Fresh Positions at Deloitte

RESPONSIBILITIES

• Conduct in-depth reviews of a client's current technology landscape, business processes, and pain points to identify areas for improvement and potential transformation opportunities.
• Develop a comprehensive technology strategy that aligns with the client's business objectives, including short-term and long-term technology roadmap.
• Evaluate the potential costs and benefits of various technology solutions to make informed recommendations.
• Design and architect technology landscapes and solutions that address identified business needs, considering emerging technologies like cloud computing, AI, automation, and data analytics.
• Support digital transformation initiatives by communicating architectural best practices and ensuring business adoption of new technologies.
• Evaluate and recommend enterprise applications, databases, and analytics tools that enhance efficiency and innovation.
• Oversee teams in assessing current state of systems, processes and technologies, defining requirements, and developing / configuring the infrastructure to align with sector requirements, strategic business goals, and existing operations.
• Provide expert advice and guidance to project teams, programme/project managers, and stakeholders throughout the project lifecycle, ensuring projects are executed efficiently, meet objectives, and adhere to established guidelines by leveraging their deep knowledge of project management methodologies, industry best practices, and relevant technical expertise.
• Providing specialized technical advice on project execution, including process improvements, tool selection, and compliance with industry standards.
• Understands and applies the major program management approaches and practices (e.g., SDLC, ITIL)
• Conduct qualitative and quantitative research and analysis to drive data-informed decisions.
• Present findings and recommendations to senior stakeholders with clarity and confidence.
• Build strong client relationships to ensure timely and impactful project delivery.
• Coach and mentor junior team members, helping them develop their consulting capabilities.
• Contribute to thought leadership, practice development, and market initiatives.
• Ability to drive sales and business development in the form of new engagement requests including new targeting opportunities, RFP bid requests, client relationship building and opportunity identification and targeting etc.
• Leverage an in-depth knowledge of market-specific products and solutions to enhance impact of recommended solutions.

QUALIFICATIONS AND EXPERIENCE

• Relevant Degree, Honours, Post Graduate Diploma, Professional Qualification or similar
• Advanced certifications / qualifications, such as COBIT, TOGAF, ITIL, CISSP, Cloud Certifications, Agile, PMBOK
• 10+ years’ experience with role(s) in a professional firm, consulting services, public and/or private sector organizations
• Proven expertise in digital system implementations, process improvements, risk analysis, and operational transformation.
• A track record of hypothesis-driven problem-solving and delivering exceptional outcomes in high-pressure environments.
• Solid grasp of technical skills and methodology
• Experience in performing systems post-implementation reviews (incl. data migration reviews)
• Cyber / Information Security experience in one or more key industries of focus for Deloitte
• Developing Digital fluency and knowledge on Emerging technologies, including Cloud, AI, etc.
• Demonstrate an understanding of large-scale information technology application systems, infrastructure, business processes and security standards.
• Demonstrated experience in responding to proposals / business development opportunities.

TECHNICAL COMPETENCIES

• Proven winning business, staff development, exceptional delivery, business development, continuous improvement.
• Bring deep technical (SME) and industry experience to engage with clients and key stakeholders pragmatically.
• Understands technical complexity at Network, Application, Database, Infrastructure and Cloud level.
• Understand and interpret complex business challenges and has a demonstrated ability to respond by conceiving innovative solutions for clients.
• Strong on design and delivery of end-to-end solutions which are enabled by technology and can think independently and creatively when formulating solutions.
• Strong in the field of current technologies and their applications within a business context.
• Experience in translating clients' risk, security, and compliance requirements into specific solutions and design patterns.
• Good grasp of laws and regulations related to Information Security, Data Protection and/or Privacy.
• Ability to identify patterns, and analyse and improve processes and controls.
• IT System and networks design, build and administration.
• Project Management including Agile Project Management.
• DevOps toolsets (CI/CD pipeline) and corresponding DevSecOps capabilities.
• Microservices, containerisation, server-less computing/FaaS.
• Related Technical fundamentals at that point in time and what the market is procuring.

BEHAVIOURAL COMPETENCIES

• Excellent communication skills, both written and verbal.
• Effective engagement management - able to deliver engagements on time and within budget.
• Proven ability to make decisions and the right judgement calls in complex projects and situations.
• Displays initiative.
• Creates a culture of trust, ownership and accountability across teams and projects.
• On the job coaching for managers and professional staff and taking accountability for multiple large engagements.
• Manages large engagement / multiple engagement deadlines holistically, identifying risks and escalating.
• Works well within a team and with client management.
• Drives continuous improvement.
• Custodian of the business, shaping offerings that we need to proactively take to the market.

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Job Description

Main Purpose of Job

• The main purpose of the job is to drive the implementation of strategy, revenue generation and business growth for the Technology Strategy and Transformation business. The successful person will focus on the management and delivery of client engagements, as well as sales and practice development.

Key responsibilities

• Strategic relationship development with key clients
• Bold play eminence creation
• Market leadership
• Industry capability development
• Team leadership

Key Performance Areas

Strategic Impact

• Give meaningful input into the development of strategy of the Service Line / Business Area in relation to specific area of expertise

Implements the strategy within area of business through detailed plan including:

• Client targets to achieve revenue
• Marketing plan
• People plan to deliver on goals
• Communication plan
• Contingency plan for possible additional resources e.g. contractors
• Tracking of plans
• Identifies innovative solutions to enhance / renew service offerings to market
• Heads up sales presentation teams for new and retained business
• Leads negotiations with clients
• Actively identifies multiple sales opportunities and leads pursuit process
• Leads/contributes to preparation of proposals/tenders and presentations
• Builds relationships across service lines for cross-selling opportunities and combined engagement pursuits
• Drives own client portfolio and profitable book of business

Client Impact: External / Internal

• Maintains high level oversight of client projects
• Develops productive, credible and trusting relationships with current and targeted clients
• Develops a network of senior-level internal relationships across Deloitte to understand other business unit offerings and market own area
• Establishes and maintains strong relationships with business leaders across industries.

