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  • Posted: Mar 22, 2024
    Deadline: Not specified
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    L&D Specialist - Cape Town

    Job Description

    Learning & Development Specialist: Shared Services

    • Effectively deliver learning experiences in order to enable individual, team and business performance. Apply best practice learning methodologies to design, implement and facilitate Learning and Development (L&D) interventions. Responsible for all L&D related administration including co-ordination of training events and SETA administration.  Fulfil all SDF requirements.

    Duties and Responsibilities:

    Administration:

    • Manage all training related administration:
    • Training records: capturing of all training registers and related documents
    • Establish and maintain the training calendar
    • Internal and External training interventions: Coordination and administration of all internal and external training programs and conferences.
    • Financing and invoicing: Liaison between suppliers and finance regarding invoices, deposits, accommodation, and catering
    • Preparation of monthly travel allowances for payroll
    • Support with all SETA administration: annual SETA submission, learner agreements, processing of claims and invoices
    • Skills and Equity Committee-related administration and support
    • Compile quarterly L&D newsletter
    • Support with annual retail roadshows
    • Administrative support with GOLP and Learning Plans

    Training Design, Facilitation and Delivery:

    • Take ownership for end-to-end learning experience to provide a positive learning experience in which learners are encouraged to be actively engaged in the learning process and achieve earning goals
    • Design and develop training programs, workshops, and learning materials.
    • Create and deliver learning events, interventions and programmes aligned to business needs
    • Proactively explore training needs and design and adapt relevant training materials.
    • Engage with relevant subject matter experts and other stakeholders to become proficient and keep up date with any changes on the subject matter
    • Customise training content to suit audiences and address skills gaps
    • Handle requests for external courses
    • Assist with sourcing and screening training providers
    • Manage and maintain training providers
    • Adhere to organizational best practices and legislative requirements.
    • Provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes

    Reporting:

    • Monthly audit of training completed reports
    • L&D monthly reporting: training completed vs planned, training hours, training spend etc
    • Report weekly to the Learning and Development Manager on trainings completed and upcoming trainings
    • Compile and ensure the integrity of and reporting on the company’s training data that all corporate and statutory training requirements are met
    • Assist with BBBEE reporting

    Primary SDF:

    • Acting as a contact person between the organisation and the Seta.
    • Advising and supporting the Skills Development Committee.
    • Serving as a resource with regard to all aspects of skills development within the sector.
    • Advising the organisation on the implementation of the WSP.
    • Linking the learning and development initiatives with the business strategy and statutory requirements
    • Liaise with the Sector Education and Training Authorities regarding the implementation and management of learnerships/apprenticeship/skills programmes, managing and mentoring learnerships

    Partnership

    • Develop strategic partnerships and relationships with external training providers.
    • Establish a good relationship and manage stakeholders (internal clients – management, employees) and external clients – training providers, training centres who provide learnership and SETAs
    • Effectively work within a collaborative HR Team environment

    Skills & Knowledge required:

    • Relevant degree (e.g., B Comm / HR Business / Psychology)
    • Intermediate Excel
    • Functional experience in HR and training development
    • Previous SETA experience
    • Experience in a retail organisation where responsibilities included Learning and Development activities
    • Demonstrated ability to drive the learning and development initiatives across different organisational levels
    • Understanding of training design, development and delivery
    • Facilitation Skills
    • Workplace Skills Plan & ATR submissions
    • Planning and organising skills
    • Communication skills
    • Valid driver’s license & own transport
    • Willingness to travel

    go to method of application »

    Sales Assistants - Crocs - Cape Town

    Responsibilities:

    Customer Service & Sales

    • Acknowledge every customer within 30 seconds
    • Deliver excellent customer service to every customer
    • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
    • Close the sale & secure add on sales
    • Monitor your daily sales against your individual budget every few hours.

