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  • Posted: Jan 24, 2025
    Deadline: Not specified
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    • RMA in a nutshell Identifying a need to help care for miners who were injured while on duty, Rand Mutual (RMA) was founded in 1894 by three mining companies on the Witwatersrand as a non-profit mutual assurance company. Today RMA has grown to offer workmens'​ compensation benefits to the mining, iron, metal, steel and relate...
    Read more about this company

     

    Manager – Medical Operations (Parktown)

    Description
    THE JOB AT A GLANCE

    • As the Manager – Medical Operations, you will be responsible for all aspects of Managed Care within the Medical Operations section.

    WHAT WILL YOU DO?

    • Managed care of hospital admissions and downstream cost
    • Oversee and support team leaders pension medical case auditors and case management
    • Analysis of hospital medical spend and provider usage patterns
    • Identify and establish potential provider networks
    • Regular communication to hospitals and provider network sharing RMA information and industry trends  
    • Assist and training of RMA staff on managed care
    • Address risk management and mitigating actions appropriately
    • Identify gaps and shortfall of subordinates on performance and agree on personal development plan
    • Management of departmental budget
    • Review and update of medical policies and protocols on managed care with publishing on share point
    • Attend committee meetings
    • System update and signed agreement of negotiated tariffs
    • Risk management actions appropriately addressed
    • Submission of monthly reports within the first 3 working days of any new month or within the stipulated deadline for ad hoc reports
    • Service levels measured on the average delay of contact centre referrals (Annexure E)
    • Conduct regular visits and information sessions with hospitals
    • Budget management.

    WHAT WILL YOU GET IN RETURN?

    • We offer great opportunities for personal and professional development in a stable company that is 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

    Turnaround time

    • The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.

    Our Commitment to transformation:

    • In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

    Requirements
    WHAT YOU'LL BRING TO THE TABLE?

    • Relevant clinical/ medical qualification in Nursing/ Nursing Science
    • Experience in Managed Care and health management
    • Client liaison
    • Insurance background
    • Valid Drivers’ license
    • 3 – 5 years relevant industry experience with 2 - 3 years managerial experience in the managed care and medical insurance environment
    • Building Trust skill
    • Customer Focus skill
    • Driving for Results skill
    • Leadership Disposition skill
    • Selecting Talent skill
    • Facilitating Change skill
    • Aligning Performance for Success skill
    • Ability to gain commitment
    • Decision Making skill
    • Be objective
    • Knowledgeable Information and Information Management and Analysis
    • Be Patient
    • Have a Project wide perspective
    • Be resourceful
    • Be self-motivated.

    go to method of application »

    Legal Advisor (Parktown)

    Description

    THE JOB AT A GLANCE

    • The legal advisor will support the RMA Life business with managing legal risks and providing sound legal advice.

    WHAT WILL YOU DO?

    • Provide appropriate, proactive legal advice through the interpretation of regulation, acts and other appropriate standards and policies. 
    • Interpret all new legislation and regulation and prepare high level impact analyses.
    • Assist and provide guidance on the implementation of legislation affecting RMA Life.
    • Identify, evaluate and advise on potential current or future legal risks. 
    • Draft and review contracts to ensure that the contracts entered into by RMA Life are effectively drafted, reviewed, interpreted, and vetted in accordance with contract management processes and applicable legislation.
    • Provide legal opinions on all matters as instructed.
    • Litigation management.
    • Conduct legal research and analyse the implications of case law, legislation and regulatory matters that affect the company.
    • Keep abreast of new legislation and regulatory changes.
    • Draft policy wording in respect of life insurance products offered by RMA Life.
    • Review and sign off customer facing material as applicable.
    • Provide training as required.
    • Assist and advise on complaints and queries from the Ombudsman / Financial Sector Conduct Authority / clients / brokers where matters are escalated to Legal.
    • Drafting of legal documents as requested. 
    • Provide regular reports on regulatory issues affecting RMA Life.
    • Draft department activity reports.
    • Liaise with attorneys.
    • Instruct and draft briefing material for external legal service providers.
    • Assist legal manager with implementing internal legal processes and controls.
    • Assist the department with any other ad hoc legal matters.

    WHAT YOU'LL BRING TO THE TABLE?

    • Legal Degree 
    • Admitted attorney of the High Court (Advantageous)
    • 4 - 5 years working experience in legal in the Life Insurance Industry.

