Fresh Openings at Epiroc

Key Performance Areas

Production:

• Develop and implement efficient manufacturing processes and procedures.
• Allocate labour and capital resources to maximize productivity.
• Analyse production, maintenance and quality control to identify problems and recommend solutions that will improve performance and quality.
• Ensure timely delivery of finished goods to the customer as per production plan and targets.
• Production planning and control of the production process including issuing of job cards / worksheets
• Liaising among different departments, e.g. Stores and sales to meet delivery times.
• Correctly convey the setup requirements of the CNC machines.
• Ensure that the "Setters" have all relevant information to produce the components correctly and not produce scrap due to communication reasons.
• Monitor product standards and manage quality control systems.
• Ensure that health and safety protocols are followed.
• Ensure that all Machines are well maintained.
• Supervise and motivate workers.
• Design and Development:
• Assist with documenting product designs and SOP in production.
• Managing of drawing on Solidworks.
• Management of effective drawing and CNC program control.
• Producing general arrangements and detailed manufacturing drawings using Solidworks.
• Develop work holding jigs and fixtures and select correct cutting tools.
• Inventory Management:
• Procurement and inventory control of manufacturing consumables.
• Procurement and inventory control of tooling, jigs and fixtures

Qualifications

• Minimum
• Matric
• 5 years in a relevant position as above
• Solidworks
• Advantage
• Mechanical engineering degree

Experience requirements

• Minimum 5 years relevant experience in CNC manufacturing environment
•  Project management experience would be an advantage
•   Minimum of 2 years CAD experience

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Main Responsibilities or Functions of Job:

• Be a role model and a visible ambassador for our company values and business code of conduct
• Make sure that all employees have a valid mission with tangible goals and KPI’s
• Act as a consultant to customers to assist with automation and digitalization implementation road maps for customers
• Lead the digital mine system integration into customers sites
• Develop a support organisation for whole of mine systems, with a particularly strong focus on systems and applications
• Overall automation and digitalization project execution management
• Collaborate with other divisions to support automation implementation projects where required
• Develop and manage a data analytics team to support the local CC and be part of the global team
• Generate leads for MRS and CE through data analytics team
• Work closely with the other divisions' Regional Business Line Managers and Product Managers to promote automation process internally and externally and act as a consultant on their application

Required Skills and Capabilities:

• Must understand the whole of the automation process and systems
• Very well versed in systems and applications
• Project and program management skills and experience
• Strong leadership skills
• Strong understanding of software and networks engineering
• Good communication skills and the ability to consult with customers
• Strong presentation skills
• Good Epiroc product knowledge would be advantageous
• Team orientated approach, ability to bring people together
• Reading, writing and speaking abilities at a good level.
• Must have sound report writing skills, hold a good level of conversation with customers, and comprehend information received either technical or non-technical.
• Interpersonal skills to work with customers and to work as part of the regional Digital Solutions Division team

Education and Experience:

• Bachelor’s degree in Engineering (Mining, Mechatronics, Mechanical, or Electrical), Information Technology, or Computer Science
• Minimum of 5 years’ experience in mining related industries
• Experience in deploying technology projects (automation and/or digitalization) within the mining industry

Competence:

• A safety-first and collaboration mentality
• Has a growth (vs. fixed) and servant-leader (careful empathetic listener that empowers others) mindset with change management skills and experience applying these skills in matrixed industrial organizations.
• High ambition level, persistent, and able to pivot quickly given new data; has a bias to action. Can build credibility quickly with our customers and internal stakeholders, high “say-do ratio”.
• Data-driven approach and evidence-based decision making
• Good communication skills internally and externally and willing to develop strong relations with different stakeholders
• Strong Customer Care focus with strong desire to deliver best practice solutions for our customers
• A highly-motivated, enthusiastic, and results driven individual
• Ability to work with limited supervision
• Takes ownership of work and ensures deadlines are met
• Highly motivated, "hands on", energized, enthusiastic with passion and commitment for doing things in the right way without risking loss of business

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Main Responsibilities or Functions of Job:

• Receive customer orders for the Digital Solutions Division product portfolio
• Accurately processing of incoming orders on BPCS/M3 ERP system
• Accurately processing of invoices on BPCS/M3 ERP system
• Reconciling invoices, orders, and orders on hand
• Requesting, reconciling, and storing proof of delivery (POD) documentation for all digital hardware delivered
• Purchasing and maintaining inventory levels for digital hardware
• Receiving of stock for warehouse/stock take/reconciliation of stock
• Documentation flow and control
• Collating of monthly hours and allocations relating to cost centers/jobs for recoverable personnel and ensuring that allocations are done correctly
• General office administration for the Digital Solutions Division
• Assist with processing customer complaints

Required Skills and Capabilities:

• Sound computer skills with a particular working knowledge of MS Office (MS Excel, MS Word, MS PowerPoint). Knowledge of BPCS and Lotus Notes would be advantageous
• Good customer relations with courteous telephone manner
• Good Epiroc product knowledge would be advantageous
• Interpersonal skills to work with customers and to work as part of the regional Digital Solutions Division team
• Ability to understand complete flow of hardware and software ordered through the system
• Needs to be able to take initiative and work independently
• Ability to work unsupervised

Education and Experience:

• Matriculated (Grade 12). Qualifications or courses in purchasing and/or office administration would be advantageous.
• Work experience in order/invoice processing, inventory management, ERP systems
• Sales and marketing experience would be advantageous.
• Sound knowledge of general office management.

Competence:

• Good communication skills internally and externally and willing to develop strong relations with different stakeholders
• Strong Customer Care focus with strong desire to deliver best practice solutions for our customers
• A highly motivated, enthusiastic, and results driven individual
• Ability to work with limited supervision
• Takes ownership of work and ensures deadlines are met
• Computer literacy

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As a Digital Sales Engineer your mission, is to “Be the champion within Epiroc that ensures our place as the leading global technology partner” through:

• Taking full responsibility for digital sales of the DSD “Protect” safety systems portfolio, which encompasses products such as Collision Avoidance Systems (CAS), Pedestrian Detection Systems (PDS), and associated interfaces for CAS and PDS
• Driving the business forward with passion, promoting our solutions and supporting our customers in their digital journey.
• Holding customer centricity and customer satisfaction as a leading north star.
• Position Epiroc’s Digital Solutions within your region from operators up to the C-Suite. 
• Accelerating our growth by generating new opportunities, collaborating with industry partners, qualifying prospects, and crafting solutions to meet the customer's business needs. You will demonstrate our products in a compelling way and manage contract negotiations to effectively bring deals to a successful close.
• Safeguard our business by continuously gaining market share in the segments we operate. Knowing our solutions intimately and keeping up to date on our competitors’
• You target to achieve an annual growth of 100% over a business cycle and to grow faster than the market. Your goal is to continuously improve market contribution based on Epiroc’s full offering of digital solutions including Fleet Management Solutions, MineRP, Mobilaris and further acquisitions.
• Special focus should be on growing the customer share and assuring strong growth of our subscriptions and services business.

Main Responsibilities:

• Know your customer, your market, and Epiroc’s solutions:
• Stay abreast of relevant safety regulations and industry standards related to safety systems in mining.
• Clearly understand the key challenges our customers and how our digital solutions solve them.
• Understanding our current suite of digital products and helping customers understand the value and ROI of our products and solutions.
• Actively develop new business, including an actionable territory management plan with ambitious growth targets.
• Build and maintain relationships with key decision makers (technical and business) at current and prospective clients.
• Develop meaningful relationships with industry partners to advance mutual growth objectives.
• Deeply understand our Digital Solutions offerings and present as a trusted advisor to our prospects.
• Research and develop a thorough understanding of the market, including prospects, partners and competitors, and work collaboratively with marketing, product development and other internal groups to maximize our offerings.

Sales management and execution

• Keep meticulous records in our preferred CRM.
• Prepare detailed quotations, proposals, RFP responses, executive summaries, etc. that exceed customers’ expectations.
• Represent the company at trade shows, conferences, industry meetings and virtual events to initiate and progress sales.
• Lead sales activities from initial contact through deal close
• Generate new software licenses and technology product business opportunities through direct contact with mining companies and mining contractors.
• Generate upsell opportunities to existing customers, including account planning for key customers.
• Align and verify the proposed solution and pricing with the regional business manager and global sales support.
• Secure that the solution is in line with the product portfolio and that the needed resources are allocated for implementation and handover to support.
• Responsible for customer contact negotiations. Handover to local and central project organizations after contract signing.

Collaboration and competence development:

• Ensuring that you establish and maintain a relationship with local partners that are included in the digital ecosystem.
• Work together with the national sales teams within Epiroc to find synergies and create new business opportunities.
• Work with local CC and Global Marketing to plan and create leads-generating activities.
• Organize and deliver sales training and information sessions for internal stakeholders to create awareness of Digital products.
• Actively report and communicate customer requirements, trends, issues, and opportunities.
• Anything and everything else you and we can think of to drive success.

Education and Experience:

• A degree in information systems, computer science or engineering. Alternatively, you can have a degree in business administration in combination with working experience within a technical environment.
• Minimum 5 years of working experience in sales/business development for software / digital solutions in B2B with a proven record of success.
• You have experience with interacting with and consulting customers on complex technical solutions.
• Ideally you are familiar with the mining and underground construction industry.

Competence:

• A safety-first and collaboration mentality
• Proven track record of success within enterprise-class software sales (B2B)
• Self-starter – you will own your region and know it like the back of your hand.
• Entrepreneurial spirit. We operate with a start-up mindset.
• Ability to prospect your region independently of business development efforts.
• You are self-driven with a hunter mentality and are willing to frequently within the region.
• Passionate about being in front of the customer and having the ability to explain the value of our digital products.
• You have excellent communication and negotiation skills and can generate trust.
• Able to multi-task – to handle multiple sales projects without sacrificing schedule or quality.
• Highly motivated, "hands-on", energized, enthusiastic with passion and commitment to doing things in the right way.
• Ability to work independently or as an integrated team member, as the situation requires.
• Strong written and verbal communication; native level fluency in English, additional languages an asset
• Fully computer literate with skill in Microsoft Office packages (Word, Excel, PowerPoint)

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Job Description

• Provide topline and bottom-line profitability targets in terms of financial objectives.
• Manage local market contribution in supporting of the peripheral services in the region.
• Manage Working capital, i.e. receivables in line with objectives / Inventory levels.
• Manage obsolescence in terms of minimizing slow moving stock inventory.
• Introduction of new products into market and product performance development in the Region.
• Ensure that every product line is given optimal exposure within the market.
• Align pricing strategies to the market and apply value add selling and competitor pricing intelligence, within territory management principles.
• Close contact customer relations to be maintained within the long-term company development and capital expenditure.
• Analysis of business areas within mining market, ensure that forward planning is maintained with regards to mining activities and that we are one step ahead. 
• Competitor analysis in terms of market share and product development and new trends.
• Create the ability to forecast and plan for future market demands via forecasting tools and divisional requirements as per UMR supply chain initiatives.
• Analyze actual performance against planned objectives.
• Report on variances and implement corrective actions/procedures.
• Monthly reporting and follow up reviews with Divisional management.
• To manage, motivate and develop the UMR team and observe the company’s policy of skills development and equal opportunities in employment equity under the company’s goal in maintaining BBBEE status.
• Take into consideration the local regulations and legislation and come up with solutions to achieve sustainability for the business.
• Look for opportunities for acquisitions to enable the company growth strategy.

Education and Experience

• Grade 12 qualification with a relevant Mining Engineering or Business degree in the mining industry.
• Business acumen.
• MBA / Degree in Mining would be beneficial.
• A minimum experience of 10 years post qualification in a mining or management role, specifically in the mining and construction
• Proficient in English and computer skills
• Background in mining sales and people management

Knowledge and Skills

• Has a good level of knowledge of the construction and mining industry especially in the Southern African region.
• A proven track record of increasing revenues and market share whilst controlling costs.
• Excellent Leadership and People Management Skills.
• Excellent communication & interpersonal skills.
• Is able to build strong & effective working relationships with customers and colleagues.
• Fluent in English.
• A good working knowledge of M/S Office.
• Networking

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Main Responsibilities

• Capital Equipment Item creation in BPCS.
• Create new Group Accounting Codes in BPCS for all Business line.
• Create Item Class in BPCS for all Business line.
• Capital Equipment Costings Calculation.
• Follow-up with the Purchase to Pay team on the processing of Production Company Capital Equipment & shipment Invoices.
• Collecting supporting Documents of specific re-charge invoicing.
• Assisting Financial Analyst with month end processing.
• Monthly recon of Prepaid Expense.
• Ad hoc functions as requested by Financial Analyst.

Required Skills and experience 

• Experience on BPCS or relevant ERP systems
• A minimum of 2 years work experience in a similar field
• Computer literate with proficiency in MS Office applications and Lotus Notes
• Excellent attention to detail
• Interpersonal skills
• Analytical skills