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  • Posted: Mar 23, 2022
    Deadline: Not specified
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  • Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Assistant Estate Administrator- Umhlanga

    Job Summary

    • To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production 
    • Meeting deadlines: Completes tasks timeously 

    Education

    • Further Education and Training Certificate (FETC): Office Administration (Required)

    Closing Date: 5th, April 2022

    go to method of application »

    Frontend Engineer

    Job Summary

    This role provides an exciting opportunity within the Chief Technology Office – Data Solutions team. The Front-end Engineer will be an expert at using modern web frameworks, to implement single page web applications. The candidate should display an excellent grasp of the UI tool chain including CSS templating engines, packing & bundling tools.

    Job Description

    • The candidate should be able to implement a web site using responsive design and should have a deep knowledge of CSS layout mechanisms, such as Flexbox and CSS Grid layouts etc.
    • As a Front End Engineer, you will be responsible for implementing visual elements that are visible from a users vantage point within a web application.
    • You will bring to life the art of design with the science of programming. You will be responsible for the actual code creation from UI/UX design wireframes. At
    • times you will be required to conceptualize designs from sample data sets.
    • The position will be responsible for development, automation, testing, on-going support and administration, along with documentation of their delivery. The position balances a fast-paced work environment with the expectation of the completion of work activities meticulously and effectively; working independently within our highly collaborative integrated teams; creating new code with ensuring it doesn't disrupt previous versions.
    • The ideal candidate is required to be passionate about solving complex technical problems across all levels of software architecture, development, and debugging.

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 1st, April 2022

    go to method of application »

    Relationship Executive Commercial - Bethlehem (Free State)

    Job Summary

    • Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

    Job Description

    • Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base 
    • Relationship and Service Management: Actively develop strong client relationships.
    • Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients 
    • Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance.
    • Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance
    • environments. 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Key Responsibilities

    • Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
    • Ensure the long term sustainability of the portfolio
    • Make effective use of the client planning and solutioning tools (Sales tools)
    • Achieve new business and up-selling sales targets
    • Track and monitor the financial performance of the portfolio
    • Apply risk-based pricing for all new sales and pricing reviews
    • Operate and position Business Banking in a dynamic and highly competitive market place
    • Achieve sales targets relevant to the strategic initiatives and drivers of the Commercial Growth Accounts segment
    • Develop strong client relationships
    • Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes
    • Prepare holistic, comprehensive, high quality call reports
    • Make use of middle- and back-office support networks
    • Take ownership of client complaints that originate from the Relationship Executive's area of responsibility and accountability and log on to the Client Compliment and Complaints system
    • Adhere to the bank's policies and procedures and ensure compliance
    • Manage high credit risk clients in conjunction with the credit analyst
    • Apply appropriate solutions according to the risk profile and credit appetite within the industry
    • Co-operate and work well with others in the pursuit of organisational objectives and team goals
    • Attend team meetings and contribute fully, including suggestions
    • Communicate concerns or challenges that derive from team interactions in a constructive and positive manner
    • Share information and make others aware of information that may be useful to them
    • Develop supportive relationships with colleagues and create a sense of team spirit.
    • Develop and maintain contacts with Specialists in other areas of Business Banking and the Group
    • Monitor available Learning & Developing courses to develop your own training whilst helping others in the team
    • Demonstrate the willingness and ability to perform to the very best levels

    Competencies

    • Deciding and initiating action
    • Working with people
    • Relating and networking
    • Persuading and influencing
    • Presenting and communicating information
    • Analysing
    • Creating and innovating
    • Delivering results and meeting customer expectations

