Current Vacancies at Standard Bank Group

Job Description

• We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

Minimum Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)

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Job Description

• To drive the Client Coverage Insurance sales acquisition strategy through effective product training and coaching of the branch network (i.e., Universal Bankers, Prestige / Business Direct etc.) 

Qualifications

• Completed Matric
• NQF 5 FAIS Qualification
• RE
• Valid driver’s licence

Experience

• 5 - 7 Personal and Business Banking  Sales and Service previous experience in the Banking and Sales experience in the relevant industry.  
• Knowledge of Consumer and Business products required for understanding the context of stated client demands.
• Knowledge of the procedures and the interdependencies of the various functions performed in Branch.

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Job Description

• To develop, maintain and implement the Exchange Control Compliance Framework, as it pertains to exchange controls, cross-border transactions reporting and foreign exchange requirements, to ensure that business is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enables the competitive advantage of the organisation.
• Conduct investigations and report on the investigation findings or issue exchange control assurances.

Qualifications

• Degree in Business Commerce, Legal or Internal Audit

Experience Required

Exchange Control

Compliance

• 8 - 10 years - The role requires an expert in Compliance with profound knowledge of the full dimensions of the field, but deep expertise in Exchange Control , cross-border transactions reporting and foreign exchange.
• Regulatory environment savvy, a proven ability to influence all levels of employees to effectively implement compliance frameworks. Exchange Control advisory or Foreign Exchange and trade operations experience.
• 3 - 4 years experience in statistics, dashboards, reports, risks, escalations, technology and system issues as it pertains to Exchange Control and Foreign Exchange. 

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Job Description

• How our people think and feel about their work correlates directly with how satisfied our clients are, and how successful we are in delivering our strategy and performance aspirations. The People and Culture team in Standard Bank are continuously finding new ways to make our people’s dreams possible.
• Our purpose in People & Culture is to enable people to become the best version of themselves to drive our continent's growth. So, we're looking for talented types who align closely with our People Promise; individuals who are driven to win, empathetic and supportive, and committed to unleashing Africa’s potential. 
• You'll help us bring our purpose to life and ensure that we add value in the present –while also anticipating and capitalising on the future world of work.
• The 18-month programme consists of structured rotations and has a strong focus on learning-on-the-job, self-learning and technical training. Above all, you'll get to experience People and Culture as a generalist and as a subject matter expert, while interacting and collaborating with all levels of staff.

Qualifications

BCom Honours degree in one or more of the following:

• Organisational Psychology
• Industrial Psychology
• Human Resources
• Post graduate diploma in Business Administration with an under-graduate degree in any of the above

Minimum Requirements

• Must be a South African citizen
• Must be under 30 years of age
• Maximum of two years’ work experience
• Minimum of 65% average over all years of study

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Job Description

• Partner Standard Bank's Universal Trade Business Unit(s) to understand strategic functional requirements, challenge and advise on strategic issues with a long-term focus and high business impact, and lead complex solutions / initiatives, providing regular F&VM insights, reporting and solutioning that is credible, robust, and relevant.

Qualifications

• Degree in Finance and Accounting

Experience Required.

• Middle Management (8-10 years' experience, Transaction Banking experience advantageous
• Perform monthly cost insights and analysis reports. 
•  Analyse and report monthly Month on Month (MoM), Year on Year (YoY) cost drivers, and budget vs. actual variances vs. rolling forecast. 
• Champion cost allocation and recovery models supported by Product and/or Regional Heads. 
• Drive a cost optimisation discipline/culture. 
• Partner with TxB business and value chain partners on key cost projects. 
• Prepare presentation, budgets, rolling forecasts and document key discussion points and minutes of key meetings.

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Job Description

• To design, code, test, debug, and maintain programs in development environments. Apply agreed standards and tools, to achieve a well-engineers result. Work within a strict framework of programming standards under supervision of senior technical resources.
• Adhere to application lifecycle management accountabilities, architectural platforms and guardrails and ensure that all activity is digitally recorded and tracked to enable continuous delivery and development in the engineering environment, by effectively collaborating with stakeholders to deliver on required target to add value to the clients.
• Adopt and adhere to suitable and agreed development methodologies and principles through work outputs and behaviours that enables continuous delivery and development across the production environment as well as ensuring effective collaboration with all colleagues and stakeholders in order to meet required targets and therefore deliver value to the customer.
• Develop code, build, assemble, implement, test and perform data conversion for applications and ensure that processes are accurately documented. Perform system enhancements for the applications as required to ensure the delivery of the engineering function.
• Construct, interpret and execute moderate to complex end to end system and program tests to verify correct operation of completed systems, to ensure that technical requirements are adhered to and test execution activities to ensure seamlessly and effective implementation engineering systems.
• Contribute to programmes and platforms for the processing, analysis and visual display of data, integrating new and existing data sources and ensuring the validity and reliability of data to support data driven decision making as required. Ensuring continuous deployment and operation to deliver the engineering objectives.

Qualifications

• Degree: Information Technology (Min)
• Post Graduate Degree: Information Technology (Pref)

Additional Information

Experience Required: Software Engineering

• 5-7 years: Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
• 8-10 years: Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.

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Job Description

• To gather client insights, conduct analysis, redesign, development, deployment, monitoring, and measurement of outcomes for all iterations of the Client Journey.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required

Main Market Clients

• Personal and Private Banking
• 5-7 years
• Experience in translating business and functional requirements into technical specifications to create client solutions. Experience in managing a product (incl. income statement) managing people; understands the banks products, processes and systems.

