Fresh Jobs at Epiroc

Your team

The department you will be joining interacts with several people across the world daily and collaborates within the team regularly to ensure a common focus and agile execution. Within the Infrastructure team, we strive to work outside of any ”silos” and with a common vision to constantly improve the landscape we are responsible for.

Your mission

As the IAM Cloud Specialist, you will work both strategically and operatively. Your primary focus will be on identity management and automation including visualizing the environment processes and deliverables. You will be working alongside the IAM Operations & Delivery Team Leader and IAM Architect to secure a stable and well-supported IAM environment and deliver world-class services to business geographically spread equally around the globe.

Key Responsibilities:

• Provides the function of designing automated IAM related solutions and configuring new or existing services for efficient management of identity and access processes
• Designs and implements solutions for automation from the data layer up including reporting for governance and compliance checks
• Works actively with several application teams outside of the IAM environment to build and maintain trusted and secure automation processes
• Acts as a technical developer actively involved in the technical development of scripts, processes and in common development languages
• Deals with incidents, problems, tasks and changes related to the automation 
• Is responsible for the daily monitoring and management of all automated processes running within the IAM environment including scheduled tasks and event logs. 
• Document IAM processes, configurations, and best practices.
• Collaborate with IT administrators, developers, and security teams to align IAM practices with overall security policies.
• Integrate IAM with identity providers for seamless authentication.

Your profile

We value committed team players who like to work with new technology, share knowledge, build relations and continuously learn and develop. We are looking for someone with a helpful and humble attitude, a sense of urgency and a willingness to walk the extra mile. Your work is influenced by your innovative mindset, attention to detail, and ability to adapt. We believe you are well-structured, self-propelled and service-minded with strong analytical and administration skills. 

To be successful in this role, you should have:

• Significant experience in cloud computing and IAM, with a focus on cloud platforms like Azure Identity as Service and Automation.
• 5+ years of experience programing skill C# writing Powershell scripts 
• Experience in setting and supporting Azure B2B and B2C with deployment of customized Identity framework
• Proficiency in IAM technologies and protocols (e.g., OAuth, OpenID Connect, SAML)
• Bachelor’s degree in Computer Science or related field preferred
• Fluency in English, verbal and written

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Responsibilities

• Responsible for all strategic marketing aspects and activities related to the Ground Support and HRD Business lines.
• Responsible for business line product pricing strategy and pricing management in line with Epiroc Mandates.
• Team leadership: Daily management of the staff assigned to both the Pricing and Market intelligence functions.
• Sales enablement of the business line; Customer contracts management, as well as order acknowledgements. Working closely to support the sales organisation with special initiatives.
• Responsible for management and development of intellectual property belonging to the business line. Monitoring the market for infringements on our protected IP as well as preventing infringement by Epiroc onto competitor IP.
• Establishing and managing contractual strategic partnerships to support the objectives and strategies of the business line.
• Identify and develop acquisition targets to support the growth and market position of the business line.
• Tending to legal issues related to intellectual property, external partnerships, and acquisitions on behalf of the business line.
• To serve as senior leadership to the business line and related staff. Support efficient operation and risk mitigation of the business line. Coordinate and monitor management activity to create stability and organisation among staff.
• Other administrative tasks related to business activities within the business line; Co-Authorisation of Bank payments etc.

Marketing

Lead the marketing activity of the business line and related staff. This includes but is not limited to;

• Conducting market and competitor research to inform the marketing strategy and support the efforts of the business.
• Development of both global and regional marketing strategies to guide and support the efforts of the sales organisation and advance the objectives of the business lines. This extends to product mix, bundling and positioning, regional and special marketing campaigns, customer intelligence and networking.
• Maintain modernised and effective marketing practices, channels, and tools across the business line.
• Grow business line revenue and market share as well as develop the Epiroc Ground Support brand awareness, Customer loyalty and general credibility within the market.
• Establish metrics to track the efficacy of the marketing efforts and strategy.
• Formally communicate with customers on behalf of the two business lines.

Commercial

Lead the Commercial position and activity of the business lines and related staff. This includes but is not limited to;

• Lead the Commercial position of the business line to ensure an optimal balance between revenue groMh, profitability and product demand is maintained.
• Sales enablement for the business line including tendering and order acknowledgements.
• Entering into and maintaining multi-year contracts with customers; reviewing, negotiating and authorising. Be responsible for commercial contracts assigned to you, generating, reviewing, ensuring compliance, and approving.
• Setting product pricing and margins for the business lines both globally and regionally to balance company financial objectives with market price elasticity and the business line marketing and sales strategy.
• Establishing pricing related KPI’s for the business line, setting targets and tracking progress towards these, adapting the pricing strategy as required to meet targets.
• Formulating and authorising special pricing arrangements to support strategic marketing and sales objectives.
• Apply corporate finance principals and best practices as required with regards to pricing, acquisitions and general financial work required by the business line.
• Tending to legal issues related to external partnerships and acquisitions on behalf of the business line.
• Negotiate on behalf of the business lines where required and apply negotiation tools and techniques to achieve fair outcomes.