    General

    • The appointment will be made in line with the Absa Employment Equity strategy

    Minimum Requirements

    • B Degree in Commerce, Marketing or Finance or equivalent NQF level 7 qualification or higher or NQF level 6 qualification required for FAIS purposes
    • RE 5 Examinations passed
    • At least five (5) years of sales and relationship banking experience within a commercial banking environment
    • At least five (5) years’ experience in driving business solutions across divisional silos (e.g. segment, credit, and product) and product silos.
    • At least five (5) years’ experience in evaluating and understanding company financials and other economic trends
    • At least five (5) years experience in structuring a good complex credit solution and guiding the credit process with the required parties
    • Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
    • No criminal record

    Preferred requirements

    • Post graduate qualification in Commerce, Marketing or Finance
    • Three (3) years experience of the dynamics of the market place and related industries
    • Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 1st, April 2022

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    Relationship Executive Enterprise - Reitz

    Job Summary

    • Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

    Job Description

    • Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. 
    • Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. 
    • Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 1st, April 2022

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    Banker: Enterprise (FAIS)

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education and Experience Required 

    • NQF level 6 or equivalent B Degree in commerce/ marketing/finance
    • At least 3 years of sales banking experience in a commercial banking environment (Essential)
    • At least 5 years of sales and relationship banking experience in a Commercial Banking environment.

    Knowledge & Skills: 

    • Understand macroeconomic factors in the market
    • Good communication and presentation skills
    • Ability to organise and prioritise workloads
    • Solutioning and negotiations skills
    • Quality focused and high standards of control
    • Communications and influenced Competencies:
    • Deciding and initiating action
    • Learning and researching
    • Entrepreneurial and commercial thinking
    • Relating and networking
    • Adapting and responding to change
    • Persuading and influencing
    • Creating and innovating
    • Special work requirements:
    • Ability to function in a high pressure environment, stress management, and resilience is key.
    • Pre-empt potential risks and explore 4 (RSA Specific) potential opportunities
    • Rapidly changing and dynamic environment.

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 29th, March 2022

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    Enterprise Banker - SME-Ladysmith

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate 
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 28th, March 2022

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    Enterprise Banker - SME-Newcastle

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate 
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice andproviding constructive feedback as required. 

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 28th, March 2022

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    Scrum Lead

    Job Summary

    • To plan, manage and monitor the implementation of administrative activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Job Description

    • Managing Others: Take responsibility for the effective management of others 
    • Administrative Management: Ensure that business administration function is performed in line with business imperatives
    • Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production
    • Ensure that timelines are met: Manage team in such a way that deadlines are met 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 27th, March 2022

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    Enterprise Banker - Lichtenburg

    Job Summary

    • Provide superior, seamless customer experience and offering suitable solutions to meet client needs. 
    • Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate 
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. 

    Education

    • Bachelor's Degree: Business, Commerce and Management Studies (Required)

    Closing Date: 29th, March 2022

    go to method of application »

    PMO Demand Planner

    Job Summary

    To support the PMO Manager with the day-to-day portfolio delivery and to assist with the design and implementation of project management methodology, standards, and tools to drive and facilitate the successful delivery of projects within the Finance Management Portfolio.

    Job Description

    Outcomes/Deliverables                                               

    Portfolio Demand Support:

    • Perform weekly Portfolio and Project analysis on exceptions, exporting raw data for use in Reporting and tracking data quality, project plans and schedules to identify and resolve critical path and dependency conflicts.
    • Gauge progress and identify performance variances to facilitate focus and intervention on critical areas by utilizing the PlanEx Portfolio tool and other project management techniques
    • Support the PMO Manager for the production of Project and Portfolio management reports  to ensure all stakeholders are informed of the most current view of the Programmes health with regard to planned activities against actuals status and are made aware at the earliest opportunity of potential risks and issues to the health of the change roadmap.
    • Assist in compiling training manuals and guidelines as well as assist with building and maintaining governance  templates to be used across the portfolio.

