Current Vacancies at Telkom

Core Description    

• Responsible to manage Openserve Commercial Operations, Openserve Customer Care Centre and for all commercial matters relating to Openserve Services' business imperatives. Provide inputs to and validation of all new agreements and the commercial implementation of such agreements. Development and management of the necessary commercial processes & systems to meet KPI and SLA measurements, to support Openserve agreements. 

Competencies    

• Functional Knowledge 
• Legislative Terminology; Regulatory Framework and Terminology Business Plan; Business Processes; Performance Analysis; Problem Solving;
• Openserve Services and Product Strategy

Functional Skills 

• Management Policy; Problem Solving; Business Acumen; Commercial Policy; Credit Management Policy; Commercial Law; Industry related Legislation & Regulations

Attitudes/ Leadership Competencies 

• Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Values Aligned with Openserve's
• Values; Decisive; Studious; Proactive; Team Player; Adaptability; Integrity; Initiative; Adaptability; Persistent; Assertive

Job Responsibilities    
See job Desciption

Required Certification    
None 

Qualifications    

• Relevant 3 year degree/ diploma (at least NQF level 6)

Experience    

• 7 Years relevant experience, of which at least 2 years on management level
• Special Requirements    
• Valid driver's license
• Customer empathy
• Willing to travel
• Willing to work long hours 

Comments    
The ideal candidate should:

• Have Commercial qualifications
• Have a minimum of 5 years Order Management experience at managerial level
• Have recent Order Management experience i.e. in the last 5 years

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Core Description    

• Responsible for analysing technologies and drawing up technology direction strategy documents for approval by the TRF. Responsible for arranging Proof of Concept installations and to advise implementation plans to implement approved technology strategies. To assist on all operations and maintenance aspects of the relevant TSI discipline. Compile and update WI's, methods, P&P related to technologies its evolution and adaptations. Responsible for the specification, testing and evaluation of new equipment hardware, software, etc.

Competencies    
Functional Knowledge and Skills

• Technical; Telephone Network; Project Management; Suppliers; Technology; Communication Plant; Communication Systems; Communication
• Technology 

Functional Skills 

• Communicating; Interpersonal; Planning; Analytical; Project Management; Decision Making 

Behavioural Competencies

• Customer Focus; Decisive; Dedicated; Innovative; Assertive; Team Player; Flexible 

Qualifications    

• Relevant 3 year Degree/ Diploma (NQF level 6)

Experience    

• 3 Years relevant operational experience
• Special Requirements    
• Valid driver's license.
• Willing to travel.

Comments    

• To view the job description please click on the Job Description attachment. Please note that you need to meet the following requirements:    
• At least three years’ experience in the operation and configuration of Layer 2/3 networks (e.g. routers, switches)
• At least three years’ experience (sufficient technical knowledge) of securing networks (e.g. restricting access via secure protocols) and networking protocols (e.g. ISIS, OSPF, BGP, LDP, NAT, IPSec)
• Must have a clear understanding of current network protocol evolution trends (e.g. Seamless MPLS, Segment Routing, IPv6)
• Must have a clear understanding of network design and application concepts (e.g. VLAN, VPN, routing metrics, path selection)
• Must have a clear understanding of network scalability and design concepts (e.g. OSPF/ISIS Areas, ABR/ASBR, Seamless MPLS, network sizing)
• At least three years’ experience in the operation, application and configuration of network services (e.g. NTP, TACACS/TACACS+, DNS, SSH/Telnet, FTP/sFTP/SCP, SYSLOG)
• Must have knowledge of network management protocols (e.g. SNMP, OSI, HTTPS)
• Must have knowledge and understanding of the FCAPS (Fault, Configuration, Accounting, Performance, Security) functional areas of network management for management of network resources (e.g. routers, switches).

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Core Description    

• Create pre-sales opportunities and leads through direct engagement with communities, and other relevant (Internal and external) stakeholders to enable Openserve to meet the requirements/ demands of present and future customers. Conduct research to provide valid and current market trends and competitor activities to achieve Mass Market goals and revenue targets with special focus on increased connection rate in niche markets

Competencies    

• Functional Knowledge and Skills
• Forecasting Techniques; Research Processes and Methodologies; Market Trends; Products and Services; Business Acumen; Scenario formulation, Business & Commercial Planning; Sales & Marketing; Performance monitoring/ management; Market & Customer Insight; Telecommunication, Pressure Handling Techniques; Consultation Techniques; Computer Applications; Decision Making; Cross Functional Teamwork

Behavioural Competencies

• Motivated; Innovative; Systematic; Accurate; Proactive; Customer Focus;  Maintain Confidentiality

Qualifications    

• Relevant 3 year degree/ diploma (at least NQF level 6)

Experience    

• 3 Years relevant experience 

Special Requirements    

• Willing and able to work under pressure and after hours.
• Willing and/or able to travel.
• Proven track record

Comments    

• Fibre Sales /Pre Sales experience
• Willing to travel; especially to the Northern Cape and the Western Cape  

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Core Description    

• To repair and maintain Telkom's cable network, across the entire range, in order to provide a continuous service to all our 

customers. 

Competencies    
FUNCTIONAL KNOWLEDGE

• Health and Safety; Test Equipment; Telkom Procedures; Work 
• Area; Network Structure; Telkom Policies

FUNCTIONAL SKILLS

• Hand Tool Handling; Planning; Hand/ Eye/ Ear Coordination; 
• Communicating; Computer Literacy

ATTITUDES/ LEADERSHIP COMPETENCIES

• Careful; Helpful; Initiative; Team Player

Qualifications    

• Grade 12 & relevant modular training (NQF level 4) or Grade 10 (int) (NQF level 3) & relevant modular training (NQF 

level 4)

Experience    

• 3 Years relevant experience in a cable environment and/ or relevant modular training in the cable environment completed. 
• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements    

• Valid driver's license/ Code EC1 & public driver's permit.
• Prepared to work in all weather conditions.
• Prepared to work in confined spaces and at heights.
• Not colour blind.
• Able to work in all areas.
• Able to travel and stay out.
• Able to work outside normal working hours.

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CORE DESCRIPTION

Perform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.

CORE COMPETENCIES

FUNCTIONAL KNOWLEDGE

Application Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology

FUNCTIONAL SKILLS

Administration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line Maintenance

ATTITUDES/ LEADERSHIP COMPETENCIES

Accurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; Adaptable

EXPERIENCE

1 Year relevant experience at Operational level. OR QUALIFICATIONS Grade 12 with Maths & Science & relevant modular training (NQF level 4) and

EXPERIENCE

3 Years relevant experience at Operational level. Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience

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CORE DESCRIPTION

• Provides functional support to management relating to reports, meetings, resources, logistics, enquiries, projects and action items.

CORE COMPETENCIES
FUNCTIONAL KNOWLEDGE
FUNCTIONAL SKILLS

• Analytical; Communicating; Information Management; Planning & Organizing Techniques; Problem Solving; Telkom systems

ATTITUDES/ LEADERSHIP COMPETENCIES

• Customer Orientated; Decisive; Accurate; Assertive; Integrity

MINIMUM PERSON REQUIREMENTS
QUALIFICATIONS

• Grade 12 (NQF level 4)

EXPERIENCE

• 2 Years relevant experience

OR
QUALIFICATIONS

• Grade 10(int) (NQF level 3)

EXPERIENCE

• 5 Years relevant experience