Fresh Opportunities at World Vision

Job Description:

Leads the executive recruitment process for senior leadership roles for World Vision International; with a primary focus in filling National Director (ND) openings across the globe. This person will also serve as part of the WVI In-House Executive Search team assisting other World Vision offices in filling senior leadership roles as requested.  The person in this role will provide effective, transparent and legally compliant international executive recruitment services, with a special emphasis on senior NGO field positions. Will serve as a trusted partner and provide consistently outstanding customer service to clients, most often Regional Leaders and Board Search Committee Chairs - ensuring positions are filled with exceptional servant leaders in order to deliver quality ministry to the communities and children we seek to serve. This will be accomplished through influencing key clients/stakeholders, building strategic referral networks and talent pipelines, forecasting, sourcing, screening, assessing and guiding selection processes with the goal of filling roles within the agreed timeline in the most cost-effective manner.

Client Management, Customer Service & Strategy Development

• Provide high touch end-to-end process support to clients by actively engaging with hiring managers, Boards and candidates throughout the entire search process, providing frequent (weekly) updates on the progress of the search and incorporating feedback.
• Support the building of National Office (NO) Board capacity and facilitate their participation in ND selection processes, per WVI governance guidelines and in conjunction with Regional Office and NO People & Culture (P&C.)
• Develop, build, and influence candidate relationships through ongoing communications regarding questions, updates, and status during the search process.
• Assist in the creation of internal marketing materials to promote the Executive Recruiting function Partnership wide.

Workforce Planning, Candidate Identification and Sourcing

• Develop, build, and influence relationships with Regional Leaders, Boards, other hiring managers, and P&C staff. Build capacity of these staff to engage with and follow talent acquisition policies, procedures and systems, as required.
• Meet with Regional Leaders and Boards to identify and determine skills, knowledge, capabilities and preferred experience required for the position, including contextual challenges.  Lead them in assessing vacancy requirements/recruiting needs and developing recruitment strategies and plans for the coming fiscal year.
• In conjunction with the Sourcing Specialist, conduct sourcing research and talent mapping including initial candidate profiles to share with Regional Leaders, Boards, and other hiring managers in order to set expectations and advise about the relevant candidate pools/labor markets, and adjust requirements as needed.
• Prepare and contribute to position and candidate description (JDPDQ) including the client priorities and skill sets that will focus the search.
• Provide full cycle recruitment process support to hiring managers and P&C staff.
• Anticipate emerging organizational staffing trends and external market trends iof senior leadership NGO roles.
• Proactively identify and develop effective sourcing strategies for ND positions, manage the various leadership sourcing pools, referral networks and talent pipelines by region (e.g., networking contacts, cold calling, system queries/searches, religious institutions, organizations, social media, college/university alumni.)
• Develop, design and implement recruiting plan for assigned positions (e.g., advertisements, networking tools.)

Candidate Screening, Interview and Assessment

• Maintain knowledge of and sensitivity to the constantly changing environment of the marketplace relative to the sourcing and recruitment of qualified leaders.
• Conduct effective screening, in-depth interviewing (including Topgrading and Targeted Selection methodologies), and assessments against necessary job experiences, skills, leadership requirements, and contextual and organizational fit to find the best candidates for each position, including leaders who are spiritually strong and aligned with the organisation’s ethos as stated in the Mission Statement and Core Values.
• Present and lead long and short list meetings of candidates to include background, fit to the position description, compensation information, possible recruitment issues, and overall recommendation.
• Serve as an advisor and partner to Regions, Boards, and other hiring managers, guiding them on appropriate assessment steps, interview panel member selection, and design of interview questionnaires and candidate presentations.
• Coordinate international interviews (both virtual and in-person) for short-listed candidates with the Regions, selected panels, and other hiring managers, as well as final ND interviews with the President’s Office.
• Participate and facilitate virtual and in-person panel interviews and lead debriefing selection process, when possible.
• Conduct in-depth reference checks and validate against additional sources, as well as coordinate background screening (e.g., police, child protection, etc.) for finalist candidates.
• Provide feedback to candidates on interview results and selection decisions in a constructive way. Particularly with internal candidates, facilitate feedback and learning discussions and connect staff with appropriate professional development advisors/contacts and tools.
• Advise Regional Leaders, Boards, and other hiring managers on fair offers/compensation and negotiate offer with selected candidate within limits specified by hiring manager and in line with WVI Total Rewards policies.
• Manage the administrative details of the offer process (i.e., contract/offer letter, initiate PAF, paperwork, coordinate on-boarding, international relocation, etc., in conjunction with Talent Acquisition Administrator and other P&C contacts).
• Present and negotiate employment contract with external and internal applicants

