Fresh Jobs at DHL Supply Chain

• DHL Global Forwarding has an opening for an Apprentices in Johannesburg, South Africa. We have an exciting opportunity for Women to gain practical experience and valuable skills through our 12-month apprenticeship program in our Warehouse Operations.

Join us in connecting people and improving lives!
Why Choose Our Program?

• Practical Experience: Gain hands-on experience in a dynamic warehouse environment, working alongside experienced professionals.
• Skill Development: Acquire essential skills in De Group, Freight Handling, Forklift and Reach truck and many more.
• Mentorship and Support: Benefit from mentorship opportunities and guidance from industry experts who are passionate about your success.
• Career Advancement: Open doors to various career paths within the warehouse industry and position yourself for long-term growth and advancement.

Now, here is what we need from you!

• Grade 12
• You must be Female between the age 18 to 35 years.
• Must be a South African citizen.
• Forklift license will be an advantage
• Applicants must reside in Johannesburg

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

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• DHL Global Forwarding has an opening for Senior Ocean Freight Manager in Johannesburg, South Africa.

Join us in connecting people and improving lives!

• To lead a team of Supervisors and/or Ocean Freight Specialists to efficiently execute operational activities while ensuring adherence to service promises and regulatory standards. Focus on maximizing gross profit and productivity, fostering a customer-centric culture, manages the ownership of Profit and Loss (PnL) responsibilities to drive financial performance. Act as the primary escalation point for any exceptions. Regular performance evaluations and proactive monitoring are essential to identify and implement improvements.

In this Ocean Freight Manager position

• Manage the department P&L within their specific area of control
• Drive growth in local markets in collaboration with field sales while driving customer satisfaction and retention through regular customer visits.
• 2nd or 1st escalation point depending on local structure for customer complaints & special requests/ inquires and works with internal teams toward resolution.
• Ensure service quality, operational excellence by proactively monitoring customer feedback and improving operational performance, identify and implement process improvement opportunities to enhance efficiency by using the standardize performance tools of DGF.
• Guide teams to adhere to the Global standard processes when executing shipments.
• Manages supplier relationships to optimize service delivery and profitability
• Lead and develop a high-performing team while fostering a culture of collaboration and continuous improvement
• Leads the department and leads supervisors and specialists in line with Ocean Freight Strategic objectives.
• Ensure teams are adhering to the necessary regulatory compliance procedures relating to commodity and locations for shipments
• Ensure achievement of productivity targets and ensure accurate job management control to ensure GP maximization on every file
• Maintain business relationship with existing clients, identify potential upsell opportunities, conduct regular customer visits and achieve a desired level of customer retention

In area of OFR product:

• Identify performance issues of suppliers, and propose solutions to improve performance
• Resolve customer issues and incidents
• Manages the Ocean freight PnL for the station

Stakeholders

In area of OFR product:

• Identify performance issues of suppliers, and propose solutions to improve performance
• Resolve customer issues and incidents
• Manages the Ocean freight PnL for the station

Now, here is what we need from you!

• Bachelor’s degree
• More than 5 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

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Role Outline

• To maintain stock levels of the pick, intermediate a frame and bulk locations areas by picking and replenishing in accordance with the system generated document/scanner as per SOP. Ensure scanning is done in sequence and maintain targets within each cycle.

Key Accountabilities

• Ensure that you and your sub ordinates adherence to the company’s rules and regulations as documented in the company’s disciplinary policy 
• Ensure that housekeeping is maintained in your work area
• Ensure safe work practice as defined during Induction and other health and safety related training and awareness campaigns
• Perform forklift inspection on your forklift at the start of shift
• Complete mortised equipment checklist and damage control form
• Ensure adherence to standard operation sheet and or/procedure requirements
• Operate required scanners.
• Any other reasonable and executable tasks within your vocational ability assigned by the superior

Qualifications & Experience

• Grade 12
• Two years’ previous working experience.
• Accredited Forklift drivers’ license.
• WMOS experience and knowledge

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Role Outline

• To plan, co-ordinate, supervise and report upon the work activities of the inventory team, providing effective communication, leadership, motivation, training & development. Responsibility for maintaining and managing inventory integrity. To ensure the procedures pertaining to all functions within the Receiving Inventory Department of the Distribution Centre is carried out, with utmost professionalism and to ensure smooth transition between principal and the company. To work in conjunction with Managers, monitor, develop and allocate work to group subordinates in specific. Responsible for maintaining inventory records accurately, integrity and continuously reviewing all inventory functions for operational efficiency

Key Tasks/ Accountabilities

• Allocate duties to teams of the shift in line with day-to-day requirements. 
• Arrange casual labour with the approval of Management.
• Instruct Security Main Gate to release vehicles into Receiving Area. 
• Ensure vehicles are off-loaded and stock contents checked timeously as per booking schedule. 
• Escalate all MHE faults to site services & site leadership
• Ensure that receiving area door and gates are secured and locked properly at the end of the work shift.
• Correct non-performers through counselling and discipline if necessary. 
• Maintain leave roster. Authorize individual leave after taking due consideration of operational requirements, company policy and individual request. 
• Manage Smart time for subordinates. 
• Identify training requirements for staff and report to management.
• Prepare and monitor KPI’s daily 
• Gemba walk done daily.
• Ensure products are captured correctly
• Ensure put away of stock accuracy. 
• Ensure high level of housekeeping. Ensure that line traceability process is followed. 
• Manage stock and raise any discrepancies identified 
• SOP Training and WCM One-point lessons
• Minimize damage.
• Goods lift checklist 
• Issue daily MHE checklists and ensure that the forms are correctly completed by the machine operators. 
• Monitor adherence to warehouse SHEQ standard. 
• Budget Management 
• HR Issues - Managing Industrial Relations
• Ensure accurate control of inventory up to and beyond the KPI levels expected by the customer and DHL
• Plan and manage all stock counts and audits of inventory
• Develop & maintain effective inventory process, incorporating warehouse management systems
• Produce accurate stock Key Performance Indicator reports, analyse and recommend changes to Standard Operating Procedures to enhance accuracy and operational effectiveness
• Put in place procedures to monitor and minimise stock losses
• Daily recons on storage types and ensure that inventory team meets daily targets
• Monitor all stock movements within warehouse and ensure report on issues

Functional Experience 

• 3-5 years’ experience of working in inventory environment
• 3-5 years’ experience of working in warehouse environment

Education / Qualification / Certification Requirements

• Grade 12 / Matric – Essential
• Educated to university degree level or equivalent professional qualifications

Skills/Competencies 

• Good analytical and numerical skills
• Computer literacy (MS Office, transport management systems)
• Ability to work under pressure and independently
• Dedicated to service excellence 
• Apply logical thinking
• Self-disciplined and organized 
• Ability to present to all management levels 

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Role Outline

• To plan, coordinate, and manage the day-to-day operational activities of the team, ensuring effective communication, leadership, and development of staff. To oversee the execution of warehouse operations through proper resource planning, scheduling, and control of employees and supervisors. To optimize resources to drive operational efficiency and ensure customer service standards are consistently met. To ensure all contractual KPIs are achieved and maintained in line with SLA requirements, while working closely with management to monitor performance and allocate work effectively across operational areas.

Key Tasks/ Accountabilities

• Managing the operation Inbound, and administrative teams    
• Meet and exceed operational service levels and manage the cost of Labour      
• Drive and develop team culture        
• Delivery of Key Performance Indicators         
• Quality Control   
• Compliance with statutory and Company Policies and Procedures       
• Compliance with Standard Operating Procedures         
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock    
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished    
• Effective Leadership and Management of the operational and administrative teams     
• Delivery of safe, secure, clean and fair work environment for Team Members      
• Maximize accuracy, productivity and space utilization         
• HR Issues - Managing Industrial Relations         
• Maximize accuracy, productivity and space utilization         
• Translate, analyze and deliver customer needs through effective operations      
• Effective Leadership and Management of the operational and administrative teams
• IR Skills   

Functional Experience 

• 3 years of similar experience/ environment
• SAP Knowledge and Experience          

Education / Qualification / Certification Requirements

• Grade 12 / Matric – Essential
• Educated to university degree level or equivalent professional qualifications

Skills/Competencies 

• Good analytical and numerical skills
• Computer literacy (MS Office, transport management systems)
• Reporting tools (Excel, dashboards)          
• Deadline driven          
• Administrative knowledge and skills          
• Accurate data capturing           
• Good written and communication skills          
• Ability to work under pressure and independently
• Dedicated to service excellence 
• Apply logical thinking
• Self-disciplined and organized 
• Ability to present to all management levels 

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Why You’ll Love This Role

• Implement various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.     

What you’ll own

• Support Managers in managing Conflict Management in the workplace.
• Handle all Grievances from employees and follow-through.
• Where necessary escalate certain cases to the ER manager.
• Ensure that you the ER manager is fully aware of the cases you are handling so that he can support.
• Act as a trusted HR business partner and consultant, providing advice across HR disciplines to managers, employees, and colleagues at the local level.
• Partner with management to communicate HR policies, procedures, programs, and labour laws.
• Serve as a role model and advocate for organizational culture and values, driving recognition, accountability, and continuous improvement.
• Implement organizational change initiatives (e.g., reorganizations, redundancies, redeployment) to support business strategy, ensuring risk mitigation while balancing employee welfare and business objectives.
• Support cultural change and communication programs.
• Support managers in establishing clear and meaningful KPIs and track HR service effectiveness through analytics and improvement initiatives.
• Support managers through the full employee lifecycle: recruitment, contracts, onboarding, and retention strategies.
• Conduct necessary checks before the appointment of new talent.
• Ensure tailored recruitment and talent management activities via Avature and MTW to attract, select, and retain talent for current and future business needs.
• Work through the HR Coordinator to manage the end-to-end onboarding process, including documentation, induction programs, and system access setup.
• Collaborate with managers and relevant departments to ensure smooth transitions for new hires and exiting employees.
• Ensure delivery of annual performance and salary review processes and that these are aligned with global/regional standards and timelines.
• Support Learning & Development to facilitate LEADS Reviews, preparatory talks, and performance calibration meetings in line with agreed principles.
• Partner with Learning & Development to deliver certified programs and development solutions that build organizational capability and leadership strength.
• Drive, together with Learning & Development, employee career development initiatives to retain key talent and strengthen succession pipelines.
• Lead the planning and delivery of employee wellbeing calendar and Adhoc initiatives
• Manage the full lifecycle including stakeholder engagement, vendor coordination, budgeting, and post-implementation reviews to ensure continuous improvement.
• Collaborate with HRBPs, and the business to ensure effective messaging and adoption
• Provide insights, reporting and data-driven recommendations to senior leadership
• Stay current with HR industry developments and labour legislation.
• Assist in preparing HR documentation, reports, and evidence required for internal and external audits including CRISP.
• Collaborate with auditors and relevant stakeholders to provide accurate and timely information during audit processes.
• Identify gaps and risks highlighted during audits and support corrective action plans to ensure compliance.
• Maintain confidentiality and integrity of employee data and HR records throughout the audit process.
• Contribute to continuous improvement by implementing recommendations from audit findings to strengthen HR governance.
• Provide monthly HR reports related to ER, Employee Engagement, L&D, Talent, and Performance.
• Deliver actionable insights through HR dashboards and analytics (e.g., attrition, absenteeism, engagement, diversity).      
• Vendor management as per internal DHL processes and expectations

What we are looking for

• Bachelor’s degree in human resources, Industrial Psychology, or related.
• Min 4 years’ experience across all key aspects of HR processes including Talent, C&B, ER/IR, L&D, Engagement, etc.
• Strong knowledge of labour laws, HR policies, and organizational development.
• Excellent stakeholder management and influencing skills.
• Able to travel nationally; valid driver’s license
   

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• At DHL Express, every detail matters—especially when it comes to payments and clearances. As a GTW Backline Advisor, you’ll be the behind-the-scenes hero ensuring smooth payment processing and top-notch customer service. If you’re organized, detail-driven, and love solving problems, this is your chance to shine.

What You’ll Do

• Be the payment pro: Action all payments in the mailbox accurately and on time—your goal is a clean inbox every day.
• Deliver excellence: Provide insanely customer-centric service that keeps DHL’s reputation as a market leader.
• Stay compliant: Follow Global SOPs, ISO standards, and DHL procedures like a champ.
• Solve fast: Handle queries promptly and aim for first-time resolution.
• Track performance: Share daily stats with your supervisor and attend monthly coaching sessions to keep growing.
• Flex your skills: Jump in to support other functions when needed to keep the Contact Centre running smoothly.

What We’re Looking For

• Experience: 2+ years in customer service or contact center roles.
• Customs knowledge and courier experience will be an advantage
• Skills: Communication, problem-solving, empathy, and strong attention to detail.
• Tech: Intermediate computer literacy and solid analytical skills.
• Education: Matric and Customs/Logistics related qualification
   

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• Ready to shape the future of work? We’re looking for a OGA Backline Advisor to be responsible for the daily management of all Government State Warehouse (GSWH) recoveries in accordance with legislative requirements.

What you’ll own
Customer & Stakeholder Management

• Maintain daily communication with both internal and external stakeholders regarding GSWH recoveries.
• Liaise with GSWH stakeholders on forfeited shipments and provide updates on recovery status.
• Collaborate closely with JNB Bond, CPT Bond, and Operations teams regarding lodging and retrieval of shipments.
• Ensure effective communication of finalized recovery cases to ACA teams.
• Communicate all non-compliance cases and ensure GEMA FTR cases are opened and escalated as required.

Documentation & Compliance

• Prepare, verify, and submit all retrieval documents for Customs in line with legislative requirements.
• Conduct thorough checks on all documents prior to submission to prevent delays, penalties, and financial exposure.
• Ensure all UG slips are safely stored, filed, and uploaded accordingly.
• Process BTC and Write-Off documentation using the latest DoAG forms as prescribed by ZA Finance.
• Ensure proper documentation for all consignments requiring GSWH retrieval.

Process Management

• Monitor, acknowledge, and process all retrieval requests within the agreed SLA (5–7 working days).
• Plan and schedule daily and weekly GSWH retrieval activities.
• Maintain accurate daily system updates, record keeping, and workflow management.
• Update and maintain the database with complete and accurate information.
• Ensure timeous upload of deposit slips to GI and maintain control documents up to date.
• Ensure all finalized cases are deposited into GSWH and that UG/abandonment letters are uploaded for completion.

Financial Control

• Understand all penalty types, charges, and financial impacts associated with GSWH processes.
• Liaise with Finance for all Provisional Payments and submission of applicable storage fees.
• Communicate, collect, and ensure proper billing of due storage charges.

What we are looking for

• Matric (Grade 12) required.
• Qualification in Customs, Supply Chain, or Logistics advantageous.
• 2–3 years’ experience in customs, regulatory compliance, or bonded warehouse operations preferred.