade C PSIRA & CIT
• Firearm competency
• Valid Drivers License and PDP

Knowledge

• Knowledge of G4S standard operating procedures
• South African security legislation
• G4S Operational Policy and procedures
• G4S HR Policy and procedures
• Health and Safety legislation

  Skills

• Computer literate - ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Leading people
• Customer Service and liaison
• Strong risk management and investigations

Attributes

• Work under pressure
• Dealing with changing circumstances
• Attention to detail

Delivering great customer service
 

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JOB INTRODUCTION:
Chief Boxroom Controller

G4S Cash Solutions has a vacancy for Chief Boxroom Controller based in Crown Mines.

Reporting to the Branch Manager, the Chief Boxroom Controllers are responsible for ensuring the accurate and timerous administration/completion of the Boxroom process in line with company policies and procedures.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:
Main Purpose of Position

To manage and lead direct reports within the cash Boxroom / Vault services. Responsible for the management, security and operations of the Boxroom / Vault and traceability of all items/cash entering and leaving the vault. To work within the specified policies, processes and procedures.

Main responsibilities

• Management of overall Vault operations
• Ensure that the vault is managed in line with G4S policies and procedures
• Ensure that the vault audit is carried out daily, identify and investigate any discrepancies
• Manage the traceability of all items at all times assuring strict accountability
• Manage the shift handover process
• Manage the storing of items in the vault
• Monitor all movement within the vault ensuring the tightest security and integrity is maintained at all times
• Maintain customer vault balances in an accurate manner and in line with procedures and processes
• Responsible for opening and closing the vault in accordance with procedures
• Maintain proper vault paperwork and inventory records
• Prepare daily reports/balancing and retain records as per procedure
• Adhere to floor limits
• Adhere to SLA’s

Loading Bay

• Ensure proper planning and time management of the loading bay
• Manage and implement procedure for control exit and entry of vehicles to loading bay(s)

Access Control

• Ensure access to and from the vault is controlled and managed in line with the paper mandate
• Ensure restricted access at all times in line with procedures

Management and supervision of vault staff

• Responsible for providing daily leadership, coaching and feedback to direct reports including: Vault Controllers and Vault Officers
• Direct and supervise vault staff regarding their workflow
• Evaluate the department needs and schedule employees accordingly to achieve best efficiency and business results
• Manage and maintain constructive employee relations between management and workforce
• Manage the overtime cost within budget

Training and development

• Manage on-going evaluation of performance
• Offer guidance, training and development to teams on continual systems improvements
• Train and develop reports to enhance career progression and succession planning

Risk and Compliance

• Manage and monitor loss prevention and loss reduction controls
• Ensure and monitor adherence to procedures and policies with regards to  risk

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Minimum Requirement

• Matric – grade 12 certificate
• 3 – 5 years’ experience in leading and supervising
• Experience to work in a fast paced, repetitive and secure environment
• 2 - 5 years’ vault experience in a cash operations environment is preferred
• Required to regularly lift and or move up to 20 kg’s with assistance
• Must be able to push, pull and maneuver containers and / or wheel cash/coin trolleys weighing up to 40 kg’s or more
• Ability to deal compliantly with complex operational issues in a ‘hands-on’ way
• Flexibility in terms of working hours will be required 24/7, including weekends and public holidays
• Relevant tertiary education will be advantageous
• 1 – 2 year’s CIT operations is preferable
• Ability to bend, stoop and stand for long periods of time

Competencies:
Knowledge

• Basic math and reconciliation experience
• Basic accounting practices
• Vault Operations policy and procedures
• HR policies and procedures
• Health and safety legislation

Skills

• Handling large amounts of cash and coins
• MS Office – Computer literate
• Basic MS Excel – working with spreadsheets
• Written and verbal skills
• Strong leadership ability

Attributes

• Communication skills
• Able to work as part of a team player
• Security conscious
• Delivering performance
• Leading and supervising people
• Customer Thinking
• Working under pressure

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JOB INTRODUCTION:
Branch Officer

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for Branch Officer in Emalahleni / Witbank.

