Current Vacancies at Tiger Brands

What is the primary purpose of your job?

• To manage the units' packing efficiencies, people productivity, and overall capacity of the packing facility to ensure optimum performance of packing equipment, service levels and working capital. Packing Manager to have key exposure to Maintenance Systems, OEE, Breakdowns and pro-active maintenance, Capex motivations, Budget Control, Procurement of packaging and consumables and MRP.  

RESPONSIBILITIES

Key outputs of your Job

Asset Management

What are the success measures of your job? 

• Achieve Overall Equipment Efficiencies of > 85%;
• Effective maintenance plan in place;
• Spares availability for machines and equipment to operate at design capacity and targeted efficiencies;
• Successful motivation and implementation of projects within budget.

What are your main tasks that you do to achieve your outputs?

• Co-ordinate machine availability and effective use of resources including Labour and ensure sufficient packaging materials are available;
• Proactive approach to Repairs and Maintenance programmes (PRAGMA);
• Budgeting, motivation and implementation of Capital Expenditure projects;
• Budget, motivate and implement Major Repairs and Maintenance projects;
• Assist in compilation of post installation review;
• Control departmental critical spares;
• Develop, budget and implement departmental 5 year facilities plan

What are the most complex decisions that you take?

• Identify potential departmental improvements and prioritise the same; 
• Decide on how best to implement;
• Evaluate equipment and service suppliers and decide on best provider to be utilised based on business requirements;
• Application of in depth knowledge of packing, sealing, labelling and palletising equipment and processes to compare Major Repairs & Maintenance versus CAPEX replacement;
• Determine and maintain critical spares list.

Inventory Management 

What are the success measures of your job? 

• Packing material is controlled within allowable variances;
• Packing material is planned according annual forecast;
• Minimal packing material write-offs;
• Finished product stock variance within agreed tolerance

What are your main tasks that you do to achieve your outputs?

• Supervise weekly stock counts and investigate variances and take corrective measures to prevent re-occurrence;
• Ensure quality compliance of in-coming packing material;
• Ensure minimum stock levels are maintained;
• Daily balancing of stock transfers with distribution;
• Daily balancing of finished product stock reconciliation;
• Ensuring variance between BOM and actual<=1%

What are the most complex decisions that you take?

• Decides on order quantity based on forecast, supplier availability and lead time 

Financial Supervision

What are the success measures of your job? 

• Stock holding as per minimum ordering levels;
• Expense control within or below approved budget

What are your main tasks that you do to achieve your outputs?

• Overtime reduction to improve on budget availability;
• Control seasonal contract labour to improve on budget availability;
• BOM review quarterly;
• Prepare and manage annual production budget from zero base;
• Implement and manage all expenditure on a daily basis;
• Identify reputable suppliers for the supply of spares and services;
• Application of stores control and procurement SoP’s as per company requirements;
• Operational decision making as necessary to alter programs when time or budget limitations are reached;
• Maximise on production efficiencies;
• Minimise product rejects;
• Identify, implement and report on Continuous Improvement projects and achieve savings

What are the most complex decisions that you take?

• Overtime and contract labour planning in order to achieve required output at the lowest cost

Quality Assurance

What are the success measures of your job? 

• Application of good Manufacturing Practices;
• Statistical weight control;
• Food Safety;
• Legislation;
• Decrease in Customer complaints;
• Application of good Manufacturing Practices;
• Statistical Quality Control;
• Compliance to Legislation;
• Decrease in Customer complaints;

What are your main tasks that you do to achieve your outputs?

• Storage control, Housekeeping and Cleaning Procedures, Personal Hygiene, Sanitation and Plant Maintenance;
• Compliance to quality specifications;
• Maintenance of ISO 22000 / HACCP programs;
• Compliance to Consumer Protection Act and Trade and Metrology Act;
• Preparation and completion of annual finished product bin, conveying systems and hopper cleaning and fumigation program

What are the most complex decisions that you take?

• Initiate effective corrective action in the most efficient manner

Staff leadership and Teamwork

What are the success measures of your job? 