    Resource Planning Management

    • Act as the main point of contact between the FM Change PMO team and the Central Resourcing centre to ensure effective tracking of new Resource onboarding, as well as Extensions and PO top ups informing the PMO Manager with any issues or deviation of the process for effective management of allocation of resources and 3rd Party suppliers across the portfolio ensure successful delivery.
    • Assist in sourcing CVs from preferred suppliers as and when the need arises.
    • Responsible for maintaining a forward Resource forecast of demand across the Portfolios, including Projects and Change Requests and the capacity planning of the delivery teams and 3rd Parties, tracking resource utilization vs. allocation, and monitoring impact of slippage on resource allocations within the defined portfolio.
    • Drive follow up and tracking of all identified resource requests, approvals and will ensure that continuous follow ups are done from beginning to end.

    Knowledge Management Library: 

    • Manage a project knowledge database ensuring that all relevant project documentation, templates, and training material are saved and available for use across the portfolio.

    Policies and Procedures:

    • Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle.
    • Ensure Project Change Risk Policy Standards are adhered to

    Key Tasks and Accountabilities:

    • Ensure all critical resources and task dependencies are identified and related risks are assessed, communicated, prioritized, and managed.
    • Develop, track, and maintain dependencies across programmes & projects across the portfolios and recommend appropriate actions where there are areas of concern.
    • Facilitate the supply of accurate Reports and data to support effective prioritization decisions, providing information regarding constraints, business required dates and slippage.
    • Liaise with all parties to ensure programme & project planning submissions are issued in a timely manner to be reviewed prior to planning meetings with the PMO Manager.
    • Facilitate the resolution of resource requirement conflicts and racking between the CRC and  the portfolio projects and changes.
    • Operate within the Finance Management Programme Office governance processes, supporting the PMO Manager to ensure the right practical balance between control, timely delivery, and quality.
    • Act as an objective and honest champion for the Finance Change PMO and the SI Portfolio.

    Role / Person Specification:

    • Minimum B-degree (NQF level no.7) Desired Post Graduate Degree qualification preferred
    • 2+ years professional financial management and project experience
    • Must have previous exposure or experience in Project Administration, Project Management or Portfolio management experience.
    • Must have knowledge of Project management methodologies

    Knowledge and skills: 

    • An experienced Demand Planner/Programme Planning support person within a fast-paced Team.
    • Tenacious, flexible, passionate, resilient and results driven with a persuasive personality.
    • Must have a sense of urgency, be enthusiastic, self-motivated, and committed with the ability to use their own initiative and every so often think out of the box.
    • Experience working with 3rd parties or vendors and resource onboarding.
    • Experience of planning and scheduling in a fast paced, Project management office and be able to understand and work with a skill-diverse team.
    • Advanced experience in MS Project and Excel is essential.
    • Advanced knowledge Word, Powerpoint and Visio would be an advantage.
    • Proven ability to apply sound logic when translating information into a logical sequence of events (planning), which require fully linked dependencies.
    • Strong analytical and reporting skills.
    • Experience of analysing project plans, dependency management and resource usage across a programme portfolio would be advantageous.
    • Proficient in portfolio, programme and project risk and issue management
    • Experience of working with senior stakeholders.
    • Displays excellent relationship, influencing and all-round communication skills.
    • A working knowledge of project methodologies such as PMBok and Agile.
    • Experience of portfolio management tools such as PlanEx and Coupa (CCW).
    • Knowledge of Human resource and onboarding policies and procedures

    Education

    • National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

    Closing Date: 25th, March 2022

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    Manager Business Integration

    Job Summary

    • Responsible for the strategy and business requirements of reconciling the General Ledger and associated sub- systems. Contribute to the effective management within Business Integration by providing leadership, directing activities and business plan developments and to control the integrity of the execution of the Automation, Standardization and Optimization.