    Inventory

    • Replenish footwear, apparel, and accessories from the storeroom daily
    • Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
    • Ensure stock entries in the POS systems are accurate
    • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
    • Process customer orders.

    Daily Operations

    • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
    • Assist the manager with open and closing the store.

    Training

    • Your training is your responsibility
    • Ensure you are allocated a buddy initially & that you learn from them
    • You must attend quarterly training sessions & complete the assessments
    • Ensure you receive monthly feedback from your manager
    • Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
    • These are essential as they will determine your eligibility for promotions

    Merchandising

    • Observe the store & maintain stock presentation in accordance with the store standards
    • Ensure sizes are replenished
    • Assist the team to change the windows/ Mannequin’s fortnightly
    • Ensure POS materials are stored in the area to avoid damage.

    Why work for us:

    • Fast growing and well-established brand
    • Extensive growth opportunities within
    • Company upskills employees and provide training opportunities

    Requirements

    • Grade 12 or Equivalent
    • 1 year of customers services experience minimum
    • Crocs product knowledge advantageous
    • Able to work flexible shifts

    go to method of application »

    Store Supervisor - Birkenstock - Cape Town

    Job Description

    • Birkenstock Canal Walk is looking for supervisor to join their team.

    Sales & Business Development 

    • Set & communicate daily sales targets to everyone on the team including casuals.
    • Focus the team on delivering excellent customer service.
    • Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales.
    • Grow customer data base and communicate offers regularly.

     Team Management

    • Build a team environment through daily team meetings and providing regular feedback.
    • Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
    • Master the feedback process & provide monthly feedback to all team members
    • Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
    • Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
    • Manage the appraisal process for all team members
    • Manage the induction process
    • Complete rosters and adhere to the staffing template
    • Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
    • Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

    Inventory

    • Complete OTB process weekly and order the relevant product to optimise stock levels
    • Maintain inventory at target levels for all categories & price points every week
    • Minimise shrinkage & maintain accurate stock records in the POS system
    • Complete quarterly stock counts
    • Run daily negative stock report and request relevant adjustments
    • Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
    • Ensure storeroom is maintained to Birkenstock standards
    • Run daily inventory reports

    Daily Operations

    • Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
    • Ensure visual merchandising of the stock and windows complies Birkenstock standards
    • Open and close the store
    • Reconcile cash to end of day tender report and prepare banking
    • Bank takings

    Month End

    • Prepare month end reports

    Individual Attributes:

    • Outgoing determined self starter
    • Retail management experience preferably at a national retail chain
    • Demonstrated ability to achieve sales budgets
    • Proven people management and leadership shills
    • Excels at coaching, driving and developing a team
    • Extensive stock management experience
    • Proven merchandising skills
    • Excellent attention to details

    go to method of application »

    Store Manager - Under Armour - Johannesburg

    Job Description

    • Under Armour Sandton is looking for a store Manager to join their team.
    • Apollo Brands Pty Ltd, the distributers for Under Armour in South Africa, are looking for an experienced and enthusiastic Assistant Store Manager to join their dynamic team.
    • Working with the Under Armour team is demanding, challenging and rewarding, no matter what you do, you see every day and every project as an opportunity and a chance to push your field forward. In every store and every office, Under Armour is building teams where everyone is an MVP and together, they tackle every challenge head on.

    Company Values:

    • We Will – Love Athletes
    • We Will – Stand for Equality
    • We Will – Fight on Together
    • We Will – Create Fearlessly
    • We Will – Always Connect
    • We Will – Stay True
    • We Will – Think Beyond
    • We Will – Celebrate the Wins

    Requirements:

    • Grade 12 or equivalent
    • 1 – 2 years management experience
    • 3 – 4 years retail experience
    • Sports knowledge advantageous

    Perks & Benefits

    • You get to work for a rapidly expanding distributor with aspirational brands.
    • Comprehensive health benefit 
    • Quarterly Uniform allowance 
    • Staff discount (50% off for you and your family across all the brands within the group)
    • Company performance incentive scheme
    • Long-service incentives
    • Holistic Employee Wellness programme
    • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

    go to method of application »

    Sales Assistants - Birkenstock - JHB

    Responsibilities:

    Customer Service & Sales

    • Acknowledge every customer within 30 seconds.
    • Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
    • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
    • Close the sale & secure add on sales.
    • Invite your customer to back & turn them into Birkenstock fans.
    • Monitor your daily sales against your individual budget every few hours.