• Minimal workplace disruption
• Positive teamwork 
• High morale
• Low staff turnover & absenteeism
• Team goals and core values communicated and owned by team members
• Operational Improvement Management departmental score > 3.5
• 20 Keys departmental score > 3.0

What are your main tasks that you do to achieve your outputs?

• Identifies people potential 
• Appointment of candidates with the prerequisite capabilities, qualifications, experience and potential.
• Implementation of Workplace Improvement (20 Keys) and Operational Improvement Management (InvoComs) initiatives.
• Staff are developed to effectively deal with latest technology, legislation, systems and work practices
• Maintains channels of communication between (discipline) function and other function
• Maintains close liaison with other disciplines at operations to ensure integrated decision making
• Encourages the sharing of knowledge and ideas amongst own and other teams

What are the most complex decisions that you take?

• Identify the abilities of team members and decide which are best used to the benefit of the company.
• Decide on the relevant coaching and training interventions which will enhance the leadership abilities of the team leaders.
• Train and lead the team as well as provide discipline and performance feedback.
• Schedule workload to meet priorities and targets.

Health and Safety / RISK / Environmental

What are the success measures of your job? 

• Compliance to Safety, Health, Environment and Risk standards
• Accident/incidents are minimized
• High safety ratings achieved;
• Implement and adhere to the Occupational Health & Safety Act
• Target zero Disabling Injuries;
• Sustainability: Efficient use of Utilities & Minimise waste

What are your main tasks that you do to achieve your outputs?

• Implement corrective actions on audit outcomes
• Attend and participate in Safety meetings;
• All new equipment, machinery and installations to be inspected and signed off 
• Ensure legal compliance by signing off all registers 
• Ensure all corrective actions are implemented.

What are the most complex decisions that you take?

• Rank improvements according to priority. Initiate corrective action in the most efficient manner.

Corporate Governance

What are the success measures of your job? 

• Adherence to Company Policies and Procedures;
• Adds to the value of the company and is also beneficial for all stakeholders in the long term.

What are your main tasks that you do to achieve your outputs?

• Tenders, comparative quotations, Requests for Resolution, Third Party Service Provider contracts;
• Work within a set of systems, principles and processes by which the company is governed.
• Adherence to all company Policies and Procedures

What are the most complex decisions that you take?

• Ensures that costs are within budget availability.

Functional / Operational

What are the success measures of your job? 

• Daily production requirements are met
• Machines availability to achieve targets
• Labour co-ordination in line with Customer / Operational requirements

What are your main tasks that you do to achieve your outputs?

• Ensuring that machines are operated at the design capacity and report any deviations;
• Executing of daily planning;
• Resource allocation;
• Tracking of daily machine running hours;
• Generate various reports based on daily activities;
• Compliance to Trade and Metrology Act.

What are the most complex decisions that you take?

• Decides on machine Change-over versus customer requirements;
• Delegating tasks to employees and ensuring the plan is executed correctly and on time

Qualifications & Requirements

• A minimum of 5 years supervisory experience on packing or bottling line.
• Matric with exemption 
• N4 mechanical and Electrical 
• Diploma in Production management
• Milling Qualifications 

Requirements, Competence and Skills required by the position

• Assertive and diplomatic
• Creative and solution orientated 
• Self-motivated, capable of working independently and delivering on time
• An assertive, goal oriented self-starter with good interpersonal and organizing skills
• Detail orientated
• Sound analytical and decision-making skills
• Exhibit excellent verbal and written communication skills in English
• Be stress tolerant
• Proficient in using office software systems and related programs

Working Conditions

• Stressful
• Complex 
• Non routine
• Long and irregular hours
• Legal responsibilities
• After hours availability

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THE JOB AT A GLANCE:

The Group SSED Director will drive  the Tiger Brands ESD Strategy and manage the  implementation of ESD programme across Tiger Brands. Additionally, provide leadership in development of ESD programme across Tiger Brands and ensure that supply chain transformation, commercial and developmental objectives are achieve in line with Tiger Brands corporate Strategy and BEE aspirations. The ESD programme will contribute to the organization’s objective of making Tiger Brands a “force for good” and establishing Tiger Brands as a leader in development of small black business, black farmers  and black distribution enterprises in the Food and Beverage sector in South Africa

