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  • Posted: Aug 5, 2025
    Deadline: Aug 15, 2025
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  • Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years. Through a culture of continuous innovation...
    Read more about this company

     

    Senior Infrastructure Engineer

    Introduction

    • This position will help ensure overall availability and reliability to meet or exceed defined service levels of data centre operations. The candidate must have experience in people management, a strong technical understanding, and the drive and vision to take Tracker Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in Server Support, VMware support, SAN/Array Support, Backup support, and Linux, support. This position requires hardware diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to a strong knowledge of Data Centres and hardware repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

    Job description

    Servers

    • Management of the servers
    • Ensure that servers have the appropriate Firmware and Drivers installed and up-to-date
    • Ensure that user access to the servers is managed and limited
    • Ensure that server data is backed up as agreed with the appropriate business owner
    • Ensure that servers are monitored for performance and uptime

    SAN and array (Storage)

    • Set up and configure storage devices
    • Do routine maintenance on storage devices
    • Liaise with 3rd party vendors regarding storage device support
    • Upgrade Storage device firmware
    • Management of all disks
    • Ensure that a capacity planning procedure is created and implemented
    • Ensure that a process for obtaining and installing replacement parts is created and implemented
    • Ensure that standby staff are trained to procure and install replacement parts
    • Ensure that disks are monitored for performance and integrity
    • Ensure SAN replication takes place

    Backups and Restores

    • Create and/or regularly update a backup and restore procedure and policy
    • Maintain a record of system backup frequencies and backup times
    • Perform regular tests of the ability to restore backed-up data
    • Monitor the backup hardware and software for correct operation
    • Manage the procurement of media as required to implement the backup procedure and policy
    • Ensure backups conform to best practice retention cycles

    Disaster Recovery

    • Ensure All critical Business systems are replicated at DR
    • Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software
    • Manage Infrastructure DR Plan
    • Manage DR Datacenter availability and stability
    • Manage DR connectivity
    • Manage DR capacity

    Application Server

    • Management of all application servers for all Tracker applications
    • Define and regularly review a SLA with affected business users
    • Ensure application servers are available in line with agreed SLA

    VMware 

    • All aspects within VMware 
    • Facilities (Note: This role is not responsible for execution of the facilities role (excluding the management of the DC’s), only for ensuring that the facilities resources meet the requirements of the technology department).
    • Manage Tracker Data Centre (collocated OR owned)
    • Ensure all infrastructure facilities are secure
    • Manage environmental monitoring

    Capacity Planning

    • Create and / or regularly update a capacity management process and procedure
    • Regular review of capacity management monitoring results
    • Implementation of appropriate actions to address findings of capacity management monitoring

    Minimum requirements

    • A Bachelor's degree or Equivalent IT Qualification or Diploma
    • Experience and product-specific training as it relates to the role and technologies in use
    • SAN Certified
    • Vmware Certified
    • Server Support
    • Storage Support
    • Minimum 7 Years Working Experience
    • 5 years of experience in a technical environment.
    • 5 years' experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
    • 5 years of experience with Computer hardware and Data Centres.
    • 5 Years working on Vmware or storage environments

    Deadline:15thh August,2025

    go to method of application »

    Customer Service Representative - Randburg - 6 Months Fixed Term Contract

    Introduction

    • TRACKER requires the services of a Representative: Customer Services for the Gauteng region for the duration of 6 months. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department.

    Job description
    Roles and Responsibilities:

    • Process sales contracts received from clients and sales consultants
    • Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
    • Arranging and following up on scheduling of fitments
    • Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
    • Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
    • Ensure that the Lead Sources and Pricing Sources are captured correctly
    • Providing insurance certificates
    • Assist and attend to incoming calls
    • Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
    • Provide service to both existing and prospective clients
    • Ensuring both the company and the customers’ best interest is kept at heart

    Minimum requirements
    Qualifications, Skills, Experience and Attributes Required:

    • Matric with at 2 years’ experience in an administrative role
    • Previous experience is the logistics or financial services industries would be advantageous
    • Proficiency in MS Office & Outlook

    Deadline:11th August,2025

    go to method of application »

    Multiskilled Sales Consultant - East London

    Introduction

    • Tracker’s Sales department in our East London Office requires a Multiskilled Sales Consultant to promote TRACKER and to meet sales targets. TRACKER requires a self-starter with an outgoing personality who can communicate confidently on all levels. As this position involves travelling, a valid Driver’s Licence is essential.

    Job description

    • Market Tracker to both existing and prospective clients
    • Canvass new business from a variety of sources, i.e. Insurance Brokers and Car Dealerships.
    • Provide policy/product information
    • Follow up service on existing clients.
    • Follow through on queries.
    • Sell Tracker units according to targets set by management.
    • Provide client service to both existing and prospective clients.
    • Administration of sales contracts.
    • Complete reports.
    • Work to set targets.
    • Attend to necessary administration.

    Minimum requirements

    • Matric with relevant tertiary qualification
    • Accredited Sales training qualifications.
    • 2 Years sales experience in the dealerships and insurance industry will be an advantage.
    • Proven record in relationship building and business development.
    • Computer literacy, MS Word, MS Excel, Outlook.
    • A proven track record in a service orientated sales environment.
    • Proven sales track record.
    • Valid Driver’s License.
    • Excellent communication and organizational skills.
    • Excellent negotiating and sales skills.
    • A self-starter.
    • Good business acumen.
    • Ability to work under pressure.

    Deadline:11th August,2025

    Method of Application

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