Operational Effectiveness

• Validates all SLA’s are in place and signed off by all parties
• Oversees engagement risk to ensure all required documentation and processes are completed as required by RIL
• Directs and manages complex client engagements and maintains high level oversight of all projects
• Analyses weekly/monthly reports from senior managers and approves process changes / innovative solutions on issues arising
• Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development

Development/Growth of Team

• Identifies and recruits’ suitable talent for team, balancing correct levels and numbers
• Maintains succession plan for every senior/critical resource, depending on the profile / need expertise
• Mentors and develops team members on an ongoing basis and empower existing senior managers/leaders
• Maintains close working relationship with key talent
• Maintains own development and knowledge in specialised area and business
• Demonstrates commitment to transformation agenda of the firm

Budgets / Profitability

• Manages margins effectively through correct budgeting, pricing and profitability management
• Monitors that time and expenses to engagements are recorded and submitted weekly
• Negotiates pricing for engagements to ensure profitability whilst maintaining client interests
• Manages WIP – billings and cash collections

Specialised competencies:

Sets Strategy and Drives Delivery Excellence for Technology Strategy & Transformation:

• Ability to lead client through end-to-end design and delivery of forward looking, holistic, and business-aligned Technology Strategy, Enterprise Architecture, Operating Model and technology system selection
• Owns end-to-end delivery of enterprise-level technology and Technology programs, including requirements, supporting strategies and architectures
• Understands the interlinks between the sub-offerings at a technical level to enhance market presence
• Adopts a holistic view when recommending solutions, leveraging leading practices to align technology strategy with business strategy and specific industry issues
• Anticipates risks, opportunities, and broader organizational implications of proposed recommendations, and proactively define mitigating solutions
• Leads stakeholders in building executive-level support and organizational buy-in to help enable and sustain the proposed programs
• Builds a brand within a chosen domain and industry and is regarded internally and externally as a subject matter expert
• Stays current on market trends and regulations and anticipates risk / opportunities; advises client accordingly.

Sets Strategy for ServiceNow Engagements:

• Lead the design of the client’s ServiceNow strategy and operating model and ensures proper alignment between the business strategy and the supporting IT strategy throughout the development
• Stay current on emerging trends and technologies within the ServiceNow space and uses to drive innovative solutions based on client’s desired functionality, improve the user experience and enhance IT service delivery
• Lead the architecture components of the work to design the client’s architecture blueprint, across the various layers (business, integration, data, application, security, infrastructure) leveraging ServiceNow’s product suite
• Lead a team to develop a robust ServiceNow implementation and defines integration points with the broader business.

Qualifications and Experience

Minimum qualifications:

• Relevant Degree, Honours, or Post Graduate Diploma.
• Professional certifications such as COBIT, TOGAF, ITIL, CISSP, Cloud Certifications, Agile, PMBOK + relevant CPD

Desired qualifications:

• Advanced degree in Information Technology or Business (e.g. MBA or similar) preferred but not essential.

Experience:

• 12+ years relevant working experience in a client facing role with at least 7 years in a management role
• Business development / market making experience
• Proven expertise in digital system implementations, process improvements, risk analysis, and operational transformation
• A track record of hypothesis-driven problem-solving and delivering exceptional outcomes in high-pressure environments
• Solid grasp of technical skills and methodology
• Knowledge on emerging technologies, including Cloud, AI, etc.
• Demonstrable understanding of large-scale information technology application systems, infrastructure, business processes and security standards
• Proven experience in responding to proposals / business development opportunities.

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Job Description

• There is a new exciting opportunity for a talented and experienced Delivery Lead within Deloitte Consulting, based in Johannesburg. We are seeking a driven, innovative individual to assist with some of our challenging, state-of-the-art global software development projects.
• The successful candidate will have a strong quantitative background coupled with software development experience, Delivering Projects and leading Multiple teams.

Essential Duties:

• Coding up quantitative engines and algorithms underpinning prospective software applications
• Identifying areas for upgrade and modification in existing applications and development thereof
• Support the invention of new quantitative applications and algorithms to add value in the market
• Writing and implementing efficient code
• Creation of training material on software applications
• Working closely with other developers, UX designers, business and systems analysts

About You

 Tools and Experience:

• Expert level coding experience in one or more of the following languages: C#, R, Java, C++
• Tech Lead experience in production Support and Development
• Experience using Git
• Object-orientated programming skills 
• Experience in working with cloud environments 
• Experience working in containerized environments such as Kubernetes, Docker.
• Front-end development capability advantageous viz. Angular, React, Blazor, etc. 

Qualifications

• Minimum: Bachelor’s Degree, such as Computer Science, Engineering (Software, Financial, etc.), Mathematics, Statistics or Physics
• Master’s Degree in aforementioned disciplines is a plus
• Technological certifications are a plus e.g. Cloud certification

Personal Attributes:

• Conscientious individual demonstrating attention to detail and quality along with high levels of ownership and commitment.
• An excellent team player capable of delivering results under pressure and to strict deadlines.
• Strong problem-solving skills.
• Ability to pick up new and different concepts quickly and effectively.
• Keen interest in diversified concepts across a multitude of disciplines.
• A passion for keeping up to date with the latest advances in technology and how this affects the business environment.
• Metric driven and focused on continual improvement. 
• Ability to communicate technical concepts in simple terms.