RESPONSIBILITIES
WHAT YOU WILL DO : 

•  Create, implement and evolve the organisation’s ESD strategy
•  Develop annual ESD implementation plans
•  Develop functional ESD commercial initiatives
•  Develop functional ESD commercial strategies and relevant programmes across business units
•  Develop corporate preferential procurement strategies that incorporates commodity preferential procurement tactical plans
•  Develop and execute on the following, but not limited to,:
•  Business Units ESD projects and programmes.
•  ESD Agriculture Development Programme
•  Entrepreneurship programme at site level
•  Community Enterprise Development initiatives
•  Funding recruitment for all beneficiaries from Dipuno and other funding institution
•  Channel Development initiatives that promote and develop black distributors
•  Drive securing of strategic partners with public and private sectors partners, to enhance delivery of Tiger Brands ESD programme
•  Monitor procurement division implementation of BEE spend
•  Deliver on ESD communication and PR initiatives, in collaboration with the Communications division
•  Development and drive execution Market Access initiatives
•  Compile the ESD report for Chief of Corporate Affairs and Sustainability Officer, EXCO and  Social, Ethics and Transformation Committee
•  Drive development of Dipuno Fund annual plans aligned to Tiger Brands ESD plans and oversight of Dipuno Fund implementation and achievement of the agreed annual plans
•  Management of Management Trainees and ESD Specialists within the ESD Division
•  Management of ESD scorecard delivery
•  Management of ESD budgets
•  Management of ESD audit process
• Act as the primary liaison between Tiger Brands and ESD implementing service providers for ESD projects, and manage all ESD Service Providers and Strategic Partners Agreements

QUALIFICATIONS
WHAT YOU WILL BRING TO THE TABLE : 

Key attributes and competencies

•  Foresight: identify ahead of time the social and environmental risks or opportunities that may be relevant in the near, medium and long term
•  Leadership: demonstrated people management, excellent communication skills, and prior success in building and fostering stakeholder relationships at all levels
•  Business and financial acumen: exhibit an understanding of business development and business management functions, as well as an ability to work effectively within budget
•  Proven project management capabilities
•  Influencing and negotiation skills: an ability to influence across functions
•  Trustworthy and ethical

Experience

•  A business relevant degree
•  A minimum of 8-10 years prior experience in ESD, community development and/or sustainable development
•  Experience in BBBEE codes and BBBEE accreditation
•  Track record of developing integrated and sustainable projects that have a measured impact

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JOB DESCRIPTION

A position has become available for a Telesales clerk to join our dynamic team 

RESPONSIBILITIES

• Taking orders telephonically
• Pre-Invoicing of orders
• Printing & Checking of load sheets
• Printing of Invoices
• Other Ad hoc duties as required
• 1 to 2 years related experience
• Ability to communicate on all levels
• Detail orientation
• Ability to handle pressure
• Building customer loyalty

QUALIFICATIONS

• Grade 12 or equivalent
• Computer literate- MS Office

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THE JOB AT A GLANCE

You are accountable to develop, communicate & implement a channel specific Customer strategy which is aligned to the business strategy that optimises the returns for organization. You are also responsible for developing and leading the customer plans that support the channel plans.  Delivery of the Sales targets and profit objects. You are dedicated towards improving the capability of our Customer Manager and Sales Operations teams and creating a great place to work.

