Fresh Opportunities at Datacentrix

Managed Talent Solutions a division of Datacentrix is looking for a highly skilled BI Report Developer for one of their client based in Pretoria. The purpose of this role is to design, develop, and maintain business intelligence solutions, including data analytical models and various reporting and dash boarding views. The incumbent is responsible to translate business needs into technical specifications and create visualizations and reports. The role requires a deep understanding of data warehousing, data lake concepts, Power BI development, proficiency in Microsoft Stack tools, and a proven track record of leveraging data to drive business value.

Skills, Experience & Education

• Minimum qualification of a bachelor’s degree in information technology, Business or related field, or equivalent combination of education. Honours or master's will be advantageous.
• Relevant certifications and hands on experience in Microsoft Stack, Power BI, and data warehousing technologies (e.g., Microsoft Certified: Azure Data Engineer Associate) are desirable.

Experience/Requirements

• Minimum 8-10 years of related experience working as a Business Intelligence Specialist or similar role, with a focus on the Microsoft Stack, expertise in data warehousing, data lake technologies, and Power BI development.

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The purpose of this role is to elicit, analyse, communicate, and validate requirements for changes to business processes and information systems. 

Minimum Qualifications and Experience Required:

• This position requires a minimum qualification of a 3-year National Diploma (NQF level 6) in Computer Science, Information Systems, Technology and Engineering or related field.
• TOGAF Certification or Business Analysis Certificate e.g., AAC, CBAP, CBDA, CCA, CCBA, CPOA or ECBA or any other related certification.

Strategic Function:

• Support the implementation of the business architectural strategies and the business unit balance score card (BSC) initiatives.

Enterprise Analysis:

• Define business needs by identifying and defining why a change to organisational systems or capabilities is required.
• Assess the capability gaps and determine the most viable solution/approach to meet the business needs in adequate details to allow for definition of solution scope.
• Definition of a business case to determine whether the company can justify the investment required to deliver a proposed solution.
• Definition and modelling of the business architecture to reveal how the company is structured including demonstration of how elements such as capabilities, organization and information fit together.

 Business analysis planning and monitoring:

• Recommend the approach to be used to perform business analysis, with involvement of the stakeholders in the decision-making process and provide the rationale for using it.
• Conduct stakeholder analysis through identification of stakeholders who may be affected by the proposed initiative or share common business need, appropriate stakeholders for the project or project phase and determining stakeholder influence and / or authority regarding the approval of the project deliverables.
• Plan business analysis activities which involve determination of the activities that must be performed including the deliverables that must be produced, as well as estimation of the effort required to perform the work, and identification of the management tools required to measure the progress of those activities and deliverables.
• Develop the business analysis communication plan which describes the proposed structure and schedule for the communications regarding business analysis activities.
• Plan requirements management process, which is the process that will be used to approve requirements for the implementation and manage changes to the solution or requirements scope.

Requirements elicitation and management:

• Conduct the elicitation activities with relevant stakeholders and ensure that all resources needed are organized and scheduled to meet the stakeholder’s needs/expectations.
• Document elicitation results by recording the information provided by the stakeholders for use in the analysis.
• Validate the stakeholder requirements and ensure understanding of the problem and stakeholder needs.
• Manage the solution scope and the requirements to obtain and maintain consensus among key stakeholders regarding the overall solution scope and the requirements that will be implemented.
• Management of the requirements traceability.

Requirements analysis:

• Prioritize the business requirements by ensuring that the analysis and implementation efforts focus on the most critical requirements.
• Organize the requirements with the purpose of creating a set of views of the requirements for the new business solution that are comprehensive, complete, consistent, and understood from all stakeholder perspectives.
• Analyse user requirements through specification and modelling of the AS-IS and TO-BE state of the organisation using the combination of textual statements, matrices, diagrams and formal models.
• Define assumptions and constraints by identifying factors other than the requirements that may affect which solutions are viable.
• Verify user requirements by ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work.
• Validate user requirements to ensure that all requirements support the delivery of the value to the business, fulfil its goals and objectives, and meet a stakeholder need.

 Solution assessment and validation:

• Conduct assessment of the proposed solutions to determine how closely they meet stakeholder and solution requirements.
• Allocate stakeholder and solution requirements among solution components and releases to maximize the possible business value given the options and alternatives generated by the design team.
• Assess organisational readiness to establish whether AGSA is ready to make effective use of the new solution.
• Determine the transition requirements by defining the requirements for capabilities needed to transition from an existing solution to a new solution.
• Validate the solution to ensure that it meets the business need and determine the most appropriate response to identified defects.
• Evaluate solution performance through evaluating functioning solutions to understand the value they deliver and identify opportunities for improvement.