The Branch Officer would be assisting the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:
Main Purpose of Position:

To assist the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff

Key responsibilities:

Responsible and accountable for effective Branch Security

• Conduct a comprehensive risk assessment of the customers  area
• Conduct regular branch evaluations minimum requirement once a month
• Conduct regular checks of all security equipment (record in relevant register – daily, weekly and monthly)
• Daily testing of all alarm systems.  Conduct full checks once a week on alarm system to ensure that they are in good working condition in conjunction with National Control Centre and alarm monitoring company.
• Complete necessary fault report once received full report from National Control Centre
• Control key holder responsibilities at all times with Tactical Support Officer
• Control effective and efficient Access Control procedures and Property Protection
• Manage the safety procedures of  the payouts.
• Conduct site surveys on the premises of new customers, large payroll customers and customers with large cash movements to ascertain the safety of delivery and pick up points and make an assessment of the premises.
• Obtain information of necessary documentation from customers in the result of an incident or cash loss.
• Report after an investigation into all cash losses and where and where cash losses are less than R1000 , submit all relevant details (CCTV Footage and relevant paper work) to the Group Security Department within 24hrs.
• Assist in any investigation within a branch that  may deem to be necessary from time to time ie departmental or criminal in nature
• Control the scene and take immediate action for robberies.  Do not communicate any information to media.
• Investigate all E-Viper overrides done by TSOs

Reports and Registers

• Conduct branch evaluation security reports on a monthly basis for Branch Management information
• Compile in conjunction with Branch Manager a priority list for all approved security recommendations
• Manage firearms register to ensure that the firearm register is up to date for recording all movements on firearms
• Control  stock on a register for ammunition register
• Control equipment Register
• Control ID card register
• Control Visitors card register
• Manage the recording of cash recovered from theft or robbery
• Manage the reports from vehicle technology in respect of vehicle security checks
• Manage the planning and forecasting of  3 month road checks
• Manage all stained note administration
• Manage all client and branch spare keys

Implement and evaluate security operating procedure

• Monitor alarm reaction instructions and ensure that they are current.   Communicate to Tactical Support Officers to ensure that they are in place and understood
• Ensure that contact number and address for standby officer is placed in the control room
• Implement and initiate alarm reaction procedures
• Manage the Procedure of incident reporting in the  Motor Vehicle accidents procedure

Control and maintenance of equipment

• Ensure the fire-fighting equipment is in place at the branch and that this equipment is maintained and serviced to acceptable standards  ( at least once a year)
• Control daily checks of Bulk vehicles used for banking and ensure that the daily limits of the vehicle are not exceeded.
• Ensure that all security equipment is serviceable at all times.

Management and Supervision of staff

• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to security equipment and procedures)
• Supervise TSO’s and ensure that all job functions are correctly carried out, report back on findings
• Supervise the overall security of road operations and adherence to all standing orders in respect of operational systems, box drills and defensive procedures (Vehicle loading, Vehicle movement, Operational drills, Banking hall and 3rd men operations, Radio procedures, Emergency procedures)
• Plan effective utilization of armed escorts in conjunction with Branch Manager(When required)
• Assume necessary responsibilities as branch manager in the absence of branch management in line with previous capabilities.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Minimum Requirements

• Grade 12
• Drivers License
• PDP License
• PSIRA Grade B and CIT
• Firearm Competency for business purposes
• Clear ITC 
• No crim record
• Not be registered as a director/partner of any other company

Knowledge:

• Knowledge of G4S standard operating procedures
• South African security legislation
• G4S Operational Security  Policy and procedures
• G4S HR Policy and procedures

Skills:

• Computer literate - ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Strong risk management and investigations skills
• Report writing skills

Attributes:

• Awareness of the market
• Delivering strategy
• Driving change
• Leading People
• Delivering Performance
• Working with Complexity
• Managing Professionally
• Customer thinking
• Collaborating and Co-operating

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JOB INTRODUCTION:

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions that has a vacancy for a Reconciliations Administrator based at our operations in Centurion, Gauteng and reporting to the Head of ATM's South Africa 
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Reconciliations Administrator plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

ROLE RESPONSIBILITY:

Main Purpose of Position:
The accurate and timeous administration/completion of the reconciliation process in line with company policies and procedures.

