Current Vacancies at IDEMIA

Key Focus

Ensure compliance with standards related to health, safety, environment and quality including the monitoring of all relevant processes and procedures, the training of staff and the development of the system according to relevant requirements.

Qualification Information

• National Diploma/Degree in Occupational Health and Safety / Environmental / Risk / Quality Management or equivalent qualification
• SAMTRACK qualification would be advantageous

Additional Requirements

• Minimum 5 years’ experience in the maintenance and management of a SHEQ system, preferably ISO9001, and a safety management system, preferably OSHAS18001/ISO 45001 and Environmental Management system, preferably ISO 14001.

KEY RESPONSIBILITIES

• Perform Safety, Health, Environmental and Quality (SHEQ) tasks
• Prepare and facilitate internal and external audits
• Conduct SHEQ risk assessments
• Monitor progress of rollout of OHSAS18001/ISO 45001, ISO 14001 and ISO9001:2015
• Support the projects team with project-specific advice concerning safety files and subcontractor management
• Manage non-conformances, corrective actions and customer complaints, and work with management team to improve
• Report to management regarding non-conformances, audits, quality objectives and other relevant IMS issues
• Develop and facilitate SHEQ trainings
• Chair HSE meetings and follow up on outstanding issues
• Prepare safety files for onsite installations
• Establish and maintain health and safety communication structures and systems, distribution of health and safety specific documents to contractors and sub-contractors.
• Complete incident investigations and record
• Share relevant information timeously with all the relevant interested parties
• Handle injuries on duty, incidents on-site (permanents, contractors and contract labour)

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Key Focus :

• The role of a Pre-Prod Engineer is to complete and finalise the Customer Product setup and perform Services implementation in the Service Center.
• Supervisor to the Team
• Interfacing to the Production Management Team
• Problem Solving
• Continuous Improvement
• Adherence to Standards And Policy
• Sales, Technical, Customer Service and, Customer Knowledge Support

Qualification and work experience Information :

• Degree in Computer Science or Information Technology, with a major in Programming
• At least three years’ experience in the any of the following programming languages: C+, C++, Gold
• At least three years’ experience in a similar position

Additional Requirements :

• EMV knowledge including payment scheme specifications, key management and general EMV transaction concept

Key Responsibilities :

• Develop and parameterise Customer Personalised Products in CPS
• Perform full Card Product Configuration for all Customer Products (Production Profiles in CPS) including graphical personalisation, embossing, activation label and related items
• Develop card carrier printing based on customer requirements
• Set-up product package (fulfilment)
• Develop PIN Mailer printing
• Develop customer return files
• Perform unit testing on all of the above items, based on the test plan.
• Implement personalisation services according to internal capabilities and customer requirements
• Configure and optimise production processes (sorting, grouping, SLA computation and others in CPS)
• Setup delivery modes in CPS
• Generate internal/external reports and billing setup
• Develop non-delivered mail process
• Manage pull out and exception process setup
• Setup external connections (Smart Portal)
• Deliver full production setup to Production environment
• Interact with customer for resolving/addressing their queries.
• Responsible to examine the feasibility of product and its production.
• Responsible to execute the new project.
• Responsible for all change control.
• Work as a bridge between customer and production to provide mutually agreed procedure to deliver the service to the customer.
• Comfortable with conversing on a technical level with customers, third party suppliers and internal regional and global colleagues
• Responsible for end-to-end data compilation arranging in sequence and bridging gap (if any).
• Work with customer and LTC team and coordinate for best customer service.
• Developing various MIS and report whenever required by internal customer.
• Coordination with Production, Data Admin team for queries related to Data.
• Keep customer update on progress of their ad-hoc requirement.
• Support “On site” at Customer Premises When required
• Support Service Center and Business after hours if required
• To adhere to QMS, EHS, security processes & customer schemes.
• Follow all the PCI policies and ensure implementation
• Shall adhere to any other industry standards / policies as may be implemented in the organization from time to time

Behavioural Competencies :

• Well-organized.
• Strong knowledge of Java / VB Script / C++.
• Good Analytical Skills.
• Good communication & PR skills.
• Familiar with QMS and EMS Standards
• Good analytical skills
• Follow time schedule
• Comfortable to support any shift
• Ability to assess strengths and weaknesses within the client environments and provide guidance and risk mitigation
• Above average ability to multi-task and manage several projects simultaneously

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Key Focus :

• Departmental Management
• Interface to Management Team

Qualification and Work Experience:

• Diploma/Degree in Software Engineering (Software Programming)

Additional Qualification and Work Experience:

• EMV Knowledge including Payment Scheme & Key Management a plus

Key Responsibilities :

• Departmental Business and On-Site Support Management
• Adherence to Standards & Policies 
• Sales, Technical, Customer Service and, Customer Knowledge Support
• Software Support for Production Systems, and Servers
• Understanding of IT infrastructure and Networking
• Continuous Improvement
• QMS, SHEQ
• Problem Solving
• Gateway Management to Production
• Mentorship and Training