Current Vacancies at Managed People Solutions

Job Description

• Are you ready to kick-start or grow your career in the exciting liquor and retail industry?
• We’re looking for an energetic, reliable, and detail-oriented Junior Merchandiser Intern to join our dynamic team in Phalaborwa, Limpopo. This is a fantastic opportunity for someone who enjoys working in a fast-paced retail environment, takes pride in creating eye-catching product displays, and wants hands-on experience with leading brands in-store.
• Location: Phalaborwa, Limpopo
• Stipend: R3500 per month
• Contract Duration: TVET N6: 18 months 
• Working Hours: 9 hours per day (including lunch)

Duties and Responsibilities

• Determine stock that needs to be merchandised.
• Ensure the correct stock is available in-store.
• Check product quality, rotation, and pricing.
• Set up products according to company merchandising standards.
• Report customer issues and requests.
• Maintain accurate merchandising records.
• Monitor and report out-of-stock items to management.
• Keep up to date with product knowledge and promotions.
• Execute store calls according to the call cycle.
• Advise the Regional Sales Manager (RSM) on out-of-stock products.

Minimum Requirements

• Under the age of 28.
• Currently unemployed and have not participated in a similar internship before.

Qualification requirements:                                                                                                                                                                                                                       

N6 Certificate in:

• Marketing Management
• Business Management
• Management Assistant

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Job Description

• Managed People Solutions is actively seeking a skilled Merchandising Team Leader to join our team. If you're passionate about merchandising and ready to take on a leadership role, we would love to have you on board in Southern suburbs, Western Cape.

Job Purpose

• A Merchandising Team Leader is responsible for effectively and efficiently merchandise products in a set standard to grow company brands and visibility as well as ensure that the merchandisers designated to the Merchandising Team Leader is fulfilling their KPI’s.

Responsibilities

• Be polite with customer and where needed, escalate to management to resolve issues. Feedback on customer complaints, queries and requests.
• Actively build relationships with customers by engaging in active communication, resolving issues where required etc.
• Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)
• Ensure that all required reports and information is submitted within the deadline provided.
• Manage and take care of company assets including car, laptop and handheld devices as per SOP.
• Record relevant metrics and competitor activities as per standard.
• Count and determine stock to be merchandised as per SOP.
• Draw stock requirements (e.g. fill the space immediately after entering a store) according to SOP
• Execute merchandising activities as per cycle brief.
• Communicate and upkeep knowledge of product and promotions according to the cycle brief.
• Effectively record merchandising activities as per standard.
• Advise manager on identified opportunities in the store (e.g. Additional display and merchandising space).
• Advise manager on out of stocks as per SOP.
• Ensure that an adequate amount of time is spent in trade with each merchandiser in each region.
• Ensure that each merchandiser is executing effectively in trade according to the KPI’s laid out by the client.
• Daily monitoring of merchandisers activity to ensure that all merchandisers are achieving the targeted number of calls per merchandiser.
• Ensure that merchandisers are completing their vehicle inspection surveys and that any issues identified are reported, escalated and sorted out.
• Deliver customer satisfaction by managing customer communication. This includes, recording and promptly acting upon customers complaints, queries and requests and feedback accordingly as per communication SOP and contact grid.
• Ensure that all escalated queries and challenges are effectively dealt with and resolved.
• Ensure continuous development and up-to-date industry knowledge and competence.  
• Ensuring that client deliverables meet the required quality standards. 
• Contribute towards informal succession planning and skills transfer within the Merchandising team by, adopting a coaching and/or mentorship approach and teaching team members new learnings.  

Requirements:

• Diploma/Degree in Business Management or Marketing  
• 3 - 5 experience specifically within an FMCG Merchandising environment
• Basic wine & spirit knowledge 

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Job Description

Are you ready to join our team?

• Meridian Services is looking for a Credit Note & POD Administrator to join our team in Cape Town. We are looking for a highly organised, detail-oriented and reliable individual with strong administrative and communication skills. If you are accurate, proactive and enjoy working in a fast-paced environment, we would love to hear from you!