Quality control, review and support on branch reconciliations

• Review overall quality of branch level submissions.
• Administration of banking systems – new users, user changes etc.
• Monitor, compile and check daily recons.  
• Check that the correct balances have been used in all reconciliations.
• Performing designated cash reconciliations on a daily basis.
• Choose random items to request and validate the entries on the recon. 
• Ensure that branch employees adhere to policies and procedures and report on non-adherence.
• Assist and guide branches.

Accurate, timely and completion of designated reconciliations

• Counter-check that the correct balances have been used in all recon related submissions at national level.
• Choose random items to request and validate the entries on the recon. 
• Review and check validity on month end recons, report non adherence / issues
• Review age analysis and follow up on anomalies.

Resolution of queries and provision of support on outstanding reconciliation matters

• Assisting branches with cash processing recons and resolving queries.
• Assist with daily operational / finance admin issues / queries pertaining to cash processing and related activities.
• Visits to branches as required.
• Provide training for new staff / up-skill existing staff to assist in query resolution.

Compilation of reconciliation reports as per current reporting requirements

• Compilation of National, regional, branch level reports in line with non-compliance with procedure.
• Assist with investigations in irregularities.
• Any other Group/Africa or adhoc reports as requested.
• Assist with year-end audit in provision of supporting documentation and information.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks.
• Report all safety incidents to the relevant people.
• Discuss all safety incidents on all levels.
• Follow-up on any activities assigned through safety meetings/committee/representative/management.
• Attend safety education and refresher programmes.
• Comply with safety policies and procedures at the workplace.
• Distribute safety information as and when required.
• Wear protective clothing all the time.

THE IDEAL CANDIDATE:

Qualification & Experience

• Minimum 3 year qualification (relevant qualification in Finance recommended) 
• 3-5 Years relevant working experience in reconciliations.
• Previous Cash Management Centre experience advantageous.
• Solid understanding of ERP/Accounting packages – SAP advantageous.
• Computer Literacy in MS Office Packages and GoogleOS is essential, with specific reference to advanced Excel and Google Sheets intermediate

Skills and Attributes and Knowledge

• Knowledge of administrative procedures 
• Knowledge of reconciliation procedures
• Knowledge of Cash Management Centre processes
• Knowledge of company policies and procedures
• Communication (written and verbal)
• Supporting and working with others
• Delivering objectives
• Sharing and cooperating
• Dealing with changing circumstances
• Understanding the organisational environment
• Attention to detail
• Work under pressure

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JOB INTRODUCTION:

Administration Clerk

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions request all interested parties to register their details for an Administration Clerk based at our operations in Pretoria.

Reporting to the Branch Administrator, this role is responsible to maintain administrative support to the branch.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgment in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:

• Office Function
• Day to day admin function at branch
• Stationery and grocery ordering, issue & stock taking
• Follow up and resolve order and delivery problems