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Job Description

• To contribute to the strategic direction of the 3rd Party Contract and Commercial Management portfolio and ensure that the implementation of the strategy is aligned to the overall Standard Bank Group (SBG) strategy. To provide comprehensive, complex contract and commercial solutions in order to manage and regulate service level agreements between Standard Bank and suppliers through guiding and directing the translation of contractual obligations.
• Contribute to the development of the 3rd Party Management Contract and Commercial strategy and ensure the implementation of it through providing direction on service level agreements and translating contractual obligations based on developed road maps.
• Develop and manage the Management Information Systems (MIS) dashboard to monitor the health of the client and business to assure alignment to the bank's customized needs and the developed supplier road maps.
• Develop collaborative relationships with CIO's and business stakeholders and be a custodian of key stakeholder engagement and management of Contract and Commercial engagements in 3rd Party Management and interaction with key stakeholders across all business lines.
• Develop reports and present to MANCO and Risk Committees on a quarterly and yearly basis on identified challenges and arising complexities from the commercial contractual engagements between the bank and suppliers. Develop mitigating strategies for identified gaps within the portfolio and report on the implementation of these strategies within these committees.
• Develop, manage and execute client account plans by monitoring and evaluating contractual transactions, in order to keep these plans aligned to the bank's strategy while ensuring value to the bank.

Qualifications

• Degree: Information Technology (Min)

Additional Information

Experience Required: Delivery Facilitation / Agile Transformation

• 3-4 years: Proven experience in being a subject matter expert in the industry of Contract and Commercial Management and Procurement including a hands-on experience working with MIS databases. Broad experience in strategic implementation and people management skills.
• 5-7 years: Demonstrable leadership skills and industry knowledge in commercial contract management, underpinned by a theoretical and applied understanding of 3rd Party Management. Proven experience in developing and delivering high complexity Contract and Commercial Management solutions in the banking environment.

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Job Description

• To prepare Commercial Property Finance (CPF) transactions for new and existing business as received from the Specialist, Commercial Property Finance for Business and Commercial customers in PBB SA. To conduct annual CPF portfolio reviews for clients that have a CPF facility.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

Relationship Banking (Client Coverage)

• Business & Commercial Banking
• 3-4 years
• Experience in processing CPF transactions with particular focus on preparing credit applications and annual reviews. Experience in different types of property finance transactions e.g. investor versus owner-occupied transactions. Experience and knowledge of credit and compliance matters relating to CPF transactions. Experience in commercial real estate property valuations would be an advantage.

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Job Description

• To sell Commercial Property Finance products and develop and maintain professional relationships with clients and potential clients in the commercial property industry. To proactively source and acquire new business, structuring of the resultant transactions and management of the transaction origination process. To ensure effective sales execution in order to achieve sales and service targets. To provide specialist input and advice into Business Banking's product.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

Relationship Banking (Client Coverage)

• Business & Commercial Banking
• 5-7 years
• General banking experience and/or property finance experience.Relevant construction industry, property development, quantity surveying or valuation experience. Experience in selecting, gathering and consolidating financial information from clients to ensure comprehensive financial assessment for feasibility purposes. Experienced in analysing and interpreting balance sheets, ratios, income statements and cash flows.

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification: 

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years branch banking and administrative experience
• Exposure to enquiries and query management.

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification: 

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years branch banking and administrative experience
• Exposure to enquiries and query management.

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Job Description

• The Insurance Business Area specialises in driving various solutions to add value to our customers in a meaningful way. We are looking for exceptionally talented, bright, and driven people to join our team and drive a customer centric led culture. This area is continually evolving and is a place where motivated employees thrive and where employee ownership and accountability leads to meaningful results.
• In our journey to reposition Insurance as a service, this team is focussing on creating increased commercial value for our organisation. And to do that, we aim to build a pipeline with various skills within Insurance who are passionate about our customers servicing them directly or indirectly – this will enable the progress in Africa we all want to see.
• Knowledge and Skills you can learn include: Operations, Short Term/Long Term Insurance, Customer Service, Complaints Resolution, Claim Queries, Learning and Development
• If you are passionate about learning and gaining valuable workplace skills in any area within Insurance, this Learnership  Programme will enable you to grow in this specialised field. Under the mentorship of our Insurance Leads you will gain experience regarding various solutions within insurance streams which include, but are not limited to:

Qualifications

• Completed Matric with Math or Math Lit with 60% and above

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Job Description

Redefining Finance in banking – Be part of the future

• Finance at Standard Bank is more than just numbers. We are the guardians of financial resources, strategic advisors, and drivers of innovation within the organisation. Our expertise ensures the efficient allocation of resources, strong financial control, and a deep understanding of our complex products, markets, and business landscape. We work collaboratively with key stakeholders to unlock opportunities, mitigate risks, and shape the future of finance.
• Our function is also evolving — we are invested in innovation, data science, and new ways of working, constantly pushing the boundaries of what finance in banking can achieve.

Qualifications

Post Graduate qualification (Completed or completing in 2025)

• A minimum of a postgraduate degree: diverse degrees will be considered (with the exception of Auditing)
• Emphasis for filtering for minimum skills/knowledge (e.g. financial acumen) will apply more rigorously in the online application process

Minimum Requirements:

• South African Citizen
• Maximum of two years’ work experience
• Minimum of 65% average over all years of study

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Job Description

• To facilitate the test effort's success by driving quality and test advocacy, resource planning and management, and resolution of issues that impede the test effort. To act as a trusted / expert advisor and specialist resource that provides leadership in all quality engineering related activities, including providing guidance on opportunities to improve quality, approach, strategy etc.

Qualifications

• Type of Qualification: Diploma
• Field of Study: Information Technology

Experience Required

• Software Engineering
• Technology
• 5-7 years
• Proven working experience in software development Life Cycle