    Knowledge and Skills

    • Practical knowledge and understanding of applicable insurance and related legislation particularly in the life insurance industry (and specifically the Insurance Act, Long-term Insurance Act, PPR, FAIS Act, FIC Act, POPI and FSR Act).
    • Ability to interface with clients and staff.
    • Excellent verbal communication and writing skills.
    • Ability to work under pressure and meet deadlines.
    • Good presentation skills and ability to interact with senior management.
    • Experience in drafting Legal documents.
    • Articulate and able to work with all levels of the Company.
    • Able to work independently and under pressure. 
    • High level of precision and attention to detail.

    WHAT WILL YOU GET IN RETURN?

    • We offer great opportunities for personal and professional development in a stable company that’s 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

    Turnaround time

    • The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

    Our Commitment to transformation:

    • In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

    Requirements

    • Legal Degree 
    • Admitted attorney of the High Court (Advantageous)
    • 4 - 5 years working experience in legal in the Life Insurance Industry.

    Knowledge and Skills

    • Practical knowledge and understanding of applicable insurance and related legislation particularly in the life insurance industry (and specifically the Insurance Act, Long-term Insurance Act, PPR, FAIS Act, FIC Act, POPI and FSR Act).
    • Ability to interface with clients and staff.
    • Excellent verbal communication and writing skills.
    • Ability to work under pressure and meet deadlines.
    • Good presentation skills and ability to interact with senior management.
    • Experience in drafting Legal documents.
    • Articulate and able to work with all levels of the Company.
    • Able to work independently and under pressure. 
    • High level of precision and attention to detail.

    go to method of application »

    Legal, Risk & Compliance Administrator (Parktown)

    Description

    THE JOB AT A GLANCE

    • The LRC Administrator provides administrative support to the LRC team but mainly to the legal division. This inter alia includes drafting, amending and reviewing basic legal documents such as standard and non-complex contracts, process documents as well as customer facing documents against applicable requirements. Tracking and keeping record of relevant documents. Assisting with any other related tasks in LRC as may be assigned to by the line manager. The LRC Administrator will also look after all administrative matters relating to the upkeep of the whole LRC division.

    WHAT WILL YOU DO?

    • General support to the Legal, Risk and Compliance Team.
    • Information gathering for monitoring, assurance activities, legal opinions and contracting.
    • File working papers.
    • Ad hoc monitoring assistance.
    • Draft standard agreements and assist with updating standard template agreements and maintain version control of all relevant documentation.
    • Manage contracts management process.
    • Regulatory Universe record keeping.
    • Administrative support regarding FSCA and PA inspections, queries, meetings, etc to improve relationship and quality of outputs.
    • Administrative support regarding intermediary governance and oversight.
    • AML screening and reporting support.
    • Prepare and assist with vetting and reviewing documents in accordance with applicable processes, including but not limited to:
    • the contracts management process;
    • intermediary onboarding processes; and
    • compliance processes.
    • Maintain adequate record keeping for legal, risk and compliance functions.
    • Attend to the issuing and recordal of agreements as part of the contracts management process.
    • Proofread correspondence and other legal and compliance documents as required.
    • Vet and onboard brokers as part of the legal intermediary onboarding process.
    • Assists the legal manager with all queries (admin or related) relating to the legal function.
    • Assists the compliance manager with all queries (admin or related) relating to the compliance function.
    • Assists the risk manager with all queries (admin or related) relating to the risk function.
    • Manage the administration of litigation matters, eg record keeping, managing dates, invoices and updating the litigation spreadsheets.
    • Manage the administration of compliance findings matters, eg record keeping, managing dates, and updating the findings tracker as required.
    • Co-ordinate projects

    WHAT YOU'LL BRING TO THE TABLE?

    • Matric /Grade 12
    • Paralegal qualification or equivalent
    • Minimum 3 - 5 years of experience as a Legal Administrator.
    • Office Administration experience in a legal and compliance environment will be advantageous

    WHAT WILL YOU GET IN RETURN?

    • We offer great opportunities for personal and professional development in a stable company that’s 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

    Turnaround time

    • The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

    Our Commitment to transformation:

    • In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

    Requirements

    • Matric /Grade 12
    • Paralegal qualification or equivalent
    • Minimum 3 - 5 years of experience as a Legal Administrator.
    • Office Administration experience in a legal and compliance environment will be advantageous

    go to method of application »

    Senior Key Account Executive (Parktown)Senior Key Account Executive (Parktown)

    THE JOB AT A GLANCE

    • Reporting to the Executive: Partnership Development, the Senior Key Account Executive will be responsible for managing planning and implementing revenue growth activities where growing relationships, identifying opportunities, and account management skills are critical. You will be responsible for accounts to multiple platforms in making the process of establishing and maintaining broad client relationships essential.

    WHAT WILL YOU DO?