    Job Description

    Key accountabilities

    Accountability:  Set strategic direction for Business Integration to support the various stakeholders throughout BAGL (30%)

    • Develop strategy to ensure that operations, systems and procedures are appropriate and scalable.
    • Be pro-active and stay abreast of changes in all environments that impact/influence the reconciliation activities, such as General Ledger Control Framework and source systems etc.
    • Liaise and engage with stakeholders on a regular basis to discuss system and technology enhancements in order to increase performance of data integrity.
    • Develop a strategy to encourage a culture of customer focus in the team by coaching the team and analysing feedback from the key stakeholders.
    • Optimise business processes to support effective and efficient delivery of data integrity
    • Oversee the implementation of the business model in order to identify business opportunities to enhance processes.
    • Manage and maximise the usage of the reconciliation systems to increase accuracy and quality of data.
    • Engage in sustainable relationship building with stakeholders to ensure continuous alignment and discipline.
    • Develop and sustain knowledge and experience on the end to end processes, including product systems and general ledgers, in order to support business units with enhanced service delivery.
    • Provide management information as required and agreed with stakeholders to support informed decision making.
    • Develop and maintain technical knowledge, skills and international benchmarking to keep up to date in specialist areas in order to perform at the requirement standards.
    • Partnering and engage with Internal Audit and External Audit in the various audits within scope of responsibility.

    Accountability:  Develop and implement a strategy to ensure a robust control framework is in place to comply with the Account Ownership and Reconciliation (AO&R) policy with in Accounting Operations. (20%)

    • Ensure that processes and procedures in Accounting Operations comply with the AO&R policy requirements.
    • Manage the Account Ownership and Reconciliation Attestation process from end to end.
    • Review the attestations for quality and investigate and understand the issues raised in the attestation process.
    • Aid in the implementation of the KRI's (key risk indicators) for Accounting Operations

    Accountability:  Oversee the adherence to all the risk and compliance policies (15%)

    • Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
    • Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.
    • Own and agree corrective action items with Internal Audit and Management Assurance for findings related to the functional area under management.
    • Arrange issue assurance for closed audit findings.
    • Complete required compliance and SOX attestations and ensure that impacted team members complete their attestations.
    • Ensure that the team understands all compliance requirements and call for the area's Compliance Officer to conduct briefing sessions if gaps are identified.
    • Ensure that all regulatory requirements are adhered to.
    • Ensure that the Business Continuity Tool is updated regularly and signed off annually in consultation with the BCM Co-ordinator. Ensure that the BCM Plan for the area is tested as required and corrective actions executed.
    • Working with managers/professionals in the team, develop Detailed Risk and Control Assessments (RCA's) for the function and update at the required intervals (normally quarterly). Complete attestations to testify to the adequacy of controls on request.
    • Participate in the development of Key Risk indicators including the determination of likelihood of occurrence and potential impact. Actively work to minimise the amount of economic capital that has to be set aside for operational risk.
    • Ensure that managers in the team understand their responsibilities for physical and systems access control and information security requirements.
    • Ensure that your area in FSSA has a Health and Safety Rep, Fire Warden and Evacuation representative.
    • Participate in the development of the Business Continuity Plan by reviewing and ensuring the critical financial processes are adequately covered and tested.
    • Ensure all managers understand all compliances, monitor compliance training undertaken by managers and that they complete the required training within prescribed timelines.
    • Keep up to date with all the relevant legislation/regulatory requirements.
    • Review and conduct walk through (SOX term logic) for all reconciliations preformed in the department according to the SOX requirements.

    Accountability:  Human Resources and People Management (20%)

    • Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities.
    • Ensure the development of a high-performing team through embedding formal
    • Performance Development and informal coaching.
    • Coach the management team on how to conduct meaningful Performance Development discussions with their direct reports and ensure that they conduct the process effectively.
    • Determine and analyse training and development needs for managers and ensure they do the same for their teams. Ensure that identified training is budgeted for and executed.
    • Establish and maintain a succession plan for the management team in the area using the formal Talent Management process for identified talent and an informal process for remaining roles.
    • With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request.
    • Ensure that managers create effective workforce plans and recruitment demand plans for their areas.
    • Review requests from managers in the team for headcount changes. Recommend approve or decline of the request to the Head of FSSA.
    • Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively.
    • Act as second level escalation point for all grievances raised in the team.
    • Ensure that all poor performance is addressed through the Absa Performance Accelerator (APA) Programme and that continued poor performance is adequately dealt with. Review APA reports to determine effectiveness of interventions.
    • Motivate employees in the department and ensure that their efforts are recognised.
    • Develop appropriate Employee Opinion Survey (EOS) action items together with the management team of the team and ensure that items are executed