    Inventory

    • Replenish footwear, apparel and accessories from the storeroom daily.
    • Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
    • Ensure stock entries in the POS systems are accurate.
    • Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
    • Process customer orders.

    Daily Operations

    • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
    • Assist the manager with open and closing the store.

    Training

    • Your training is your responsibility.
    • Ensure you are allocated a buddy initially & that you learn from them.
    • You must attend quarterly training sessions & complete the assessments.
    • Ensure you receive monthly feedback from your manager.
    • Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
    • These are essential as they will determine your eligible for promotions.

    Merchandising

    • Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
    • Ensure sizes are replenished.
    • Assist the team to change the windows/ Mannequins fortnightly.
    • Ensure POS materials are stored in the area to avoid damage.
    • Grade 12 or Equivalent
    • Min. 6 months customers services experience
    • Birkenstock knowledge advantageous
    • Able to work flexible shifts.

    go to method of application »

    Sales Assistant - Under Armour - Cape Town

    • Under Armour V&A Waterfront is looking for a sales assistant to join their team.
    •  This would be an ideal opportunity for students studying Retail Management, Fashion or Sports Management.   
    • Well-Established and fast-growing international sports brand is looking to employ Sales Assistants to join their dynamic team.
    • Working with them means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, they build teams where everyone is an MVP and together, they tackle every challenge head on.

    Company Values:

    • We Will – Love Athletes
    • We Will – Stand for Equality
    • We Will – Fight on Together
    • We Will – Create Fearlessly
    • We Will – Always Connect
    • We Will – Stay True
    • We Will – Think Beyond
    • We Will – Celebrate the Wins

    Perks & Benefits

    • You get to work for a rapidly expanding distributor with aspirational brands
    • Comprehensive health benefit 
    • Quarterly Uniform allowance 
    • Staff discount (50% off for you and your family across all the brands within the group)
    • Company performance incentive scheme
    • Long-service incentives
    • Holistic Employee Wellness programme
    • The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

    go to method of application »

    Sales Assistants - Crocs - Johannesburg

    Responsibilities:

    Customer Service & Sales

    • Acknowledge every customer within 30 seconds
    • Deliver excellent customer service to every customer
    • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
    • Close the sale & secure add on sales
    • Monitor your daily sales against your individual budget every few hours.

    Inventory

    • Replenish footwear, apparel, and accessories from the storeroom daily
    • Minimizing shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
    • Ensure stock entries in the POS systems are accurate
    • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
    • Process customer orders.

    Daily Operations

    • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
    • Assist the manager with open and closing the store.

    Training

    • Your training is your responsibility
    • Ensure you are allocated a buddy initially & that you learn from them
    • You must attend quarterly training sessions & complete the assessments
    • Ensure you receive monthly feedback from your manager
    • Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
    • These are essential as they will determine your eligibility for promotions

    Merchandising

    • Observe the store & maintain stock presentation in accordance with the store standards
    • Ensure sizes are replenished
    • Assist the team to change the windows/ Mannequin’s fortnightly
    • Ensure POS materials are stored in the area to avoid damage.

    Why work for us:

    • Fast growing and well-established brand
    • Extensive growth opportunities within
    • Company upskills employees and provide training opportunities

    Requirements

    • Grade 12 or Equivalent
    • 1 year of customers services experience minimum
    • Crocs product knowledge advantageous
    • Able to work flexible shifts

    Method of Application

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