Fresh Jobs at HomeChoice Holdings Limited

Description

• The ideal candidate for this role will be responsible to implement, facilitate, guide and audit compliance within the Occupational Health and Safety, Maintenance, Security and Quality Guidelines.
• The incumbent will need to ensure that all the HomeChoice Showrooms are compliant with the current legislation, HC Minimum SHERQ Standards and Policies to ensure limited risk.

What you will love doing in this role

Legal Compliance

Ensure full compliance but not limited to the following acts:

• OHS Act
• COID Act
• NEMA
• Road Traffic Act
• PSIRA
• Local Municipal Bylaws
• POPI Act
• Compliance to DOL Requirements

Minimum Standards

Ensure full compliance but not limited to the following company standards:

• Health & Safety: ISO 45001:2018
• Environmental: ISO 14001:2015
• Quality: ISO 9001:2015
• Risk & Security: ISO 27001 & 28001
• Minimum Insurance Standards
• Maintenance: Building - SANS 10400 / Electrical - SANS 10142-1
• Fire Systems: ASIB Requirements & SANS 10287
• Risk & Security: ISO 27001, ISO 28001, PSIRA & SAIDSA Bylaw 245 & POPI
• Business Continuity: ISO 22301
• NB: Achieve yearly ISO Certification

Policies

• Familiarize yourself with all relevant company policies and procedures.
• Inspect & Audit that all company polices implemented as required especially the SHERQ Policies.

Health & Safety "

• Ensure full compliance to the OHS, COID Acts and the minimum ISO 45001:2018 standards:
• Identify Hazards and Risks
• Implement appropriate controls to manage the risks.
• Train all relevant appointees to ensure competency in H&S
• Appoint competent employees to maintenance the standards.
• Implement the relevant standards and procedures.
• Implement appropriate checks and inspections to manage the risks.
• Inspect, Audit and Evaluate effectiveness of the H&S system.
• Arrange monthly SHE Meetings.
• Ensure budget allocation to implement the H&S system.
• Implement and use the MANGO SHERQ Online Management system to control and manage the relevant risks.
• Ensure continuous improvements, corrective actions and new initiatives implemented.
• NB: Ongoing reduction of IOD's / DIFR's year on year - Target Zero Injuries.
• Compliance to Department of Labour H&S requirements.
• NB: Achieve yearly ISO Certification!

Maintenance

• Identify Maintenance Hazards and Risks
• Ensure appropriate controls to manage the maintenance risks implemented and actioned.
• Training of all maintenance personnel in Safe Working Processes.
• Ensure Maintenance comply to relevant OHS Act Regulations & Local Bylaws
• Ensure compliance to SANS Standards on building maintenance, plumbing, electrical, fire & security systems etc.
• Inspect, Audit and implement continuous improvements and corrective actions for all gaps and defects identified.

Environmental

• Identify Environmental Aspects and Impacts
• Ensure appropriate controls implemented to manage the environmental impacts to ensure compliance to NEMA & ISO 14001:2015
• Managing Waste Contractors to ensure compliance.
• Identify waste streams and implement recycling strategy to achieve ZERO waste to Landfill.
• Inspect, Audit and implement continuous improvements and corrective actions for all gaps and defects identified.
• NB: Achieve yearly ISO Certification!

Quality

• Identify Environmental Aspects and Impacts
• Ensure appropriate controls implemented to manage the environmental
• impacts to ensure compliance to NEMA & ISO 14001:2015
• Managing Waste Contractors to ensure compliance.
• Identify waste streams and implement recycling strategy to achieve ZERO waste to Landfill.
• NB: Achieve yearly ISO Certification

Risk & Security

• Identify Security Hazards and Risks
• Implement appropriate security controls to manage the risks.
• Managing Security Contractors to ensure compliance.
• Ensure compliance to PSIRA & SAIDSA regulations.
• Implement systems, procedures and checks to ensure zero pilferage, theft and or robberies occur.
• Managing the security budget.
• Assist with security investigations

Business Continuity

• Implement appropriate BCM procedures and plans.
• Review and train employees on BCM Plans and actions.
• Ensure compliance to ISO22301 guidelines.
• Updating emergency contacts.
• Internal audit on compliance.

Quarterly and yearly assessments

• Carry out monthly & quarterly audits and assessment to ensure compliance.
• All stores to be audited at least twice a year.
• Assist with monthly inspections and compliance audits at third party vendors.

Meetings

• Conduct Health and Safety / Mango meetings monthly.
• Arrange and ensure security meetings on a monthly basis.
• General Area Manager meetings and feedback on inspection findings.
• General reporting of store audits.
• Minutes of meetings
• Monthly reports on Mango events etc.

Adhoc Tasks

• Assist the facilities team with any admin or additional duties as and when the need arises.

