The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Purpose of the Job
- To ensure optimum stock levels in the Distribution Centre. To ensure the ease of oversight if needed from other departmental heads. Facilitate certain authorised functions and drive compliance. Ensure that Stock take results achieved.
Job Objectives
- Ensure staff productivity by ensuring Supervisors instructions are implemented
- Ensure that staff comply with Occupational Health and Safety Regulations and good warehouse practice principles
- Manage Storage capacity in designated department
- Ensuring FIFO system adhered to
- Monitor inventory discrepancies and the action of such (Stock Investigations)
- Daily cycle counts maintained
- Ensure no stock on hold
- Bi-yearly stock take implemented
- Ensure all Stock take prep is implemented for an easier count
Qualifications
Experience
- Previous working experience in a similar environment an added advantage.
- Previous warehouse experience would be an added advantage
Knowledge and Skills
- Knowledgeable on Operating Systems within a warehouse environment.
- Sound verbal and written communication skills
- Computer Literate
- Working towards deadlines
- High attention to detail
- Good interpersonal & leadership skills
Closing Date
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Purpose of the Job
- Medirite Moffat-on-Main is looking for a qualified Pharmacist Assistant Post Basic to join our team starting Immediately.
- The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties.
Key Performance Areas include:
- Stock control
- Dispensing (under the supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
Knowledge and Skills
Essential:
- Customer service orientated
- Dispensing knowledge
- Knowledge of dispensing systems and ordering systems
Desirable:
- Knowledge of Retail/ FMCG operations
Closing Date
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Purpose of the Job
- Medirite Welkom is looking for a qualified Pharmacist Assistant Post Basic to join our team starting Immediately.
- The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties.
Key Performance Areas include:
- Stock control
- Dispensing (under the supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
Knowledge and Skills
Essential:
- Customer service orientated
- Dispensing knowledge
- Knowledge of dispensing systems and ordering systems
Desirable:
- Knowledge of Retail/ FMCG operations
Closing Date
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Purpose of the Job
- To lead the planning, execution, and management of end-to-end marketing campaigns and initiatives across Medirite Plus and related business units. The role is responsible for driving customer engagement, brand awareness, foot traffic, and sales growth through integrated marketing campaigns, digital initiatives, supplier partnerships, and in-store activations.
- The Marketing Campaign Manager will serve as the central point of coordination between internal stakeholders, agencies, suppliers, and operational teams, ensuring all marketing activity is delivered on time, within budget, and aligned to business objectives.
- The role also requires strong digital marketing knowledge and the ability to manage omnichannel campaigns across retail, digital, social media, and experiential platforms.
Job Objectives
Campaign Strategy & Execution
- Plan, manage and execute end-to-end TTL marketing campaigns across all channels.
- Lead Month-End, Perception, Seasonal and Category campaigns from briefing through implementation and post-campaign reporting.
- Develop campaign concepts and marketing initiatives that drive customer acquisition, engagement and sales growth.
- Ensure all campaigns align with business strategy, category objectives and commercial priorities.
- Manage campaign timelines, budgets and deliverables to ensure successful execution.
- Coordinate campaign deployment across stores and digital platforms.
Agency & Stakeholder Management
- Act as the primary liaison between internal stakeholders and external creative, media and digital agencies.
- Develop and manage campaign briefs, ensuring clear objectives and deliverables.
- Coordinate all sign-off processes for print, digital, social media and POS materials.
- Monitor agency performance, timelines and quality standards.
- Facilitate workflow between Marketing, Operations, Buying, Suppliers and external partners.
Digital Marketing & Social Media
- Manage and support digital marketing campaigns across paid, owned and earned channels.
- Work closely with digital and media agencies to plan and execute digital campaigns.
- Oversee social media content calendars and campaign rollouts across relevant platforms.
- Ensure content is engaging, customer-focused and aligned to campaign objectives.
- Monitor digital performance metrics and provide optimisation recommendations.
- Maintain awareness of digital marketing trends, retail media opportunities and emerging platforms.
Store Openings, Activations & Events
- Plan and coordinate new store openings and launch campaigns.
- Manage in-store activations, promotional events and experiential marketing initiatives.
- Collaborate with suppliers and brand partners to deliver impactful customer experiences.
- Drive initiatives that increase store traffic and strengthen customer engagement.
- Oversee event execution from planning through post-event evaluation.
Supplier & Partnership Marketing
- Build and maintain strong relationships with suppliers and strategic partners.
- Identify and develop collaborative marketing opportunities.
- Manage supplier-funded campaigns and activations.
- Ensure partner initiatives align with brand objectives and deliver measurable value.
Reporting, Analytics & Performance Management
- Track, analyse and report on campaign performance.
- Produce weekly, monthly and campaign-specific sales performance reports.
- Support Brand Manager in presenting insights and recommendations to senior management and key stakeholders.
- Monitor marketing spend and campaign ROI.
- Use campaign data and customer insights to optimise future activity.
- Support budget planning, forecasting and performance reviews.
Operational Excellence
- Participate in operational meetings and cross-functional business forums.
- Manage campaign administration, invoicing and supplier documentation.
- Ensure campaigns are delivered within governance, compliance and brand standards.
- Continuously identify opportunities to improve campaign effectiveness and processes.
Quality, Governance and Compliance
- Ensure campaigns are executed in line with approved processes, standards, brand guidelines and governance frameworks
- Maintain accurate campaign records, documentation and administrative artefacts to support auditability and reporting.
- Support compliance with financial, contractual and operational requirements related to campaign execution.
- Adhere to organisational policies, controls and ways of working to ensure consistent and reliable campaign delivery.
Qualifications
Essential
Desirable
- Diploma or Degree in Marketing, Communications or a related field
Experience
Essential
- + 2years’ experience in a campaign management role (e.g., advertising/media) with a track record of strong campaign management support and related activities.
- Experience working with creative, media and digital agencies.3
Desirable
- Retail and FMCG, Beauty or Healthcare marketing experience advantageous.
- Experience managing events, activations and store launches.
- Strong digital marketing knowledge and understanding of social media, paid media.
Knowledge and Skills
Key Competencies
Technical Competencies
- Campaign Management
- Digital Marketing
- Social Media Management
- Marketing Analytics & Reporting
- Retail Marketing
- Budget Management
- Supplier Management
- Agency Management
- Project Management
Behavioural Competencies
- Strategic Thinking
- Customer Focus
- Innovation & Creativity
- Relationship Building
- Influencing & Negotiation
- Results Driven
- Attention to Detail
- Planning & Organising
- Resilience & Adaptability
Closing Date
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Purpose of the Job
- The purpose of the Customer Service Assistant role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company support, ensuring customers’ requests are actioned with a sense of urgency, care, and understanding.
- The Customer Services Assistant ensures that customer calls and concerns are properly considered, captured on the system, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge.
- To ensure that we optimise our service delivery to our customers and align with our teams, the working hours are a 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements.
Job Objectives
- Delivering high quality customer service and continually contributing towards a culture of customer service
- excellence – being passionate about the customer experience!
- Managing all incoming calls and communicating clearly with our customers, providing support pertaining to questions, resolution of any emerging problems and product / service information with accuracy.
- Being proactive to urgent/emergency situations in accordance with product/service guidelines.
- Providing timely escalation of requests and updating our customers on the progress of resolution.
- Remaining knowledgeable of performance requirements, brands, products, campaigns, and process documentation – being passionate about your own development!
- Ensuring all service level goals are understood and achieved.
- Taking the necessary steps to drive up customer retention.
- Following all set Shoprite standards, policies and procedures and providing input when something is not working as well as it should.
- Proactively seeking ways to continuously improve the customer experience.
- Taking initiative and assist teammates in need, where possible (example: with knowledge transfer or language barrier with customer).
- Supporting other responsibilities that may be assigned from time to time.
Qualifications
Essential
Beneficial
- Degree/Diploma or Courses in Communications or a related field.
Experience
Essential
- 1-3 years’ experience in a Customer Services environment or similar role.
Knowledge and Skills
Essential
- Strong proficiency in Microsoft Office 365, including SharePoint Online
Desired
- Experience in a retail / contact centre environment
Closing Date
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Purpose of the Job
- The purpose of the role is to coordinate and perform testing activities of a more complex nature, to ensure the successful implementation of business solutions. The role designs, develops and administers a series of complex tests and evaluations that identify any potential issues with a product before its general release, including defect fixes, functional and non-functional testing, system enhancements, new applications, fixes for incidents and disaster recovery testing (includes changes to systems or business products).
