Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
Read more about this company
Role Purpose
- We are seeking a hands-on, execution-driven Financial Operational Accountant who goes beyond reporting to actively drive financial performance across branches.
- This role is accountable for turning financial insights into action — identifying issues, investigating root causes, and ensuring that corrective actions are implemented and deliver measurable results. The successful candidate will work closely with branch teams to improve performance, strengthen controls, and support achievement of operational targets.
Key Responsibilities
Drive Action from Financial Insights
- Analyze financial reports to identify variances, shortfalls, and inconsistencies
- Translate insights into clear, actionable plans
- Take ownership of issues through to resolution
Root Cause Analysis & Problem Solving
- Investigate financial and operational variances at branch level
- Identify underlying drivers (process, people, or system-related)
- Implement and monitor corrective actions
Branch Performance Support
- Conduct regular branch visits and performance reviews
- Partner with branch management to improve financial outcomes
- Provide practical financial guidance to non-financial stakeholders
Accountability & Follow-Through
- Track and manage actions arising from reports and reviews
- Ensure timely resolution of issues and closure of gaps
- Escalate risks and drive accountability where required
Operational & Process Improvement
- Identify opportunities to improve financial processes and controls
- Drive implementation of sustainable operational improvements
Success Profile (What Good Looks Like)
- Proactively identifies issues and takes ownership to resolve them
- Comfortable working in the field with operational teams
- Strong ability to influence and challenge stakeholders
- Focused on outcomes, not just reporting
- Demonstrates persistence and strong follow-through
Qualifications & Experience
- Bachelor’s degree in accounting, Finance, or related field
3–5 years’ experience in:
- Operational finance / management accounting / finance business partnering
Proven track record of:
- Driving performance improvement initiatives
- Working with cross-functional, non-financial teams
- Resolving financial or operational issues end-to-end
- Strong analytical, problem-solving, and communication skills
- Advanced Excel and financial systems proficiency
- Willingness to travel to branches as required
Non-Negotiables
- Demonstrated experience in turning analysis into action
- Ability to influence without authority and drive accountability
- Hands-on approach with a strong bias for execution and results
Deadline:21st April,2026
go to method of application »
Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
Deadline:20th April,2026
go to method of application »
- A vacancy exists for Site Manager. The position will report to the Site manager. The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Key Performance Areas
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
- Auditing and verifying the access registers on a daily basis and generating exception reports
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly
- Submitting relevant monthly reports to the Client and Management
- Managing business budget at operational level
Skills required:
- Matric certificate and should be Psira Grade A registered and accredited
- Minimum of 5 years’ experience in security supervising in the hospitality industry
- NOSA\ISO Safety training
- Must be firearm trained with a clean criminal record
- Computer literacy
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
- Incumbents should be prepared to work shifts and do site visits after hours
- Code 8 Drivers license with own vehicle
Deadline:20th April,2026
go to method of application »
- A position for a Sector Manager under Specialized Services Division exists at FSS: Specialized Services reporting to the Divisional Manager. The Sector Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.
Experience, Requirements and Qualifications:
- Matric certificate (Grade 12)
- PSIRA Grade A/B Registration and Accreditation
- Firearm Competent – Business Purpose
- No criminal record or any pending cases
- At least 8 years’ experience in the Security industry
- At least 5 years’ experience in Operational / Guarding Security industry
- Exceptional staff management experience
- Computer literate and proficient on all Microsoft programs
- Valid driver’s licence with own reliable transport
- Knowledge of business process, function, and acumen
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Knowledge of ISO 9001:2000 quality Management and requirements
Must have knowledge of:
- Sectorial Determination
- Basic Conditions of Employment Act (BCEA)
- PSIRA
- FAMS
- SOP. Standard Operating Procedures
- Occupational Health & Safety
- Fleet and logistics
Job Description: (Not totally inclusive)
- Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
- Oversee all staff, budgets, operations and guarding of the respective business area.
- The formulating of overall strategy, managing people and establishing policies and procedures.
- To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
- Ensuring growth, thrive and profit rising for the branch.
- Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
- Set and manage goals for new business.
- Financial management of business.
- Ensure that feedback on projects is always provided to Regional Executive.
- Overseeing daily business operations and ensuring compliance to contractual requirements.
- Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth.
- Training lower-level managers and staff.
- Ensuring subordinates are in line with company policies and procedures.
- Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks.
- Oversee recruitment and training of employees.
- Evaluate and improve, performance and productivity.
- Evaluate and improve financial performance.
- Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures.
- Researching and identifying growth opportunities.
- Generating reports and giving presentations.
- Coordinating branch activities.
- Prepare and present daily, weekly, and monthly reports for superiors.
- Ensure compliance with regulated legislation and acts.
- Customer satisfaction reports.
- Ensure all clients are services as per contractual requirements.
- Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk.
- Develop and maintain training of subordinates, through formal training and direct mentoring.
- Ensure all major special projects / events are organized.
- Engage with current and potential clients to market and sell an end to end integrated solution.
- Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised.
- Complete fleet schedule, incl technology installed and site deployed, asset management.
- Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management.
Competencies Required
- Excellent presentation & Communication skills
- Outstanding organizational
- Negotiation and conflict management skills
- Customer focus with continuous improvement skills.
- Leading and management competencies – Providing Leadership
- Investigating / Risk Assessment Skills
- Strong analytical and critical thinking ability
- Problem solving attitude
- People Management skills
- Structuring Tasks
- Persuading and influencing
- Creating Innovation and Adjusting to Change
- Business acumen
- Deadline Driven
- Driving Success
- Showing Resilience
Deadline:23rd April,2026
go to method of application »
Job Description
- A internship/learnership position for a Creditors Clerk stationed at our Midrand Head Office. The position will report to the Accounts Payable Manager
Key Performance Areas :( not totally inclusive)
- Receiving of invoices and ensuring that the necessary authorisation is obtained. Preparation of invoices and accurate capturing onto SAP before month end deadlines.
- Ensuring that monthly statements are received and vendor recons are reconciled monthly.
- Liaising with vendors in relation to any queries and ensuring that they are resolved
- Administration of vendor accounts
- Preparation of vendor payment recons
- Filing of all relevant documentation
- Maintain Housekeeping file on a weekly basis
- Preparing of accruals monthly
Skills required:
- Minimum Matric Certificate and preferably a recognised finance qualification
- Proficiency in MS Word and especially Excel is essential (VLOOKUP, PIVOT)
- Numerical accuracy and high methodical working methods are required
- Strong interpersonal and communication skills
- Ability to liaise professionally with vendors and personnel at all levels
- Ability to work without supervision, under pressure and meet strict deadlines
Personality attributes:
- Highly motivated and enthusiastic
- Alertness
- Punctuality
- Good interpersonal skills
- Ability to work under pressure
Deadline:30th April,2026
go to method of application »
- A position for a Sector Manager under Specialized Services Division exists at FSS: Specialized Services reporting to the Divisional Manager. The Sector Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.
Experience, Requirements and Qualifications:
- Matric certificate (Grade 12)
- PSIRA Grade A/B Registration and Accreditation
- Firearm Competent – Business Purpose
- No criminal record or any pending cases
- At least 8 years’ experience in the Security industry
- At least 5 years’ experience in Operational / Guarding Security industry
- Exceptional staff management experience
- Computer literate and proficient on all Microsoft programs
- Valid driver’s licence with own reliable transport
- Knowledge of business process, function, and acumen
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Knowledge of ISO 9001:2000 quality Management and requirements
Must have knowledge of:
- Sectorial Determination
- Basic Conditions of Employment Act (BCEA)
- PSIRA
- FAMS
- SOP. Standard Operating Procedures
- Occupational Health & Safety
- Fleet and logistics
Job Description: (Not totally inclusive)
- Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
- Oversee all staff, budgets, operations and guarding of the respective business area.
- The formulating of overall strategy, managing people and establishing policies and procedures.
- To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
- Ensuring growth, thrive and profit rising for the branch.
- Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
- Set and manage goals for new business.
- Financial management of business.
- Ensure that feedback on projects is always provided to Regional Executive.
- Overseeing daily business operations and ensuring compliance to contractual requirements.
- Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth.
- Training lower-level managers and staff.
- Ensuring subordinates are in line with company policies and procedures.
- Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks.
- Oversee recruitment and training of employees.
- Evaluate and improve, performance and productivity.
- Evaluate and improve financial performance.
- Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures.
- Researching and identifying growth opportunities.
- Generating reports and giving presentations.
- Coordinating branch activities.
- Prepare and present daily, weekly, and monthly reports for superiors.
- Ensure compliance with regulated legislation and acts.
- Customer satisfaction reports.
- Ensure all clients are services as per contractual requirements.
- Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk.
- Develop and maintain training of subordinates, through formal training and direct mentoring.
- Ensure all major special projects / events are organized.
- Engage with current and potential clients to market and sell an end to end integrated solution.
- Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised.
- Complete fleet schedule, incl technology installed and site deployed, asset management.
- Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management.
Competencies Required
- Excellent presentation & Communication skills
- Outstanding organizational
- Negotiation and conflict management skills
- Customer focus with continuous improvement skills.
- Leading and management competencies – Providing Leadership
- Investigating / Risk Assessment Skills
- Strong analytical and critical thinking ability
- Problem solving attitude
- People Management skills
- Structuring Tasks
- Persuading and influencing
- Creating Innovation and Adjusting to Change
- Business acumen
- Deadline Driven
- Driving Success
- Showing Resilience
Deadline:23rd April,2026
go to method of application »
Job Description
- Overall Purpose of the Job: To support the Regional HR Field team in the execution of HR directives. Supporting the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems.
Minimum Requirements
- Degree in Human Resources or Industrial Psychology
- Minimum 5 years experience in a corporate HR team
Job Specification
- Drive a Performance management culture and relevant development plans with management
- Implementation of human resources tactical plans
- Drive the business values and associated interventions
- Drive Talent management and associated interventions with management and HR
- Support the execution of key HR deliverables in order for the achievement of business objectives
- Analyses of HR metrics and drive execution of action plans
- Supports the implementation of local human resources programs in support of business needs.
- Addresses routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
- Acts as a resource for managers, ensuring compliance with company policies and legislation.
- Assists with investigations and the resolution of employee complaints within required time frames to minimize risk.
- Communicates with regional ,Branch and HR Operations management on the execution of human resources transactions.
- Prepares feedback ,and provide guidance for managers and supervisors on performance and disciplinary actions etc.
- Coordinates local training programs in conjunction with HR Trainers in support of business needs.
- Participates in high-volume local interviewing and select recruitment activities as required.
- Assists with the execution of restructuring plans and HR related projects.
- Collates regular or ad hoc HR metric reports, including headcount and turnover, in support of business needs.
Behavioural Competencies:
- Attention to detail
- HR Business Partnering skills
- Pro-active approach
- Deadline-driven and reliable
- Courage
- Excellent influencing ability
- Excellent verbal & written communication skills
- Computer literate
- General knowledge of industry practices, techniques and standards
- Solution-orientated - solves a variety of problems with a moderate level of scope and complexity, referring to policies and procedures for guidance
- Analytical - draws conclusions from and interprets data; identifies inconsistencies in data or results
- Ability to Collaborate and excellent relationship building skills
- Works well under general supervision
- Collaborate across the greater HR unit and business to solve problems and drive HR service delivery
Deadline: 21st April,2026
go to method of application »
- The above position is vacant at our Aliwal North Branch. The overall purpose of this position is to ensure that all deposits have been processed as per the agreement between parties. The Supervisor makes sure that there is a consistent, high quality counting and verification service provided by all relevant staff.
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cash centre experience or similar role is an advantage
- Treasury experience is an advantage
- Able to work under pressure and multitask
- Must be able to work extra hours when needed
- Must be able to address and resolve challenges which may arise
Job Specification:
- Opening and closing of Cash Centre where applicable
- Ensure that Standard Operational procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Re-counting of money if differences occur
- Ensure daily reports and statistics are up to date
- Ensure that all relevant documents are complete, neat and filed
- Ensure all schedules balance with physical count
- Ensure registers are used and signed for daily
- Ensure incident reports are handled as required
- Ensure all client queries are dealt with in a professional manner and timeously
- Ensure client satisfaction is top priority
- Ensure basic discipline is enforced within the Cash Centre
- Accountable for Cash Centre appointed to him/her if no manager
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
- Possess numeric skills
- Accuracy
- Quality assurance
- Customer focused
- Excellent organisation and planning ability
- Team work
Deadline: 21st April,2026
go to method of application »
- The overall purpose of this position is to count and verify the client’s money.
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cashier experience or similar role
- Able to work under pressure
- Must be able to work at night
Job Specification:
- Ensure that cash processing procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Operating money counting machines
- Packing ATM’s
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
- Possess numeric skills
Deadline: 21st April,2026
go to method of application »
Job Description
- The above position is vacant. The overall purpose of this position is to ensure that all deposits have been processed as per contractual agreement between the parties.
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cash centre experience or similar role
- Treasury experience in balancing is an advantage
- Clear disciplinary record
- Able to work under pressure
- Must be able to address and resolve challenges accordingly
Key Performance Areas (not totally inclusive):
- Collect bulk cash from and return to vaults
- Treasury balancing
- Float checks
- Daily stock submissions
- Monthly stock orders
- Daily operations meetings
- Daily sorting of fit and unfit notes
- Packing of ATM’s
- Dealing with client queries
- General administration duties
Other Personality Attributes and Core competencies:
- Communication skills
- Customer focus
- Possess numeric skills
- Must be honest and reliable
- Must be assertive
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
Deadline: 21st April,2026
go to method of application »
- The above position is vacant at our Edenvale Branch. The overall purpose of this position is to keep track of and ensure that inventory is managed accurately.
Minimum Requirements:
- Clear criminal record
- Physically fit
- Grade 12 or equivalent
- Computer literate (compulsory)
- Excellent communication skills
- At least 1 year receiving and dispatch experience or similar role
- Background in administration is advantageous
- Able to work under pressure and multitask
- Must be able to work extra hours when needed
- Own transport is an advantage
Job Specification:
- Maintaining a sufficient filling system and document management, including archiving
- Answering the telephone and taking messages
- Dealing with internal and external enquiries
- Completing stock take activities including receiving, unpacking, sorting of inventory
- Checking consignments for correctness
- Provide administrative support to Senior Clerk when required
- Meet daily, weekly and monthly deadlines
- General clerical duties
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Alertness
- Possess numeric skills
- Accuracy
- Quality assurance
- Customer focused
- Excellent organisation and planning ability
- Team work
Deadline:30th April,2026
go to method of application »
Job Description:
- The Armed Escort Officer will be responsible for providing armed protection and escort services for clients in various locations. The main duty of the officer will be to safeguard the client and their assets during transportation or when in public settings.
Key Responsibilities:
- Provide armed protection and escort services for clients as required.
- Conduct risk assessments and develop security plans for each assignment.
- Maintain a high level of situational awareness and be prepared to respond to any potential threats.
- Ensure the safety and security of the client through constant vigilance and proactive measures.
- Communicate effectively with clients, team members, and law enforcement agencies as needed.
- Follow all company policies and procedures related to security protocols and use of force.
- Maintain proficiency in the use of firearms and other security equipment.
- Complete all required training and certifications to stay current on security industry standards.
Qualifications:
- Must be a United States citizen or legal resident.
- Must have a valid driver's license and clean driving record.
- Must have a minimum of 2 years of experience in law enforcement, military, or private security.
- Must possess a valid concealed carry permit and have experience carrying a firearm in a professional setting.
- Must have excellent physical fitness and be able to pass a physical fitness test.
- Must have excellent communication and interpersonal skills.