Key responsibilities:

• Daily driver debriefing occurs through the FSC to ensure that all PODs, pre-approved sales return orders (SROs), and Goods Received Note (GRN) slips are received and submittedto the Credit Note & POD Administrator.
• Capture all Stock Return Orders (SROs) in the Enterprise Resource Planning (ERP)Business Central (BC) system on the same day the physical stock is returned and promptly forward the documentation to the Credit Note Supervisor for approval and processing.
• Ensure all Proof of Deliveries (PODs) for invoices are obtained daily and verify the signature and/or stamp to confirm their validity.
• Assist the CN & POD Supervisor with the completion of the weekly and monthly POD exceptions report.
• Ensure accurateand complete reporting is done on outstanding PODs.
• POD Exceptions is the investigationand resolving of outstanding PODs, which must be manually scanned to email, and uploaded to BC (Business Central).
• Effective use of the ticketing system to resolve all queries and requests.
• Investigate and resolve all queries and requestsregarding credit notes and PODs from either internal or external sources.
• Exceptions to be escalated to your CN & POD Superior,and the ticket placed on hold until resolved.
• Assist the Credit Note and POD Supervisor whenrequired.
• Ensure the month-end debrief includes POD validations, and that credits are captured. Complete these before the inventory period is closed off on the same day.

Education and Experience:

• Grade 12
• 3+ years of Clerical work
• Valid driver’s licence
• A Citizen or valid work permit for S.A.

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Job Description

Are you ready to join our team?

• Meridian Wine Merchants is looking for a Sales Representative to join our team in Gauteng. We are seeking a motivated, confident and customer-focused individual with a passion for sales, wine and building strong professional relationships.
• If you are driven, energetic and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. We’re looking for someone who is proactive, organised, target-driven and committed to delivering an excellent customer experience.

Key responsibilities:

• Sales targets are consistently achieved across the allocated territory.
• Agreed wine listings and distribution targets are successfully implemented and maintained.
• Every customer receives consistent execution against Meridian standards.
• Products are available, correctly merchandised and visible at every customer.
• Customer master data, wine lists, pricing and CRM information remain accurate and current.
• Promotions, tastings, displays and trade activities are executed to agreed standards.
• Customer issues are resolved promptly while maintaining strong customer relationships.
• Sales standards, reporting and SOPs are consistently followed.

How outcomes are delivered

• Own and achieve daily, weekly and monthly sales targets across the allocated customer base.
• Secure agreed product listings, increase distribution and maintain approved wine listings across allocated customers.
• Execute structured customer visits aligned to approved routing plans, call cycles, and territory coverage requirements.
• Execute customer business plans, promotional programmes, agreed pricing and commercial initiatives across the customer base.
• Implement approved wine list recommendations, maintain current listings and ensure agreed portfolio standards are executed within customer outlets.
• Resolve customer enquiries, stock issues, pricing queries and service concerns promptly while maintaining excellent customer satisfaction.
• Build trusted day-to-day customer relationships through consistent service, responsiveness and execution excellence.
• Execute every customer visit according to Meridian's approved sales call process.
• Monitor and maintain shelf health, pricing accuracy, planogram compliance, display standards, and product visibility within outlets.
• Generate customer orders, process orders accurately and ensure complete order follow-through.
• Capture customer visits, shelf audits, pricing checks, display photos, order activity, and customer feedback accurately in real time.
• Maintain accurate customer master data, contact details, outlet information and customer segmentation.
• Execute promotional campaigns, tastings, displays, POS placement and trade marketing initiatives according to agreed standards.
• Maintain accurate customer wine list information and ensure approved portfolio changes are implemented.
• Report competitor activity, pricing, customer feedback and execution opportunities.
• Ensure proper usage, care, and compliance of handheld devices, sales tools, promotional materials, and operational equipment.
• Work closely with the Wine Sales Specialist& KAMs to execute premium category initiatives while providing execution feedback.
• Support the Regional Sales Operations Manager through execution feedback, market intelligence, operational reporting, and issue escalation.
• Maintain disciplined use of RepForce, TrueData, CRM systems and handheld technology.
• Adhere to company policies, operational procedures, route compliance requirements, and execution standards consistently.

Education and Experience:

• Grade 12 and an Advantageous Graduate Diploma
• Basic proficiency in Microsoft Office, handheld sales technology, CRM systems (Salesforceetc), pricing audits, merchandising execution, and real-time field reporting.
• Valid driver’s license and legal right to work in South Africa.