RESPONSIBILITIES

WHAT YOU WILL DO

• Achieve Channel and Customer Metrics through delivery of joint business and category plans
• Drive service levels with incremental improvements by working closely with the customer and supply team
• Promotional strategy delivered in line with expectations and Tiger framework
• Work through Customer Marketing team to create shopper/category strategy by customer
• Execute pricing strategy and pack/price architecture in accounts
• Deliver execution vision for all key initiatives
• Grow share, range and distribution in line with channel account targets
• Develop senior customer relationships across account base
• Improve Advantage Group Survey results across customer base
• Create a deep understanding of what is needed to execute channel and customer plans at regional and store level
• Ensure cross functional teams are working closely to deliver execution
• Promotional ROI
• Support cross functional strategic projects
• Embed competition law and compliance within customer team – role model compliance and competition law agenda
• Analyse business:  identify and manage trends. Formulate action plans.
• People: Lead and manage people development and training, ensuring team members are equipped with appropriate skills, knowledge and experience to perform effectively.
• Conduct weekly operational meetings to ensure continual improvement within team
• Mentor, coach and identify learning opportunities to ensure the continuous development of people and self
• Supervise and performance manage teams to deliver the maximum impact within customer base through effective account management
• People scheduling and planning – leave, expense & budget management etc. 

WHAT YOU WILL BE MEASURED ON

• Brand share performance by account / Nielsen’s Market share /forward share/ distribution
• Customer profitability and Satisfaction
• NIS vs Budget / Volume vs Budget / Realization vs Budget
• Team health is monitored & maintained
• POP effectiveness and pricing strategy
• Quarterly reporting: Spend is in line with Budget Effective cost containment
• Plan is completed timeously, within correct format and is relevant to customer portfolio by region, by category, by product profile

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Competencies

• Influencing Others – you are customer relationship obsessed. You use a strategic and consultative sales process to align with customers. You formulate your own opinions on commercial issues and communicate these in a compelling way to build support.
• Owning It – you have a thorough understanding of category, competition and customer and you challenge and push back to ‘make it happen’ for the customer.
• Developing Myself and Others – you build the best customer management team by creating an environment where individuals thrive.
• Staying a Step Ahead – you have a comprehensive understanding of innovations that will elevate our game with our customers.

Experience

• Over 7 years’ customer / key account / sales management experience within FMCG
• Multiple Channel experience ie: Wholesale & Re-Distribution channels, Retail
• Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.

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THE JOB AT A GLANCE:

Contract Duration: Permanent/ Months

Responsibilities

• Operate and maintain an effective engineering spare parts storage system.
• Maintain the correct engineering stock levels.
• Ensure that all engineering materials are receipted and booked in on the materials management system.
• Maintain accurate records of all engineering materials transactions.
• Complete routine stores stock inventory levels under audit conditions when required.
• Complete goods movement transactions of the materials system in a timely manner
• Assist in the offloading of deliveries as and when required.
• Develop proactive relationships with OEM’s and 3rd party suppliers.
• Ensure the security of stock
• Check stock on arrival to ensure deliveries are correct and to the right quality
• Liaise with key production and engineering personnel 
• Support training the users of the stores in the procedures to maintain good operation

RESPONSIBILITIES

WHAT YOU’LL BRING TO THE TABLE:

Key Attributes and Competencies

• Intermediate level of computer skills to include Microsoft Office applications.
• Computerised Maintenance Management Systems (CMMs)
• Ability to work without direct supervision
• Strong problem solving ability
• Ability to liaise with and schedule external contractors and OEM’s
• Willingness to embrace future methods of electronically recording information
• Understanding of MRP and Procurement
• Knowledge of Oracle 

QUALIFICATIONS

ESSENTIAL SKILLS & QUALIFICATIONS:

• Grade 12 
• Appropriate engineering qualification, including diagnostic skills
• Minimum of two years’ experience working within a stores environment
• Engineering background experience preferred.
• Good understanding and knowledge of site and stores procedures.
• High numerical ability
• Good communication skills
• Good planning and resource allocation skills
• High level of personal discipline

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THE JOB AT A GLANCE:

You are accountable for managing a cluster of manufacturing plants to deliver the Safety , Quality plant performance, customer service levels, as well as the required manufacturing standards as per the defined SC KPIs and additional metrics defined in the SLA.  You will participate in the Category Leadership meetings representing the Supply Chain.  You are responsible for safety, human resources, asset care, technology, production execution, quality assurance/control and projects for the category.  You will drive continuous improvement through MECP within your cluster to ensure leverage of Supply Chain COE’s while significantly reducing conversion costs
RESPONSIBILITIES
What you will do :