General

• Utilize Workday recruitment efficiently to ensure consistent, timely and accurate data entry.
• Maintain current knowledge of applicable laws, regulations and trends in recruitment, WVI organizational policies, benefits and compensation, relocation and repatriation.
• Consult Talent Acquisition leadership and WVI Legal as necessary.
• Conduct recruitment responsibilities in a professional, service-oriented, responsive, innovative, ethical and cost-effective manner in accordance with WVI goals and Christian principles.
• Supervise interns, temporary staff, Talent Acquisition Coordinator or entry-level international staffing specialists if needed.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

• Bachelor’s degree and/or equivalent of 7+ years of on-the-job training; in-house recruitment and/or executive/contingency search, including talent acquisition sourcing.  
• Full command of English (written and spoken). Knowledge of French/Spanish would be an added advantage.
• Successful track record of negotiating, influencing and providing high-level customer service at the most senior levels of an organization with proven highly relational, strong interpersonal and communication skills (verbal and written) is required.
• Experience in recruitment of leaders (Senior INGO leaders, National/Country Directors, MFI CEOs, and Chiefs of Party), professional and/or technical positions.
• Experience in recruitment of Micro Finance Institution leadership. 
• Proven ability to manage full-cycle recruiting experience (i.e. forecasting of workforce needs, applicant sourcing, resume screening, applicant assessment and interview, negotiating contracts.)
• Must be a team player, collaborator, and able to effectively network amongst all levels within and outside of the Partnership. Willing to cover for teammates on vacation, leave, etc. and contribute to strategic team and organizational initiatives.
• Ability to work in a fast-paced environment and accomplish multiple tasks simultaneously.
• Possess cross-cultural sensitivity, knowledge of and ability to work with people of diverse backgrounds.
• Ability to operate within a geographically dispersed organization.  Ability to adjust work schedule in order to accommodate various time zones.
• Demonstrated computer literacy to include experience in tracking recruitment outcomes/metrics with recruitment tracking systems and Microsoft Office Suite.
• Ability to travel domestically and internationally up to 8 weeks per year, if required.

Preferred Knowledge and Qualifications

• Experience with Topgrading interview methodology, behavioural interviewing, and/or Targeted Selection certification preferred. 
• Experience working with Workday preferred.
• Understanding of global labour laws and experience in recruiting international staff highly desirable.

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Key Responsibilities:

Location: To be determined by the home country of successful candidate where World Vision International is registered to operate in any country from Southern Africa Region.

The Regional Audit Director – South Africa Region (SAR) provides strategic leadership to the Regional Internal Audit Team (RIAT) as part of the Global Internal Audit (GIA) in the SAR Region, under the leadership of the Senior Global Director, Regional Audit.

He/she has a dotted reporting line to each local board and leads GIA's services across the whole SAR  region, covering 9 Field Offices with cumulated annual revenue of approximatively USD 275M+, ensuring that GIA delivers on its mandate to "enhance and protect the organisational value and assist WVI to accomplish its objectives by providing risk-based and objective assurance, advice, and insight to improve the effectiveness of WVI governance, risk management and internal controls”.

Major Responsibilities:

Strategic Leadership, Planning and Communication - 30%

Strategic Leadership of four Regional Audit Managers and an extended team of 14 regional audit professionals, including:

• Developing a five year risk-based regional internal audit plan in consultation with the national  and regional leadership and presenting this to the local Audit and Risk Committees(ARC) in the regional portfolio and GIA leadership annually for approval;
• Preparation of RIAT annual budgets, ensuring concurrence by Regional Leadership and approval by local and WVI ARCs and ensuring charges to those offices are accurate and timely.
• Oversee RIAT talent management, including recruitment, remuneration, staff training, development and well-being. 
• Oversee engagement supervision activities to ensure  internal audit deliverables are in line with the IIA’s  International Professional Practices Framework and are of high quality.

