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  • Posted: Jan 8, 2024
    Deadline: Jan 12, 2024
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  • Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enab...

     

    Accountant (X2) - Sandton

    POSITION PURPOSE

    Responsible for overseeing and directing accounting functions on an operational level, including general ledger, accounts payable and receivable, fixed asset and cost accounting. Responsible for analysing and reconciling detailed general ledger accounts as assigned. Keeps records and accounts accurate and current. Researches and resolves discrepancies and accounting errors. Completes related reports, summaries, and records. Creates monthly expense reports. Performs related clerical duties. Prepares periodic reports, reviews and reconciles data, and participates in the development of specialized financial data. Oversees and prepares entries and adjustments to company records, files, and statements. Prepares financial and variance analysis as well as budget and rolling forecast. 

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the accurate and timely completion of assigned accounting functions.

    • Reviews monthly financial reports and working paper files.
    • Reconciles general ledger accounts as assigned.
    • Completes required records and reports and maintains files as classified.
    • Prepares journal entries and balances work in more complicated accounting areas.

    Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:

    • Preparing trial balances from source documents.
    • Preparing Balance Sheets and Income Statements.
    • Preparing notes to the reports.
    • Preparing monthly JV accounts where applicable.
    • Filing copies of final monthly reports.
    • Participate in annual audit.
    • Balancing intercompany loan accounts.
    • Maintaining Shareholders Loan Schedules.
    • Reviewing and Releasing creditors payments.
    • Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
      • Report on financial income, including Management and Admin Fees on rental recoveries, Letting Commissions on new or renewed leases, and interest earnings.
      • Researches and resolves accounting errors and discrepancies.
    • Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.

    Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.

    • Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
    • Keeps management informed of area activities and of any significant problems.
    • Attends and participates in meetings as required.

    Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.

    • Responds to questions and problems politely and promptly.
    • Ensures that clients are properly informed.
    • Ensures that the Company’s professional reputation is projected and maintained.

    Assumes responsibility for related duties as required or assigned.

    • Stays informed of developments in the accounting field and of changing governmental and legal requirements.
    • Completes special projects as assigned.
    • Ensures that Accounting Department work areas are clean, secure, and well maintained.

    PERFORMANCE MEASUREMENTS

    • Accounting documents, records, and reports are accurate, current, and timely.
    • Accounting errors or discrepancies are promptly discovered and resolved (or referred).
    • Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
    • Management is appropriately informed of area activities.
    • Accounting functions are completed in accordance with established standards, policies, and procedures.

    QUALIFICATIONS

    • Education/Certification: Bachelor’s degree in accounting or an equivalent combination of experience and training.

    REQUIRED KNOWLEDGE             

    • Technical knowledge of accounting concepts, practices, procedures, and financial reports.
    • Understanding of related regulations, statutes, and filing requirements.
    • Knowledge of related computer applications.

    EXPERIENCE REQUIRED

    • Three or more years of previous property accounting and property listed fund experience preferred
    • JV Accounting experience will be beneficial

    SKILLS/ABILITIES

    • Well organized and detail oriented
    • Able to meet deadlines and manage projects
    • Good math skills
    • Good attention to detail and accuracy
    • Cooperative and willing to assist others
    • Able to use PC, calculator, and other basic business mechanisms
    • Good Excel knowledge
    • Strong analytical skills
    • Work under pressure
    • Understand pivots

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    Accounts Payable Administrator - Sandton