HR Function

• Maintaining office leave planner (and leave form file)
• Easy Roster time capturing
• Easy Roster Administration and consolidation of all departments times
• Check Earnings Analysis for salary correctness.
• Maintaining an accurate filing system, ensuring all Personnel records are in place, including personal data, tax information, attendance records, and other benefit information.
• Maintain HR related correspondence,
• Provide information during auditing,  and
• Collate upload accident reports COID sites and submit forms.
• Keep track of changes in employee status. This includes employee transfers, wage and benefit changes, address changes, license or certifications and reason for termination.
• Compliance with WCA requirements wrt:
• Completion of forms and submission
• Company reporting requirements
• Follow-up on progress of claims on-line (COID)
• Compliance with NBCRFI requirements wrt:
• Submit leave forms and sick leave to NBCRFI
• Administration of Leave/Sick leave and Wellness Fund.
• Check the VIP clocking times on a weekly basis to ensure correctness, and place the times in a visible area for the Operational staff to check and verify. 
• Check the Earnings Analysis on a monthly basis to check the correctness thereof before the employees are paid (Check Unpaid Absences, Overtime and deductions)

 Fleet Management
Maintain accurate records for all vehicles with regards to:

• Accidents
• Distribution and monitoring of Fuel Cards
• Driver’s license records
• Maintenance records of vehicles
• E-tags
• Ensure all records are filed in a suitable and orderly manner
• Liaison with Transport providers with regards to all leased vehicles
• Ensuring all vehicles licenses are up to date.

Creditors Function

• Ensuring accuracy of invoices and deliveries
• Capturing of all invoices on SAP
• Liaison with Head Office with regards to payments of creditors 

General Function

• Maintaining an effective and up-to date filing system for hr, fleet and accounts
• Admin related Ad-hoc requests. Any other function that may be asked of you from time to time that may not be within your scope of work. 

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programms
• Comply with safety policies and procedures at workplace 
• Distribute safety information as and when required
• Wear protective clothing all the time 

THE IDEAL CANDIDATE:

Minimum Qualifications and Experience

• Matric
• HR/Office Administration qualification
• Minimum 2 years HR/Office Administration experience
• Computer literacy e.g. MS office, time management system - Easy-Roster, SAP or related

Knowledge, skills and attribute

• G4S Policies and Procedures
• General  administration
• Human Resources 
• Communication
• Computer Literacy
• Time Management
• Accuracy and attention to detail
• Deliver great customer service
• good judgment, attention to detail and confidentiality
• Supporting and Working with Others
• Acting Professionally
• Work under Pressure
• Meeting deadlines

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JOB INTRODUCTION:
Branch Manager George Western Cape 

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Branch Manager based at our operations in George, Western Cape. 

The role of the Branch Manager is to effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost-effectively and that the company’s security procedures are applied throughout the branch.  To continually review and improve branch profitability and security. 

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organization, and understanding the role which Branch Manager plays within a successful business unit. The incumbent will be expected to be results-driven and to live the values of the organization.

ROLE RESPONSIBILITY:

Effective management of the branch financial performance

• Manage the relationship between actual results, budgets and forecasts
• Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets are well maintained, accounted for, and utilized correctly to optimize the life of the asset.
• Maintain and adhere to company procedures and policies and adhere to and enforce internal and external reconciliation procedures and policies.
• Oversight and management of customer invoicing
• Initiate cost savings and controls
• Gross Margin Management

Effective management and deployment of Employees within the branch

Effective Labour and Organisation

• Ensure that there is adequate staff for both admin and operations and that all new vacancies are approved and appointments are vetted and approved before making an offer of employment, as well as fully compliant with current legislation
• Set and agree on objectives and performance standards with staff, including the understanding of policy and procedures
• Monitor performance and provide feedback 

Training/Development

• Succession Planning and Employment Equity
• Determine training needs (in line with training and hr policy) for staff.
• Ensure that all employees are trained on the minimum standard operating procedures and to the statutory training requirements

Leadership

• Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

 
Effective management of operations
Client retention and customer service levels

• Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
• Maintain all customer SLAs and address deficiencies
• Undertake regular and consistent customer visit and assess service of personnel
• Monitor customer service levels

Ops Process management – adherence to operation standards:

• QA audit results and operational matrix
• Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance, and transport) are maintained
• Effective management of branch fleet to ensure optimal operational running
• Maintenance and control of branch assets through the use of registers, stock control, regular audits and spot checks