Strategy

• Assist the VP Business Line and other Department Heads in formulating, executing, and tracking an overall business strategy for the business Lines.
• Develop strategies related to Marl‹eting and Commercial in support of the overall business line strategy. Disseminate initiatives across the business to support these strategies.
• Use both financial and market related data to identify trends and opportunities to improve the competitiveness of the business lines or advance its strategic objectives. Develop and implement creative initiatives towards this end.
• Establishing and managing contractual Strategic partnerships to support the objectives and strategy of the to business lines.
• Identify and develop acquisition targets to sUpport the growth and market position of the two business lines.
• Drive  strategic objectives of the Business lines such as digitilization, entering new markets such as tinnelling and entering new product classes such as Composites and digital products.
• Manage the patents and registered trademarks of the business lines, decide when and how to register new patents and trademarks as new technologies are developed by R&D department.
• Register new patents, pay disbursements, maintain the IP database.
• Tend to legal issues related to Patent and Trademark litigation.
• Able to interpret market needs and trends against product fit and able conceptualise new products for development to suite future markets.

Qualification Requirements

• Min bachelor’s degree in marketing, Finane, Bus ness Administration, or a related fied. An MBA or other advanced degree is preferred.
• 10+ years of experience in ą related field, with at least 5 years in a multidisciplinary leadership role.
• Computer literate and proficient in Microsofi ExceJ, Work, Outlook, and PowerPoint.

Knowledge and Experience

• Able to demonstrate a history of competence and achievement within the Market development, Commercial and/or Business Management field.
• Experience in Underground Mining and Tunnelling industries.

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Main Responsibilities 

• Technical Support for all customers in your area of responsibility as assigned by your manager.
• Conduct regular machine audits on all equipment in your area
• Deploy field service and service technicians in your area of responsibility when orders are raised by customers
• Follow-up (expediting) of audits and orders for technicians
• Conduct operator and maintenance training as and when required
• Troubleshooting and technical assistance 
• Service schedules for all vehicles in your area
• Build strong relationships with our customers
• Expected to assist in other areas / divisions in the Company when needed
• Communications within different departments
• Assist Workshop with compiling quotes for repair and rebuild work
• Be prepared to work outside normal working hours in emergency or breakdown situations. 
• Pre-delivery service, some in workshop and on site
• Commissioning of equipment - surface and underground
• Implementation and monitoring of new technologies in area of responsibility
• Weekly status reports
• Suggested improvements to Epiroc and customers
• Record keeping of implementation process with suggested improvements
• Reports on all site visits to clients and manager
• Customer activity / prospects
• Customer problems
• Communication with your office, on an ongoing basis, of your movements

Required Skills and Capabilities:

• Very strong technical background on Engines and Hydraulics
• Computer literacy
• Good customer relations
• Good telephone manners and skills
• Good product knowledge
• Interpersonal skills to work with customers and suppliers and to work as part of the Technical Support team
• Selling technical skills
• Be able to work independently without supervision
• Be presentable to customers in grooming and dress code

Educational Qualification:

• Experience in field service on diesle engines, hydraulics and general maintenance and repairs
• Technical qualification (Trade Test)

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The role - What are the main tasks and responsibilities of this job?    

• Audits, completion of training matrix forms i.e. gap analysis vs. job requirements.
• Prepare and implement training budget, estimate the cost of all training interventions and keep expenses within budget.
• Ensure that training needs as per the approved plan are completed by the end of the company's financial year.
• Maintain BEE report and Employment Equity report for training.
• Compiling and submission of all required reports i.e. Annual Training Report and Workplace Skills Plan. 
• Monitor mandatory and discretionary grants.
• Company accreditation and re-accreditation.
• Communicating SETA. initiatives, grants and benefits to the employer and training committee members.
• Assist training committee and ensure all training related issues are attended to.
• Ensure quarterly receipt of results timeously and the evaluation of quarterly results.
• Register Learnerships, Apprentice, mentors, request workplace approval from the SETA.HR with Apprentice Meetings and arrangements
• Reconciliation of grant payments and tranche payments
• Maintain proper administration and reporting of training interventions
• Acting as a liaison between Epiroc and Sector Education Training Authority (SETA).

Competences, skills and experience    

• Tertiary qualification in Skills development Facilitation (NQF 5/6)
• Learning and Development administration or equivalent
• 5  years' experience within Skills Development Facilitation
• 5 years working experience dealing with the MERSETA
• Knowledgeable and interested in systems and reporting
• Experience in systems used by the SETA
• Local legislation knowledge
• Understanding of the Skills Development Act and its implications
• Experience with Cornerstone or other learning management systems / HCM software
• Proficient in Microsoft 365
• Fluency in English is a key requirement, 
• Knowledge in agile methods

What would be successful behaviors for this position?    