•  Lead a team of Manufacturing and Operations Managers in the Cluster to deliver the Supply Chain Agenda
•  Co-Ordinate the development of a comprehensive Capability and Skills development program for your cluster ensuring cross business integration and meeting BBEEE targets
•  Deliver and maintain the Cluster Manufacturing Strategy addressing medium and long term capital and end to end capability development programs
•  Develop and maintain the Cluster Budgets through the annual budgeting and forecast update processes
•  Interaction with Government and other agencies to address areas of Tiger Brands and other interests
•  Ensure the implementation of MCEP and other formal business processes.
•  Deliver the Cluster supply chain targets  - OEE, Conversion Costs, Safety {Responsible for site’s environment and safety compliance}, Quality, Asset Utilization and continuous improvement initiatives.
•  Delivery of metrics defined for manufacturing standards as defined in the SQCDSM Framework for the manufacturing cluster.
•  Provide supply input to the PS&OP process.  Ensure delivery of the commercial activity through the creation of a supply plan that will meet the demand of business objectives.
•  Identify cluster optimization opportunities and deliver reliable and efficient supply that meets the agreed plans.  Support process improvement initiatives to achieve business performance.  Manage key end-to-end business processes ensuring that they add value to the business.
•  Identify key environmental drivers and understand their impact upon business strategies and decisions. Ability to lead fact-based decision-making for long-term strategic issues; Analyze the wider business and political implications when making decisions, including the effectiveness of outcome
•  Approve, initiate, implement and provide on-going support to programs for plant process optimization to include continual improvements in manufacturing costs, productivity, quality, safety and operating efficiency.  Establish and drive the strategies and standards required to deliver against business plans; translate internal and external analysis into strategy and action

What you will be measured on:

• Cost of poor quality
• Consumer complaints
• Conversion Cost variance (Std. vs. Actual)
• ATP / CTP /Production Bias
• Overall Equipment Effectiveness
• Sustainability Index
• Asset utilization
• Capital Budget Adherence
• Safety Index
• MECP maturity index
• Maintenance costs
• Material usage variance  

What you will bring to the table :

•  Core knowledge – Manufacturing Strategy, Sales & Operational Planning, Engineering and Process Knowledge, Legal and Regulatory Compliance, Quality and Safety, MECP, Maintenance planning

Key foundational competencies

•  Academic – Analytical skill, Financial acumen, Commercial acumen, Risk management, Problem solving, Decision making, Accountability and responsibility
•  Leadership – Leading with Vision, Leading with Integrity and respect, Taking the Tiger perspective, Driving long-term results, Developing Myself & Others,
•  Personal Effectiveness – Effective communication, Interpersonal skills,  Awareness of the needs of others, Integrity

QUALIFICATIONS
ESSENTIAL SKILLS & QUALIFICATIONS:

• 15+ years experience in SCM, 10+ factory manager experience in production, maintenance, quality and safety
• Commercially oriented education like MBA or other business degree would be an advantage

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THE JOB AT A GLANCE:

Your ultimate goal is the creation of a world class internal audit team, to get there you work across the organisation to call attention to risks and drive actions to protect Tiger Brands. You direct a team of audit professionals who work with the business to understand required audit interventions, make valuable recommendations on controls, and influence change. You work tirelessly to instil trust in the internal operations of Tiger Brands, proactively identifying areas where improvement is required to adhere to our internal controls and working to ensure the culture within the organisation is one which prioritises integrity
RESPONSIBILITIES
WHAT YOU WILL DO :

