Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
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Job Description
- We are seeking a reliable and organized Store Administrator to oversee the day-to-day operations of our retail store. The ideal candidate will be responsible for maintaining store records, managing inventory, handling customer inquiries, and coordinating with store staff to ensure smooth operation. The Store Administrator will also be responsible for creating and maintaining a clean and organized store environment.
Key Responsibilities:
- Maintain accurate records of store inventory, sales, and expenses
- Monitor and manage inventory levels to ensure adequate stock is available
- Handle customer inquiries and complaints in a prompt and professional manner
- Ensure compliance with company policies and procedures
- Perform routine store maintenance tasks, such as cleaning and organizing shelves
- Assist with the implementation of store promotions and marketing initiatives
Minimum Requirements:
- Matric or Equivalent
- Previous experience in a retail environment
- Strong organizational and time management skills
- Excellent communication and customer service skills
- Proficient in Microsoft Office applications
- Ability to work independently and as part of a team
- Attention to detail and ability to multitask
- Familiarity with inventory management software is advantageous
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring work environment and have fun.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- Desirable: 6 months of retail experience
- Desirable: Matric or Equivalent
- Clear Criminal record
- Proficiency in English
- Ability to communicate effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Duties and Responsibilities:
- Optimize sales through specialist product knowledge and selling technique.
- Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
- Adhere stock loss controls in store.
- Ensuring individual targets are met consistently.
- Understand, accept and follow all company policies and procedures.
- Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
- Assisting, training and imparting knowledge to fellow team members on products.
- Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty when dealing with cash and finances.
- Ability to take leadership.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirements:
- 2 – 3 years of retail experience
- Matric or Equivalent
- Clear Criminal record
- Ability to communicate effectively.
- Microsoft – Computer Proficiency
- Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
- Training academies sign off. (For Internal)
- Passion for technical products.
- Product Specialist knowledge will be advantageous.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Purpose
- The Project Administrator supports the delivery of technology, system, and transformation initiatives across Cape Union Mart’s IT landscape. The role provides organisational, documentation, coordination, and reporting support to the Project Management Office (PMO), ensuring structured delivery, governance compliance, and clear communication across all stakeholders.
- This position is designed as a development pathway toward becoming a future Project Manager. The Project Administrator will support multiple projects, learn core delivery practices, and gradually take ownership of specific administrative and coordination activities under guidance from a Project Manager or Senior PM.
Key Responsibilities
Project Coordination
- Schedule, coordinate, and support project meetings, standups, workshops, and vendor sessions.
- Manage meeting agendas, logistics, and follow-ups.
- Ensure action items are recorded, assigned, and tracked to completion.
- Maintain project calendars and ensure alignment with team availability.
Documentation & Governance
- Prepare and maintain project documents (BRDs, charters, timelines, RAID logs, change forms, cutover plans).
- Update and standardise PMO templates as required.
- Assist with version control and documentation repository updates.
- Support quality of requirements, testing artefacts, and deployment documents.
Reporting & Administration
- Compile weekly project status reports and dashboards in Monday.com, JIRA, and PowerPoint.
- Track risks, issues, dependencies, and decisions using PMO standards.
- Maintain financial tracking spreadsheets (invoices, POs, budgets, forecasts).
- Support resource planning, capacity tracking, and time reporting.
Testing & Deployment Support
- Assist in coordinating UAT schedules, test scripts, test data, and issue triage.
- Capture defects in JIRA/DevOps and follow up on resolutions.
- Support cutover planning, evidence collection, and deployment readiness tasks.
Stakeholder & Vendor Engagement
- Assist PMs with internal stakeholder communications.
- Coordinate with vendors to align schedules and deliverables.
- Prepare communication packs, training materials, and user updates.
PMO & Continuous Improvement
- Contribute ideas to improve PMO processes, templates, and tools.
- Help maintain overall programme tracking dashboards.
- Support onboarding of new PMO members.
Experience & Qualifications
- 1–2 years general administration, project support, or coordination experience.
- Strong organisational and documentation skills.
- Working knowledge of Microsoft Office (Excel, PowerPoint, Word).
- Exposure to project management tools (Monday.com, JIRA, Confluence) is beneficial.
- Ability to work with multiple stakeholders in a structured environment.
- Experience in an IT, retail, or systems environment. Advantageous
- Exposure to SDLC processes, testing cycles, or system implementations. Advantageous
- Basic understanding of enterprise systems (Oracle, Salesforce, POS, Integration). Advantageous
- Experience working with vendors. Advantageous
- Certificate or diploma in Business Administration, IT, Project Management, or similar preferred.
- PM Fundamentals or Agile short courses beneficial but not required.
Skills & Competencies
- Strong attention to detail and high documentation accuracy.
- Excellent organisational and prioritisation skills.
- Clear and professional communication skills.
- Ability to work under pressure in a fast-paced environment.
- Willingness to learn and grow into a Project Manager role.
Technical Competencies
- Proficient in Excel (VLOOKUP/XLOOKUP, Pivot Tables, data tracking).
- Ability to use platforms like Monday.com, JIRA, Confluence, SharePoint.
- Understanding of SDLC and testing processes (advantageous).
- Basic understanding of integrations, APIs, and cloud systems (trainable).
Behavioural Competencies
- Friendly, engaging, and collaborative.
- Proactive, structured, and dependable.
- Adaptable and resilient in a changing environment.
- Strong alignment with Cape Union Mart values (Trust, Passion, Innovation
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
About the Role
- The AI Engineer will form part of the BI team while delivering AI capability across the wider business.
- This is a hybrid role combining hands-on technical engineering with meaningful cross-functional engagement. The successful candidate will identify, prioritise, design, and deliver AI-driven solutions that create measurable value across multiple business units.
- The role is not limited to the BI team’s existing backlog and is not a purely technical development position. Success will depend equally on strong engineering capability and the ability to work directly with non-technical stakeholders, understand business challenges, and translate those challenges into practical, scalable solutions.
- The AI Engineer will be expected to proactively identify opportunities, establish trusted relationships across the organisation, and help the business adopt AI responsibly and effectively.
Key Responsibilities:
AI Engineering and Technical Delivery
- Design, build, deploy, and maintain production-ready AI solutions, including:
- Large language model applications
- Retrieval-augmented generation pipelines
- Intelligent agents and workflow automation
- Predictive and machine learning models
- Build AI solutions on top of the organisation’s Oracle Analytics Cloud and data warehouse platform.
- Extend existing BI and reporting capabilities through:
- Natural language querying
- Automated insight generation
- Anomaly and exception detection
- AI-assisted analysis and decision support
- Ensure that AI outputs are grounded in accurate, governed, and trusted business data.
- Integrate AI solutions into existing data pipelines, BI tools, and operational processes.
- Monitor and maintain deployed solutions to ensure reliability, quality, security, and ongoing business relevance.
Cross-Functional Engagement
- Act as a primary point of contact for AI opportunities and use cases across the business.
- Engage directly with stakeholders in areas such as Planning, Merchandising, Supply Chain, Finance, and other business units.
- Facilitate discovery discussions to understand business problems, current processes, data requirements, and desired outcomes.
- Explain AI capabilities, limitations, risks, and outcomes in clear, non-technical language.
- Partner proactively with business unit leaders to identify quick wins and valuable use cases rather than relying only on incoming requests.
AI Strategy, Standards, and Governance
- Contribute to a practical and proportionate AI governance approach.
- Promote the responsible use of AI and ensure that solutions align with organisational data and technology standards.
- Provide concise updates to BI leadership and executive sponsors.
- Contribute to the organisation’s broader AI roadmap by identifying recurring needs, reusable capabilities, and opportunities for scale.
Experience and Capabilities:
Technical Requirements
The successful candidate should have:
- Strong practical experience in AI or machine learning engineering.
- Demonstrated experience working with:
- Large language models
- Retrieval-augmented generation
- Agent or orchestration frameworks
- APIs and systems integration
- Cloud-based AI tooling
- Experience developing solutions that move beyond proof of concept into reliable business or production use.
- Experience working with enterprise data platforms and data warehouses.
- A strong understanding of data quality, governance, security, testing, and monitoring as they relate to AI solutions.
Business Engagement Requirements
The successful candidate should demonstrate:
- The ability to engage confidently with non-technical stakeholders.
- A structured approach to turning broad business challenges into clear requirements and deliverable solutions.
- Strong communication, facilitation, and presentation skills.
- A proactive and consultative working style.
- A strong focus on adoption and measurable outcomes, not only technical completion.
Advantageous Experience:
The following would be beneficial:
- Retail industry experience.
- Experience establishing an intake, prioritisation, or governance process for AI initiatives.
- Experience helping an organisation move AI solutions from experimentation into repeatable, governed delivery.
Personal Attributes
The ideal candidate will be:
- Curious and commercially minded.
- Comfortable working with ambiguity.
- Pragmatic and delivery focused.
- Collaborative, credible, and confident with stakeholders at different organisational levels.
- Comfortable taking ownership of an initiative from discovery through delivery and adoption.
Method of Application
Use the link(s) below to apply on company website.
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