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  • Posted: Sep 4, 2025
    Deadline: Sep 11, 2025
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  • We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the pe...
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    Talent Support Administrator

    Job Overview:

    • We currently have an opportunity for a Talent Support Administrator at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. 
    • You will be responsible for the end-to-end recruitment administration for our South Africa locations (Durban and Cape Town) roles and ensure accurate reporting on all recruitment activities and effectively supporting candidates in the recruitment assessment centre in Durban.

    Job Responsibilities

    • Assisting candidates with application form and verification form completion prior to their interview
    • Collect candidates’ documents
    • Supporting candidates to complete the batch of assessments based on the identified estate/role
    • Recording of assessment scores are recorded and shared with the second interviewer
    • Recording assessments scores and interview outcome on pre-start list
    • Capture candidate fingerprints for Biometric verification checks to be conducted
    • Check twice daily the MIE feedback received and record on the pre-start list
    • Daily update the applicant tracker indicating status on the application
    • Update the pre-start list with the offer outcome
    • Consolidate the list of accepted fully vetted candidates
    • Create pre-start list for every training group 
    • Scan documents to create the employment pack for HR
    • Verification of login details against ID details as per the client requirements
    • Cross reference new starter attendance registers and update the applicant tracker with attendance status
    • Using the updated pre- start list contact candidates that have not arrived and given feedback to leadership team in real time
    • Responsible for monthly recruitment resourcing report
    • Weekly report for UK for all new starters and open vacancies
    • MIE Report and tracking of expense per estate

     Job Requirements:

    • Minimum of matric qualification
    • 6-12 months experience in a role supporting recruitment activities, recruitment admin is essential
    • BPO HR/Recruitment experience highly advantageous
    • Completed HR tertiary qualification advantageous
    • Strong proficiency in excel is essential in this role

     Skills Required:

    • Must be well organised and place great emphasis on quality but also quick delivery, with a sense of urgency
    • Must display a passion for recruitment with an innovative, creative, collaborative attitude
    • Huntswood’s employees are described as dependable, driven and collaborative. 

    The job holder should be able to demonstrate they are aligned with our 6 Fundamental Values:

    • Bring Your “A” Game
    • Strive For Greater  
    • Enable and empower all employees
    • Do the right thing
    • Own it
    • Deliver unbelievable service

    Deadline:5thh September,2025

    go to method of application »

    Customer Service Advisor

    Job Overview

    • Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team.
    • Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you!

    Job Responsibilities

    • Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
    • Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
    • Progress to taking escalated calls and complaints in line with procedures.
    • Working with various parts of the business to resolve issues.
    • Connect and build rapport with the customer.

    Responding to customers
    Job Requirements

    • Matric or NQF Level 4 equivalent
    • Clear Credit and Criminal record
    • Computer literate
    • Minimum of 1 year experience in the customer service webchat.
    • Basic understanding and knowledge of the UK market is beneficial.

    Required Skills

    • Customer Service webchat experience
    • Excellent communication (Written and Verbal)
    • Ability to deal/ interact with different customers.
    • Product Knowledge
    • Adaptive Approach

    Core Behaviors:

    • Huntswood a ResultCX company employees have:
    • A Winning Mindset
    • Bring You’re “A” Game – Passion is contagious! Work every day like it’s your first day on the job.
    • Strive for Greater – Stay dedicated to continuous improvement. Challenge the status quo and bring your best ideas forward.
    • Servant Leadership
    • Enable and Empower all Employees – Our employees are the heart of our success
    • Do the Right Thing – Be empathetic and respectful to everyone always. Act with integrity even if no one is watching.
    • Deliver WOW!
    • Own It – Take personal responsibility for getting things done, find a way.
    • Deliver Unbelievable Service – Create “WOW” moments for your customers every time.

    Deadline:11th September,2025

    Method of Application

    Use the link(s) below to apply on company website.

     

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