Current Vacancies at Nedbank

Job Purpose

To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

Job Responsibilities

• Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
• Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
• Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
• Support business units by providing consulting services that delivers data and information relevant to their business.
• Contribute to internal/external information sharing sessions by attending formal and informal meetings.
• Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
• Deliver work according to customer expectations by prioritizing, planning and implementing requirements.
• Utilize resources by adhering to standards, policies and procedures.
• Align and continuously improve set processes by identifying innovation opportunities.
• Identify and mitigate risk by executing within governance.
• Resolve incidents by logging and tracking through correct channels.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Degree in Information Technology or Business Management, Mathematical/Statistics

Essential Certifications

• Data Management (DAMA) Certification, Certification/formal training in relevant technology
• Minimum Experience Level
• 8 years relevant experience of which 3-5 years experience is in a data management /business role

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Coaching
• Communication
• Initiating Action
• Managing Work
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Job Purpose

Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Entrench clients and deliver value through cross selling.
• Facilitate the sales process by informing clients of the product features and benefits.
• Document client needs analysis and provide corresponding product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
• Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
• Collaborate with internal stakeholders to provide complete financial solutions for clients.
• Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
• Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
• Act with a client first mindset in all client engagements.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
• Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
• Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
• Support the achievement of the sales and service strategy objectives and values.
• Enable Nedbank's strategy of being financial experts who do good.
• Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
• Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
• Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• FAIS Approved Qualification

Minimum Experience Level

• Must have 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience
• Technical / Professional Knowledge
• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

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Job Purpose

To administer deceased estates and to add value to the business by referring sales leads to the rest of Nedbank Group so as to create holisitic value proposition for our clients

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Ensure that all estates assets are insured against loss.
• Draft a cash reconciliation statement which is checked for correctness by management before any cash distribution.
• Update stats and have monthly meetings with Management to identify possible risks.
• Get equity mandates from the heirs before liquidating any assets.
• Explain the deceased estates administration process to the heirs and manage their expectations; by regular and ongoing communication.
• Engage our internal clients (NFP; PFA) by keeping up to date with regular progress report.
• Responding to client queries and complaints within 48 hours.
• Escalating complaints to Management.
• Foster professional relationships with beneficiaries; intermediaries and others.
• Finalise estates within 12-months to ensure client satisfaction Generate revenue by taking executor's fees.
• Finalise estates within the shortest possible time to maximise profits by making use of statistics progress report.
• Receive all relevant documents from the heirs and send them to the relevant authorities for processing.
• Take control of the deceased assets and ensuring that thery are allocated to the lawful heirs.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.

Job Responsibilities Continue

People Specification

• Essential Qualifications - NQF Level
• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma: Financial Planning.

Minimum Experience Level

• 3-5years in legal / banking environment
• Technical / Professional Knowledge
• Microsoft Office
• Administrative procedures and systems
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls

Behavioural Competencies

• Customer Focus
• Work Standards
• Collaborating
• Communication
• Managing Work
• Building Partnerships

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Job Purpose

To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.

Job Responsibilities

• Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situationsBuild relationships with internal stakeholders by contributing to structured information sharing meetingsIdentify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Grow the Nedfleet book in line with budgets by building and maintaining client relationshipsSource new business by presenting Nedfleet product opportunities to corporate clients Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are metEnsure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategyEnsure business relations with regulators by complying to relevant legislation.
• Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma: Criminal Justice and Forensic Investigation , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 1 year general banking experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Business writing skills

Behavioural Competencies

• Communication
• Continuous Learning
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation

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Job Purpose

To deliver sales teams results through enabling others, and ensure alignment to Nedbanks' strategic focus areas.

Job Responsibilities

• Drive a cross skilled group of individuals in an agile squad format to achieve product growth targets for the Digital business
• Set clear sales strategies to achieve exponential growth for digital sales
• Work with Segment and Solution teams to derive optimal Digital value propositions to drive growth
• Use data insights to understand key levers to improve sales outcomes
• Understand the Digital value chain and funnel and drive optimal output in line with market best practice.
• Influence key stakeholders to support and drive the digital sales outcomes and maximum throughput.
• Establish daily disciplines to achieve digital sales excellence
• Inspire and grow the cross functional team to achieve digital goals
• Work with chapter leads from across the cluster to achieve optimal performance outcomes
• Collaborate with other Digital sales heads to ensure cross product excellence and a client first outcome
• Drive both New to franchise growth and optimal cross sell on digital channels.
• Set and allocate quality sales targets for the team. Review sales targets against performance
• Drive sales growth in correct segments in line with Cluster objectives.
• Drive optimal cost to sell and return on investment for digital product.
• Contribute to the digital business’ overall to achieve a First in digital outcome in market.
• Live the Nedbank leadership values, whilst playing to win in the market place
• Identify & Resolve barriers or blockers to enable growth in sales.
• Ensure effective resource capacity and planning.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Encourage team to generate innovative ideas and share knowledge.
• Manage budget costs within budgeting constraints.
• Manage performance of staff by implementing performance agreements aligned for all squad members and ensuring a clear vision.
• Maintain a high performing team and ensure an environment for optimal performance.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• Minimum 3 years in a sales leadership role

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team

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Job Purpose

To investigate unusual and/or suspicious transactions that may fall within the ambit of money laundering andaccordingly report to the Financial Intelligence Centre (FIC) to ensure Nedbank meets regulatory requirements.

Job Responsibilities

• Highlight relevant risks pertaining to potential money laundering activities.
• Liaise with stakeholders to fully understand expectations and/or requirements to provide feedback to management and stakeholders on progress and to ensure expectations are met.
• Interact with stakeholders within Group Forensic Services (GFS) to build and maintain mutually beneficial relationships to ensure alignment of regulatory requirements and to ensure further action taken on matters referred.
• Provide objective input to stakeholders on, and create awareness of, unusual and/or suspicious activities and actions to be implemented, to mitigate risk, maintain collaborative relationships and meet expectations and needs of clients.
• Respond to requests for guidance on unusual and/or suspicious activities from stakeholders.
• Provide information to stakeholders on unusual and/or suspicious activities.
• Manage billable hours allocated. Investigate alleged unusual and/or suspicious transactions.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies.
• Maintain knowledge management, and improve team success by sharing knowledge with team to ensure information is provided correctly to stakeholders.
• Use and access various resources to conduct investigations and report unusual and/or suspicious activities. Substantiate referral of unusual and/or suspicious activities.
• Analyse information by following quality standards and methodology, compile report containing findings of unusual and/or suspicious transactions, and submit reports of these transactions to the Financial Intelligence Centre (FIC) to meet regulatory requirements.
• Record details of unusual and/or suspicious transactions.
• Identify operational and risk related issues. Update management information on relevant system (MIS) so that information regarding fraudulent trends can be reported to Enterprise Risk Committees (ERCOs) and Money Laundering Executive Steering Committees (MLCP) for implementation of preventative and corrective action.
• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Arts: Law , Certificate: Money Laundering Control

Essential Certifications

• Institute of Commercial Forensic Practitioners (ICFP), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE) - preferred, not essential

Type of Exposure

• Building and maintaining effective relationships externally and internally
• Conducting root cause analysis
• Analysing situations or data that require an in-depth evaluation of multiple factors
• Developing ways to minimize risks
• Drafting reports
• Analysing and interpreting data
• Managing customer expectations
• Communicating complex information in writing and verbally
• Capturing data
• Working in a fast-paced environment

Minimum Experience Level

• 5 years experience in banking and/or financial institution

Technical / Professional Knowledge

• Forensic examination
• Fraud investigation methodology
• Governance, Risk and Controls
• Money laundering
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

Behavioural Competencies

• Adaptability
• Collaborating
• Decision Making
• Work Standards
• Managing Work

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Job Purpose

To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities

Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Must have completed a higher Certificate in Banking Services - NQF5

Minimum Experience Level

• Must have 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience.
• Must have foreign exchange experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

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Job Purpose

The role requires a strategic mindset to coordinate External Communications activities, problem-solving techniques to address issues in an effective manner, with exceptional written and verbal communication skills.  The incumbent will utilise market research insights o inform the external communications strategy. Collaborate and provide input into an integrated marketing communications strategy to increase Nedbank's share of voice, drive thought leadership and brand amplification amongst key stakeholders, utilising existing, new, and innovative platforms. 

Job Responsibilities

Establish guardrails  

• Design and monitor best practices for all external communications 
• Contribute to the communications assets in line with brand guidelines 
• Collaborate on governance framework, approach, and methodologies to deliver external communications 
• Develop strategies, playbooks and templates for external communications activities 

Develop/implement external communication strategy and plans

• Provide input into PI planning and QBR for external communications efforts related to mission specific activities
• Collaborate on an external communications strategy for input into the integrated communications strategy.
• Identify opportunities to expand reach of the Nedbank brand to improve client engagement and communication 
• Identify opportunities to build media presence and increase share of voice amongst competitors 
• Responsible to proactively identify opportunities in the media and similar platforms to enhance overall marketing communications efforts 

Analyse reporting for continuous improvement

• Analyse, monitor and track uptake and insights from external communications efforts and activities to track performance and inform future decision making

Provide advisory role to missions 

• Provide an advisory role on external communications to missions
• Review communication elements in missions

Media and stakeholder relationships

• Build and manage relationships with media and other stakeholders to protect, defend and enhance Nedbank's reputation

Supports brand enablement and communication 

• Implements PR\Marketing Communications efforts to position brand and marketing campaigns with relevant stakeholders
• Ensure alignment that best drives and positions the brand narrative amongst stakeholders
• People Specification

Essential Qualification

• Qualification: Advanced Diplomas/ National 1st Degree
• Field of study: Communications; Journalism; Marketing

Minimum Experience Level

• Total number of years of experience: 3 - 6 years
• Type of experience: 5 years experience Communications (generalist); External communications 

Technical SKills

• Verbal and written communication
• Project management
• Negotiation skills
• Editorial skills
• Analytical skills
• Presentation skills
• Creative
• Financial Management
• Relationship Skills
• Procurement knowledge

Behavioural Competencies

• Buidling Partnerships
• Communicating in the digital age
• Driving Innovation
• Instill Hyper collaboration
• Resolving conflict
• Innovation
• Execution
• Quality Orientation

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Job Purpose

To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

• Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
• Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
• Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
• Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
• Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
• Ensure accurate cost estimation based on coverage of client requirements and project scope.
• Manage project budget within project scope.
• Deliver projects on target within due date, budget and according to scope and project governance.
• Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.
• Ensure management of scope including coverage of client requirements and based on estimations.
• Manage delivery of project against agreed schedule.
• Meet requirements by providing advice to clients on the most appropriate Project management approach, identify project stakeholders, communicate their roles, and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.
• Manage each stakeholder group actively through the change cycle.
• Conduct business change impact across process, systems, and roles according to the change management plan.
• Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.
• Keep clients and management informed.
• Ensure the change management process is led and supported together with the client.
• Ensure client needs are accurately captured in scope and signed off by stakeholders.
• Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
• Ensure client needs are accurately captured in scope and signed off by stakeholders.
• Ensure sufficient resource allocation.
• Manage delivery of medium projects according to prevailing Project Management methodology.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• NQF level 7 qualification or Honours degree in Project Management or Business management

Essential Certifications

• Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Preferred Certifications

• Project Management or Business Management,  Certified Scrum
• SAFe certified

Minimum Experience Level

• 5-8 years working experience in project environment of which 5 years in a PM role

Technical / Professional Knowledge

• Industry trends
• Relevant software and systems knowledge
• Principles of financial management
• Cluster Specific Operational Knowledge
• Principles of project management
• Communication Strategies
• Decision-making process
• Governance, Risk and Controls
• Financial management
• Information Technology concepts

Behavioural Competencies

• Influencing
• Customer Orientation
• Earning Trust
• Continuous Learning
• Monitoring Information
• Leveraging Feedback
• Planning and Organizing

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Job Purpose

To conduct internal audits to provide information used to provide independent; objective assurance to the Nedbank Group Limited Board of Directors; that the governance processes and management of risk and systems of internal control; are adequate and effective to mitigate the most significant risks; both current and emerging; that threaten the achievement of the Groups objectives; and in so doing help improve the control culture of the Group.

Job Responsibilities

• Obtain a good understanding of the control environment being audited (including IT, and risk management related aspects) and the interdependencies linked to it.
• Plan audit assignments based on key process and business risks identified and design the audit program in line with risks and key controls to be tested.
• Execute audit fieldwork in compliance with quality standards by following and completing prepared work programmes. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
• Provide clear and sufficient audit evidence to support recommendations and audit opinion.
• Identify opportunities to improve internal controls including internal financial controls.
• Identify and clearly articulate the root cause of issues identified and impact thereof and recommend changes to business processes that will address the control weaknesses
• Prepare a quality and balanced audit report to specified standards, encapsulating the control weaknesses identified and results of audit work performed with minimal editorial changes.

Essential Qualifications

• Qualified CIA (Certified Internal Auditor), CA (Chartered Accountant) or CISA - Articles (preference to Big 4 candidates) and professional certifications will be advantageous
• Bachelor of Commerce (BCom) Degree (Economics, Risk Management or Statistics) and Honours (studying towards).

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 3-5 years relevant business and or audit experience within capital, liquidity and interest rate risk
• Basic knowledge of regulatory requirements pertinent to banking
• Basic communication skills

Technical / Professional Knowledge

• Ethics and Fraud
• Governance, Risk and Controls
• Managerial Accounting Principles
• Principles of project management
• Relevant regulatory knowledge
• Business writing skills
• Institute of Internal Auditors standards
• Auditing

Behavioural Competencies

• Client-driven
• Purpose-led
• Accountability
• People centered
• Strong interpersonal skills to work effectively in a team