- Must be able to work flexible hours, including nights, weekends, and holidays.
- Must be willing to travel to various locations within the United States.
Preferred Qualifications:
- Valid Psira grade A&B
- Valid Drivers License with PDP
- Valid Firearm competence in Handgun, Shot Gun and Rifle
- Previous experience as a personal protection officer or armed security guard.
- Bilingual or multilingual skills.
- Grade 12 Minimum
Deadline:30th May,2026
go to method of application »
- The Fleet Administrator is responsible for providing administrative support for vehicle repairs and maintenance. This includes booking vehicles for repairs, verifying supplier work on-site, tracking costs, and ensuring compliance with fleet management processes. The role requires regular supplier visits to confirm that the work quoted aligns with what is actually being done.
Minimum Experience:
- 5 years’ experience in an administrative role within a fleet maintenance or workshop environment (Transport or Fleet Supervisor/Controller)
- Experience in a maintenance call centre (advantageous but not compulsory)
- Strong knowledge of vehicle parts, service schedules, repair processes, labour rates, licensing, COFs, tyres, and fleet maintenance
- Technical background in fleet or automotive maintenance
Minimum Qualification:
- Matric/Grade 12
- Certificate/Diploma Transportation Administration
Key Responsibilities & Outputs
Fleet Administration:
Booking Vehicles for Repairs & Services:
- Schedule vehicles for mechanical repairs, servicing, tyre replacements, and ad hoc repairs at supplier premises
- Ensure vehicles are not under warranty, maintenance, or service plans before authorizing repairs
Verifying & Tracking Work Performed:
- Conduct site visits to suppliers to verify that quoted work is actually being performed
- Ensure suppliers are not overcharging or duplicating repairs
- Report any inconsistencies, delays, or quality concerns to the Fleet Manager
Handling Repair & Service Requests:
- Receive repair and service requests from Fleet Controllers and the Regional Fleet Manager
- Check the history of each vehicle before booking repairs
- Obtain detailed repair quotes from suppliers and load the information accurately on GreenFleet
- Ensure quotes include correct vehicle registration, fleet number, odometer reading, and itemized breakdown of work
Approvals & Cost Management:
- Verify repair costs and flag discrepancies (e.g., duplicate repairs, incorrect labour rates, incorrect odometer readings)
- Send quotes for approval to the Fleet Manager
- Create and send purchase orders (POs) for approval and ensure they are received
- Follow up on delays in approvals to prevent downtime
Tracking & Reporting:
- Monitor ongoing repairs and follow up daily on progress
- Generate weekly reports on vehicle repair statuses
- Track open purchase orders and compile a consolidated report
- Maintain a tracking report of daily quotes received from suppliers
Invoice Processing & Supplier Coordination:
- Follow up with suppliers on outstanding invoices
- Verify invoice amounts against approved purchase orders
- Ensure invoices are processed and receipted correctly
- Investigate and resolve any invoicing or cost-related discrepancies
Liaising with Stakeholders:
- Work closely with Fleet Controllers, Fleet Managers, and suppliers
- Ensure efficient communication between internal teams and external suppliers
Supplier Oversight & Quality Control:
Site Visits & Work Verification:
- Physically inspect vehicles undergoing repairs at supplier workshops
- Compare quoted work with actual repairs to confirm accuracy
- Identify any unnecessary or unapproved work being performed
- Assess repair quality and report back to the Fleet Manager
Supplier Performance Management:
- Flag suppliers with repeat cost discrepancies or service delays
- Provide feedback on supplier reliability, repair turnaround times, and quality of work
- Assist in evaluating supplier contracts based on service performance
Office Administration:
- Maintain accurate and up-to-date filing records for the vehicle fleet
- Perform ad hoc administrative tasks assigned by the Admin Manager and Fleet Manager
- Handle general office administration (printing, scanning, filing, etc.)