    POSITION PURPOSE

    • Responsible for performing a variety of accounts payable and related clerical duties. Receives, sorts, and proofs accounting documents, and posts totals. Matches invoices to appropriate authorizing documents. Codes invoices with appropriate general ledger account numbers and related project and budget codes. Inputs invoice information into accounting platform. Performs arithmetic calculations and reviews internal records. Prepares reports and maintains records and files as needed.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for the accurate and timely performance of accounts payable functions.
    • Reviews source documents and matches purchase orders, invoices, and receiving documents.
    • Codes invoices to appropriate general ledger accounts.
    • Determines optimum payment dates and takes advantage of all discounts on invoices.
    • Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
    • Process and upload invoices into the system.
    • Ensures that approval authority is in accordance with purchasing policies.
    • Processes payments and obtains authorized signatures
    • Performs accounting duties in accordance with established Company policies and procedures.
    • Maintain vendor database files.
    • Produce monthly reports (Variance & Age Analysis Reports).
    • Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
    • Assumes responsibility for establishing and maintaining effective business relations with vendors.
    • Reconcile vendor statements, researches and resolves vendor problems and billing discrepancies.
    • Answers vendors' questions or refers them appropriately.
    • Maintains and projects the Company’s professional reputation.
    • Assumes responsibility for establishing and maintaining effective communication and coordination with CRES personnel, management and client(s)
    • Assists CRES personnel as needed.
    • Keeps management informed of area activities and of any significant problems.
    • Reports transactions that are outside established purchasing policies to the Accountant.
    • Maintains regular contact with other departments to obtain information and/or to correct transactions.
    • Assumes responsibility for related duties as required or assigned.
    • Ensures that work area is clean, secure, and well maintained.
    • Performs general accounting duties as needed.
    • Maintains confidentiality.
    • Completes special projects as assigned.

    PERFORMANCE MEASUREMENTS

    • Accounts Payable functions are accurate, current, and timely.
    • Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
    • Accounting duties are performed in accordance with established procedures and standards.
    • Good communication and coordination exist with Company personnel. Assistance is provided as needed.
    • Effective business relations exist with suppliers and vendors and client(s)
    • Management is appropriately informed of area activities.

    QUALIFICATIONS
    Education/Certification:     

    • Matric
    •  Additional bookkeeping qualifications and / or courses preferred

    Required Knowledge:         

    •   Knowledge of Company purchasing policies
    •    Understanding of basic bookkeeping concepts and procedures
    •  Knowledge of automated accounts payable applications 


    Experience Required:         

    •   1 – 2 years’ of previous accounts payable experience preferred

    Skills/Abilities:                  

    •  Well organised, accurate, and attentive to detail
    •   Cooperative and willing to assist others
    •  Able to use accounting software and spreadsheets

    go to method of application »

    Accounts Payable Administrator (1 Year FTC)

    POSITION PURPOSE

    • Responsible for performing a variety of accounts payable and related clerical duties. Receives, sorts, and proofs accounting documents, and posts totals. Matches invoices to appropriate authorizing documents. Codes invoices with appropriate general ledger account numbers and related project and budget codes. Inputs invoice information into accounting platform. Performs arithmetic calculations and reviews internal records. Prepares reports and maintains records and files as needed.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for the accurate and timely performance of accounts payable functions.
    • Reviews source documents and matches purchase orders, invoices, and receiving documents.
    • Codes invoices to appropriate general ledger accounts.
    • Determines optimum payment dates and takes advantage of all discounts on invoices.
    • Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
    • Process and upload invoices into the system.
    • Ensures that approval authority is in accordance with purchasing policies.
    • Processes payments and obtains authorized signatures
    • Performs accounting duties in accordance with established Company policies and procedures.
    • Maintain vendor database files.
    • Produce monthly reports (Variance & Age Analysis Reports).
    • Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
    • Assumes responsibility for establishing and maintaining effective business relations with vendors.
    • Reconcile vendor statements, researches and resolves vendor problems and billing discrepancies.
    • Answers vendors' questions or refers them appropriately.
    • Maintains and projects the Company’s professional reputation.
    • Assumes responsibility for establishing and maintaining effective communication and coordination with CRES personnel, management and client(s)
    • Assists CRES personnel as needed.
    • Keeps management informed of area activities and of any significant problems.
    • Reports transactions that are outside established purchasing policies to the Accountant.
    • Maintains regular contact with other departments to obtain information and/or to correct transactions.
    • Assumes responsibility for related duties as required or assigned.
    • Ensures that work area is clean, secure, and well maintained.
    • Performs general accounting duties as needed.
    • Maintains confidentiality.
    • Completes special projects as assigned.

