Fresh Jobs at Ingersoll Rand

Job Summary: 

Inspect, service, repair, test & report on Company products located on customer site & in-house.  May provide technical service via phone to the customer.

ESSENTIAL FUNCTIONS

• Product:   Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
•  Reports:  Prepares and submits written reports of in-house or site visit inspections with recommendations
• Training:  Trains employees, customers and vendors in correct operation and maintenance of product.
• Quotations:  Be able to identify spares & service opportunities & compile quotes and submit to new and existing customers
• Other responsibilities as assigned.

Experience Required:

• Excellent knowledge of Centrifugal, Rotary screw, Piston Compressors and compressor controls.
• 5 Years’ experience on all aspects of the mechanical aspects of machinery/product line.
• Must be able to read blueprints, good math aptitude.
• Excellent communication skills required to explain operations and maintenance of products.

Education/Training Required:

•  Grade 12 Certificate
•  Valid trade test certificate in Millwright and/or Mechanical Fitter and Turner
•  Good computer skills necessary

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Summary:

A technically inclined sales person who is accomplished in the process of influencing brand preference, from a features and benefits differentiation standpoint.  This person is well versed in how to assist the specifying and purchasing decisions, relative to the advantages of process equipment, to include flow control componentry. 

Duties and Responsibilities:

• Grow annual sales to meet the company goals and fulfill the strategic plans.
  • The qualified candidate will promote and support sales activity within the territory
  • To become effectively educated in the assigned target market, products and industries.
  • Bring added value to the process from one’s own energy and ambition for success.
• Make recommendations relating to potential changes in representation and market segmentation as might be required to meet all financial regional objectives and establish new sales channels for the WGI portfolio within the territory.
• Interact with the global key accounts team to secure large projects within the territory.
• Management of existing sales channels within the assigned region to encompass establishment of sales targets, submission of performance reviews, monthly sales reports, development of regional sales strategies and supervising corrective action measures as may be required.
• Provide technical product training as required for all Reps and Distributors in the assigned region.
• Provide data book / policy training as required with the sales channels.
• Conduct sales calls with Reps and Distributors in the assigned region to support their efforts in growing sales in the assigned region.
• Evaluate and suggest new market and existing market opportunities for sales growth in the assigned region.
• Collect information relating to changes in the market place in the assigned region.
• Maintain a "Report Card" on all assigned Reps and Distributors with quarterly updates.

Skills / Equipment:

• The optimum Regional Manager is accomplished in both selling through independent channels as well as direct.  They are experienced in managing EPC’s, OEM and Key Accounts. They are relationship builders, based on their credibility, integrity and knowledge.
• A minimum of five years of selling pumps and related process equipment in the water, industry, Power, Municipal, and similar markets.
• Successful career history that includes selling to end users through manufacturers’ reps and independent distributors.
• Verifiable knowledge of chemical treatment technology and treatment systems in the targeted industries.
• Knowledge of techniques to be successful in working with specifying engineers.
• Preference to candidates with documentable new customer penetration success.
• Preference for candidates who know chemical treatment in part or all phases of the Water industry.
• Accomplished sales to the target customer base, within the assigned region.
  • Personal, current “book” of customers who trust and respect this individual.
  • Knows the territory, probably lives within the region currently.
• Sold for a chemical treatment equipment and systems, or chemical supplier (distributor, rep or manufacturer) relatively recently.
• High self-responsibility, self-confidence, and self-managed nature.
  • Capable of working with others and under the direction of a supervisor.
• Aptitude and inclination to be well planned; working from the defined goal back to the plans.
• Results oriented; able and motivated to both present benefits and close orders. 
  • Conviction and passion for the products are necessary.
• Always professional and responsible in appearance, actions and communications.
• Strong oral and written communications skills.  Comfortable delivering public presentations.
• Excellent computer skills to include all Microsoft Office products.
• Accustomed to at least 65% travel

Educational Requirements:

• Bachelor Degree or Masters; preferably a BS degree in Mechanical, Chemical Engineering or Electrical Engineering.
•   3 - 5 years of experience
• Candidates with suitable, substantial experience along with formal post graduate training in disciplines related to the technology and target customer bases (industries) will be considered.
• Language – French and English

 Additional information is needed regarding the position.

• Special Features: Technical training required to acquire knowledge of in-house products.
• Possible risks:  Road hazards, Chemical hazards, Electrical hazards
• Possible travel: Regular travel, mandatory mobility
• Relations with other departments:  Marketing Department, Inside Sales Department, Customer Service, Service , Design Department, R&D

Other Requirements:

• The successful candidate is responsible for complying with IR Code of Ethics and related policies.  In executing his/her responsibilities, the job incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization’s efforts to meet and exceed its goals of creating and maintaining a safe workplace.

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Job Summary:

Plans and directs the work of Service Techs and Service Engineers in support of customer problems,  ensuring product reliability in the field and total customer satisfaction.  Manages the warranty program.

 Responsibilities:            

• Service:  Directs the work of Service Techs and Service Engineers insuring customer equipment and product are maintained.  Manages any warranty claims, identifying and resolving as necessary.
• Budget:  Prepares capital and operating budget. Ensures compliance with the budget.
• Customer Interface:  Works with customers, sub-contractors and distributors to develop methods to improve the quality of service within the facility and/or division.
• Engineering Support:  Through service of product lines, recommends to engineering, production, maintenance, etc. changes in design or manufacturing to correct equipment problems.
• Support:   Ensures that field service tools, instruments and equipment are maintained and calibrated at all times.
• Management:  Develops and mentors a competent workforce through recruitment, training, coaching and establishing goals and objectives that drive the organization.
• Other responsibilities as assigned or required.

MEASUREMENTS:

This position:

• Directly supervises 0-20 employees.
• Indirectly manages 0 employees through subordinate supervisors/managers.
• Controls an annual budget of 0-5M rand.
• Has responsibility for 0-5M rand in annual sales.

 Qualifications:

• 6-8 years experience in manufacturing, production and/or service.  Ability to effectively interface with all levels of the organization as well as customers and vendors.  Must be able to coordinate teams and  efficiently problem-solve.

Education/Training Required:

• Bachelor’s degree in Engineering, Marketing, Finance or Business (or international equivalent) desirable.  Proficiency in computer software necessary for the position.