HR & IR Management

• Assist with any HR / IT Investigations and hearings.
• Compile investigation packs for Disciplinary Hearings.
• Prosecute and our Chair Disciplinary Hearings

Finance

• Manage the entire maintenance and SHERQ budget.
• Arrange adhoc maintenance and repair work.
• Manage SHERQ Training budget.

Requirements

What you’ll need to do this role

• Relevant Diploma (Minimum) - Degree (Advantage)
• Must have a vehicle license min EB / Code 8.
• At least 2-5 years’ experience within a safety administrative role and or acting as an SHE Representative.
• Qualified (certification) and acted as a First Aid, Fire Fighting and H&S Rep is essential.
• At least 2-3 years previous experience within a Health and Safety Role where Hazards, Risks was identified, and Controls implemented.
• At least 2-4 years’ working experience within a facilities department and have technical knowledge of facility management and maintenance of electrical, plumbing, fire and security systems.
• Knowledge of and experience in managing permanent and temp contractors i.e., Adhoc Maintenance, Contract Security, Cleaning and Labour Brokers.
• Qualified in ISO 45001:2018 / ISO 14001:2015 / ISO 9001:2015 and the implementation of the ISO systems via the Mango online SHERQ Management system.
• Knowledge to develop, implement and manage a SHERQ Budget.
• Experience in working as part of a team to implement and complete projects as per required deadlines and budget
• 5+ Years Extensive Knowledge of Security Systems, CCTV & Alarm systems.
• Knowledge and understanding how to do Cash and Fraud Investigations.
• Able to travel and away from home for weeks at a time.
• Willing and able to work remotely from home if and when required.

Physical Requirements

• Fit for duty
• Able and willing to work long hours during SHERQ investigations.
• Medically fit to travel, fly and or drive for long distances.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• We are looking for a Learning Specialist to drive the full learning lifecycle from needs analysis to the design of blended learning solutions all aligned to the business strategy.
• This role will be critical in building internal capabilities, maintaining governance standards, and leveraging technology to support a learning culture.

What you will love doing in this role

Learning Strategy and Execution

• Lead the design and execution of learning strategies for corporate, retail and contact centre environments.
• Partner with business leaders to identify capability gaps and learning needs.
• Translate business priorities into clear L&D deliverables.

Team Leadership

• Provide leadership, coaching, and guidance to the L&D Facilitators.
• Ensure consistent delivery of training across channels and business units.
• Foster a culture of innovation and continuous improvement within the L&D team.

Content Development and Instructional Design

• Design and develop engaging learning content, including eLearning modules, facilitator guides, assessments, videos, and blended learning materials.
• Ensure content is aligned with adult learning principles, and is scalable, interactive, and accessible.
• Stay abreast of learning trends, digital tools, and methodologies to enhance content quality.

Training Delivery Oversight

• Oversee the planning and coordination of training sessions, learning journeys, onboarding programmes, and soft skill development.
• Engage with our training partners to deliver formal training QCTO training programmes.
• Conduct learning needs analyses and impact evaluations to refine future learning initiatives.

Stakeholder Engagement

• Work closely with Retail Operations, Contact Centre, and HRBPs to ensure learning interventions are relevant and timely.
• Serve as the L&D representative in cross-functional projects and business initiatives.

Reporting and Evaluation

• Track, report, and analyse training metrics and learning impact.
• Develop dashboards and reports to communicate progress to HR and business leaders.

Requirements

What we will love about you

• Solid commercial understanding and an ability to connect learning to performance outcomes.
• Tech-savvy and excited by the use of digital tools to scale learning delivery.
• Ability to navigate complexity and manage multiple stakeholders across regions.
• Collaborative and agile mindset, with the ability to work in a fast-paced, ever-changing environment.
• Passionate about building capability and growing people.

What you’ll need to do this role

• Bachelor's Degree (3 years) / NQF level 7
• OD-ETDP qualification with a core focus on Instructional Design principles
• Experience using content development tools, AI LLM, Video creation tools and LMS, preferably Moodle.
• Minimum of 4 years’ experience in a Learning & Development environment
• At least 5 years’ experience in an HR environment
• Valid driver’s license
• Ability to travel nationally
• Strong Project Management capabilities

Behaviours we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• You will be responsible for providing the business with a robust system of financial performance metrics and decision-making frameworks to track results and support data-driven improvements.
• Key performance areas include financial analysis, business partnering, and budget support.
• You will play a Business Partner role by supporting financial management activities, contributing to budget planning and tracking, and building strong relationships with Finance Managers and business unit executives.

What you will love doing in this role

Tactical Implementation

• Translate business plans into efficient and effective operational metrics with measurable business outcomes and targets.
• Facilitate continuous process improvements in operations and service delivery.

