Fresh Jobs at FlySafair

Description

• Develop and oversee weekly operational plans, aligning resources (staffing and equipment) to business priorities and passenger demand forecasts;
• Anticipate operational constraints and recommend proactive solutions to maintain service quality and compliance;
• Contribute to workforce and capacity planning to ensure operational resilience;
• Manage relationships with contracted third-party providers and airport authority, ensuring adherence to contractual obligations, service-level agreements, and safety standards;
• Lead performance reviews with service providers, addressing deficiencies and negotiating improvements;
• Collaborate with internal stakeholders (Flight Operations, Technical and Ground Handling) to align operational activities;
• Act as the delegated authority for the Base Manager during periods of absence, ensuring operational continuity and compliance with safety, security, and regulatory requirements;
• Provide guidance and direction to operational staff, escalating and resolving complex issues when required;
• Represent the Base Manager in audits, regulatory inspections, and cross-functional operational forums where required;
• Collect, interpret, and model operational data (e.g., turnaround times, incident investigations, delay root cause analysis, passenger handling metrics, and third-party KPls);
• Design and maintain dashboards and reporting tools to monitor real-time performance and longterm trends;
• Apply statistical and data-visualisation techniques to generate insights that improve efficiency, reduce costs, and enhance service delivery;
• Partner with the Base Manager and senior stakeholders to make data-driven recommendations on operational strategy and resource allocation.

Requirements

• Grade 12 or Equivalent (Essential);
• Diploma/Bachelor's Degree in Aviation Management, Data Analytics, Logistics, or a related discipline (Essential);
• Minimum 7 years' experience in airport or airline operations, with at least 2 years in a specialist or supervisory capacity (Essential);
• Demonstrated experience in third-party/vendor performance management (Essential);
• Demonstrated experience in data analytics (Essential);
• Proven track record of applying data insights to improve operational efficiency and service quality (Essential);
• Knowledge of passenger services, passenger with reduced mobility (PRM) and IATA Passenger Resolution Conference (PRCM);
• Knowledge of Recommended Practices;
• Knowledge of Transport Information Manual (TIM);
• Sound understanding of SACAA regulations and airport operational standards;
• Knowledge of relevant Airport Authority Operation Procedures Manual;
• Knowledge of IATA Dangerous Goods Manual;
• Proficiency in data analysis tools, reporting systems, and MS Office. 

Personal Attributes:  

• Professional;
• Integrity;
• Reliable and dependable;
• Able to work independently; 
• Proactive; 
• Advanced analytical skills with the ability to translate data into actionable insights; 
• Strong stakeholder engagement and vendor management capability; 
• Decision-making authority under operational pressure. 

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Description

• Develop and oversee weekly operational plans, aligning resources (staffing and equipment) to business priorities and passenger demand forecasts;
• Anticipate operational constraints and recommend proactive solutions to maintain service quality and compliance;
• Contribute to workforce and capacity planning to ensure operational resilience;
• Manage relationships with contracted third-party providers and airport authority, ensuring adherence to contractual obligations, service-level agreements, and safety standards;
• Lead performance reviews with service providers, addressing deficiencies and negotiating improvements;
• Collaborate with internal stakeholders (Flight Operations, Technical and Ground Handling) to align operational activities;
• Act as the delegated authority for the Base Manager during periods of absence, ensuring operational continuity and compliance with safety, security, and regulatory requirements;
• Provide guidance and direction to operational staff, escalating and resolving complex issues when required;
• Represent the Base Manager in audits, regulatory inspections, and cross-functional operational forums where required;
• Collect, interpret, and model operational data (e.g., turnaround times, incident investigations, delay root cause analysis, passenger handling metrics, and third-party KPls);
• Design and maintain dashboards and reporting tools to monitor real-time performance and long-term trends;
• Apply statistical and data-visualisation techniques to generate insights that improve efficiency, reduce costs, and enhance service delivery;
• Partner with the Base Manager and senior stakeholders to make data-driven recommendations on operational strategy and resource allocation. 

Requirements

• Grade 12 or Equivalent (Essential);
• Diploma/Bachelor's Degree in Aviation Management, Data Analytics, Logistics, or a related discipline (Essential);
• Minimum 7 years' experience in airport or airline operations, with at least 2 years in a specialist or supervisory capacity (Essential);
• Demonstrated experience in third-party/vendor performance management (Essential); - Demonstrated experience in data analytics (Essential);
• Proven track record of applying data insights to improve operational efficiency and service quality (Essential);
• Knowledge of Baggage and Ramp handling Procedures;
• Knowledge of IATA Airport Handling Manual (AHM);
• Knowledge of IATA Ground Operations Manual (GOM);
• Knowledge of Ground Support Equipment (GSE), Safety Standards and Maintenance;
• Sound understanding of SACAA regulations and airport operational standards;
• Knowledge of relevant Airport Authority Operation Procedures Manual;
• Knowledge of IATA Dangerous Goods Manual;
• Proficiency in data analysis tools, reporting systems, and MS Office. 

Personal Attributes: 

• Professional;
• Integrity;
• Reliable and dependable;
• Able to work independently;
• Proactive;
• Advanced analytical skills with the ability to translate data into actionable insights;
• Strong stakeholder engagement and vendor management capability;
• Decision-making authority under operational pressure. 

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Description

• Perform quality audits, investigations and inspections, in line with the Quality Assurance System;
• Identify and record any concerns or findings, and the evidence necessary to substantiate such issues;
• Ensure the corrective action plan provided by the auditee is acceptable;
• Ensure the provided Root Cause analysis addresses the findings thoroughly;
• Identify and recommend solutions to risks or findings through designated reporting channels;
• Verify the implementation of solutions within specific timelines;
• Ensure effective implementation of the corrective action plan within specific timelines;  
• Ensure that the IQSMS Quality Module is maintained;
• Liaise and accompany the SACAA and 3rd Party Auditors during audits and inspections (AOC, AMO, DG, ATO, Simulator etc.);
• Assist with the reviewing of process owner’s manuals;
• Periodic dissemination of quality related information to Operational Training and Maintenance personnel;
• Assist with the coordination of new route applications;
• Attend all relevant meetings including but not limited to Quality Assurance;
• Assist with Authorising and issuing Company Authorisations for the Technical department;
• Identify gaps in FlySafair departmental quality control processes and make recommendations;
• Execute ad-hoc duties assigned by the Quality Manager;
• Keep updated with industry changes, regulations and continuously develop skills to stay effective in the role;
• Assist and compile weekly, monthly and quarterly reports on QA activities in the organisation.

Requirements

• Grade 12 or Equivalent (Essential);
• Quality Auditor and Lead Auditors Certification (including Root Cause Analysis Training) (Essential);
• Degree/Diploma in Quality Management (Advantageous);
• Safety Management Systems training (Advantageous);
• 5 years' experience Auditing and in the implementation and maintenance of a Quality Management System in Aviation (covering the following scopes: ORG, FLT, MNT, SEC,DSP, CAB, GRH, CGO) (Essential);
• IOSA Auditor;
• Technical experience in Aviation (Advantageous);
• Experience working on a Safety Management System;
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook);
• Willing and able to mentor/coach others;
• Familiarity with the applicable regulatory bodies and their requirements i.e SACAA CAR's and CAT's (e.g., Parts 1, 11, 12, 21, 34, 36,43, 47, 48, 60, 61, 62, 64, 66,67, 91, 108, 109, 110, 111, 112, 113, 114, 121, 129, 140,141, 145, 173, 174, 187); 
• IOSA ISARPS;
• Knowledge of quality systems and understanding of how QMS principles and practices apply to aviation standards. 

Personal Attributes:

• Deadline driven;
• Attention to detail;
• Analytical thinking;
• Problem-solving skills;
• Interpersonal skills: work collaboratively with auditees and teams members while maintaining professionalism and building positive working relationship;
• Self-driven and independent thinker;
• Ethical conduct, demonstrating integrity while maintaining confidentiality during audits;
• Be impartial;
• Requires little supervision, is a team player and an independent thinker who will take initiative. 