- The role verifies and validates that the intended solution meets stated requirements and specifications that guided its design and development, and that they work within required standards and frameworks.
- The role provides technical expertise and support relating to testing and evaluations and takes the technical lead on large and complex projects requiring deep specialised knowledge, working in close collaboration with project, testing and functional teams across the business to deliver client application support and ensure IT operations run smoothly.
- The role executes operational processes of high complexity and scale.
Job Objectives
- Lead, Coordination and Execution of Test case generation and review (high complexity and scale)
- Work alongside the Test Manager / Senior Test Analyst, and the Application specialist to identify what to test by translating functional and business requirement specifications into testable test plans and test cases.
- Identify and document key test scenarios and cases of high complexity and scale
- Determine test prerequisites, test criteria, and record expected results
- Review final test cases with Test Manager and obtain sign-off.
- Test prerequisites compilation
- Identify and obtain required test materials (test data), and the required test environment
- Ensure test environment setup (i.e., test server access and test logins), and prepare test results pack for results recording and sign-off.
- Review final test cases with Test Manager and obtain sign-off.
- Test execution and recording
- Follow the written test case/ specification & record test results.
- Compare actual results against expected results.
- Record pass/fail status of each test case.
- Report, record and assign defects identified.
- Retest and update on fixed defects.
- Execute and coordinate regression tests.
- Maintain the test environments by performing end to end system testing, also performance testing in some cases on highly complex projects.
- Ensure all the above is done by the rest of the applicable Testing Team.
- Quality Assure, Guide and Lead the team in these duties.
- Lead, Coordinate and Maintenance of high quality and accuracy
- Understand the applications under test and ensure that it meets the necessary expectations as defined by business. Guide and lead the applicable testing team to the same.
- Lead, Coordinate and Ensure Quality Assurance of all relevant testing activities.
- Manage, lead, and actively ensure the maintenance of test documentations to reflect current
- system operations. Identify opportunities for continuous improvement.
- Champion, lead and support improvement of testing process and initiatives
- Lead, Coordinate and ensure Test status updates
- Provide direct feedback and guide and support the Testing Team to provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
- Report to management any negative trends in the quality of software in pre- and post-production.
- Provide estimates and feedback to the Management for project scheduling purposes.
- Ensure effective communication with key stakeholders.
- Coordinate, manage, prepare, and maintain test tracking reports.
- Lead, Coordinate and ensure Test closure activities
- Quality assures, lead and ensure test completion - no outstanding high-risk issues, defect have been fixed and retested or deferred or accepted as permanent restrictions.
- Ensure effective handover of test artifacts to people who need it in the future, e.g., maintenance or support teams.
- Coordinate team participation and participate directly in highly complex project retrospectives and contribute and document lessons learned.
- Ensure Archiving of test work products, like test results, test logs, test status reports etc.
Qualifications
- Degree or Diploma in Information Technology or a related field – (essential).
- Formal software testing training (e.g., ISEB, ISTQB CTFL) – (essential).
- Advanced testing certified (e.g., ISTQB CTAL) - (essential)
Experience
- +5 years’ experience as a Lead Test Analyst with extensive demonstrable experience with manual testing, SQL experience and testing in an Agile environment – (essential).
- Extensive experience of testing complex user interfaces – (essential).
- Experience with API testing, Automated testing tools and Remedy or similar CM experience – (desired).
- Testing experience in a retail environment – (desired).
- Experience of testing using an automated test tool such as QC and QTP/Selenium/Test Complete/Robot Framework or any other – (desired).
Knowledge and Skills
- Expert knowledge of functional testing, system testing, integration testing, regression testing – (essential).
- Expert knowledge of structured test methods and processes – (essential).
- Excellent understanding of testing concepts and the role of QA within Agile development methodology / Scrum management techniques – (essential).
- Knowledge of systems performance testing, user acceptance testing – (desired).
