TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Job Description
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- Understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
Qualifications and Experience:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
- Remain in sync with the latest fashion trends
- A passion for excellent Customer services and sales environment
Skills:
- Good administration ability.
- Be computer literate
- Customer Service Delivery
- Planning & Organising
- Policy & Procedures
- Customer Value Management
- Holding self and others accountable to meet commitments.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Developing people to meet both their career goals and the organization’s goals.
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Providing direction, delegating, and removing obstacles to get work done.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Responsibilities
- Accurately process all international supplier payments in accordance with payment terms and company policies.
- Ensure correct application of exchange rates and bank charges.
- Reconcile foreign supplier accounts on a regular basis.
- Prepare reports on foreign payment activity, pending transactions, and currency exposure for management review.
- Ensure compliance with South African Reserve Bank (SARB) exchange control regulations and other relevant legislation.
- Implement and maintain strong internal controls for foreign payments.
- Liaise with banks, internal finance teams, and suppliers to resolve payment queries efficiently.
- Provide guidance and support to internal stakeholders regarding foreign payment processes and timelines.
- Identify opportunities to streamline foreign payment processes and reduce operational risk.
- Monitor foreign exchange risks and advise management on mitigating strategies.
- Provide support during month-end and year-end processes, ensuring accurate reporting of foreign currency transactions.
- Assist with audits related to foreign payments and ensure all supporting documentation is complete and accurate.Take ownership and accountability for tasks and activities and demonstrate effective self management and follow-through with agreed deadlines
- Demonstrate a strong excellence / quality orientation
- Maintain a positive attitude and respond openly to feedback
- Manage colleagues and client’s expectations and communicate appropriately
- Manage own disruptive emotions (handle stress in ways that do not negatively impact others)
- Participate in the ongoing trainings and attend courses to stay to abreast with international developments in HR.
- Be keen to participate in seminars or any conferences in line with prescribed scope of work.
Qualifications
- Grade 12 Certificate
- Certificate or Diploma in Finance, Accounting, or Business Administration
- Minimum of 5 years’ experience in foreign payments, accounts payable, or treasury functions, preferably within a retail or high-volume environment
- Strong understanding of foreign currency transactions, exchange control regulations, and international banking processes
- Experience with reconciliations, reporting, and managing supplier queries professionally
- Proficiency in Microsoft Office, particularly Excel, and experience with ERP or accounting systems
- Strong attention to detail, numerical accuracy, and ability to work under tight deadlines.
Skills
- Reliable and punctual – committed to meeting delivery schedules and deadlines
- Safety-conscious – consistently follows road safety regulations and company protocols
- Professional demeanour – represents the company positively when interacting with customers and the public
- Physically fit – capable of loading and unloading goods, including heavy or bulky items
- Detail-oriented – ensures correct items are delivered in good condition, with accurate documentation
- Calm under pressure – able to navigate traffic, delays, or unexpected issues with a steady attitude
- Self-motivated – works well independently with minimal supervision
- Good communication skills – can report issues clearly and interact respectfully with team members and clients
- Attention to detail – ensures accuracy in all tasks, documentation and dispatch processes.
- Verbal and written communication – communicates clearly and professionally with colleagues, drivers and stakeholders.
- Problem solving – identifies challenges quickly and implements practical and effective solutions.
- Judgement and decision making – makes informed decisions that support operational efficiency and service delivery.
- Rule orientation – consistently follows company policies, procedures and safety standards.
- Ethical behaviour – demonstrates honesty, integrity and professionalism in all work activities.