Shared Best Practice

• Investigate, share and implement BP from other branches

Effective Security and Risk Management for the branch

Adhere to group and company standards on risk and security mitigation and control in the following areas:

• Maximum vehicle loads and values
• Armed employees
• Branch security
• CPCs
• Radios
• Health and Safety and fire drills
• Systems
• Attacks/emergencies

 
Effective management of business development function
New business development

• Identifying new business opportunities in the branch’s sphere of operations,
• Monitor and assess the market environment in terms of competitors and current customers.
• Ensure that all new quotes are done at profitable margins

Customer needs analysis

• Upsell of products and new services in line with customers' needs and risks.

Company image and brand

• Ensure all vehicles are correctly branded and maintained to improve company image and market share.
• Oversight and management of employee discipline around uniform, behavior in public, driving standards etc, to maintain positive public image and marketing
• Adhere to all company brand guidelines for signage, stock, customer products and communication.

THE IDEAL CANDIDATE:
Minimum requirements:

• Relevant qualification in general management or similar
• Previous specialized industry (with specific reference to CIT and Cash Management) experience would be advantageous
• Minimum of 3 to 5 years general management experience essential
• Strong management skills
• Business acumen - a sound understanding of financial information (Profit and Loss Statement)
• Proven experience in Customer Relationship Management

 
Skills and Attributes

• Awareness of the market environment
• Delivering strategy
• Driving change
• Leading people
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and co-operating

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JOB INTRODUCTION:
 Cash Centre Supervisor

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Cash Centre Supervisor based at our operations in Vanderbijlpark.

Reporting to the Cash Centre Manager, this role is responsible to manage the work flow of Cash Processing Tellers

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:

• Supervise the effective work flow process for Tellers in the Cash Processing Centre
• Runners receive cash consignments in a stop loss bag and record and scan onto E-viper
• Ensure that there is equal division of the cash consignments per teller and customer requirements
• Ensure that the tellers are processing according to Cash processing policy and procedures
• Obtain the Teller Summary report from compass per customer, to confirm that the tellers are processing according to correct customer banking details.  The correct references must be attached to the deposit slip
• Authorize any variances accordingly and record in the Occurrence Book.
• Complete incident report for submission to Client Liaison Officer re any variances
• Issue customer reports on a daily basis
• Ensure that Capitec   cash processing is managed against the Pistol-ion reports and balanced accordingly
• Submit all Capitec summary reports to ATM Supervisor for payments
• Supervise the Tellers
• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to cash processing and procedures)

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Knowledge Skills Attributes

• knowledge of G4S policies and procedures
• Knowledge of process and procedures within  the Cash Centre
• Knowledge of G4S business ethics policy/preventing bribery and corruption
• Knowledge of basic Accounting
• Verbal and written communication skills
• Assist customers with queries 
• Record vital information of cash consignments
• Delivering objectives
• Supporting and working with others
• Acting professionally
• Delivering great customer service

Health and safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

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JOB INTRODUCTION:

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Regional Training Officer based at our operations in KwaZulu Natal. 

The position reports to the Head of Business Transformation/ Operations Training. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which a Regional Training Officer  plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
The position requires at least 3-5 years’ experience within a similar environment. Relevant industry related experience would be advantageous.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

ROLE RESPONSIBILITY:

Main Purpose of Position
To implement all training and development technical and behavioral training solutions for operations in accordance with legislative and regulatory requirements to meet business and customer needs. 

