Fresh Jobs at Hollywoodbets

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for the Head of Hollywood Foundation. Do you think you have what it takes to be our newest Purple Star?
• The Head of Hollywood Foundation is responsible for the overall direction, development, execution and reporting of the Hollywood Foundation’s operations, marketing and compliance to ensure that the vision of the Foundation is achieved.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• A Valid Driver’s License.
• 5 – 10 years' project management experience.
• 5 – 10 years' general management experience at a senior level.

Bonus to have:

• Relevant Qualification.
• BEE Code of Good Practice knowledge.
• Strong public speaking ability.

What You’ll do for The Brand:

Strategic Planning and Execution

• Strategic planning and implementation of programs that support and meet the Foundation’s mission and meet required KPI’s.
• Review, improve, develop and implement strategies for the Foundation.
• Responsible for the establishment and enhancement of the Foundation’s image and reputation by being active and visible in the community.
• Entrench and maintain existing relationships with service providers, partners, Team members and target markets/beneficiaries.

Financial Management and Viability

• Responsible for the financial management of the Foundation, ensuring that it is always in a positive financial position.
• Implementation of processes that will track and control costs.
• Establish and maintain relationships with various organizations which will support the Foundation’s mission. 

Operational Management

• Responsible for the day to day operations of the Foundation.
• Ensure that the policies, processes and practices are compliant with relevant regulatory requirements and supports the Foundation’s mission.
• Plan and oversee marketing and other communication efforts and ensure these align to the Group brand, marketing and communication objectives.

Ensure project delivery.

• Regular and relevant reporting on all aspects of the Foundation.

People Management

• Manage and lead Teams to deliver the Foundation’s objectives.
• Recruit and develop high performing Team members.
• Performance management of Team and discipline.
• Ensure collaboration with all stakeholders, including other Teams across the Hollywood Group.
• Build strong relationships to communicate and engage effectively and achieve desired outcomes.

Other

• Ad hoc related projects and duties.

What You’ll Bring to The Team:

• Strong reporting skills.
• Good project management skills and ability to manage multiple projects.
• Strong quality focused approach to ensure high quality delivery.
• Good problem solving skills.
• Must be self-motivated, driven, results orientated and able to take accountability.
• Ability to take initiative and a self-starter approach.

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Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Betting Risk Administrator to be based in Umhlanga, KZN.
• Do you think you have what it takes to be our newest Purple Star?
• The Betting Risk Administrator is responsible for, among other things, managing project related activities, administrative duties and communicating to the team. The daily mission is to help the Betting Risk Team meet quality standards and deliver on time.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 2- 3 years administrative experience
• Experience with Microsoft word, excel, outlook

A Bonus To Have:

• Experience with MS projects
• Related Diploma/Degree
• Valid drivers license and own vehicle
• Previous experience in a technical, risk or investigations environment

What You’ll Do For The Brand:

• Supports company operations by maintaining office systems and supporting staff.
• Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, and other clerical functions.
• Answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, emails, reports
• Presentations.
• Assist Betting Risk with project management and/or Investigation related duties and processes
• Coordinating the setup of meetings and management the Agenda/Minutes
• Act as point of contact for the office team and facilitate communications
• Engaging with stakeholders to track down documentation and other deliverables
• Prepare and provide documentation to internal teams and key stakeholders
• Assistance in attending to client queries and redirecting to relevant person
• Adhoc support and administrative assistance as may be required from day to day

What You’ll Bring To The Team:

• Demonstrate good communication skills
• Demonstrate sound presentation skills
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.
• Be proficient in training methodologies, curriculum development and soft skills

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in the Gaming industry.

A Bonus To Have:

• Valid driver’s license
• Related Diploma/Degree

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,
• Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Team Leader to be based in our Park Branch in KZN . Do you think you have what it takes to be our newest Purple Star?
• The position will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months experience within Retail, Gaming or Betting Industry

A Bonus To Have:

• A valid driver’s license
• 1-2 Years leadership experience
• Diploma/ Degree or NQF 4 Learnership

What You’ll Do For The Brand:

Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch
• The cashing up process must be conducted with the branch doors closed with securitymonitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent attention to detail
• Demonstrate a good understanding of betting procedures
• Ability to understand the different betting types
• Possess financial management skills and business acumen
• Strong people management and problem-solving skills
• Be Accountable

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Food & Beverage Team Leader. Do you think you have what it takes to be our newest Purple Star?
• The business operations will require the successful incumbent to work according to a shift schedule which includes a night shift rotation. The incumbent will partner with Branch Managers to enquire about Customer experience and areas of improvement to ensure that F&B experience attracts, retains and provides the best dining experience possible for Customers. This includes assisting with health and safety management, facility management, kitchen management, stock management, resource management, adherence to departmental and company policies, procedures and reporting.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• 1 – 2 years’ experience in a supervisory role within the Hospitality/Food and Beverage industry.
• 1 – 2 years’ experience in stock control.
• A Valid Driver’s License.
• Use of the GAAP system.
• Computer literate (MS Word and MS Excel).

What You’ll Do For The Brand:

• Ensuring internal food and beverage processes are followed.
• Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
• Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area. Ensure the cutlery and crockery is clean and in good condition for use by customers.
• Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
• Ensuring that the food and beverage department is adequately staffed for the shift.
• Responsible for managing the food and beverage staff during the shift.
• Ensuring internal food and beverage stock management processes are followed.
• Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
• Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage
• deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
• Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house
• stock.
• Ensuring that the GAAP/POS system is always up and running during operational hours.
• Managing Food and Beverage resources during the shift.
• Observing and evaluating staff and work procedures to ensure quality standards service.
• Submitting stock requisitions to the Stock Controller to request front of house stock.
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
• Ensuring that all wastages and breakages during shift are disclosed and accounted for.
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
• Ensuring cash management processes are followed.
• Ensuring shortages are addressed and recovered.
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
• Ensuring superior Customer service and Customer experience.
• Ensuring timeous submission of daily, weekly, monthly food and Beverage reports.
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
• Time management of Waitrons/Bartenders.
• Working closely with Food & Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains Customer/punters.
• Any other ad hoc duties that might be required.
• Ensure time management system is updated per team member daily.
• Make yourself available to assist at other branches, when required.
• Ensure order numbers for any purchase is requested daily.

What You’ll Bring To The Team:

• Ability to effectively manage a team to achieve organizational goals
• Good communication and interpersonal skills
• Ensure impressive planning, organizational, leading and controlling skills
• Demonstrates a high level of integrity, punctuality, trustworthiness and reliability
• Ability to take initiative, whilst adhering to company policies and procedures
• Portray strong attention to detail, whilst maintaining efficiency