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Managed Talent Solutions, a division within Datacentrix is looking for a Robotics Process Automation Technical Lead. This is a permanent role based in Pretoria. The candidate must be in possession of a Degree (NQF Level 7) or higher plus a minimum of 8 years IT experience of which 5 years’ should be in the development and implementation of Intelligent Automation solutions and experience in working with Blue Prism, UiPath, Automation Anywhere. Governance, Development and Testing experience are a must have. The candidate must have experience in implementing RPA solutions and problem management knowledge (troubleshooting)

Qualification and Experience:

• Minimum qualification of a degree or equivalent qualification (NQF 7)
• Blue Prism certification is advantageous
• Optical Character Recognition (OCR) experience is advantageous
• Minimum 8 years IT experience of which 5 years’ should be in the development and implementation of IA solutions and experience in working with the below RPA tool: Blue Prism, UiPath, Automation Anywhere

Responsibilities:
Strategic Function: 

• Contributes to the strategy, vision and governance for the IA capability.
• Provide strategic support to business in identifying technical solutions and opportunities that will enable and drive business strategy.
• Take the strategic lead in all IA infrastructure configuration.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.

Project Management:

• Design and architect scalable and efficient RPA solutions.
• Facilitate and lead intelligent automation re-engineering and design sessions.
• Identify opportunities in existing customer business processes to architect and design RPA frameworks/technology.
• Facilitate integration between the business and technology to create solutions for customers.
• Keep abreast with the latest trends and advancements in RPA technologies and identify opportunities for innovation.
• Benchmarking and keeping abreast of latest technologies and advancement to identify opportunities for innovation in the audit environment.
• Contribute to the planning, development, and maintenance of IA solutions in the company operations.
• Manage the implementation of the automations into the various IA environments.
• Participate in design authority to review automation designs ensuring governance and alignment to the company design principles and policies.
• Document and maintain a repository of official architecture design policies and decisions across the Intelligent Automation (IA) program.
• Support the maintenance of IA design principles and standards.
• Guide, mentor and coach team members as required, assisting in the team’s skills development during automation development projects.
• Determine appropriate and cost-effective architecture and infrastructure for IA.
• Identify new technical integration solutions and accurately analyse and estimate new architectures and assess feasibility.
• Identify and communicate the technical infrastructure requirements as required.
• Create and maintain architectural documentation.
• Support existing Blue Prism architecture and implementing change requirements as part of a structured change control process.
• Drive the resolution of infrastructure issues impacting the Blue Prism platform. Providing timely responses and solutions as required.
• Communicate with IA vendors on architecture related issues, suggesting improvements and participating with other users in the Blue Prism community.
• Ensure IT governance standards and requirements are met. 
• Ensure uptime of the Blue Prism infrastructure including application server, database server, and runtime resources. 
• Manage system upgrades, access control, and automation deployment across IA environments.

Stakeholder Management:

• Establish, build and maintain collaborative working relationships with relevant internal stakeholders.
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Provide strategic support and guidance to internal stakeholders on strategic matters in order to ensure alignment.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers in order to continuously improve on the service delivery.
• Work in collaboration with colleagues in the IA CoE to ensure timeous delivery of the work.
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs).

People Management:

• Manage own and team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate and / or take lead in the business unit transformation and culture plans.
• Participate and / or take lead in the business unit transformation and culture plans.
• Provide support to the management team with regard to centre management and other people related tasks

Financial and Operational Management:

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance to the company policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other Responsibilities:

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required

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Managed Talent Solutions a division of Datacentrix is looking for a highly skilled Senior Business Intelligence Developer for one of their client. The role requires someone with a minimum of 8 years of proven work experience as a Business Intelligence. The incumbent must have expertise in Microsoft Stack, specifically with strong experience in Data Warehousing, Data Lake technologies, and Power BI. The incumbent will serve as the technical expert responsible for designing, developing, and maintaining robust and scalable business intelligence solutions using Microsoft technologies such as SQL Server, Azure Data Warehouse, Azure Data Lake, and Power
BI. Collaborate with cross functional teams to gather requirements, architect data warehouse and data lake solutions, create insightful reports and visualizations, and deliver actionable insights to meet stakeholder needs.

Qualifications and Experience:

• Matric plus Bachelor’s Degree in Computer Science, Information Systems, or a related field (NQF 7). 
• Relevant certifications in Microsoft Stack, Power BI, and Data Warehousing Technologies (e.g., Microsoft Certified: Azure Data Engineer Associate).
• Experience in working with/in SQL Server, Azure Data Warehouse, Azure Data Lake, Azure Synapse Analytics, and Power BI.
• Experience working in an Agile and Waterfall development environment, following best practices for project management and collaboration.