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Description

• Use proactive talent acquisition strategies to attract talent and thus contribute to the pool for future talent and manage it efficiently;
• Build the company's professional network through networking, relationships with HR professionals, and various suppliers;
• Recommend ways to improve the employer brand;
• Conduct the end-to-end recruitment process for assigned positions;
• Conduct interviews with job applicants and create a shortlist of suitable candidates;
• Develop interview questions aligned to the specific requirements of each role;
• Keep track and regularly report on the recruiting metrics;
• Investigate, consider, and implement new sourcing methods;
• Research and select the most effective job advertising channels to support recruitment needs;
• Ensure accurate and up to date information is submitted to Payroll in a timely manner;
• Ensure that all recruitment material (interview notes and related paperwork) is filed and stored appropriately;
• Use data analytics to stay on top of current vacancies and potential openings in order to minimize the costs of an unfilled position;
• Report to management and provide decision support through talent acquisition and HR metrics;
• Maintain up-to-date records of all employees recruited by the business to track the success rate of recruitment advertisements or monitoring staffing levels across different departments;
• Oversee the management, coordination, and allocation of Roaming Administrators to departments requiring short-term operational support, ensuring optimal utilisation, clear accountability, and alignment with business priorities;
• Drive the effective management and adherence of the requisition workflow process;
• Ensure the Application Tracking System is accurately maintained and effectively utilised by the Talent Acquisition team;
• Manage various job portals;
• Accountable for budgeting related to the Talent Acquisition function, including cost control and forecasting;
• Review and approve invoices for submission to Finance for payment processing;
• Oversee the Talent Acquisition team and report on the team's performance;
• Provide overall guidance to the team;
• Set team goals in order to meet the overall business needs;
• Motivate, organise and encourage teamwork within the team to ensure productivity;
• Stay up to date on labour legislation and actively drive awareness within the team to ensure alignment with the latest regulatory changes;
• Conduct benchmarking and reviews ensuring the implementation of best practice on talent acquisition and related processes;  
• Research and benchmark market related salaries for vacancies across the business;
• Liaise with management to anticipate and plan for future recruitment needs;
• Advise hiring managers on interviewing techniques;
• Stay up to date with labour legislation and drive awareness among line managers regarding regulatory changes;
• Manage service-level agreements with the supplier;
• Work closely with the hiring managers, recruitment team, payroll and overall HR team to manage sourcing, interviewing, and any related employment processes; 
• Liaise with hiring managers and recruiters to discuss the progress of current recruitment activities;
• Keep up to date with staffing needs in line with organisational goals and/or business plans;
• Act as the custodian for the Recruitment Policy and related practices;
• Drive recruitment processes, practices, and techniques;
• Evaluate current recruiting procedures to determine whether they can be modified for increased efficiency and effectiveness;
• Ensure that all recruitment activities comply with employment laws and regulations, maintaining proper documentation and records (interview notes and related paperwork).

Requirements

• Grade 12 or Equivalent (Essential);
• Relevant Degree in Human Resources or related field (Essential);
• 10 years’ relevant experience in a mid-sized organisation, of which, at least 3 years must have been in a Managerial role (Essential); 
• Proven experience working as a Recruitment/Talent Acquisition Manager (Essential);
• Experience working on various Career portals such as Pnet, LinkedIn etc (Essential);
• Experience working with an Applicant Tracking System (ATS) (Essential); 
• Experience working with Human Resource Information systems such as Sage and SageX3 (Advantageous); 
• Knowledge and understanding of Human Resources; 
• Management practices and procedures and relevant legislation (BCEA, EEA, SDA, Codes of Good Practices);
• Sound knowledge of Labor legislation and HR practices;
• Proficient in all Microsoft Office applications as well as recruitment software;
• Excel is essential. 

Personal Attributes:

• Positive attitude;
• Strong work ethic; 
• Honesty and integrity;
• Proactive approach towards delivery of duties; 
• Strong team player; 
• Committed and willing to take on new challenges;
• Able to cope with changing workload priorities and pressure;
• Able to maintain confidentiality at all times;
• Immaculate timekeeping; 
• Able to work without supervision; 
• Willingness to lead, take charge of situations, offer opinions and directions to others; 
• Decision-making, and team management skills (Essential); 
• Strong report writing skills Exceptional interpersonal skills; 
• Strong planning and organisational skills; 
• Attention to detail; 
• Proactive and use of own initiative is vital to the role; 
• Excellent communication (verbal and written).