    Key Account Management

    • Manage a portfolio of key and strategic customer and intermediary relationships personally.
    • Develop and execute tailored solutions and strategies for customers to ensure their ongoing satisfaction and loyalty while also enhancing profitability.
    • Customer Relationship Management / Account Management
    • Build, develop and implement a relationship management plan for strategic, complex accounts to build key relationships at national level.
    • Coordinate the engagement of own organization with the partner organization to ensure effective two-way flow of information and resolution of issues.
    • Manage key partner relationships to ensure their ongoing satisfaction and loyalty.
    • Oversee the implementation and maintenance of the partner relationship management system (CRM) within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of partner relationships.
    • Develop and implement relationship management plans for complex potential partner accounts to identify and build relationships with relevant decision makers and influencers within the partner organization and to enable effective two-way flow of information and resolution of issues.

    Customer Needs Clarification

    • Consult with a range of partner representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of partner requirements.

    Sell Partner Propositions

    • Leverage a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the partners mid- to long-term needs at a national/key operating unit level.
    • Negotiate agreement with the partner and internally with commercial colleagues to ensure that partner requirements are met at an acceptable level of profitability and cash flow or review and authorize complex sales proposals from team members that deviate from standard terms, escalating issues to senior management where appropriate.

    Promoting Customer Focus

    • Develop internal plans and work collaboratively with other departments to improve internal relationships and build strong external partner relationships.
    • Sales Opportunities Creation
    • Develop a personal network within the local government sector and represent the organization at sector events.
    • Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

    Operational Compliance

    • Monitor and review performance and behaviours within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct. 

    Personal Capability Building

    • Act as subject matter expert in an area of growth strategy, product policy, regulation, or operational management for the team.
    • Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

    Requirements

    What Will You Bring to the Table?

    • Bachelor’s Degree in Economics, Business Management or Equivalent
    • Post Graduate Degree is advantageous.
    • A minimum of 6 years relevant experience of which 3 years should be in planning and managing resources to deliver predetermined outcomes as required.
    • Experience working in local government, mining, insurance and metal industries would be an advantage.
    • Knowledge of the group strategy and its applications, along with a strong understanding of the client’s insurance plan for their workers and challenges
    • Collaboration
    • Relationship management
    • Service management
    • Business Insight
    • Management of Complexity
    • Ensure Accountability
    • Organizational Savvy
    • Communicate Effectively
    • Build Networks
    • Direct Work
    • Financial Acumen
    • Strategic Mindset
    • Optimizes Work Processes

    go to method of application »

    Executive Personal Assistant (Parktown)

    Description
    THE JOB AT A GLANCE

    • As an Executive Personal Assistant, you will be responsible for supporting and providing the Group CEO with administrative and secretarial assistance. You will be responsible for attending to visitors, dealing with enquiries and supplying information to internal and external customers (Board of Directors, Internal Staff and Management). Furthermore, you need to have the ability to keep matters confidential, maintain an authoritative disposition as the “gatekeeper” yet remain humble, well-liked and non-political and an important member of the CEO's office.

    WHAT WILL YOU DO?

    • Provide General Secretarial Support to the Chief Executive Officer
    • Arrange meetings/workshops.
    • Manage, organise and maintain the diary of the CEO timeously and promptly.
    • Screen incoming emails, posts, phone calls, enquiries and requests on behalf of the CEO.
    • Meet and greet visitors at all levels of seniority.
    • Arrange conferences and special functions.
    • Order calendars and diaries annually.
    • Book meeting rooms and arrange parking as and when necessary.
    • Devise and maintain office systems, including data management and filing.
    • Manage Travel Arrangements
    • Make travel arrangements – including but not limited to arranging visas and accommodation.
    • Sign off travel at the end of each month.
    • Ensure that travel authorisation forms are completed correctly, signed and approved by the CEO.
    • End-to End Arrangement of Management and Ad hoc Meetings
    • Co-ordinate and arrange MANCO and Exco meetings.
    • Prepare and circulate meeting agendas.
    • Take accurate and professional minutes during meetings.
    • Arrange and supervise catering for all relevant meetings.
    • Call special meetings with directors and government officials as and when required by the CEO.
    • Produce professional documents, briefing papers, reports, presentations and general correspondence.
    • Carry out background research and present findings.
    • Compile monthly medical roster for doctors for circulation in the last week of each month.
    • Arrange and co-ordinate operations and medical workshops as and when necessary.
    • Collate and distribute month end reports.

    WHAT YOU'LL BRING TO THE TABLE?