    PERFORMANCE MEASUREMENTS

    • Accounts Payable functions are accurate, current, and timely.
    • Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
    • Accounting duties are performed in accordance with established procedures and standards.
    • Good communication and coordination exist with Company personnel. Assistance is provided as needed.
    • Effective business relations exist with suppliers and vendors and client(s)
    • Management is appropriately informed of area activities.

    QUALIFICATIONS
    Education/Certification:     

    • Matric
    •  Additional bookkeeping qualifications and / or courses preferred

    Required Knowledge:         

    •   Knowledge of Company purchasing policies
    •    Understanding of basic bookkeeping concepts and procedures
    •  Knowledge of automated accounts payable applications 

    Experience Required:         

    •   1 – 2 years’ of previous accounts payable experience preferred

    Skills/Abilities:                  

    •  Well organised, accurate, and attentive to detail
    •   Cooperative and willing to assist others
    •  Able to use accounting software and spreadsheets

    go to method of application »

    Call Centre Operator (IFM) - Sandton

    POSITION PURPOSE

    • Responsible for providing excellent and effective client service on all systems that Broll FM Division may use or acquire. As a Call Centre Agent – you are responsible for answering calls and correct allocation of calls within a timeous frame. You are responsible for the outbound function of following up on open calls and closing the call to a completed status with the necessary and correct feedback information within a timeous frame. This position calls for any administrative assistance the business deems necessary that will influence outstanding customer service to all clients and stakeholders.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for providing effective inbound and outbound services.
    • Responsible for answer calls and respond to emails in the Company.
    • Handle customer inquiries both telephonically and email
    • Research required information using available resources.
    • Manage and resolve customer complaints.
    • Provide customer with service information.
    • Identify and escalate priority issues.
    • Route calls to appropriate resource
    • Follow up customer calls where necessary.
    • Document all call information according to standard operating procedures.
    • Responsible for making outbound calls in the prescribed Broll greeting.
    • Responsible for ensuring that all contact details per call are up to date.
    • Responsible for ensuring a customer satisfaction rating at each call closure.
    • Responsible for answering calls in the prescribed Broll greeting when it is required to assist with inbound functions.
    • Responsible for following up on all open calls and driving calls to closure with the assistance of the building managers and zone leaders.
    • Responsible for following up on technical quality verification completion, this is included in the driving the call to closure process.
    • Logging of calls on the CMMS system
    • Logg all calls with required fields completion.
    • Ensure correct client / building and asset is captured.
    • Ensure detail is accurate according to clients problem or requirements.
    • Ensure correct contractor is allocated – if unsure obtain approval from Technical Manager on which contractor should be allocated
    • Assumes responsibility for establishing and maintaining professional working relationships with clients, vendors, and outside contacts.
    • Tracks and resolves problems promptly and effectively. Ensures optimal service.
    • Ensures that deadlines are met.
    • Obtains and conveys information as needed. Logs all problems including cause and resolution information. Ensure that all relevant information is attached.
    • Promotes goodwill and a positive image of the Company.
    • Assumes responsibility for establishing and maintaining effective working relationships with area staff, other departments, and with management.
    • Tracks and records resolutions of problems for future reference, training, and reporting.
    • Keeps to SLA turn around times and ensures that update is given to all parties.
    • Cooperates in a team environment to promote strong customer assistance and learning.
    • Works with different departments to assist in providing technical solutions as needed.
    • Keeps management well informed of area activities and of any significant problems.Attends meetings as required.
    • Assumes responsibility for related duties as required or assigned.
    • Ensures that work area is clean
    • Ensure all equipment is secure and well maintained.
    • Performs miscellaneous projects and task as assigned.
    • PERFORMANCE MEASUREMENTS
    • Calls are completed effectively and timely in accordance with schedules.
    • Assigned tasks and functions are completed in accordance with established standards, policies, and procedures.
    • Good working relations exist with internal and external clients and clients concerns are promptly addressed and problems effectively resolved.
    • Required calls are complete and current.
    • Management is appropriately informed of area activities and of any significant or recurring problems.
    • Good working relations exist with all Broll staff.