•  Responsible for the vision/oversight of the planning, managing and performing of operational, financial, and compliance audit projects as well as reviewing new processes for compliance
•  Interface and work closely with the Audit Committee in discharge of its fiduciary responsibilities by functionally reporting, providing quarterly updates on plan status and results of audits, and providing insight on control environment and trends
•  Evaluates the effectiveness of controls and identifies any ineffective practices, communicates these regularly to the Executive Leadership Team to ensure required interventions are put in place as soon as required
•  Develops and maintains ongoing relationships with Finance Business Partners, Corporate Teams and Shared Services to identify and respond to emerging risk issues on a timely basis
•  Functions as risk management expert and recommends controls and operational improvements to mitigate risk and improve operational functions, where appropriate
•  Coordinates with external auditors to ensure proper audit coverage, eliminate duplicate efforts and improve the efficiency and effectiveness of audit activities
•  Leads the development of performance metrics and other analytical tools for audit procedures (operational and financial)
•  Accountable for the roll out of an appropriate risk management framework aligned to KING IV and responsible for appropriate facilitation of risk management practices across the business leading to the identification of strategic and operational risks.
•  Accountable for drafting the Risk Management sections of the Integrated Annual Report
•  Serves as the Ethics Officer for the Group and implements appropriate processes to manage the close out of all Whistle Blowing reports and forensic investigations
•  Manage a team of Audit professionals, developing top talent for the business by providing coaching skill development opportunities

QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE:

Key attributes and competencies

•  Silo-breaker - Ability to interact effectively at all levels and break down barriers across functions
•  Excellent planning, organising, negotiating and leadership skills - able to focus and align organisation around critical initiatives and facilitate progressive change
•  Unquestionable ethics – capable of developing the relationships whilst maintaining objectivity independence
•  Problem solver – focussed not just on identifying problems but also on finding innovative solutions
•  Business understanding - Possesses a high degree of business judgment to bring a business perspective and pragmatism to the Internal Audit function
•  Credibility  - able to advise company Executive Leadership Team and Board of Directors

Experience

•  Relevant finance qualifications
•  Certified, credible auditor with applied experience and understanding of international audit standards

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THE JOB AT A GLANCE:

• Bakeries National SSHER Coordinator has overall responsibility for assisting the entire group security, safety, and environment managers in improving site performance in all these areas health and safety related initiatives in the business.
• The role is responsible for ensuring implementation the international safety and environmental management systems and ensure the site adherence to all SHE related legislation.
• The role is also responsible to ensure accurate and on-time reporting of all site info in security, safety, health, and environment by collaborating with all site level Risk coordinators / Risk control officers.
• This role will provide functional leadership and support for all site level Risk coordinators / Risk control officers.

RESPONSIBILITIES
WHAT YOU WILL DO

•  Responsible for analysing  the reporting key Sustainability KPIs (energy usage, water usage, and manufacturing waste) for the manufacturing footprint. Basis, gaps, work with site team to identify improvement projects and drive these projects for environmental impacts.
•  Responsible for the updating and maintaining of Albany Bakeries ISO 14001 system’s Policies and Procedures’ leading to a uniform standards within all sites; Design and drive implementation through Site Risk Coordinator/ Risk Control officers.
•  Collaborate and align the sustainability plans and objectives with Site Risk Coordinator/ Risk Control officers.
•  Assisting all manufacturing with legal compliance aspects ensuring that sites understand the requirements and how it must be implemented.
•  Monitor site legal compliance & provide advice on national Health and Safety legislation requirements.
•  Where requested, assist Tiger Brands sites with formal and informal investigations of accidents in the workplace.
•  Work with site teams to develop strategic and long term developmental and improvement programs (Business continuity Plan and Emergency response program etc.)
•  Monitor adherence and support the team in attaining their SSHE Pillar scores in accordance with MECP continuous improvement methodology
•  Support site teams in prioritizing and executing their health and safety and Environmental CAPEX plans
•  Manage overall performance of Safety ecosystem within Albany in terms of Costs (PPE, Capex budget, project savings), adherence to KPIs, monitoring and reporting of key issues
•  Work closely with Occupational Health personnel to identify & mitigate risks that may lead to occupational ill health. Advise line managers on all accident / incident investigations plus providing support on investigation on incidents reported to Workman’s Compensation Commissioner.
•  Collate all month-end reporting data from all sites for security, safety, health and environment reporting
•  Sense-check data for accuracy and ensure feedback on anomalies is received
•  Generate reporting slides for monthly, quarterly, and annual reporting in the group SSHE team
•  Provide initial data analysis insight to the group SSHE team for any reports generated
•  Provide data analysis input to the group SSHE team
•  Assist in implementation of new reporting systems to improve efficiency of reporting
•  Collate MECP self-assessment scores from sites for central reporting purposes
•  Collate calibrated MECP scores from the group team for central reporting purposes
•  Do an initial assessment of any new suppliers or service providers in the SSHE space to bring to the SSHE team for introduction to sites or use at group level
•  Manage all group SSHE procurement processes – placing orders, registering new vendors, etc.