Financial Management

• Contribute to and implement the financial reporting and planning roadmap.
• Provide financial information to management in the Business and build and maintain strong relationships with senior managers and executives.
• Provide input into the commercial viability of new and existing initiatives and assist with compiling the business case.
• Continuously review tactical and operational business and process initiatives to ensure that they meet the required profitability expectations.
• Ensure cost appreciation is correct and properly accounted for and reported, from a financial review perspective.
• Identify cost management opportunities for ensuring improved profitability and sustainable returns for the business.

Analysis and Review

• Analyse and review financial records in line with operational business metrics and advise senior managers/ business partners on possible data driven insights.
• Ensure budget and forecast variances are accurately calculated, analysed and recommendations are made to correct or improve departmental performance.
• Actively contribute to the budget and forecasting planning process, monitor and review the effect of process changes and propose improvements.

Reporting

• Responsible for running management reporting to support effective commercial decision making by the business.
• Responsible for the maintenance and operation of reporting structures.
• Execute the proper systems and controls to manage information securely.

Stakeholder Relationship Management

• Build and nurture trust and collaborative relationships with finance business partners, providing a support service to Financial Managers through the delivery of management reports and financial analyses.
• Support the establishment of relationships with external service providers such as auditors, tax and other legislative and regulatory authorities.
• Build and maintain close working relationships with Senior Accountants, ensuring alignment on reporting requirements and operational reporting structures.
• Work closely with Financial Managers, providing supporting models, calculations, and analyses into the commercial viability of new and existing initiatives.

Requirements

What you’ll need to do this role

• A 3-year Degree (Finance discipline) minimum requirement.
• Minimum of 3 years relevant related experience required.
• Proven working knowledge and experience in developing and producing clear financial management information.
• Extensive experience in analyzing financial information and ability to make clear recommendations for improvement.
• Proficient in MS Office with advanced Excel
• The ideal candidate should have an analytical mindset.

Behaviours we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• The preferred candidate will assume accountability for overseeing both the general management and operational activities of the homechoice Showrooms within Gqeberha and Surrounds.

What you will love doing in this role

Performance Management

• Achieve and exceed sales and profitability targets for all stores in the area.
• Leverage data-driven insights to improve store performance, including conversion rates, New Accounts, and Average basket size.
• Develop and implement targeted action plans that address any identified areas of improvement.
• Ensure stores maintain high standards of customer service and brand experience.

Product

• Visual Display Management: Ensure that all stores maintain world-class visual displays that align with brand standards.
• Personal Stylists Culture: Foster a culture where staff act as personal stylists, assisting customers in creating a home they love through expert product recommendations and styling advice.
• Guideline Implementation: Oversee the consistent implementation of visual merchandising guidelines across all stores, ensuring every location reflects the brand’s aesthetic and quality.
• Performance Metrics: Drive performance improvements through effective visual merchandising strategies that enhance gross profit (GP) and average item value.
• Innovation: Regularly assess and update display techniques to stay ahead of market trends and competitor offerings.

Expand into new markets

• Assist in identifying potential new store locations and market opportunities.
• Execute activations within neighboring towns to drive new foot traffic.
• Support new store openings, refurbishments, and store relocations.
• Collaborate with marketing to execute promotional campaigns.

Optimize risk and drive efficiencies

• Mitigate risk associated with cash, stock, OHASA and regulatory requirements in all stores in the area
• Improve the Goods Returned rate to achieve targets for all stores in the area
• Ensure all stores adhere with company policies, procedures, and operational standards.
• Conduct regular store visits to assess merchandising, stock levels and obsolescence, and adherence to visual guidelines.
• Address operational issues and escalate where necessary.
• Improve fraud detection skills in-store through collaboration with Fraud and Training.

People Management & Leadership

• Lead, coach, and develop Store Managers and their teams.
• Drive employee engagement and maintain a positive working environment.
• Manage performance, conduct appraisals, and implement corrective actions where needed.
• Ensure effective succession planning and staff development programs for key positions in the area.
• Manage performance in alignment with HR practices, and competently address cases of misconduct at a store level and/or disciplinary hearing stage.

Living the values

• Live and behave in alignment to the company values and promises.
• Drive value-driven behavior in all stores in the area
• Be receptive to feedback and have the courage to share ideas, feedback and suggestions in the right tone and the right forum

Requirements

What you’ll need to do this role

• Diploma or Degree required in Retail management, business management, or similar
• Minimum of 5 years’ experience in retail sales
• Minimum of 5 years’ experience in a management position
• A valid South African driver’s license

What we will love about you

• Ethical and professional self-starter with high energy levels.
• Excellent planning and organizational skills with a customer centric attitude.
• Natural leader with the ability to mentor and inspire.
• Deadline and target driven with great attention to detail.
• Excellent communication and motivational skills with the ability to communicate at all levels.
• Ability to work well under pressure and manage stress effectively.
• Adaptable, flexible with loads of initiative.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun