Available Roles at Hello Group

Description    

• We are seeking a highly skilled and experienced Digital Marketing and Social Media Guru to join our team. As our Social Media Guru, you will be responsible for developing and implementing effective digital marketing strategies, globally, you will be managing social media platforms, and driving brand awareness and engagement. The ideal candidate should have a deep understanding of the latest digital marketing trends, possess excellent analytical skills, and have a proven track record of delivering successful marketing campaigns.

Minimum Requirements    
Qualifications

•      Bachelor’s degree in Marketing, Business, or a related field.

Skills, Knowledge and Experience:
 

•      Proven experience in digital marketing and social media management, preferably in a similar industry.
•      Strong knowledge of digital marketing techniques, including SEO, SEM, email marketing, content marketing, and social media advertising.
•      Proficiency in using digital marketing tools and platforms, such as Google Analytics, Facebook, LinkedIn, TikTok, Instagram, YouTube, etc.
•      Excellent analytical skills with the ability to interpret data and make data-driven decisions.
•      Creative mindset with the ability to develop engaging and innovative marketing campaigns.
•      Strong written and verbal communication skills.
•      Ability to work independently and manage multiple projects simultaneously.
•      A passion for staying up-to-date with the latest digital marketing trends and technologies.

Duties and Responsibilities    

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, customer acquisition, and engagement.
• Manage and optimise all company social media platforms, including content creation, scheduling, and community management.
• Conduct market research and competitor analysis to identify new opportunities and stay ahead of industry trends.
• Analyse campaign performance data and provide insights to optimize marketing efforts and achieve business goals.
• Collaborate with cross-functional teams to ensure consistent brand messaging across all digital channels.
• Stay up-to-date with the latest digital marketing tools, trends, and best practices, and implement them to enhance marketing effectiveness.
• Monitor and report on key performance indicators (KPIs) to measure the success of marketing campaigns.

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Minimum Requirements    
Qualifications:

• Bachelor's degree in a related field (e.g., Business Analytics, Information Systems, Data Science).
• 1 to 2 years of experience in business intelligence, data analysis, or a related role.
• Proficiency in Microsoft Office applications, particularly Excel.
• Solid understanding of SQL and MySQL for data manipulation and retrieval.
• Familiarity with at least one Business Intelligence tool (e.g., Qlik, Power BI, Tableau) is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Duties and Responsibilities    
Junior Business Intelligence Analyst

• We are seeking a motivated and detail-oriented Junior Business Intelligence Analyst to join our dynamic team. The ideal candidate should have a strong analytical mindset, excellent communication skills, and a passion for transforming data into meaningful business insights.
• The candidate should possess a solid foundation in Microsoft Office applications, with a focus on Excel, and have a working knowledge of SQL, MySQL, and Business Intelligence (BI) tools, Qlik products would be preferred. This role is perfect for an individual with 1 to 2 years of relevant experience who is eager to contribute to the success of our business through data-driven decision-making.

Responsibilities:
 Data Analysis:

• Conduct thorough analysis of business data to identify trends, patterns, and anomalies.

Database Management:

•     Execute SQL and MySQL queries to extract, transform, and load data from various sources.
•     Ensure data accuracy, completeness, and consistency within the databases.

BI Tool Utilisation:

•     Work with popular Business Intelligence tools to create dashboards and reports that provide actionable insights.
•     Assist in the implementation and maintenance of BI solutions to support decision-making processes.

Reporting:

•    Generate regular and ad-hoc reports to meet the information needs of different business units.
•    Collaborate with team members to understand reporting requirements and deliver accurate and timely reports.

Collaboration:

•    Collaborate with cross-functional teams to gather business requirements and translate them into data-driven solutions.
•    Communicate findings and insights effectively to both technical and non-technical stakeholders.

Continuous Learning:

•    Take initiative in expanding skills in SQL, MySQL, and other relevant BI tools.

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Minimum Requirements    
Qualifications:

• Grade 12 Senior Certificate: non-negotiable
• Tertiary Education: Is favourable

Technical competencies:

• Microsoft Suite – Teams, Word, Excel, PowerPoint  and Outlook

Experience: 

• Minimum of 3 years of intense Sales experience in the financial remittance industry.
• Working with targets set by management.
• Roll-out of new information centres
• Staff management including Area Sales Manager, employees, and independent agents
• Training of staff and record keeping 
• Conducting promotions at events /or specified locations.
• Developing New and innovative ways to create Brand awareness.
• Ensuring visibility of marketing material
• Growth and development of areas.

Sales Driven, Extensive Experience in African industry with the below competencies:

• Good analytical skills
• High Level of EQ 
• Staff Management,
• Effective Communication Skills
• Attention to detail
• Good interpersonal skillset.
• Deadline driven

Duties and Responsibilities    

Growing the remittance volumes to targeted Corridors:

• Growth will be expected in each of the regions mentioned above, individually.
• Monthly Targets will be set by management that need to be achieved.
• Growth in remittance values sent to targeted corridors is expected and not negotiable.

Roll-out and Effective Management of Information Centres:

• Roll out new information centres in the areas prescribed by Management, within the required timelines. Rollout includes:
• Negotiating leases with landlords with the help of the Legal department
• Branding of information centres with the help of the marketing department. You need to make sure that branding is executed in desired timeframe and quality.
• Source, interview, employ and train agents that will be stationed at the information centres. In accordance with Human Resources policies and guidelines.
• Monitoring that Info Centres have all the required tools to meet the sales objectives above.
• Ensuring that existing Information centres are open, well branded, in possession of marketing collateral, have enough bank cards, and agent/employee has received the necessary training.

This role will manage all the information centres that form part of their areas

Staff management:

• Increase sales representation by onboarding new agents monthly.
• Source, interview and monitor new Area Sales Managers in key strategic Areas.
• Perform and execute the necessary HR and IR functions in the areas mentioned above under the guidance of Head Office HR.

Staff Training:

• Ensure that all Area Sales Managers are adequately trained,
• that all agents/employees that are placed at information centres have undergone training and comply with the company's Compliance requirements for each product.
• Keep training register 
• Area Sales Manager Support: Ensure that there is adequate guidance given to Area Sales Managers (ASM)in the area by monitoring the performance of their teams and individual agents. Weekly meetings are to be arranged with all ASMs to ensure that the entire sales force in the area is aligned on the targets and key objectives required by management.

Weekly Promotions: Plan, communicate andexecute weekly promotions in your area above:

• Ensure that there is enough marketing collateral in your region to execute these weekly campaigns and promotions.
• Monitor and report on the results of campaigns.

 Research:

• Populating Customer feedback, suggestions, and concerns on current offerings, providing this feedback to the company for analysis and resolutions.
• Conducting competitor analysis including new competitor developments in your area incl promos, and branding both permanent and temp.
• Suggestions on new corridors and current product improvements
• Business-specific campaigns eg. shopping centres, garage forecourts, taxi ranks, domestic in suburbs, industrial areas, places of prayer etc.
• Creating and maintaining a strong brand presence through consistent promotional activity
•  Community Integration: liaise with community leaders and key business individuals with synergy promotions, on short- and long-term projects.
•  Warehouse management: Ensure that all company assets are safeguarded:

Access control to the warehouse

• Asset register to be maintained and kept for the warehouse.
• Gazebos, marketing collateral and bank cards are safely stored and returned after campaigns.
•  Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies.
• Weekly plans that include daily actionable items to be provided to management.
• If plans are changed, please advise management.
• Weekly meetings with management to give feedback on progress and report on weekly performance.
• Ensure that you understand your monthly and Quarterly targets provided by management.
•  Hosting quarterly Coastal Sales Conferences with Area Sales Managers, Key Independent Agents, and permanent employees.

Vehicle:

• Vehicle to be used in line with vehicle policy signed.
• Weekly inspection reports are to be provided on the vehicle fleet app.
• Enforce Company Vehicle Policies in the area mentioned above.

Expenses

• No expenses are to be incurred without the approval of your manager.
• A maximum of R200 can be claimed for food when staying out. All receipts to be filed and submitted accordingly.
• Data and airtime: to be used for business-related purposes only.

Customer service:

• Ensure that customers are treated with respect.
• Customer queries are to be dealt with timeously and an escalation process is to be followed.

 Continuous personal development:

• Attend prescribed training courses that are required for this role

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Minimum Requirements    
EXPERIENCE AND EDUCATIONAL BACKGROUND

Bachelor of Laws (LLB)

AML/CFT Certificate preferable but not essential

Admitted Attorney (South Africa)

1-3 years post-admission experience within a law firm or in-house environment.

Experience in drafting and reviewing a variety of contracts is essential to this position.

AML/CFT experience preferred but not essential.

Experience in Fintech, Financial Services or Telecommunications industries is preferable but not essential.