go to method of application »
Responsibilities
- Manage Vendor relations
- Manages Accounting Functions of Accounts payable
- Manages monthly Closing and meeting deadlines within Accounts payable
- Provides accounting assistance to Management accountants/Accountants/responds to financial questions/concerns related to Accounts payable
- Review, Develop, Implements and maintains Payable policies and procedures
- Selects and interviews staff for vacancies within Accounts payable
- Train and evaluates employees to enhance their performance and development
- Address performance issues
- Perform all basic accounts payable functions
- Healthy relationships with all relevant people and departments maintained
- Team Constantly kept informed and participation ensured
- Teamwork ensured (create conducive environment, motivates, builds relationships, gives & receives honest feedback, is supportive of team member, demonstrates interdependence, actively participates
- Company Values lived by individual
Qualifications
- Grade 12 Certificate
- Certificate or Diploma in Finance, Accounting or Business Administration
- A Finance Degree and professional accreditation (e.g. SAIPA) will be advantageous
- 5+ years’ experience in a Creditors or Accounts Payable environment, with at least 3 years in a supervisory or management capacity
- Strong understanding of the full creditors cycle, including invoice processing, reconciliations, supplier payments, and month-end procedures in a retail environment
- Proven experience managing high-volume transactions and complex reconciliations
- Advanced proficiency in Microsoft Excel
- Experience working on ERP systems (SYSPRO advantageous)
Skills
- Deep understanding of end-to-end creditors and cashflow processes
- Strong people management skills, with experience leading and developing teams
- Ability to work in a fast-paced, high-pressure retail finance environment
- Excellent problem-solving and analytical abilities
- Strong communication and relationship-building skills
- High level of accuracy, attention to detail, and accountability
- Demonstrated ability to live and promote company values
- Technically savvy and has a willingness to learn and adapt to new processes when improvements are introduced.
go to method of application »
Responsibilities
- Invoice payment terms met timeously
- Payment advice accurate to invoice
- Clear SAP unpaid status
- No queries from suppliers and users regarding payments not received
- All suppliers’ queries handled and resolved as soon as it arises
- Liaising with teams in the warehouses and factory to ensure all relevant Purchase Orders have been GRN’d in a timely manner, when the relevant payments are due.
- All statements checked for discrepancies.
- All queries resolved timeously
- Resolutions communicated timeously to all suppliers and in line with company values
- Invoices, statements, credit notes filed correctly and timeously
- All journals captured timeously and correctly
- Positive Feedback received from suppliers
Qualifications
- Grade 12 Certificate
- Minimum of 3 years’ experience in a Creditors Clerk or Accounts Payable role
- Strong understanding of the full creditors function, including invoice processing, reconciliations and supplier payments
- Experience in working on SYSPRO accounting package will be advantageous.
- Experience in high-volume invoice capturing and working within a retail or FMCG environment will be advantageous
- Proven experience in resolving supplier queries professionally and timeously
- Sound knowledge of financial controls and compliance processes
- Proficiency in Microsoft Office (particularly Excel) and experience working on an ERP or accounting system
Skills
- Reliable and punctual – committed to meeting delivery schedules and deadlines
- Safety-conscious – consistently follows road safety regulations and company protocols
- Professional demeanour – represents the company positively when interacting with customers and the public
- Physically fit – capable of loading and unloading goods, including heavy or bulky items
- Detail-oriented – ensures correct items are delivered in good condition, with accurate documentation
- Calm under pressure – able to navigate traffic, delays, or unexpected issues with a steady attitude
- Self-motivated – works well independently with minimal supervision
- Good communication skills – can report issues clearly and interact respectfully with team members and clients
- Attention to detail – ensures accuracy in all tasks, documentation and dispatch processes.
- Verbal and written communication – communicates clearly and professionally with colleagues, drivers and stakeholders.
- Problem solving – identifies challenges quickly and implements practical and effective solutions.
- Judgement and decision making – makes informed decisions that support operational efficiency and service delivery.
- Rule orientation – consistently follows company policies, procedures and safety standards.
- Ethical behaviour – demonstrates honesty, integrity and professionalism in all work activities.
- Teamwork – collaborates effectively with others to achieve shared goals and maintain a positive work environment.
go to method of application »
Responsibilities
- New Product Development & Prototyping
- Research & Innovation
- Technical development & documentation
- Team Leadership & Workshop oversight
- Cross Functional collaboration
Qualifications
- Degree or diploma in Furniture design, industrial design, product engineering or related field
- 7-10 years of experience in furniture prototyping, R&D or technical development, preferably in a high-end or design-led environment
- Strong understanding of traditional and modern furniture construction techniques and sewing techniques
- Proficiency in CAD software
- Familiarity with production processes
- Knowledge of sustainability and circular design principles is advantageous
- Strong problem solving, organizational and communication skills
- Passion for craftsmanship, innovation, and storytelling through design
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Method of Application
Use the link(s) below to apply on company website.
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