Competencies Required:
- Organizational Skills: Strong ability to plan, prioritize, and manage multiple tasks
- Technical Knowledge: Familiarity with fleet maintenance, repair processes, and automotive parts
- Attention to Detail: Ability to verify quotes, invoices, and repair work
- Problem-Solving: Ability to identify and resolve discrepancies in repairs and invoices
- Supplier & Stakeholder Engagement: Ability to build relationships and ensure service quality
- Process-Driven Approach: Strong adherence to fleet procedures and approval workflows
- Time Management: Ability to follow up on vehicle downtime, pending approvals, and supplier delays
- Communication Skills: Strong written and verbal communication with suppliers and internal teams
- Integrity & Trust: Ensures accuracy in financial tracking and repair approvals
Skills Required:
- Office Administration & Record-Keeping
- Interpersonal Communication & Relationship Management
- Report Writing & Documentation
- Fleet Software (e.g., GreenFleet) & Data entry
go to method of application »
- A position for a Sector Manager under Specialized Services Division exists at FSS: Specialized Services reporting to the Divisional Manager. The Sector Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.
Experience, Requirements and Qualifications:
- Matric certificate (Grade 12)
- PSIRA Grade A/B Registration and Accreditation
- Firearm Competent – Business Purpose
- No criminal record or any pending cases
- At least 8 years’ experience in the Security industry
- At least 5 years’ experience in Operational / Guarding Security industry
- Exceptional staff management experience
- Computer literate and proficient on all Microsoft programs
- Valid driver’s licence with own reliable transport
- Knowledge of business process, function, and acumen
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Knowledge of ISO 9001:2000 quality Management and requirements
Must have knowledge of:
- Sectorial Determination
- Basic Conditions of Employment Act (BCEA)
- PSIRA
- FAMS
- SOP. Standard Operating Procedures
- Occupational Health & Safety
- Fleet and logistics
Job Description: (Not totally inclusive)
- Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
- Oversee all staff, budgets, operations and guarding of the respective business area.
- The formulating of overall strategy, managing people and establishing policies and procedures.
- To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
- Ensuring growth, thrive and profit rising for the branch.
- Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
- Set and manage goals for new business.
- Financial management of business.
- Ensure that feedback on projects is always provided to Regional Executive.
- Overseeing daily business operations and ensuring compliance to contractual requirements.
- Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth.
- Training lower-level managers and staff.
- Ensuring subordinates are in line with company policies and procedures.
- Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks.
- Oversee recruitment and training of employees.
- Evaluate and improve, performance and productivity.
- Evaluate and improve financial performance.
- Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures.
- Researching and identifying growth opportunities.
- Generating reports and giving presentations.
- Coordinating branch activities.
- Prepare and present daily, weekly, and monthly reports for superiors.
- Ensure compliance with regulated legislation and acts.
- Customer satisfaction reports.
- Ensure all clients are services as per contractual requirements.
- Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk.
- Develop and maintain training of subordinates, through formal training and direct mentoring.
- Ensure all major special projects / events are organized.
- Engage with current and potential clients to market and sell an end to end integrated solution.
- Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised.
- Complete fleet schedule, incl technology installed and site deployed, asset management.
- Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management.
Competencies Required
- Excellent presentation & Communication skills
- Outstanding organizational
- Negotiation and conflict management skills
- Customer focus with continuous improvement skills.
- Leading and management competencies – Providing Leadership
- Investigating / Risk Assessment Skills
- Strong analytical and critical thinking ability
- Problem solving attitude
- People Management skills
- Structuring Tasks
- Persuading and influencing
- Creating Innovation and Adjusting to Change
- Business acumen
- Deadline Driven
- Driving Success
- Showing Resilience
Deadline:23rd April,2026
go to method of application »
Job Summary:
- We are seeking a highly qualified and experienced Security Site Manager to oversee security operations. The ideal candidate must have a strong background in security management and possess excellent leadership and organizational skills to ensure the safety and security of our premises.