Execution of training and assessments

• Facilitate and provide support of identified learning
• interventions
• Learner achievements recorded and input provided to
• training system and report
• Liaise with management regarding learners performance
• Customer requirements met during training intervention
• Plan and schedule learning interventions both technical
• and behavioral to meet regional needs

Training Provider Accreditation Maintained

• Compliance to SASSETA requirements
• Training provider accreditation status maintained
• Learner achievement reports maintained
• Assessment and moderation reports submitted
• Skills programmes certified
• Submit annual audits as per SETA/PSIRA requirements
• Implement actions to ensure accreditation of the Training
• Centres are maintained
• Maintain proper Record keeping/Admin
• Ensure that expense mandates follow audit procedures
• Ensure an effective Training Administrative Service
• Assess competency against learning outcomes of
• operational employees and provide proof of

THE IDEAL CANDIDATE:

Knowledge, Skills and Attributes 

• Must be registered with the PSiRA in private capacity
• Must be registered with the PSiRA as Grade C Instructor - grade B or A will be an advantage
• Must be registered with the PSiRA as CIT Instructor
• Must hold a valid 5 year SAPS competency for the following firearms: handgun, self loading rifle and shotgun
• Must hold a business firearms training qualification for the following firearms; Handgun and Self Loading Rifle - shotgun will be an advantage   
• Must be registered with the Professional Firearms Trainers Council (PFTC) as an Intermediate firearms Instructor for handgun and self loading rifle - shotgun will be an advantage. And tactical firearms instructor will be an advantage      
• Must be registered as a Facilitator with any of the SETA's
• Must be registered as an Assessor
• Moderator registration will be an advantage  
• Accreditation as an National Key Point (NKP) Instructor will be an advantage   
• Knowledge of curriculum and learning programme design
• Knowledge of the PSIRA and SETA training regulations and requirements
• Knowledge of Skills Development, EE , LRA and SAQA legislation 
• Knowledge of training facilitation, evaluation and moderation
• Knowledge FCA 60 of 200

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JOB INTRODUCTION:

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Business Development Manager: MSS based at our operations in Cape Town, South Africa.

MSS - Man-guarding Security Solutions

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Business Development Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

ROLE RESPONSIBILITY:

• Effective management of sales and marketing in the region in compliance with G4S business strategy
• Development of sales strategy specific to the region, through analysis of the region’s business profile, products and services available / required, existing customer base, resources and competitors.
• Identification of potential new business opportunities through consultation and cooperation with operational management, planned prospecting, leads, cold calling, tender notices.
• Arrange and conduct meetings with new and existing business prospects, in conjunction with operational management where appropriate, to market G4S integrated security solutions.
• Conduct / arrange site surveys to identify risks and develop appropriate solution to meet customer needs.
• Prepare and submit sales proposals / tenders to prospective customers. Where necessary, prepare and conduct sales presentation.
• Obtain approval from the Regional Financial Manager that the proposal complies with the PAP Model
• In consultation with the ROD and Financial Manager, ensure that annual contract escalations of existing customers are finalised.

 
Effective performance of Sales and Marketing administrative functions

• Finalise contract documentation (Service Agreement, Letter of Intent) as per standard terms and conditions, with any variation approved by National Office.
• Preparation and submission of Contract Schedule to appropriate departments for processing.
• Ensure that a customer file is maintained, containing a signed copy of the contract, contract schedule, as well as any other relevant documentation.
• Ensure that Head Office is provided with copies of all signed contracts.
• Ensure that the contract status report is updated on a monthly basis.
• Ensure that the ERP system is constantly updated with all required information on new and existing customers.
• Where required by the Regional Operations Director, coordinate Public Relations activities, Company sponsored events, and the control and distribution of corporate gifts.

Effective reporting on regional Sales and Marketing activities

• Preparation and submission of monthly report to ROD and National Sales and Marketing Director.
• Provide Financial Manager with accurate information on new and lost business as required.
• Advise regional operational management of sales activities, competitors and customer needs.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:

Qualification

• Grade 12
• Relevant tertiary qualification (preferred Sales & Marketing)
• Sales Force (CRM) Advantageous
• Own reliable vehicle and valid drivers license

 
Experience

• Relevant experience within the corporate sales environment ideally within the Integrated Security Systems
• Minimum 5 years’ experience in a professional sales environment with a proven track record of closing deals and achieving targets.
• Experienced in dealing with senior executives and C-Suite
• Marketing of products related to man-guarding solutions
   