Closing Date
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Purpose of the Job
- The Application Specialist III primary responsibilities are to independently participate in the coordination of projects requiring functional and specialised knowledge, working in close
- collaboration with, but not limited to, project teams, functional teams, and vendors. This role takes the technical lead in large or complex applications requiring deep specialised knowledge.
- The application specialist should be able to coordinate testing and perform quality assurance on the data and validate the outcome of the testing. Application Specialists are expected to be expert in several computer programs and data interfaces.
Job Objectives
- Manage, coordinate, execute and support application support activities within assigned business areas.
- Coordinate and manage application support and resolutions of multiple software applications /products of high complexity.
- Work with Analysts, Developers, Programmers, and business to lead and coordinate the identification and resolution of any software issues and effectively support end users.
- Lead and coordinate the review of and input into technical design specifications, and the provision of technical support to end users, including support with requests, issues and queries on system functionalities of high complexity.
- Investigate and analyse problems of high complexity to establish the root cause. Support the team with investigation of complex problems and integration of findings requiring expertise.
- Plan, coordinate and lead development, configuration and upgrading of varying complexity (low to high) system activities, effectively planning, and handling all assigned changes within the specified environment.
- Coordinate and lead multiple software releases and deployments.
- Plan, co-ordinate, oversee and lead activities across multiple functional lines, all assigned tasks are executed on time and within agreed frameworks and standards.
- Provide back-up to team members and leads as required.
- Coordinate, oversee end user training on applications on varying complexity and conduct same for applications of high complexity.
- Coordinate, support and participate in functional, regression and performance testing of varying complexity.
- Assign and co-ordinate and manage tasks for the team as required and support with quality assurance of system / application standards.
- Manage and coordinate timely and effective communication with team, stakeholders and users
- Work closely with team members and team managers to enable quick prioritisation and timely resolution of issues. Support team members with complex problems, queries and resolutions.
- Manage and maintain regular communication with users across multiple business areas, answering questions, updating on system changes, troubleshooting problems, and providing expert assistance.
- Manage and direct regular communication with internal and external stakeholders, branch teams, IT operations and other departments across all levels.
- Manage, coordinate and deliver effective day to day IT operations within the specified area
- Manage and handle all relevant support issues.
- Keep track of and identify support call trends and make recommendations on suitable resolutions to key stakeholders.
- Manage, monitor and follow-up all assigned service desk calls according to service level agreements.
- Advise teams on client-specific application configuration and lead highly complex application configurations.
- Manage effective delivery of Training and Support to Service Desk support.
- Coordinate and manage work of Application Support Specialists within assigned teams.?
Qualifications
- SDA - Service Desk Analyst Certification - (essential)
- ITIL 4 Bridge Certification - (essential)
- MS SQL fundamentals (Introduction to SQL) Certification - (essential)
- MS SQL - Querying data with Transact Certification - (essential)
- DevOps principles - (desired)
Experience
- +4 years’ experience in a Lead Applications Support Specialist or similar role within an IT support team, working with large and complex applications software and solutions – (essential).
- Extensive experience in cloud solutions – (essential).
- Extensive IT Support and Operations knowledge, with good exposure to mentoring and supporting a team – (essential).
- Experience of working on projects in both Agile and DevOps – (essential).
- Strong change management experience – (essential).
- Experience in a Retail / Wholesale / Financial Services industry - (essential)
- Experience in software development and testing - (desirable).
Knowledge and Skills
- Remedy software knowledge - (desirable)
- Exposure to vendor management - (desirable)
- Exposure to Project Management - (desirable)
- Knowledge of SDLC - (desirable)
Closing Date
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Purpose of the Job
- The role is responsible for system analysis, design, creation and testing of highly complex applications, in accordance with agreed specifications and standards. Works alongside systems designer(s) to build new and sustainable systems and creative software solutions.
- Takes the lead on technical design, development, maintenance, and support of large-scale and high complexity systems, applying deep, specialised knowledge to adapt and deliver within the required frameworks.
- Further plays the role of mentor tother developers / programmers, enabling the function to grow the capability while creating a high performing team. Has advanced technical writing skills for Use case relatives and diagrams.
