Fresh Jobs at FNB South Africa

Job Description

 Are you someone who can: 

• Create conceptual and technical systems designs like data models, interface designs, and workflow diagrams
• Analyse existing company processes to identify areas for improvement and automation
• Perform feasibility studies to evaluate proposed system solutions
• Collaborate with development teams to test systems
• Provide ongoing technical support to end users
• Create comprehensive documentation for all stages of the research, design, implementation, and maintenance stages of a project
• Liaise with business stakeholders, IT teams, and project managers to ensure clear communication of project objectives and deliverables
• Participate in system testing to ensure developed systems meet quality standards
• Stay up to date with industry trends and emerging technologies and contribute to process improvements 
• Conduct a system requirement risk assessment
• Define, develop and document how business systems interface functionally
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Display and encourage an appreciation of teamwork and inclusivity
• Participate in planned activities that are appropriate for own development
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility

You will be an ideal candidate if you: 

• Have a BCom, B.Eng., BSc Eng., BSc Informatics, or related degree
• Minimum 3 years System Analysis experience
• Have experience with API design & Database design, SQL, Java
• Can write technical requirements
• Advance knowledge of the full SDLC
• Have programming experience (advantageous)
• Strong technical, problem-solving, and analytical skills
• Solid understanding of software development methodologies and system design principles 
• Excellent verbal communication skills to collaborate with stakeholders and translate technical concepts to non-technical users 
• Relevant experience with system analysis tools, project management software applications, documentation tools, and knowledge of hardware

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
   

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Job Description

• Apply Risk Management processes within the area of responsibility

Hello Future Risk Manager

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team at FNB Commercial Chief Risk Office, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• Are you someone who can:
• Set the strategy and create the enabling environment for active risk mitigation within the Business Unit
• Participate in planned activities that are appropriate for own and employee development
• Manage team performance in achievement of business objectives
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Control expenditure and identify process improvements to contain and reduce costs
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation

You will be an ideal candidate if you:

• Have a Relevant Degree (Risk Management, Bcom or LLB)
• At least 3 to 5 years’ relevant experience in a risk management function, preferably in a financial institution  
• Digital Banking knowledge is preferred 
• Additional Knowledge - South African Banking regulations and Banking standards NCA, FICA, FAIS and TCF 
• Basel II
• Risk and Control Identification and Assessment 
• Risk tools 
• Creating reports
• Develop risk control monitoring plan
• An understanding of platform banking

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

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Job Description

• To provide advice and support to increase operational quality and turnaround time, through the execution of predefined work objectives as per agreed standard operating procedures
• Contribute to cost efficiencies through responsible utilisation of work-related resources
• Build and maintain stakeholder relationships
• Deliver customer service through adherence to quality service standards
• Provide an administration service that meet time and quality standards and, includes reporting and updating of all relevant information
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Achieve sales and new client acquisition targets to contribute to profit and growth of business
• Optimise work through the application of learning experiences
• Provide support to business or HRBP through the provision of relevant process documentation to effectively manage turnaround times and drive project implementation
• Identify and utilise opportunities to assess and improve own performance
• Contribute to teamwork and inclusivity within own team
   

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Job Description

• To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

Hello Future Quantitative Analyst!

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of FR Life, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can:

• Work with large volumes of data and critically assess assumptions as inputs into complex models
• Work with multiple coding platforms to build models and compile analysis that deliver insights and facilitate decision making
• Collaborate and communicate with technical and business stakeholders in the delivery of your objectives
• Innovate to come up with new solutions and improve how we work

You will be an ideal candidate if you:

• Have 1 - 5 years of relative experience
• Have an actuarial science background
• Have made good process with exams
• Have life insurance pricing and/or valuations experience (advantageous)
• Have experience with actuarial modelling software, Prophet software experience is highly advantageous

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes
• Analyse business from all aspects to develop in in-depth understanding of the business
• Work with end users and project owners to identify business, functional and technical requirements
• Do gap analysis between current and required specifications
• Oversee the planning and execution of systems testing
• Analyse exiting business processes and facilitate with stakeholders to make improvements
• Identify and define business processes and system development or configuration requirements to realise the process end goal
• Work with project team members to define metrics/performance goals/ acceptance criteria for the solution or system
• Assist in translating requirements into test conditions and expected results for unit development, system integration and UAT
• Participate in quality reviews or set reviews of designs, prototypes, and other work products

Requirments

• 5-8 Years experience within a BA role in a similar environment
• Must have a good understanding of BA processes
• Workshop or hold JAD sessions
• Assess, analyse and optimise end-to end business processes
• Detailed extraction and documentation of all business rules impacting a project
• Business analyses, i.e. planning, elicit, document and review
• Review test cases provided by the Test Analyst
• Create the relevant analysis documentation i.e. Business Specification and or Functional Specification documentation using change control processes and version controls when required
• Solution or provide recommendations to business when requirements are unclear taking into account what would be best for the business

Educations 

• Relevant Degree 
   

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Job Description

• To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.