Skills and Attributes

• Delivering strategy
• Collaborating and Cooperating
• Relationship Building
• Awareness of Market Environment
• Negotiation
• Communication (Written and Verbal)
• Persuasiveness/Sales Ability
• Customer Thinking
• Computer literacy (Microsoft Office/Chrome OS)

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JOB INTRODUCTION:

G4S Cash Solutions has a vacancies for a Regional ATM Manager based in Centurion, reporting to Head of ATM Solutions. The ATM Manager is responsible for the efficient and timorous management of the ATM Operations in line with company policies and procedures.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:
The purpose of the role is to manage, implement and track ATM infrastructure and operations within assigned region, with relation to information- and operations technology strategy for the organization. Manage internal and external relationships with suppliers, industry organisations and regulatory bodies.

Key Performance Areas:

• Assist in development of and manage implementation of ATM Infrastructure strategy, policy and delivery for the South African region  
• Provide input and support the ATM Infrastructure strategy for the country ensuring that the strategy is aligned to the Organization’s strategic intent
• Understand and implement the ATM Infrastructure Policy and ensure that policy is aligned to Country, Regional and Group IT – and Cash Processing strategy
• Identify and report key business challenges and identify and deploy ATM infrastructure interventions where appropriate
• Manage the ATM Infrastructure Compliance of the Region

Manage the development and maintenance of ATM operational  infrastructure within the region         

• Manage the implementation of physical infrastructure to support operations
• Monitor running status to feedback and report into Development
• Manage intervention and assistance with national infrastructure needs
• Collaborate with the activities of national Cash Centers, CIT and ATM infrastructure teams to ensure the achievement of strategic goals and targets
• Implement processes to identify solutions for non-performing  devices
• Assist in formulating better control measures to manage cash holdings in the Cash Centre space
• Effective management of ATM operations in the region              

Customer Focus:

• Undertake regular and consistent customer visit and assess performance
• Monitor customer service levels
• Liaise with and participate in client engagements ensuring proper briefing and upholding company policies and strategies
• Maintain and develop relationships with internal and  external stakeholders  and other technology role players

Quality of Service:

• Assist in streamlining of business processes to minimize waste and duplication and enhanced efficiencies

Shared Best Practice:

• Specific examples of implementation of BP from other regions

Strategic Goal setting:

• Identify short – and long term priorities within region
• Engage with end product users and training stakeholders to drive implementation       
• Provide support, coaching (train) and mentoring continuously to ensure that implementation objectives are met
• Provide input towards the strategic allocation of resources to ensure operational demands are met
• Contribute towards proper succession planning through skills transfer, in order to meet ongoing and anticipated business requirements

THE IDEAL CANDIDATE:

• Minimum qualification & experience
• Relevant tertiary qualification
• 5 - 7 Years’ relevant experience (at least 3 years in operational implementation and/or ATM environment).
• Experience in Banking and Cash Processing industry and knowledge of related technology
• Experience with ATM technology and applications
• Excellent Interpersonal skills
• Ability to train and support new process implementation
• Effective leadership skills.

Knowledge, Skills and Attributes

• Knowledge of all the relevant related legislative Acts, including, but not limited to BCEA, EEA, LRA, SDA, and Banks Act.
• Knowledge of ATM design, technology, operations and implementation processes
• Knowledge of change management and processes
• Knowledge of operational risks involved in the Cash Processing and CIT industries
• Technology savvy
• ATM operations
• Ability to implement and support  a change process
• Conflict resolution
• Communication skills (verbal and written)
• Persuasiveness
• Working with complexity
• Awareness of the market environment
• Managing professionally
• Driving change
• Goal setting

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JOB INTRODUCTION:

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a MSS Director based at our Head Office in Centurion, Gauteng.

MSS - Manned Security Services

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the MSS Director plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

ROLE RESPONSIBILITY:
Strategy Development

• Design and implement operational strategies, plans, and procedures to achieve comprehensive performance and growth
• Establish policies that promote company culture and vision
• Management Information to drive the operational objectives
• System & process improvement
• Effective management of the divisions  financial performance
• Manage relationship between actual results, budgets and forecasts, 
• Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets are well maintained, accounted for, and utilized correctly to optimize life of the asset.
• Implement and manage cost savings and controls 
• Gross Margin Improvement
• Continuously ensure operational excellence that will directly impact on financial performance of the business

​
Innovation

• G4S Risk 360 Ongoing Improvement and Implementation to all G4S Customers in order to align G4S towards changing customer requirements and provide a Proactive Risk Management Solution
• Measure effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes

Effective Contract and Customer Relationship Management

• Key Account Management to ensure retention of Top 20 customers
• Improve on Customer retention ratios year on year
• Identify customers at risk and implementing corrective actions to remedy and ensuring that the root cause concerns are corrected for the business
• Driving Operational Intelligence
• Consistent delivery of contractual commitments

 
Compliance and Risk Management

• Health and Safety Improvement and driving a Health and Safety Culture within the Operations and Frontline Teams
• Compliance to legislation and contract requirements, including but not limited to, Firearms, National Keypoints Act, SACAA, PSIRA compliance

 
Effective management and development of People

• Set comprehensive goals for performance and growth of direct reports
• Lead employees to encourage maximum performance and dedication
• Leadership of the G4S National Control Centre for the MSS business
• People Management, including Risk and Consulting including Integra and Investigations

 
Health and Safety and Contingency

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Comply with safety policies and procedures at workplace

THE IDEAL CANDIDATE:

Qualification and Experience

• Relevant business qualification with a preference post graduate qualification
• 10  years experience in a business and / or operational senior management position
• Experience within a corporate entity or multinational and the relevant reporting in this environment would be advantageous
• Experience within the security, services or logistics environment would be preferred

Skills and Attributes

• Strong commitment, leadership and management skills
• Excellent communication (written and verbal), interpersonal, marketing and negotiation skills
• Ability to maintain strong ethical and professional values
• The ability to operate in diverse cultural environments
• Flexibility and adaptability to rapid environmental changes
• Autonomous and results orientated, with a clear determination to succeed
• Delivering strategy & objective
• Hands-on individual
• People Management
• Computer literate
• Strong financial acumen
• Customer Thinking
• Strategic Management

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JOB INTRODUCTION:

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a ATM Custodian based at our operations in Port Elizabeth.
Reporting to the Planner, this role is responsible for ensuring that ATM's are replenished on time so that customers' machines can operate.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which operations plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

ROLE RESPONSIBILITY:
ATM up time

• Ensure that the ATM terminals are correctly stocked with cash and stationary (as per order instruction)
• Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly.
• Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously.
• Ensure that all ATM terminals cubicles are kept clean and maintained in good condition.

ATM cash / replenishment

• Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed)
• Balance cash at the required intervals (add or top-up).
• Ensure correct process has been followed and correct details entered on the ATM (system)
• Obtain slip for every replenishment
• Report no service or change in service
• Report and action differences in ATM cash promptly (daily or as and when required / instructed).
• Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time)

Deposits / Purge Bin

• Clear cash deposits accurately promptly if applicable
• Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.
• Ensure Delivery to Bank or G4S Cash Centre

Reports / Reconciliation

• Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.
• Ensure ATM slips are controlled and delivered to the cash centre
• Reconcile ATM cash daily (same day) as per laid down procedure
• Not allow to leave premises if not in balance  

THE IDEAL CANDIDATE:

Minimum requirements:

• Grade 12
• PSIRA Grade C
• CIT certificate
• Fire Arm Competency
• 2 Years Experience

Skills, Knowledge and Attributes:

• G4S Standard Operating Procedures
• Firearm Competency
• Delivering performance
• Customer Thinking