KNOWLEDGE, SKILLS AND ABILITIES

Exceptional written and verbal communication skills.

IT literacy / Computer skills - MS Office

Good research ability

Good Organisational and Time Management Skills.

Excellent Interpersonal Skills.

Detail-oriented.

Flexibility and ability to adapt to change.

Problem solver.

Ability to work with confidential information, and maintain a high level of confidentiality.

 

Duties and Responsibilities    
Job Summary:

• You are an Admitted Attorney looking for in-house experience and have a passion for contracts and compliance. You like to think outside the box to solve complex problems and keep updated with new legislation and legal trends. You can work in a diverse environment and form legal opinions in multiple disciplines or fields.

WHAT YOU'LL DO HERE

• Junior In-house Legal Counsel / Junior Legal Advisor
• Draft and review International Remittance/Money Transfer Agreements;
• Highlight the legal risks, and present mitigating factors concerning the identified risk(s) to relevant business units;
• Assist with the AML/CFT due diligence process;
• Assist with the onboarding of third-party service providers globally;
• Attend to all ad hoc legal matters affecting the remittance business and other business within the group;
• Draft legal letters for the group and draft ad hoc legal agreements (nationally and internationally);
• Assist in drafting and reviewing group policy documents;
• Draft, and review, various commercial legal agreements applicable to the group;
• Advise the group on general legal matters and stay up to date with legal/regulatory changes that have an impact on your business unit;
• Review and develop the group’s current legal processes;
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time;
• Refer matters to an external legal counsel should it be required and approved by the Legal Manager;
• Draft legal opinions; and Contract negotiations with third parties.

Regulatory Compliance

• Advise on the influence of legislation applicable to the different group divisions and their clients but with a primary focus on the remittance business;
• Provide oral and written legal opinion reports on research conducted as well as on various aspects of foreign and domestic law;
• Interpret contracts, legislation, and regulations;
• Compile regulatory compliance processes to assist the group in complying with regulatory obligations;
• Ad hoc regulatory compliance duties; and
• Meet predetermined targets and timelines as set by the Legal Manager in respect of the above from time to time.

General Legal Advisor Responsibilities - Legal Services

• Provide legal assistance under the umbrella of shared services to the group;
• Liaise with various divisions of the group as well as with external stakeholders regarding all legal matters; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time.

Legal and Compliance Administration

• Maintain legal agreement templates, including, but not limited to; non-disclosure agreements, Remittances / Money Transfer Agreements and other agreements;
• Ensure that the group is equipped with all the necessary resources and tools to fulfil all legal and compliance tasks; and
• Meet predetermined targets and timelines as set by the Head of the Department in respect of the above from time to time

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Description    
We are seeking a highly motivated and detail-oriented Junior Financial Analyst with 1-2 years of experience in analytics to join our team. The successful candidate will be responsible for conducting thorough payout and fraud analysis, ensuring the integrity of our financial transactions, and contributing to the overall operational efficiency of the organisation.

Minimum Requirements    

• Bachelor’s degree in a related field (e.g., Business, Finance, Analytics).
• 1-2 years of hands-on experience in analytics, preferably with a focus on payout and fraud analysis.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Proficient in data analysis tools and techniques; experience with data visualisation tools is a plus.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of payment processing systems and fraud detection tools is desirable.

Duties and Responsibilities    
Payout Analysis:

• Perform in-depth analysis of payout transactions to identify patterns, trends, and anomalies.
• Collaborate with cross-functional teams to validate and reconcile payout data.

Fraud Analysis:

• Monitor and analyze transactional data to detect and prevent fraudulent activities.
• Investigate suspicious transactions and collaborate with relevant departments to implement preventive measures.

Data Integrity:

• Ensure the accuracy and completeness of payout and fraud-related data.
• Implement data quality controls and continuously improve data management processes.

Reporting:

• Generate regular reports on payout and fraud analysis findings.
• Provide insights and recommendations based on analytical findings to support decision-making processes.

Collaboration:

• Work closely with operations, finance, and risk management teams to enhance overall operational efficiency.
• Collaborate with external partners, such as payment processors, to optimize payout processes.

Process Improvement:

• Identify areas for process improvement within the payout and fraud analysis functions.
• Propose and implement solutions to streamline workflows and enhance overall effectiveness.

Compliance:

• Stay up-to-date with industry regulations related to payouts and fraud prevention.
• Ensure compliance with relevant policies and standards.