    EDUCATION/CERTIFICATION:

    • Matric.
    • Call Centre Certificate

    REQUIRED KNOWLEDGE:

    • minimum of 1 year call centre experience (inbound & outbound)

    ABILITIES/ATTETUDES:

    • Able to work-day and night shifts on a 24 hour and 365 days basis.
    • Able to work well independently.
    • Good problem-solving skills.
    • People orientated, Ethical, Motivated.
    • Approachable, Quality awareness, Reliable, Assertive, Adaptability
    • Solid oral and written communications abilities.
    • Be able to communicate effectively at all levels.
    • Able to work under pressure.
    • Good time management.
    • Accuracy.
    • Need to be on time all times.
    • Able to work after hours when necessary.
    • Must be able to get to work on all shift patterns – Own transport would
    • be an advantage.
    • Must be fluent in English.
    • Must be able to speak and understand Afrikaans.

    go to method of application »

    Facilities Coordinator - Randburg

    POSITION PURPOSE
    The FM Co-Ordinator is responsible for the planning, organizing, and directing of the activities of the assigned Nestlè portfolio. S/he plays an active role and interfaces with suppliers and clients on-site. Oversees third-party services and assists in directing maintenance procedures. Ensure that all the buildings, grounds, and equipment are well maintained and in optimal working condition. Assist with implementing policies and procedures and ensure that all operations are complying with established health and safety regulations. Ensure that services obtained are of acceptable quality at the least possible cost. Keeps senior management well informed of area activities and significant problems.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assume responsibility for the implementation of effective operations management policies, procedures, and planning.
    • Assist the Senior FM Manager in developing short and long-term goals and plans.
    • Execute established operational goals and ensure that the FM contract plans are complemented and supported.
    • Assist the Senior FM Manager in day-to-day tasks as needed.
    • Assume responsibility for the effective operations management of facilities.
    • Coordinates and arranges third-party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors daily.
    • Assist with the administrative duties as expected by the client.
    • Respond to emergency call-outs or ensure emergencies are seen to
    • Day-to-day running and control as set out in the scope of service
    • Ensures that quotations, invoices, and Purchase Orders are received and processed timeously.
    • Conducts periodic inspections of facilities, assesses problems and needs, and implements
    • improvements in operations as appropriate.
    • Coordinates maintenance activities. Ensures that facilities are clean, well-maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
    • Ensures that the Nestlè building complies with established procedures, policies, regulations, and codes in conjunction with the LandLord
    • Conduct scheduled inspections of systems and participate in suggestions for improvements as necessary.
    • Conduct scheduled inspections of systems, building -interior and -exterior maintenance
    • Compliance with statutory requirements concerning Health, Safety, and Environmental Standards
    • Assist with arranging fire drills
    • Identifies threats and develops action plans for the prevention of incidents
    • Assist with financial forecasting duties, and generate and update schedules for building expenditures
    • Ensures that facility operations are cost-effective, efficient, and within established budget constraints.
    • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time. i.e. benchmarking.
    • Ensures that all maintenance agreements are current.
    • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
    • Works to develop and maintain productive business relationships with vendors, suppliers, contractors, etc.
    • Acts as a liaison between the Company and external contacts.
    • Ensures effective coordination of external services with Company operations.
    • Obtains and conveys information as appropriate.
    • Promotes goodwill and a positive image of the Company.

     Assumes responsibility for related duties as required or assigned.

    • Ensures that the work area is clean, secure, and well-maintained.
    • Completes special projects as assigned.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination. Assistance is provided as needed.
    • Senior Management is appropriately informed of area activities and any significant problems.
    • Facilities are well maintained and meet the needs of Nestlè.
    • Facility operations are efficiently and cost-effectively administered, according to minimum contractual requirements.
    • Effective business relations exist with vendors, contractors, and trade professionals.

    EDUCATION/CERTIFICATION:

    • Post matric qualification. Additional related maintenance and property management training are preferred.

    REQUIRED KNOWLEDGE:

    • Excellent understanding of facility and operations management procedures. Knowledge of budgeting, and service contracts.

    EXPERIENCE REQUIRED:

    • Appropriate experience and demonstrable achievement of the required functions and duties are essential. Experience in Facilities Management environment.
    • Experience in working on CAFMS systems, preferably Broll FM systems, applications, and supporting software.
    • Excellent written and verbal communication skills.