Responsibilities:
- Develop and implement security protocols, procedures, and policies to maintain a safe and secure environment on-site
- Supervise security staff and ensure proper scheduling, training, and performance evaluations
- Conduct regular security audits and risk assessments to identify potential threats and vulnerabilities
- Monitor surveillance systems and respond to security incidents in a timely and appropriate manner
- Collaborate with law enforcement agencies and other security professionals to address security concerns effectively
- Maintain accurate records of incidents, investigations, and security-related activities
- Oversee the maintenance and testing of security equipment, including alarms, CCTV cameras, and access control systems
Requirements:
- Proven experience as a Security Site Manager or similar role in the security industry
- Strong knowledge of security protocols, procedures, and best practices
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and handle crisis situations with composure
- Proficiency in using security equipment and technology
- Must reside in Grabouw, Somerset West, Strand, or surrounding areas
Education and Certifications:
- High school diploma or equivalent
- Security-related certifications or training is preferred
Deadline: 16th May,2026
go to method of application »
Purpose:
- We're seeking a dedicated Tactical Training Instructor to ensure the effective execution of professional training interventions within Fidelity ADT, adhering to organizational policies, legislative regulations, and ETQA requirements.
Key Responsibilities:
- Conduct professional training interventions within Fidelity ADT.
- Provide on-the-job Tactical Training and Coaching to Armed Reaction Officers.
- Actively participate in external and internal training initiatives as a professional trainer.
- Maintain strict adherence to all training requirements to minimize associated risks.
- Ensure compliance with accredited Training interventions and quality assurance standards (SASSETA, NKP, PSIRA, PFTC, CAA, etc.).
- Collaborate as a team player in training functions, contributing to resource logistics and asset control in the best interest of the Company.
Minimum Requirements:
- Grade 12 school qualification.
- PSIRA Registered Grade B.
- Valid driver’s license (Code: B).
- Training and development qualification related to training or similar fields.
- Minimum of five (5) years of training experience within the security training environment.
- Strong leadership and motivational skills to inspire both direct and indirect teams.
- Ability to thrive in an innovative environment, applying common-sense judgment and providing clear direction.
- Thorough understanding of regulatory requirements and business impacts.
- Demonstrated integrity and trustworthiness.
- Excellent communication, interpersonal, and presentation skills.
- Willingness to travel as needed.
- Clear criminal record.
- Proficiency in Microsoft Office 365 packages.
Deadline:23rd April,2026
go to method of application »
MAIN PURPOSE OF JOB:
- The purpose of the Project call centre Agent is to provide immediate call solutions to clients in an efficient manner on all projects and with a positive attitude, thereby portraying a professional company image whilst striving for client satisfaction. Call centre agents should be customer focused, and solution driven. Driving daily to grow the business by either adding money or saving money. Achieve Project SLA’s, KPI’s and targets. Ensure the Service Level KPI’s is always achieved and Project targets exceeded to either save money or generate revenue.
QUALIFICATION, EXPERIENCE and Behavioural competencies:
- 6 months within call centre customer service will be beneficial.
- Matric (minimum).
- Own transport.
- Willing to work shifts.
- Excellent telephonic communication skills.
- Fully computer literate understanding of company systems and processes.
- Well spoken, unbiased and diplomatic
- Positive attitude.
- Passion client service.
- Able to co-operate in a team environment.
- Self –Motivated.
- High level of stress tolerance
- Conflict management and debriefing skills.
- Have ability to pay attention to detail.
- Accurate reporting of information.
- Basic decision making.
- Pro activeness (work smart not harder)
- Consideration towards colleagues.
- Striving for self -improvement.
Responsibilities and Duties:
Basic employment requirements, be at work and be on time. Working CCC (Fidelity ADT Customer Contact Centre) working hours and days will be a requirement which includes 1 Saturday a month.
Quality of Service
- Project management, work on projects in the CCC at least 5 working hours a day.
- Be ready to assist with adhoc requirements.
- Work 1 Saturday a month.
- Be a back up for level 1 overflow calls on Busy days.
- Achieve project specific KPI’s.
Quality of Service
- Offer solutions to client issues and concerns via all contact channels and all media e.g. trouble shooting with technical queries if needed.