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Managed Talent Solutions is looking for a Cyber Security Specialist for one of their client based in Pretoria. The candidate must have Degree (NQF 7) qualification in Computer Science/Information Technology or related field coupled with one or more accredited industry security certifications e.g. CISSP, CEH, CISM, CRISC, CCSP. The candidate must have hands on experience in Firewall management, Anti Mallware, Vulnerability tools, E-mail security, CyberArk, Microsoft 365 and Azure Security (MFA, Defender, DLP, Bitlocker, Sentinel, Intune, etc.).

Formal Education and Experience:

• Degree NQF 7 qualification in Computer Science / Information technology or related field
• Honours/Masters would be advantageous
• One or more accredited industry security certifications e.g. CISSP, CEH, CISM, CRISC, CCSP, etc.
• 8-10 year’s experience as a Senior/Enterprise Information Technology Security Specialist

Responsibilities:

Information Security

• Leads the implementation of organisational strategies that address information security
• Identifies and monitors environmental and market trends and pro-actively assesses impact on information security strategies, benefits and risk.
• Leads the provision of authoritative advice and guidance on the requirements for security controls in collaboration with experts in other functions such as legal, risk & ethics and technical support.
• Ensures security architectural principles are applied during design to reduce risk and drives adoption and adherence to information security policy, standards and
• Provides advice and guidance on security strategies to manage identified risks and ensure adoption and adherence to
• Obtains and acts on vulnerability information and conducts security risk assessments, business impact analysis and accreditation on complex information
• Investigates major breaches of security, and recommends appropriate control

Security Administration

• Ongoing technical monitoring and administration of the various technical security solutions e.g. Firewall Management, Anti-malware Management, Vulnerability Management, Email Security Management, Privileged Account Management, Microsoft 365 and Azure Security (MFA, Defender, DLP, Bitlocker, Sentinel, Intune, etc.).
• Monitors the application and compliance of security administration procedures and reviews information systems for actual or potential breaches in security
• Ensures that all identified breaches in security are promptly and thoroughly investigated and that any system changes required to maintain security are accurate and complete and that request for support are dealt with according to set standards and guideline
• Ensures that the policy and standards for security administration are fit for purpose, current and are correctly Provides specialist advice on security issues and implications.

Vulnerability Management:

• Takes a comprehensive approach to seeking vulnerabilities across the full spectrum of organisation policies, processes to improve organisational readiness, improve training for defensive practitioners, and inspect current performance levels.
• Takes responsibility for the management of all vulnerability testing activities within the
• Coordinates and manages planning of penetration tests, within a defined area of business activity.
• Delivers objective insights into the existence of vulnerabilities, the effectiveness of mitigating controls - both those already in place and those planned for future implementation.
• Takes responsibility for integrity of testing activities and coordinates the execution of those
• Provides authoritative advice and guidance on the planning and execution of vulnerability tests.

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Datacentrix Cape Town is looking for an Enterprise Administrator who comes from the Information Technology industry. The successful candidate will be responsible for enterprise contract management and all associated tasks relating to the creation and maintenance of contracts, schedules and annexures. This will encompass contract compliance and general contract responsibilities.
Have an understanding of enterprise products and be willing to learn and understand basic technical aspects of the products.

The Contract Administrator will be responsible the following.

• Assist with creation new contracts
• Creation of schedules and service annexures
• Contract management and maintenance
• Setup contract renewal schedules
• Implement regular contract compliance checks with all relevant stakeholders (Service Delivery Managers, Account Managers, etc.)
• Be available for contract queries
• Assist legal departments, internal and customer for any contract related queries
• Ensure all contracts are stored centrally and are secured/backed up
• Provide monthly reports for as per regional MANCO requirements

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Datacentrix Gqeberha/Port Elizabeth is looking for a support engineer with won car and drivers license to Provide cloud, infrastructure, datacenter, software, and end user computing support. 

Operational Technical Support
Assist with 1st and 2nd line support.
Preventative maintenance (Patch management)
Remediate issues identified.
Technologies include (but not limited to)

• Virtualisation: VMware & MS Hyper
• Operating Systems: Microsoft
• MS infrastructure: Active Director, Exchange, SQL, SCCM
• Backups: Veeam, Backup Exec
• Antivirus: Microsoft, Fortinet, Sophos, ESET       
• End User computing
• Storage area network
• Networking

Required Qualification - One of: 

• MCSE, VCP, CCE, CCNP, CCNA, HPE ACE, HP, DELL, VMWare, VEAAM

Minimum Qualification - Tertiary IT qualification
Relevant Experience 

Minimum 5+ years’ experience supporting ICT environments.

• Good understanding of ITC environment (Network, Compute, Orchestration, Application, Cloud, Security and End User Computing)
• Ability to identify and understand problems, and find suitable solutions
• Conscious of delivering solutions on time
• Ability to clearly articulate problems and solutions with the technical team
• Self-managed