QUALIFICATIONS
WHAT YOU’LL BRING TO THE TABLE:

•  Core knowledge – Safety management, Safety rules and regulations, Food Safety, Government policies on Safety

Key foundational competencies

•  Academic – National Diploma Environmental Health.
•  Qualification in Legal aspects of the Occupational Health and Safety Act
•  Leadership – Leading with Integrity and respect, Influencing others, Managing change, Owning it!, Thinking Innovation, Embracing Diversity, Staying a Step-Ahead
•  Personal Effectiveness – Effective communication, Interpersonal skills

Experience

•  Minimum of 8 Years Risk Management experience in the Food/Beverage industry

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THE JOB AT A GLANCE

You are accountable for key account and sales execution across your portfolio. You lead the development and execution of effective sales strategies and initiatives that will maximise and capitalise on sales opportunities.  In close collaboration with the Customer Marketing and Customer Management teams, you lead the team of regional sales managers and coordinate the activity of TBFS and Sales Agents to achieve our growth targets.  You are dedicated towards improving the capability of our sales teams and creating a great place to work.

RESPONSIBILITIES

WHAT YOU WILL DO

• Understand the customer, category, competitive and business trends to develop, implement and monitor a national sales strategy that includes sales activity plans and budgets with objectives and key performance indicators.
• Manage gross profit, net sales value and volume in terms of on-going analysis, investigation and reporting on sales information.
• Ensure everyday great execution by directing the activities of the sales teams.
• Develop specific targets that are aligned to regions and sales agents, ensuring that all teams are motivated to attain their targets.
• Conduct daily monitoring of sales activity and store audits and take appropriate corrective action where necessary.
• Compile and manage the national sales budget, including Field Sales expenses.
• Develop, monitor and maintain clearly communicated scorecards, standard operating procedures and standards that reflect business strategic objectives.
• Through the joint planning process, develop and manage the implementation of sales initiatives in the commercialization of innovation projects.
• Work with the Customer Operation’s Manager to develop a coverage strategy and formulate representative call cycles that ensures maximum representation based on store contribution that optimizes productivity.
• Ensure that merchandising is planned and conducted to brand and store demands.
• Monitor and control discounts.
• Monitor and measure activation on shelf by region and customer.
• Ensure the implementation of point of purchase drivers.

WHAT YOU WILL BE MEASURED ON

• Overall net sales target and volume
• Market share /forward share/ distribution
• Customer profitability
• POP effectiveness and pricing strategy
• Customer Satisfaction
• Effective cost containment
• People Development (% of team meeting targets)

QUALIFICATIONS

WHAT YOU’LL BRING TO THE TABLE

Competencies

• Leading with Vision – you are an expert at keeping the sales vision on track, motivating the sales team to achieve the sales vision goal and providing your team with overall direction.
• Owning It – you are the direct connection between the product and the customer. You consistently demonstrate and proactively deliver a thorough understanding of sales strategies, tactics and initiatives.
• Driving Long Term Results– you are fixated on hitting sales targets and driving sales operational excellence but you also look beyond today’s problems.
• Developing Myself and Others –you find ways to grow and develop the capability of the sales teams.

Experience

• Over 5 years’ sales management/operations experience
• Extensive trade experience in FMCG preferably in a customer management role
• Finance sales experience (promotional budgets, trade budgets, revenue forecasting, etc.)
• Experience managing sales teams (including field sales)