Current Vacancies at Intercare Group South Africa

CRITICAL OUTPUTS

• Ensure the efficient functioning of the reception, admission and cashier areas.
• Answer all phone calls and assist as required.
• Welcome and direct patients and visitors to requested areas.
• Assist with the completion of admission documentation
• Capture admission information in time and correct
• Ensure that all patients admitted have the required authorisation and/ or made the required payments prior to admission
• Ensure accuracy in taking and allocating of payments
• Assist at other reception arrears as required.

 REQUIREMENTS

• Grade 12
• At least 2 years administration experience in a medical facility
• Understanding of medical schemes and admission processes required
• Must be able to use Microsoft Office and have good typing skills.

go to method of application »

CRITICAL OUTPUT

• Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
• Assist dentist in all clinical procedures according to branch protocol.
• Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
• Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
• Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.

REQUIREMENTS

• Grade 12
• Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
• Previous experience in a customer focused service environment will be advantageous.
• Computer proficiency (MS Office).
• Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
• Advanced knowledge of dental terminology.
• Basic understanding of the functioning of dental healthcare environment.
• Good knowledge and application of infection control principles and sterilization techniques.
• Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
• Specialised dental procedures.
• GoodX experience will be advantageous
• Registered with HPCSA as Registered Dental Assistant.

go to method of application »

DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

go to method of application »

CRITICAL OUTPUTS

• Perform clinical rounds with doctors.
• Be responsible and accountable for the physical, social and emotional care of all patients allocated to you on any shift.
• To conduct hourly patient rounds, and ensure that doctor’s orders are carried out.
• Keep the doctor informed of test results received, changes in patient conditions and adverse  reaction to treatment.
• Ensure that all patient needs are met by assessing needs, planning and implementing nursing care plan and continuous evaluation of efficacy of care rendered.
• To record all interactions and interventions with patients on the appropriate documentation.

REQUIREMENTS

• Grade 12
• Diploma/Degree in nursing leading to qualification as Registered Nurse 
• Minimum 2 to 3 years’ experience in a medical or surgical ward is essential
• Computer proficiency (MS Office) essential
• SANC Registration as a Registered Nurse

go to method of application »

CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Maintain emergency trolley in accordance with company policies and procedures.
• Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
• Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
• Assume responsibility for the opening and lock-up of the branch.
• Effectively attend to customer complaints and escalate to Practice Manager where applicable.

REQUIREMENTS

• Grade 12
• Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse 
• 2-3 years experience within a supervisory position advantageous
• Computer proficiency (MS Office) essential
• SANC Registration as Registered Nurse 

go to method of application »

CRITICAL OUTPUTS

• Provide high-quality, friendly, and professional service aligned with patient care standards.
• Monitor and maintain the cleanliness and organization of nursing areas.
• Handle basic patient queries related to services and escalate issues as necessary.
• Works within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
• Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
• Report concerns brought to his/her attention in order to provide safe nursing practices.
• Ensure documentation is in accordance with the policy and within the legal framework.
• Maintain patient confidentiality, dignity and safety at all times in compliance with POPIA.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
• Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.
• Actively maintain stock management processes.
• Ensure that the patient flow process is smooth, efficient and conducive to patient satisfaction.
• Attend to customer complaints and escalate where required to line manager.
• Ensure that protocols of professionals are adhered to at all times.

REQUIREMENTS

• Minimum Qualification: Matric / NQF 4 equivalent.
• Minimum of 2 years in a nursing role; 3 years recommended.
• Registered with South African Nursing Council (SANC) as an ENA.
• Computer proficiency (MS Office).
• Willingness to work shifts and occasional overtime as required.