Job Objectives
- Manage and coordinate the design, development, and implementation of efficient and effective solutions by creating well-engineered business applications for multiple, enterprise-wide channels
- Take the technical lead on large and complex projects and serve as a senior technical expert in understanding and translating business requirements into the appropriate applications and solutions. Direct suitable solution(s), technical interfaces, specifications, and systems / application architecture that address business needs/stakeholder requirements, solution delivery and operations areas.
- Implement system analysis of highly complex applications and systems. Manage, coordinate system analysis conducted by Software Engineer I and II.
- Create conceptual, logical, and physical solutions and write clean, scalable code using appropriate coding techniques, methodologies, and programming languages.
- Develop solutions, systems, and unit test standards according to organisational frameworks and standards and provide guidance on best practices to enhance solutions.
- Guide and maintain analysis / development principles and quality compliance criteria to deliver according to commitments.
- Oversee, guide and direct requirements with systems designer and other developers.
- Plan and identify areas for modification and improvement and lead completion of deliverables throughout the system development life cycle and ensure compliance according to agreed plan.
- Work within the frameworks of both waterfall SDLC and Agile (SCRUM, Tester & Application Analyst) methodologies.
- Plan, organise and control own work effort, including regular progress feedback town and other relevant areas. Support in guiding and managing the work efforts of Software Engineer I and II.
- Lead and coordinate effective solution development and perform quality assurance and testing
- Create quality of program documentation and scripting on highly complex projects and oversee and quality assure documentation and scripting completed by Software Engineer I and II.
- Support and maintain existing solutions and front-end systems
- Troubleshoot highly complex channel transactional data and system related issues and Identify problems and propose changes, liaise with technical and business users to resolve issues and coordinate and support implementation of changes to existing systems. Lead and support the team with investigation of complex problems and integration of findings requiring expertise.
- Identify/verify problems and review & propose changes
- Liaise with technical and business users to resolve issues
- Oversee and/or implement changes to existing systems
- Manage, analyse, develop, implement, and assist with designing of solutions
- Liaise with Designer and Architect to define requirements, system design and documentation on multiple / high complexity projects.
- Conduct system analyses on highly complex projects and coordinate and lead Software Engineer team in handling and delivering on project related work outputs and requirements.
- Perform, build, and oversee system development and automation testing for volume and Integration.
- Manage and Oversee development and perform quality assurance and code review on highly complex projects.
- Drive and lead adherence to organisational frameworks, processes, and best practices.
- Coordinate the integration of new software and systems into existing environment
- Coordinate and actively Investigate and analyse new software and systems
- Plan, design, and support systems designer with integration solutions for high complexity systems integration.
- Practice Responsibilities
- Lead Code Reviews and ensure quality of code being delivered is to Shoprite Standards
- Actively schedule and drive the Practice improvement workshops and any related Communities of Practice required
Qualifications
- Diploma /Degree in Information Systems / B.Sc. Computer Science (or similar) – (essential)
- "Strong" achievement in IKM assessment for Developers
- "Strong" achievement in IKM assessment for Design
- Agile Foundation Training completed
- Security training (OWASP top 10) completed and advanced
- Formal Leadership training (i.e. RLDP)
- Advanced certification in a programming language required and related frameworks --or--
- Advanced certification in software / solution design (depending on position requirement)
Experience
- +5 years’ experience as a Software Engineer / Analyst Programmer – (essential).
- Extensive Experience with working on highly complex projects within the Software Development Life Cycle – (essential)
- Extensive Experience building software using languages and technologies of the .NET framework, .NET Core, as well as testing (unit, system, performance, integration, and volume) - (essential)
- Extensive code review and code quality assurance experience - (essential)
- Demonstrable experience in System integration & analysis; - (essential)
- Expert level experience in database design and development using T-SQL code (essential).
- Experience with NoSQL will be advantageous.
- UI design and basic user experience (UX) principles (essential).
- SOLID and OOP practical experience (essential).
- Extensive UML exposure including sequence and class diagrams - (essential)
- Demonstrable experience working on projects in both Agile and DevOps - (essential)
- Experience in a retail environment - (essential)
- Agile Development, SCRUM, or Extreme Programming methodologies - (essential)
- Automation (Unit and deployment) - (essential/preferred)
- Designing user interactions on websites, D42 developing servers, and databases for website functionality - (essential/preferred).
- Microservices - (desirable)
- Designing user interactions on websites, developing servers, and databases for website functionality - (desirable)
- Automation (Unit and deployment) - (desirable)
Knowledge and Skills
- Expert level knowledge in distributed source control systems, like GIT or TFS, Application-level architecture and Web services (SOAP and Rest) - (essential)
- Extensive knowledge of networking and security principles and requirements - (essential)
- Agile Development, SCRUM, or Extreme Programming methodologies - (essential)
- Automation (Unit and deployment) - (essential/preferred)
- Designing user interactions on websites, D42 developing servers, and databases for website functionality - (essential/preferred).
- Microservices - (desirable)
- Designing user interactions on websites, developing servers, and databases for website functionality - (desirable)
- Automation (Unit and deployment) - (desirable)
Closing Date
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Purpose of the Job
- The purpose of the Technology Team Lead III is to lead and optimise the delivery of technology solutions across a defined portfolio, providing advanced technical leadership and ensuring end-to-end delivery of scalable, high-performing systems through effective execution, dependency management, and strong stakeholder and team alignment.
Job Objectives
Technology Delivery Leadership
- Lead and drive end-to-end delivery of technology solutions across the SDLC.
- Define delivery approaches, standards, and best practices to ensure quality outcomes.
- Oversee design, development, testing, integration, deployment, and support activities.
- Ensure alignment to architecture, engineering standards, and enterprise frameworks.
- Optimise system performance, scalability, stability, and maintainability.
Portfolio & Execution Management
- Manage delivery across a portfolio of projects, programmes, and releases.
- Define and drive execution plans, ensuring alignment to timelines and business priorities.
- Manage cross-team dependencies, risks, and delivery constraints.
- Drive delivery governance, ensuring adherence to SDLC, change, and release processes.
- Monitor and report on portfolio performance, delivery health, and improvement areas.
Advanced Team Leadership
- Lead, mentor, and develop a high-performing, multi-disciplinary team.
- Drive team accountability for delivery outcomes, quality, and timelines.
- Oversee workforce planning, resource allocation, and capability development.
- Foster a culture of continuous improvement, innovation, and collaboration.
Stakeholder & Business Engagement
- Build and manage strong relationships with business, IT leadership, and vendors.
- Translate business requirements into executable delivery outcomes.
- Provide strategic input into solution direction and delivery prioritisation.
- Communicate risks, progress, and outcomes at a senior stakeholder level.
Governance, Risk & Operational Excellence
- Drive compliance with governance frameworks, quality standards, and controls.
- Identify and mitigate delivery, technical, and operational risks.
- Ensure robust production readiness, release management, and support transition.
- Lead resolution of critical incidents and escalations.
Qualifications
- Degree in IT, Computer Science, Information Systems or related field (essential)
Experience
- 5–7+ years’ experience in technology delivery, including coordination of multiple project team deliverables towards project objectives and deadlines or similar (essential).
- Of which 3+ years in formal team leadership role or similar (essential).
- Proven experience managing multiple projects or a delivery portfolio.
Knowledge and Skills
- Exposure to structured delivery environments (Agile, Waterfall, Hybrid)
Closing Date
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Purpose of the Job
- Are you passionate about beauty and skincare?
- Medirite Plus Lydenburg is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.
Your main duties will consist of:
- Advising customers on products and prices and;
- Promoting and selling beauty products by means of rendering excellent customer service
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Objectives
- Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
- Giving product demonstrations and helping customers find products that meet their needs.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
- Ensure proper presentation of products on shelves.
- Explain to customers how to use products they’re interested in buying.
- Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
- Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
- Handle customer queries and escalate where necessary to management.
- If required, assist with any ad hoc duties, excluding dispensary.
Qualifications
Essential
Desirable
- Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.
Experience
Essential
- Proven experience working within a beauty and skincare environment in a similar role.
- At least 5 months of point of sale / till point experience within a retail environment.
Knowledge and Skills
- Ability to demonstrate and promote beauty products.
- Understanding of which products suit different skin types.
- Solid communication and interpersonal skills.
- Strong product knowledge of various cosmetics and beauty products.
- Excellent customer service and sales abilities.
- Results and target-driven.
- Strong administration skills.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Retail/FMCG background and understanding of merchandising and promotions principles.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
Closing Date
Method of Application
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