    SKILLS/ABILITIES

    • Excellent administration abilities.
    • Strong budget interpretation and development skills.
    • Able to organise, coordinate, and direct team activities.
    • Strong problem-solving skills.
    • Good communication skills.
    • Able to use all related maintenance equipment and computer applications.
    • Be pro-active and work well independently.
    • Well-spoken
    • Presentable

    go to method of application »

    Operations Manager (Giyani)

    POSITION PURPOSE

    Responsible for planning, organising, and directing the activities of the Centre.  Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.  Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.  Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.  Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well informed of area activities and significant problems.  Trains, directs, and appraises assigned personnel.

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    • Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
      • Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
      • Executes established operational goals and ensures that corporate wide plans are complemented and supported.
      • Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.
    • Assumes responsibility for the effective operations management of the Centre and facilities.
      • Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
      • Liaises with tenants with regards to operational problems.
      • Responds to emergency call outs.
      • Day to day running and control of:
        • Tenant complaints
        • Security
        • Air Conditioning
        • Cleaning, Electrical, Plumbing etc.
      • Authorises of invoices for payments.
      • Issues tender documents.
      • Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
      • Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
      • Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
      • Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
      • Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.
    • Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
      • Identifies security threats and develop action plans for the prevention of incidents
      • Establishes and maintains security systems for the Centre and tenants
      • Monitors shops and businesses and react on emergency calls
      • Establishes and maintain security information network
      • Liaises with SAPS and local authorities
      • Plans the manning of the center and manage guards on duty
      • Determines the needs for security systems and equipment
      • Communicates with tenants regarding security systems
      • Develops and implements security devices
      • Creates security awareness amongst staff, tenants and shoppers
      • Compiles budgets and control expenditure
      • Establishes emergency plans
    • Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.
      • Develops and implements safety directives
      • Completes financial forecasting duties, and generates and updates schedules for building expenditures.
      • Creates safety awareness and trains staff in Health and Safety.
      • Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
      • Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
      • Oversees the procurement of furnishings and equipment in accordance with budget planning.
      • Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
      • Ensures that all maintenance agreements and leases are current.
      • Ensures that billing discrepancies are promptly tracked and resolved.
    • Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
      • Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
      • Acts as a liaison between the Company and external contacts.
      • Ensures effective coordination of external services with Company operations.
      • Obtains and conveys information as appropriate.
      • Promotes goodwill and a positive image of the Company.
    • Effectively supervises Centre personnel, ensuring optimal performance.
      • Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
      • Assigns and coordinates personnel. Directs daily operations.
      • Identifies, develops, and implements training programs as appropriate.
      • Conducts performance appraisals
      • Provides measurable feedback to assigned personnel and suggestions for improved performance
      • Formulates and implements employee corrective actions as needed
      • Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
    • Assumes responsibility for related duties as required or assigned
      • Ensures that work area is clean, secure, and well maintained
      • Completes special projects as assigned
      • Reports on Operational expenses, foot traffic, security incidents etc.

    PERFORMANCE MEASUREMENTS

    • Good communication and coordination exists with departments - Assistance is provided as needed
    • Procurement policy is fully complied with
    • Senior Management is appropriately informed of area activities and of any significant problems
    • Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
    • Company facilities are well maintained and secure and meet the needs of the Company
    • Centre or Property operations are efficiently and cost effectively administered
    • Current and future Centre or Property needs are well planned and budgets are established and maintained
    • Effective business relations exist with vendors, contractors, and trade professionals

    QUALIFICATIONS

    • Education/Certification: Matric
    • Additional related maintenance and Centre management training preferred

    REQUIRED KNOWLEDGE

    • Excellent understanding of Centre or Property management procedures
    • Knowledge of budgeting, service contracts, and leasing agreements

    EXPERIENCE REQUIRED

    • Five or more years of related experience, with at least two or more years of supervisory experience

    SKILLS/ABILITIES

    • Excellent leadership abilities
    • Able to organise, coordinate, and direct team activities
    • Strong problem solving skills
    • Good communications skills
    • Able to use all related maintenance equipment and computer applications

    Method of Application

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