Hello Future Quantitative Analyst!

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of FR Life, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can:

• Work with large volumes of data and critically assess assumptions as inputs into complex models
• Work with multiple coding platforms to build models and compile analysis that deliver insights and facilitate decision making
• Collaborate and communicate with technical and business stakeholders in the delivery of your objectives
• Innovate to come up with new solutions and improve how we work

You will be an ideal candidate if you:

• Have 1 - 5 years of relative experience
• Have an actuarial science background
• Have made good process with exams
• Have life insurance pricing and/or valuations experience (advantageous)
• Have experience with actuarial modelling software, Prophet software experience is highly advantageous

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description

• To manage the utilisation of resources on investigative assignments and projects. Investigate and report on fraud within the business.
• To provide specialist solution advise and to design a solution that best meets the needs of the client.  To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units. 

Hello future – Fraud Manager

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our Cash Investment team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can: 

• Be responsible for developing and implementing strategies to detect, prevent, and mitigate financial fraud within the organization. This role involves leading a team, conducting investigations, and collaborating with various departments to ensure robust fraud prevention measures are in place.
• Develop and implement comprehensive fraud detection and prevention strategies.
• Providing guidance and support to business.
• Conduct thorough investigations into suspected fraudulent activities.
• Collaborate with internal departments to enhance fraud prevention controls.
• Monitor and analyze fraud trends to identify potential risks.
• Prepare detailed reports on fraud incidents and present findings to senior management.
• Ensure compliance with regulatory requirements and industry best practices.
• Develop and deliver training programs on fraud awareness and prevention.
• Liaise with law enforcement and regulatory bodies as necessary.

You will be an ideal candidate if you:

• Bachelor’s degree in Finance, Forensic Accounting, Criminology, or related field.
• Professional certification such as Certified Fraud Examiner (CFE) is preferred.
• Minimum of 5 years of experience in financial fraud detection and prevention.
• Strong analytical and investigative skills.
• Excellent leadership and team management abilities.
• Proficient in using fraud detection systems/ software and tools within FNB.
• Strong communication and presentation skills.
• Knowledge of relevant laws and regulations.

You will have access to: 

• Working with a dynamic team of professional to contribute to the growth and success of our product house.
• Interact and build strong relations with bankside stakeholders.

We can be a match if you are: 

• Analytical thinking and problem-solving.
• Attention to detail and accuracy.
• Strong ethical standards and integrity.
• Ability to work under pressure and meet deadlines.
• Excellent interpersonal and communication skills.
   

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Job Description
Hello Future Market Research Analyst

• FNB Retail Marketing is looking for a dynamic and highly effective Market Research Analyst to join their team. The successful applicant will be required to execute within area of responsibility and under guidance and supervision, on market research and analytics, by gathering and analyzing data of the competitive landscape of the banking sector to ensure optimal service delivery, profitability, sustainability and future competitive growth.

Are you someone who can: 

• Prevent wastage and identify process improvements to contain and reduce costs.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Participate in planned activities that are appropriate for own development.
• Implement projects/ initiatives under guidance and supervision to ensure optimal service delivery, profitability, sustainability and future competitive growth.
• Deliver on approved projects/ initiatives and ensure alignment to data practices under guidance and within area of responsibility.
• Display and encourage an appreciation of teamwork and inclusivity.
• Develop, encourage and nurture collaborative relationships across area of specialization.
• Compile reports that track progress and guide business to make informed decisions.
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.
• Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

You will be an ideal candidate if you have: 

• Relevant Degree or Diploma.
• Ability to analyze date insights would be advantageous.
• 2 – 5 years of experience in a similar role.
• Great reporting and presentation skills.
• Relationship Management skills as well as the ability to engage with different stakeholders at all level.

You will have access to: 

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.
   

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Hello Future Branch Advisor
• Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  
• As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• A completed financial related qualification (NQF5 or higher)
• 1-2 years’ experience in Client Services Support and delivery

You will have access to: 

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are: 

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.
   

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Job Description

• To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc) by facilitating query resolution, processing customer request and managing customer’s expectations
• Drive significant growth and profitability in the context of cost management.
• Deliver exceptional service that exceeds customer and stakeholder’ expectations through proactive, innovative and appropriate solutions. Manage SLA's with internal and external service providers.
• Engage with the customers in a professional way as specified in the service standards. Ensure customers needs and expectations are understood. Process the customers' requests in an efficient and effective way.
• Resolve all customer queries efficiently, and within agreed timelines.
• Build and maintain relationships with internal and external parties to support the business strategy
• Maintenance of expert knowledge on product including pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information and systems relevant to the customer query/request.
• Comply with governance in terms of legislative and audit requirements
• Track, control and influence business activities with the specific aim to increase sales and service efficiencies.
• Manage own development to increase own competencies