Current Vacancies at PepsiCo

Job Description

Responsibilities

• Act as a first line support between employees & the HR staff on all processes/policies/adhoc employee queries.
• Log received queries on myServices – Queries received via multiple services.
• Resolve queries quickly and efficiently or direct the employee to the right channel.
• Identify recurring problems, report trends to management, and recommend possible solutions or correction procedures.
• Resolve as many requests as possible on first call resolution, thereby reducing the number of inquiries redirected to next level of support.
• Prepare weekly & monthly analysis report about Service center activities.
• Provide an advisory service to employees ensuring that they are fully aware of the company policies and employee contractual obligations. 
• Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement.
• Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
• Partner with LBS & HR teams to execute plans to improve customer satisfaction with a focus on processes.
• Manage escalation and takes ownership for ultimate issue resolution.
• Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed
• Ensure knowledge management platform is updated

Qualifications

• HR Shared Services process and SLA management experience: 2 years
• Service management and ticket management system experience
• Process management and continuous improvement with a focus on optimization and productivity
• Very good Egnlish language skills
• Strong communication skills
• Demonstrated track record of strong service delivery
• Customer orientation
• Ability to work with different geographies and cultural experience sensitivity

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Job Description

Responsibilities

• Develop WECA Pep Positive tsrtegic plan.
• Develop WECA Pep Positive AOP.
• Coordinate with the different pillar leads to achive WECA AOP.
• Circular Future for Plastic.
• Deliver our vision of a world where plastics need never become waste.
• Launch and embed ‘Sustainability from the Start’.
• Activate rPET technical approval in pilot market.
• Activate and embed Sustainability council.

Positive Water Impact:

• Assure business continuity, while positively contributing to our communities.
• Develop water reduction opportunities.
• Implement best practices and engineering solution to reduce water consumptions.
• Work with different functions lovaly & globally to identify and implement water recycling opportunities.
• Technology deployment for HWR sites.
• Deliver water efficiency reduction; Integrate divisions and  devise plan.
• Pilot Obour zero base playbook.
• Activate replenishment projects.
• Activate and exit stage 1&2 on all HWR sites.
• Drive reduction in priority sites.

Action on Climate:

• Doing our part to Curb climate change by reducing GHG emissions across our value chain.
• Deploy in house renewable options, maximize PPA options.
• Drive reduction with recon & best practice replication.
• Maximize VAM introduction across sites; unlock biomass solutions.

Zero waste to landfill

• Develop waste vendors and  alternative reuse to landfill

Qualifications

• Tertiary qualification (Technical education), i.e. Bachelors Degree
• Minimum 15 years experience in manufacturing operations (technical roles : production, quality, engineering, EHS)
• Decision Making – act independently
• Innovating and supportive of change / new processes
• Driving for results and efficiencies
• Creating an Inclusive Culture with team
• Building & Inspiring others even outside his/ her team
• Collaborating & Influencing colleagues and teams
• Acting with Integrity
• Inspiring Trust
• Proven Environmental & Sustainability experience within FMCG
• Can effectively communicate trends and changes to strategic partners; colleagues and teams as well as drive implementation and improvement
• Must have attention to detail and follow-up, as well as ability to influence across the organization
• Familiarity and comfort with working across varied, diverse, international cultures
• Excellent written and oral communication skills, with the ability to represent PepsiCo internally and externally
• High integrity, with personal commitment to corporate values
• Ability to work effectively and efficiently on teams toward common goals

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Job Description

Responsibilities

• Competitve gaps & growth opportunities are identified
• Achieved sales & promotional targets according to product mix
• Negotiated elements achieve financial & market share objectives
• Service levels are realised on-time and within standards
• Customers visited on schedule and complaints resolved timeously
• Debtors & product returns are managed within set parameters
• Completed administration; accurate & on-time
• All objectives met
• Improved own performance according to agreed plan
• Adequate sharing of knowledge and skills
• Met budget and met project deadlines within required scope and standards
• All policies and legal requirements met consistently
• Implemented functional best practices
• Utilised SAP effectively
• All reports on time and at the right quality
• Utilised functional resources optimally

Qualifications

• National Training Certificate
• 4 to 5 years Experience

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Job Description

Responsibilities

• Ensures billings and receivables are correctly processed in a timely manner
• Addresses and corrects any discrepancies in accounts or billings
• Serves as a liaison between clients and clerks to negotiate acceptable payment plans
• Refers overdue accounts to collections
• Provides or facilitates accurate reports and analysis on financial data and metrics such as cash forecasting, sales statistic information, and monthly net sales reports
• Assists manager with analysis of data and reports
• Organizes monthly meetings to communicate information and guidance from company leadership and to review policies, procedures, and best practices
• Performs other duties as assigned

Qualifications

• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Thorough understanding of policies and procedures used in accounts receivable and billing
• Proficient with Microsoft Office Suite or related software
• Associates degree in Business or equivalent required; Bachelors degree in related field preferred
• At least three years of related experience preferred