Productivity of Service
- Log in to FADT systems on time and for full shift duration, ideally 15 min before your shift starts. (LSN Listener, Openscape and TRF Transformer CRM)
- Maintain schedule adherence
- Aim for first time call resolution
Business Intelligence Management
- Note details of all customer interactions on applicable systems, capture accurate data effective and efficiently on all client interactions ensuring a clear audit trail.
Customer Database management
- Action and update all customer requests on Listener and or Transformer
- Pro-actively always maintain customer data
Escalation of client issues and concerns
- Escalate Issues and Concerns appropriately, utilising correct business processes and systems, ensure
- Take ownership of escalated queries, ensuring resolution and follow up with customers
Knowledge Management
- Stay abreast of all changes and additions to knowledge base
- Provide Exceptional Customer service at all times
Responsibilities
- Work on projects a min of 5 hours a day.
- Achieve project targets, Service level agreements as well as key performance indicators.
- Receive incoming calls on a rational first available consultant basis from the diallers.
- Transfer calls to other departments if needed.
- Receive phone-in calls, when assisting with Inbound Service level.
- Receive and action of emergency calls, when assisting with Inbound Service level.
- Provide basic technical assistance to clients (trouble shooting), when assisting with Inbound Service level.
- Client and technical signal confirmation, when assisting with Inbound Service level.
- Internal and external client communication on all projects involved in.
- Loading of temporary /holiday instructions, when assisting with Inbound Service level.
- Record and booking of sales leads to relevant Branches of sales projects.
- Assist with Account queries, when assisting with Inbound Service level.
- Verification of listener information before proceeding with project/Dialler calls.
- Always Ensure Client Retention as a focus.
- Delegation of queries /complaints to relevant departments unless you can assist and resolve it yourself.
- Set & Uphold Company Code of Conduct, Rules, Ethics and CCC Induction.
- Understanding and adherence to company and policies and procedures.
- System fault reporting to supervisor or Call Centre Manager.
- Statistics recording and keeping track of project progress by completing excel sheets on Microsoft Teams.
Personality Traits
- Accurate and Adaptable
- Cautious and Communicative
- Compliant
- Detailed and Precise
- Diplomatic and Unbiased
- Discipline and Proactive
- Ability to Listen
- Patience
- Inquisitive and Optimistic
- Persuasive and Positive
- Promoter or the Company
- Rational
- Self-assured and confident
- Self-controlled
go to method of application »
Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning
Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
Deadline:24th April,2026
go to method of application »
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
Deadline:24th April,2026
go to method of application »
- As our new Business Development Consultant, you will be the face of growth at Fidelity CashMaster.
- Your mission: To unlock new opportunities, build powerful relationships, and drive revenue.
Minimum Requirements:
- Grade 12
- Sales/Marketing qualification will be advantageous.
- Proven experience in business development or sales (preferably in tech, retail, or financial services).
- Device sales experience will be advantageous.
- Track record of achieving set sales targets.
- A strong network and ability to open doors
- Excellent communication and negotiation skills.
- Strategic thinking and problem-solving skills.
- Must have a valid driver’s license and own reliable transport.
- Willingness to travel.
Key Performance Areas: (not totally inclusive)
- Identify and pursue new business opportunities across South Africa.
- Develop and execute strategic sales plans to meet ambitious targets.
- Build and maintain strong relationships with key stakeholders and decision-makers.
- Represent CashMaster at industry events, expos, and client meetings.
- Collaborate with marketing and product teams to tailor solutions for clients.
- Provide market insights and competitor analysis to inform strategy
- Addressing and resolving clients’ queries promptly and satisfactorily.
- Compile and submit weekly and monthly sales reports.
- Submit customer quotations timeously and ensure supporting documents are complete.
Attributes:
- High attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Ability to work independently.
- Good planning and organisational skills.
Key Skills and Competencies:
- Entrepreneurial spirit
- Innovative
- Creativity
- Goal setting
- Driving for results
- Self-development
- Communication skills
- Customer focus
- Teamwork
Deadline:30th April,2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail