Fresh Opportunities at CFAO

Job Description :

MINIMUM REQUIREMENTS:

• Grade 12/ Matric.
• A relevant qualification in Labour relations/ similar.
• At least 1-2 years relevant experience to chair high-profile disciplinary/ grievance hearings.
• Extensive experience dealing with conciliation/ arbitration cases at the DRC. (Preferred)
• Excellent verbal and written communication and report-writing skills in English.
• Willing to travel countrywide to other branches, as and when required.
• Computer literate.
• Ability to work without supervision.
• Valid driver's license
• Reliable and responsible work ethic.
• Clean criminal record.
• Must ideally reside in the Roodepoort area.

Profil Request :

DUTIES AND RESPONSIBILITIES:

• To chair large-scale online/ physical disciplinary hearings and grievances for branches of the company.
• To liaise with relevant managers as and when required in terms of scheduling hearings.
• Act as expert in terms of consultation and advice.
• To engage in administrative and reporting tasks within deadline.
• To represent the company at the DRC, as and when required.
• To travel to company branches, as and when required.
• Application of company’s disciplinary code, policies, and procedures consistently.
• Keeping a clear record of all administration pertaining to Labour Relations.
• Any ad hoc responsibilities as and when required.

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Job Description :

Minimum Requirements:

• To qualify for consideration, the following requirements are essential:
• Grade 12 qualification/ equivalent.
• A tertiary qualification in Sales/ Marketing beneficial.
• Must have a minimum of 5 years’ sales experience in the motor industry.
• Good verbal and written professional communication skills in English.
• Computer literacy skills.
• Clean criminal record.
• Valid and unendorsed SA Code 8 driver's license.
• Practical knowledge of:
• The Sales cycle.
• The retail motor industry.
• All related products/ supplementary items/ brand.

Proficient experience in:

• A neat and professional appearance and behavior at all times.
• Deadline-driven and the ability to work under pressure.
• Customer relationship-building skills.
• Effective negotiation and persuasive influence.
• Honest, ability to work unsupervised and a disciplined work ethic.

Profil Request :

Job Specification:

The successful candidate will be responsible for the following:

Sales Responsibility:

• Attend to walk-in customers and telephonic/ email queries promptly and efficiently.
• Invite all customers to make use of the demonstration drive.
• Maintain a high level of customer prospecting and actively engage in business development initiatives.
• Establish a daily call scheduling system to follow up on prospective customer leads.
• Follow up on existing customers according to the company schedule and develop a “Spotters” network.
• Ensure vehicle unit sales and vehicle accessory sales are aligned with the dealership and/ or franchise requirement.
• Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement. 

Customer Care:

• Ensure to introduce customers to all accessories and additional services, e.g., warranty/ service/ insurance.
• Ensure the correct handover procedure is followed once the vehicle is prepared and delivered as per standard requirement.
• Ensure that satisfactory CE levels are achieved as per manufacturing targets.

Administration:

• Keep updated and comply with all applicable Group/ Dealer/ OEM prescribed policies and procedures.
• Complete all documentation in full according to company procedures.
• Maintain accurate records of all transactions and collect all monies due to the company upon delivery of the vehicle.
• Ensure demonstrator/ company car is kept in showroom condition.

Product/ Industry Knowledge:

• Attend all sales meetings, product/ business updates and training courses as required by management.
• Keep updated with new motor industry trends with self-study of relevant reading material.
• Any ad hoc admin/ other responsibilities as and when required, as per management discretion

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Job Description :

Minimum Requirements:

• Grade 12/ equivalent
• Qualified Red Seal Technician
• Minimum of 5 years practical Technician experience.
• Minimum 3 years’ experience as Foreman/ Supervisor and ability to manage and lead a team.
• Practical knowledge and experience within the NISSAN brand beneficial.
• Valid SA Driver's license and reliable transport.
• Good professional verbal and written communication skills in English.
• Clean criminal record

Profil Request :

Job Specification:

• Ensure that all vehicles are serviced and maintained to customers' requirements.
• Supervise and productively control all workshop staff.
• Maintain discipline amongst workshop staff.
• Assist productive staff when problems are encountered.
• Liaise with key staff to ensure that deadlines are adhered to.
• Authorize internal parts requisitions from productive staff.
• Ensure that all work is carried out according to the TOYOTA franchise standards.
• Ensure that all productive staff accurately record work performed on the back of the job card.
• Ensure that work is carried out within the established flat rate times as far as possible.
• Ensure that workshop policies and procedures are adhered to.
• Ensure that all costing and claims are correct and timeous.
• Ensure effective control procedures apply to all vehicles booked in for servicing.
• Ensure that no vehicle leaves the workshop without payment being affected.
• Maintain a high standard of housekeeping.
• Ensure that workshop complies with safety and health regulations.
• Ensure that tools and equipment are kept in good working order.
• Analyze come backs, discuss with the productive staff responsible and institute/introduce effective remedial action.
• Liaise with parts department regarding outstanding parts on order.
• Ensure that claims parts are returned to parts department.
• Minimize unproductive time.
• Control issuing of consumable materials.
• Maintain and update technical knowledge and skills.
• Carry out ad hoc duties from time to time at the discretion of management.
• Ad hoc admin/ other responsibilities as and when required.

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Job Description :

Minimum Requirements:

To qualify for consideration, the following requirements are essential:

• Grade 12 qualification/ equivalent.
• An accredited motor vehicle technical qualification at a recognised institution (MERSETA/ similar)
• Red seal, qualified motor mechanic.
• Experience with NISSAN branch is a plus.
• A fully completed motor trade apprenticeship (MERSETA).
• Clean criminal record
• Experience and training in the NISSAN manufacturer's range is a plus.
• A valid South African driver's license and own reliable transport.
• Verbal and written communication skills in English

Profil Request :

Job Specification:

The successful candidate will be responsible for the following:

• Ensure sufficient productive hours are sold compared to productive hours available.
• Ensure the preparation, servicing and repairs of all vehicles within the workshop are done according to standard.
• Comply to and implement the correct safety procedures when executing a specific task or job.
• Utilize all required PPE equipment provided, including: gloves, eye protection and safety shoes.
• Provide a diagnostic service for workshop vehicles (e.g. steering, brakes, transmission, drive train, fuel systems, electronic components etc.).
• Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings.
• Diagnose faults.
• Service all required electronic equipment.
• Ensure all work on job cards are completed to specification and recorded accurately.
• Discuss and explain service details with customers as and when required.
• Achieve a continuous high performance work ethic of detail and deadline orientation.
• Ensure service comebacks are eliminated based on negligent work performed.
• Provide technical and/ or non-technical assistance to the workshop staff.
• Coach and train Dealer Repair Shop Assistants/ Apprentices.
• Attend qualified technical training, as and when required.
• Keep updated with Group-required web-based training and external courses.
• Attend general departmental meetings.
• Maintain good housekeeping.
• Ad hoc admin/ other responsibilities as and when required.