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Job Description

• Managed People Solutions is looking for an experienced Merchandiser to join our team. The successful candidate will be placed at various retail stores in Johannesburg, Gauteng, where they will be responsible for merchandising products and ensuring that stores are maintained according to company standards.

Key Responsibilities

• Greet and acknowledge customers, including store managers and shoppers.
• Count and determine stock to be merchandised according to the SOP.
• Draw stock requirements and ensure shelves are replenished.
• Merchandise products according to the SOP.
• Check product quality, stock rotation and price tags.
• Keep shelves and back-up areas, such as storerooms, clean, tidy and organised.
• Execute merchandising activities according to the cycle brief.
• Maintain good relationships with customers and escalate issues to management when required.
• Provide feedback on customer complaints, queries and requests.
• Maintain knowledge of products and promotions according to the cycle brief.
• Accurately record all merchandising activities.
• Complete store visits according to the required call cycle.
• Identify and advise managers of opportunities for additional displays and merchandising space.
• Advise managers of out-of-stock products.
• Record relevant metrics and competitor activities.
• Submit required documents to the relevant departments on time, including Proof of Delivery (POD), new account opening documents and trading term agreements.
• Take proper care of company assets, including the company vehicle, laptop and handheld devices.

Requirements

• Matric (Grade 12).
• At least 12 months’ merchandising experience in an FMCG merchandising environment.
• Basic knowledge of spirits.
• Excellent communication skills.
• Vibrant and energetic personality.
• Valid driver's licence.
• Must be willing to work at various retail stores in Johannesburg and surrounding areas.

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Job Description

• Managed People Solutions is looking for an experienced Merchandiser to join our team. The successful candidate will be placed at Marko Ottery, Cape Town where they will be responsible for merchandising products and ensuring that stores are maintained according to company standards.

Key Responsibilities

• Greet and acknowledge customers, including store managers and shoppers.
• Count and determine stock to be merchandised according to the SOP.
• Draw stock requirements and ensure shelves are replenished.
• Merchandise products according to the SOP.
• Check product quality, stock rotation and price tags.
• Keep shelves and back-up areas, such as storerooms, clean, tidy and organised.
• Execute merchandising activities according to the cycle brief.
• Maintain good relationships with customers and escalate issues to management when required.
• Provide feedback on customer complaints, queries and requests.
• Maintain knowledge of products and promotions according to the cycle brief.
• Accurately record all merchandising activities.
• Complete store visits according to the required call cycle.
• Identify and advise managers of opportunities for additional displays and merchandising space.
• Advise managers of out-of-stock products.
• Record relevant metrics and competitor activities.
• Submit required documents to the relevant departments on time, including Proof of Delivery (POD), new account opening documents and trading term agreements.
• Take proper care of company assets, including the company vehicle, laptop and handheld devices.

Requirements

• Matric (Grade 12).
• At least 12 months merchandising experience in an FMCG merchandising environment.
• Basic knowledge of spirits.
• Excellent communication skills.

go to method of application »

Job Description

• Are you passionate about delivering exceptional customer experiences and building strong relationships? Meridian Wine Distribution is looking for a Customer Service Agent based in Brackenfell, Cape Town to join our team. If you are professional, customer-focused, detail-oriented and thrive in a fast-paced environment, we’d love to hear from you.

Key responsibilities:

• Attend to customer queries relating to orders, deliveries, order status, and service matters.
• Resolve customer queries accurately and within agreed service timelines.
• Escalate unresolved or complex queries to the Customer Service Supervisor or relevant department.
• Keep customers informed of query progress and outcomes where required.
• Build and maintain professional relationships with customers and clients.
• Liaise with customers to understand order requirements and service expectations.
• Communicate service updates clearly and professionally.
• Support customer satisfaction through responsive and helpful service.
• Ensure valid orders are captured and processed within required timelines to protect revenue.
• Reduce financial risk by preventing order capture errors and incorrect processing.
• Support accurate order processing for accounts affected by credit or finance holds.
• Escalate order, account, or processing issues that may impact billing or delivery.
• Capture all customer orders received via email and telephone accurately in the BC system.
• Ensure orders received before cut-off times are captured daily.
• Action and clear order inbox emails by close of business.
• Confirm that order details are complete before processing.
• Capture customer order lines accurately in accordance with SOPs and order capture accuracy requirements.
• Check order information before releasing orders for processing.
• Minimise order errors linked to incorrect products, quantities, pricing, or delivery details.
• Correct or escalate order discrepancies timeously.
• Monitor open sales orders in BC and action them in accordance with SOPs.
• Release or delete open sales orders where required.
• Ensure all open sales orders are resolved by close of business, weekly cut-off, and month-end.
• Follow up on partial orders to support accurate and timely order fulfilment.
• Capture sales quotes accurately in accordance with SOPs. 
• Convert sales quotes to sales orders where required. 
• Ensure quote-to-order conversion is completed accurately and timeously. 
• Maintain accurate records of sales quote activity. 
• Identify customer accounts placed on hold. 
• Initiate queries with Finance by recording required details on the Blocked Accounts shared document. 
• Follow up on blocked account matters where required. 
• Communicate account-related delays to relevant stakeholders professionally.
• Manage customer service inboxes using appropriate email etiquette. 
• Action emails timeously and ensure inboxes are cleared by close of business. 
• Send email order confirmations in accordance with SOPs. 
• Maintain clear, professional, and accurate written communication. 
• Answer incoming calls within agreed service levels. 
• Apply professional telephone etiquette during all customer interactions. 
• Transfer or escalate calls to the appropriate person or department where required. 
• Support call handling targets, including answer time and abandoned call rate. 
• Answer incoming calls within agreed service levels.
• Apply professional telephone etiquette during all customer interactions.
• Transfer or escalate calls to the appropriate person or department where required.
• Support call handling targets, including answer time and abandoned call rate.
• Answer incoming calls within agreed service levels.
• Apply professional telephone etiquette during all customer interactions.
• Transfer or escalate calls to the appropriate person or department where required.
• Support call handling targets, including answer time and abandoned call rate.
• Manage daily workload to maintain quality and productivity standards. 
• Plan and prioritise tasks according to cut-off times and customer service requirements. 
• Demonstrate flexibility when responding to changing business or departmental needs. 
• Balance individual objectives with team and organisational priorities.
• Manage daily workload to maintain quality and productivity standards.
• Plan and prioritise tasks according to cut-off times and customer service requirements.
• Demonstrate flexibility when responding to changing business or departmental needs.
• Balance individual objectives with team and organisational priorities.
• Manage daily workload to maintain quality and productivity standards.
• Plan and prioritise tasks according to cut-off times and customer service requirements.
• Demonstrate flexibility when responding to changing business or departmental needs.
• Balance individual objectives with team and organisational priorities.

Education and experience:

• Grade 12 or equivalent.
• Minimum 1 year call centre or customer service experience.
• Customer service, query management, order placement, and ERP system experience.
• Computer literacy; experience using ERP/order management systems beneficial.
• Valid right to work in South Africa; passed credit and criminal checks where required.
• Ability to work under pressure during high-volume order periods.

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Job Description

• Are you passionate about delivering exceptional customer experiences and building strong relationships? Meridian Wine Distribution is looking for a Customer Service Agent based in Sandton, Gauteng to join our team. If you are professional, customer-focused, detail-oriented and thrive in a fast-paced environment, we’d love to hear from you.

Key responsibilities:

• Attend to customer queries relating to orders, deliveries, order status, and service matters.
• Resolve customer queries accurately and within agreed service timelines.
• Escalate unresolved or complex queries to the Customer Service Supervisor or relevant department.
• Keep customers informed of query progress and outcomes where required.
• Build and maintain professional relationships with customers and clients.
• Liaise with customers to understand order requirements and service expectations.
• Communicate service updates clearly and professionally.
• Support customer satisfaction through responsive and helpful service.
• Ensure valid orders are captured and processed within required timelines to protect revenue.
• Reduce financial risk by preventing order capture errors and incorrect processing.
• Support accurate order processing for accounts affected by credit or finance holds.
• Escalate order, account, or processing issues that may impact billing or delivery.
• Capture all customer orders received via email and telephone accurately in the BC system.
• Ensure orders received before cut-off times are captured daily.
• Action and clear order inbox emails by close of business.
• Confirm that order details are complete before processing.
• Capture customer order lines accurately in accordance with SOPs and order capture accuracy requirements.
• Check order information before releasing orders for processing.
• Minimise order errors linked to incorrect products, quantities, pricing, or delivery details.
• Correct or escalate order discrepancies timeously.
• Monitor open sales orders in BC and action them in accordance with SOPs.
• Release or delete open sales orders where required.
• Ensure all open sales orders are resolved by close of business, weekly cut-off, and month-end.
• Follow up on partial orders to support accurate and timely order fulfilment.
• Capture sales quotes accurately in accordance with SOPs. 
• Convert sales quotes to sales orders where required. 
• Ensure quote-to-order conversion is completed accurately and timeously. 
• Maintain accurate records of sales quote activity. 
• Identify customer accounts placed on hold. 
• Initiate queries with Finance by recording required details on the Blocked Accounts shared document. 
• Follow up on blocked account matters where required. 
• Communicate account-related delays to relevant stakeholders professionally.
• Manage customer service inboxes using appropriate email etiquette. 
• Action emails timeously and ensure inboxes are cleared by close of business. 
• Send email order confirmations in accordance with SOPs. 
• Maintain clear, professional, and accurate written communication. 
• Answer incoming calls within agreed service levels. 
• Apply professional telephone etiquette during all customer interactions. 
• Transfer or escalate calls to the appropriate person or department where required. 
• Support call handling targets, including answer time and abandoned call rate. 
• Answer incoming calls within agreed service levels.
• Apply professional telephone etiquette during all customer interactions.
• Transfer or escalate calls to the appropriate person or department where required.
• Support call handling targets, including answer time and abandoned call rate.
• Answer incoming calls within agreed service levels.
• Apply professional telephone etiquette during all customer interactions.
• Transfer or escalate calls to the appropriate person or department where required.
• Support call handling targets, including answer time and abandoned call rate.
• Manage daily workload to maintain quality and productivity standards. 
• Plan and prioritise tasks according to cut-off times and customer service requirements. 
• Demonstrate flexibility when responding to changing business or departmental needs. 
• Balance individual objectives with team and organisational priorities.
• Manage daily workload to maintain quality and productivity standards.
• Plan and prioritise tasks according to cut-off times and customer service requirements.
• Demonstrate flexibility when responding to changing business or departmental needs.
• Balance individual objectives with team and organisational priorities.
• Manage daily workload to maintain quality and productivity standards.
• Plan and prioritise tasks according to cut-off times and customer service requirements.
• Demonstrate flexibility when responding to changing business or departmental needs.
• Balance individual objectives with team and organisational priorities.

Education and experience:

• Grade 12 or equivalent.
• Minimum 1 year call centre or customer service experience.
• Customer service, query management, order placement, and ERP system experience.
• Computer literacy; experience using ERP/order management systems beneficial.
• Valid right to work in South Africa; passed credit and criminal checks where required.
• Ability to work under pressure during high-volume order periods.

go to method of application »

Job Description

• Managed People Solutions is looking for an experienced Merchandiser to join our team. The successful candidate will be placed at various retail stores in Rustenburg, North West, where they will be responsible for merchandising products and ensuring that stores are maintained according to company standards.

Key Responsibilities

• Greet and acknowledge customers, including store managers and shoppers.
• Count and determine stock to be merchandised according to the SOP.
• Draw stock requirements and ensure shelves are replenished.
• Merchandise products according to the SOP.
• Check product quality, stock rotation and price tags.
• Keep shelves and back-up areas, such as storerooms, clean, tidy and organised.
• Execute merchandising activities according to the cycle brief.
• Maintain good relationships with customers and escalate issues to management when required.
• Provide feedback on customer complaints, queries and requests.
• Maintain knowledge of products and promotions according to the cycle brief.
• Accurately record all merchandising activities.
• Complete store visits according to the required call cycle.
• Identify and advise managers of opportunities for additional displays and merchandising space.
• Advise managers of out-of-stock products.
• Record relevant metrics and competitor activities.
• Submit required documents to the relevant departments on time, including Proof of Delivery (POD), new account opening documents and trading term agreements.
• Take proper care of company assets, including the company vehicle, laptop and handheld devices.

Requirements

• Matric (Grade 12).
• At least 12 months’ merchandising experience in an FMCG merchandising environment.
• Basic knowledge of spirits.
• Excellent communication skills.
• Vibrant and energetic personality.
• Valid driver's licence.
• Must be willing to work at various retail stores in Rustenburg and surrounding areas.