    Accountability:  Business Management (15%)

    • Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money.
    • Rebalance resources between different areas e.g. reallocating headcount and budgets, but within overall approved resources for the year.
    • Contribute to the development of business unit strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment.
    • Agree targets and take accountability for the overall achievement of performance objectives in the business area in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, compliance and governance requirements.
    • Manage departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budgets items to the Managing Executive for approval.
    • Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops, departmental equipment etc.
    • Provide clear direction to team members on the FSSA strategic plan and key focus areas and ensure their understanding and buy-in.
    • Analyse effectiveness of processes and systems in use in the department and make recommendations for improvements.
    • Review performance against balanced scorecard components as prescribed by the Executive, discuss gaps and agree action plans to close gaps.
    • Benchmark productivity of the department against industry standards and create measures to improve productivity.
    • Agreed and manage service offerings and SLAs with internal customers (agree annually and measure on a monthly basis)

    Role/Person specification

    Education and experience required

    • 5 years’ experience in managing a team of specialists
    • 10 years’ experience of accounting and controlling
    • 5-10 years’ experience working with complex system integrations and to work with detailed information
    • BComm or CA(SA) (NQF level no.7
    • Minimum 5 years Business Analyst experience
    • Minimum 2 years Project Management experience

    Knowledge and skills: 

    • Technical skill and competence (Solid)
    • Problem solving (Advanced)
    • Procedures and processes (Advanced)
    • Management/interpersonal/leadership skills (Advanced)
    • Ability to engage with individuals in all levels (Expert)
    • Conceptually and intellectually strong (Solid)
    • Negotiation skills (Advanced)
    • Analytical skills (Advanced)
    • Reliable and Flexible (Solid)

    Competencies: 

    • Leading and supervising 
    • Deciding and initiating action 
    • Delivering results and meeting customer expectations 
    • Planning and organising 
    • Persuading and influencing 
    • Analysing 
    • Adapting and responding to change 
    • Creating and innovating

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 27th, March 2022

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    Senior Manager: Transaction Monitoring

    Job Summary

    To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives

    Job Description

    • Risk Management: Providing Subject Matter Expertise to Risk types 
    • Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders 
    • Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues 
    • People Management: Develop a high performing Team 
    • Risk and Control: Adherence to Policies, Procedures and Regulations 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 29th, March 2022

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    Model Risk Monitoring Analyst

    Job Summary

    To provide specialist advice and support in area of specialisation enabling the effective implementation of risk frameworks.

    Job Description

    • The Monitoring Team within the Absa Model Risk is a Group-level function that covers all models used across Absa. A wide range of models is covered (Regulatory Capital, Impairments, Behavioural scorecards, Application scorecards and Credit decisioning) and products across all of Absa’s business units are included. In order to ensure the independence of the Monitoring Team and allow the Independent Validation Unit to rely on the analyses performed by the Monitoring Team, the Team will report to the Head of the Independent Validation Unit.