In order to provide strategic, value-adding insights to the organisation, develop the RIAT’s strong understanding of all World Vision International (WVI) 's operations, the strategic risks (internal and external) that threaten the organisation's achievement of its strategy and key objectives,

• Provide insight and pragmatic, forward-looking recommendations to key stakeholders such as Executive and Regional/National Leadership and Boards to manage critical risks that can impact the achievement of Organisational Strategy,
• Play a key role in developing and rolling out WVI’s combined assurance model in collaboration with other internal and external assurance providers (eg Legal, ERM and donor auditors).
• Play a key role in the GIA Extended SLT (Global Internal Audit's Extended Senior Leadership Team) and  actively contribute to GIA strategy and operations
• Present quarterly to the Regional Leadership and the local Audit and Risk Committee (ARC) on audit results, providing strategic insights and key trend analyses.
• Play a key advisory role on the local ARCs and other partnership committees and forums as delegated by the Senior Global Director: Regional Audit.
• Provide support to the Investigations unit of GIA to investigate fraud allegations and unethical conduct 
• Proactively seek opportunities to advise management and the board on matters related to risk management, internal controls and governance.
• Plays an active role in regional IPH (hotline reporting) teams ensuring that reported cases are thoroughly reviewed, discussed and resolved to mitigate risks and losses to the organization.
• Actively involved in regional projects and emerging issues an advisory capacity.
• Represent GIA at regional and national office level.

Promote and Ensure RIAT's High Performance - 25%

• Regional leadership and oversight on the design, implementation and continuous improvement of the RIAT's performance framework to ensure the Regional Audit Managers (RAMs) and RIAT deliver on all aspects of a professional risk-based internal audit function in line with evolving best practice and the IIA Standards.
• Ensure GIA's RIAT services are rendered in accordance with the IIA's International Auditing Standards, the Code of Ethics, GIA's Charter and WVI's policies and procedures;
• Continually enhance GIA's ability to conduct both assurance and advisory reviews to add value and improve the organisation's operations while considering the organisation's key initiatives and strategic direction.
• Drive stakeholder relationships and communication and recommend/implement actions to achieve improvements; evaluate the advocacy efforts of the internal audit activity and determine key performance indicators to evaluate the success of the internal audit activity;

Promote and Ensure High Quality - 25%

• Evaluate and communicate to regional and global leadership and the local ARCs the collective outcomes of engagements and follow-ups performed by the internal audit activity. Assess the impact of residual risk; communicate management's acceptance of risk to senior management and the Board.
• Recommend improvements to the organisation's global, regional and field office governance policies, processes, structures, overall control environment, risk management strategy, strategic planning process, organisational behaviour, performance management measures and techniques and recommend actions to address risks related to the organisation's business processes.
• Maintain and promote the highest conformance and ethical standards for GIA and promptly resolve any Quality Assurance or Peer Review areas for improvement
• Implement and continually improve the monitoring, follow-up and reporting of audit finding remediation.

Drive Innovation - 20%

• Continually drive and assess innovation/ improvement in RIAT's written and verbal communication skills, soft skills, and projects.
• Partner with WVI leadership on organisational change intiatives in an advisory capacity and provide early input on governance, risk management and controls.
• Be alert to the work of and drive collaboration with other assurance providers.

Required Experience:

• At least 10 years of internal audit experience, preferably in a "Big 4" firm or large multinational, at least 5 of which should be at a senior manager/director level.
• Proven track record of relationship building at the senior level (Executive leadership, Audit and Risk Committees and Boards)
• Proven experience in risk-based internal audit;
• The ability to think strategically, make sense of complexity and apply "systems thinking".
• Strong business acumen and understanding of functional linkages.
• Ability to interact with and/or manage cross-functional teams (eg Operations/Finance/Safeguarding/WASH);
• Effectively and independently lead diverse teams for success
• Strong commitment to quality and consistency of work, and to continuously drive improvements
• Highly developed written and verbal communication skills in English, excellent soft skills, and ability to motivate and influence all levels of management;
• Solid interpersonal skills, including listening, relationship building and the ability to influence at the highest levels in the organisation.
• Excellent MS Office skills (Excel, Word, PowerPoint, Visio).
• Bachelor's Degree in Finance,  Business Admininistration, Internal Audit or similar; MBA is a plus; CPA and/or Chartered Financial Accountant or equivalent; Certified Internal Auditor (CIA)

Preferred Experience:

• Cross-cultural experience in INGOs,  experience in using Audit Software,  Embedded Audit Tools/Techniques, Strategy Implementation
• Basic IT Audit and Fraud Investigation (CFE is a plus) Data mining & analytics, including financial and trend analysis