    • Grade 12.
    • Secretarial/Administration Diploma/Degree from a SETA accredited institution (with minute taking as one of the subjects).
    • 5-7 years relevant industry experience.
    • Knowledge of administrative and clerical procedures.
    • Computer literacy: MS Office
    • Knowledge of customer service principles and practices.
    • Multilingual.
    • Valid Driver’s License.
    • Own transport.

    go to method of application »

    Compliance Officer (Parktown)

    Description
    THE JOB AT A GLANCE

    • As a Compliance Officer, you will be reporting into the Compliance Manager, you will be responsible for conducting internal audits to ensure compliance with regulatory requirements and internal policies, and develop and implement compliance policies in liaison with regulators. Assess and report on compliance risks, investigate incidents and take action to ensure compliance. Has knowledge of government laws and regulations affecting the company's business area, and ability to interpret laws and regulations in light of operations. Ensure all external regulatory frameworks are complied with within reasonable risk and cost parameters. RMA-specific purpose: To pro-actively and constructively assist the
    • RMA Group in managing its responsibility to comply with all applicable regulatory
    • legislative requirements, applicable regulatory codes and standards, and internal policies and procedures.

    WHAT WILL YOU DO?

    Regulatory and Compliance Management:

    • Help design and implement a compliance program, liaising with the regulator to ensure the program adheres to regulatory and compliance standards. This may also or alternatively involve supervising the activities of a regulatory/compliance team.

    Regulatory Affairs:

    • Take responsibility for providing specific elements of the regulatory affairs service with guidance from senior colleagues.

    Quality Management System:

    • Contribute to the identification and evaluation of current policies and business processes that are in the scope of the Quality Management System; contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures, and design of business processes; contribute to the quantification of the costs and business benefits of change.

    Audit Compliance:

    • Manage a portfolio of audit assignments, ensuring that the team plans and delivers audits that cover identified risk areas and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.

    Compliance:

    • Identify shortcomings in compliance processes, systems and procedures, and suggest and implement appropriate improvements. Work is focused on an assigned unit or discipline.

    Operational Compliance:

    • Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. OR Identify, within the team, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.

    Leadership and Direction:

    • Communicate the local action plan; explain how this relates to the function's strategy and action plan, and the broader organization's mission and vision; motivate people to achieve local business goals.

    Team Management

    • This role will serve as second in charge (2IC) to the Risk and Compliance Manager RMA Life.
    • Assist with compiling monthly Exco reports
    • Stand in for the R&C Manager in various meetings and forums as and when applicable.
    • Support the team with any management support as determined by the R&C Manager.
    • Any other management responsibility determined by the R&C Manager.

    WHAT YOU'LL BRING TO THE TABLE?

    • Undergraduate Degree/Honours Tertiary Degree/Legal Degree/Compliance qualification
    • Admission as an attorney or advocate
    • 3-5 years’ corporate compliance experience
    • 2-4 years’ working experience within an insurance or financial institution
    • Registered as a Compliance Officer with the FSCA
    • FSCA Regulatory Exam (RE1) an advantage
    • Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

    go to method of application »

    Actuarial Analyst - Special Projects (Parktown)

    Description

    THE JOB AT A GLANCE

    • Reporting into the Special Projects Actuary, the Actuarial Analyst will be primarily responsible for execution of strategic actuarial projects under general supervision.

    WHAT WILL YOU DO?

    • Development and pricing of strategic products and services.
    • Build and optimise pricing and quotation systems in conjunction Product, Quotes, and IT Teams.
    • Optimisation of processes, systems and tools used by the actuarial division.
    • Assist in launching any special projects in cross-functional and collaborative team settings.
    • Provide support to the Special Projects Actuary in other duties such as analysis & presentations.
    • Assist with product and market research for strategic products and initiatives.
    • Perform actuarial related duties such as data analysis, modelling, reporting and documentation.
    • Build and maintain dashboards used for actuarial reporting.
    • Provide strategic support to the product development and pricing and valuations teams.
    • Collaborate with Investment team in optimisation of Liability Driven Investment process.
    • Timeously respond to actuarial queries.
    • Build good relationships with internal stakeholders.
    • Effective reporting and assessment of problem areas.
    • Regulatory compliance.
    • Perform work in terms of required standard and regulations.
    • Adhere to all company policies and procedures.
    • Ad hoc projects.

    WHAT YOU'LL BRING TO THE TABLE?

    • Actuarial degree
    • Statistics, Mathematics & Data Science degrees will be considered.
    • Progress towards actuarial exams – At least 3-5 Technical Actuarial Exams
    • 2-4 years’ experience
    • Previous life and short-term insurance company valuation or insurance risk management experience would be an advantage

    Method of Application

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