• Tertiary qualification in Skills development Facilitation (NQF 5/6)
• Learning and Development administration or equivalent
• 5  years' experience within Skills Development Facilitation
• Responsible, accountable and ability to work independently under  pressure
• Strong communication skills, both speaking, writing and reading
• Excellent coordination skills, a service mindset and a 'can-do' attitude
• Proactive problem-solver with the end-user's best interest in mind
• Ability to prioritize tasks and meet conflicting deadlines
• Prestigeless team-player that goes that extra mile to get a good delivery
• Tech savvy
• Work as OneHR
• Collaborate, network, influence and build relations to ensure alignment and excellent learning opportunities
• Create and drive strategic initiatives to ensure regional fulfillment of global KPIs for L&D

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Main tasks and responsibilities:

• To lead, assist and advice Safety, Health, Quality and Environmental (SHEQ) functions in a manner that protects the company, employees, customer and assets against losses, injuries, and accidents by the development and enforcement of safe work practices / programs.
• Evaluate and maintain MRS compliance with Epiroc, Mining Legal and Regulatory plus Customer requirements in all areas relevant to SHEQ.
• Perform regular TMM inspections , as required by the customer and all other Inspections
• To carry out a legal appointment on the customer site, as per MHSA/Minerals Act regulation, as applicable (2.17.1) Implement and maintain hazard / aspect and risk / impact awareness program / campaign.
• Implement, assist and control internal and external audit processes for areas of responsibility, and report the performance of these audits to Contract Site Manager and  Regional SHEQ Specialist on a monthly basis and ad-hoc basis.
• Implement, assist and control SHEQ risk assessments and make recommendations for improvements as required to the Mine and/or PSD Site Manager.
• Ensure all SHEQ requirements are adhered to, including the issue and effective use of PPE, with the objective of achieving the Mine and/or PSD target of zero fatalities, accidents, incidents and property damages.
• Coordinate, report and control accurate record keeping relating to SHEQ statistics, and participate on incident investigations as and when required.
• Advise, guide and support applicable management to ensure that SHEQ procedures and policies are implemented, operating effectively and that all personnel are fully engaged and trained in the processes.
• Participate in daily / weekly / monthly SHEQ or other meetings and report any SHEQ statistics as required to Site Management and Head Office and Mine/Customer.
• Assist with COID Act (Compensation, Occupation, Injuries and Diseases Act) implementation, reporting and compliance.
• Primary responsible for all customer required legal compliance and related documentation updates on customer software, i.e Passport 360 and Enablon, and all related functions.

Competences, skills, education and experience:

• Three years relevant Mining/Engineering in an mining environment.
• Technical aptitude or trade qualification background an advantage.
• Code B drivers licence
• ISO 9001, ISO 14001  & ISO 45001/OHSAS 18001 Implementation and internal auditing experience advantageous
• Auditors courses for Safety and Risk Control Management
• Risk Assessment Techniques (SWIFT ,HAZOP and FMECA,WRAC and HIRA, etc).
• Good understanding of the MHS Act and Operational Application of Legislation.
• Legal Compliance Auditing experience will be advantageous.
• ITIS/Train the Trainer
• MS Office, Knowledge and Applications

Educational requirements:

• Grade 12
• National Diploma / Certificates (e.g. NOSA / IRCA /Nebosch ) in SHEQ /Other suitable formal National Qualifications.
• COMSOC 1 and II and/or SAMTRAC
• Trade qualification an advantage

Behaviours:

• Good communication skills, ability to converse with all levels effectively.
• Ability to train and motivate people, across all levels
• Good problem solving and analytical skills.
• Strong Organisational skills.
• Attention to detail and leadership qualities.
• Shows initiative and drives continuous improvements

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Main tasks and responsibilities:

• Work in a safe manner
• Provide general services on used Epiroc equipment and components in a workshop environment
• Conduct inspections on new Epiroc equipment
• Strip and reassemble Epiroc equipment and components
• General housekeeping and cleaning of tools and work areas
• Work as team player
• Collect technical information from Epiroc systems
• Interact with customers
• Represent the Epiroc brand in a professional way
• Keep accurate administration of provided services

Competences, skills and experience:

• Matric / Grade 12
• N2
• Electrical (artisan) trade qualification
• Underground Experience
• Technical hands-on experience with mining equipment
• Computer literacy, being able to find information in technical databases
• Read and interpret technical, hydraulic, electrical diagrams

Behaviours:

• Work in a team,
• Excellent communication
• Interpersonal skills