    The incumbent will:

    • Manage Model Risk through timeous and rigorous model monitoring exercises and engagement with the internal stakeholders on the output thereof.
    • Develop an excellent understanding of the Bank, its models and how these impact the business objectives.
    • Work closely with the Independent Validation Unit, as the monitoring analyses constitute critical inputs into the periodic validation process.
    • Ensure that the function remains influential and key to business within Absa

    Accountability: Model Monitoring 80%

    • Produce monitoring report as per the required scheduled timelines and to the required level of quality.
    • Ensure that all information needed for the production of monitoring reports is timeously available.
    • Assess the performance of the model and comment on the acceptability thereof.
    • Recommend any remedial actions to compensate for any identified model shortcomings.
    • Engage with internal and external stakeholders on the outcome of the monitoring process and address their queries.
    • Support the validation analysts by providing and clarifying the model performance information needed for the periodic validations.
    • Proactively increase technical, business and soft skills through active research.
    • Be involved in regular knowledge share sessions facilitated by the Model Risk Function.

    Management of Stakeholder Relationships (20%)

    • Maintain a professional relationship with all stakeholders. These include, but are not limited to, Model Owners, Model Developers, Model Approvers and Audit.
    • Effective communication of model validation findings to all stakeholders.
    • Ensure that all concerns are communicated as early as possible and that these concerns are relevant and material.
    • Provide sufficient and constructive challenge to proposed concepts and ideas.

    Education

    • Bachelor Honours Degree: Business, Commerce and Management Studies (Required)

    Closing Date: 24th, March 2022

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    Senior Investment Banker SA Debt

    Job Summary

    Experienced Debt Transactor to  assume responsibility for originating, structuring and executing debt transactions for SA Corporates and other inscope clients. This role is suited to a candidate CA/similar with 5 yeas plus experience in frnt line Investment Banking or related Corporate Credit role

    Job Description

    • Will execute strategy for the business with an aim of simplifying delivery, keeping the needs of the customers in mind. Responsible for identifying and sourcing moderately complex investment banking opportunities in SA Market for new and existing financial products to enhance revenue. Will investigate existing marketing and business practices and recommend opportunities to enhance Client offering. High level stakeholder management.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 31st, March 2022

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    Financial Adviser

    Job Summary

    Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Source Utilisation: Obtain walk in client or data leads from the Bank staff in the branches (Consultants, 
    • Customer Experience: To provide service excellence and achieve customer satisfaction 
    • Risk & Control: Ensure that staff members where applicable, i.e. Planner Assistants have a clear
    • Manage Sales & Growth Targets: Capture the correct Policy Relevant Information (PRI) number on the EBankpac system On a monthly basis, check the accuracy of the commission statements received from the AIFA Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Closing Date: 26th, March 2022

    go to method of application »

    Service Centre Manager

    Job Summary

    • To plan, manage and monitor the operational activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Job Description

    • Ensure customers are served in accordance with Absa Life SLA’s by consolidating real time, daily, weekly performance and metrics of all service center agents.
    • Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make and the importance of full end-to-end service provided to our customers.
    • Implement productivity improvement measures by coaching staff on any new processes or on their areas of improvement. This can be achieved through ad-hoc training of both systems and product. Regularly “spot check” work in the department to highlight any areas of concern.
    • Identify and initiate process changes to enhance, improve or correct faulty or ineffective systems or processes by reviewing processes and using daily reporting illustrating turn-around times, client experience and satisfaction.
    • Monitor and ensure that all team members enhance optimal service delivery of telephonic amendments requests by providing improvement in the area through constant review of voice and non-voice processes.
    • Ensure that complete end to end service is completed by all service center consultants by continuously driving the right conversations.
    • Ensure upskilling takes place in the new business, administration services, cancellations and claims services by each staff member and ensuring that productivity is aligned to the department’s output strategy.
    • Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction and customer experience.
    • Provide and take responsibility for performance stats to team members regarding the targets required, targets achieved and quality of work.
    • Perform quality checking on voice recordings, provide effective coaching and feedback to staff on outcome of voice recordings reviewed to limit service failures and enhance customer experience.
    • Develop a high-performance team by collaborating with other Managers and working across the service centre with staff to achieve excellent service by providing regular feedback on their performance and conduct meaningful performance development discussions and both formal and informal coaching sessions.
    • Ensure that employees are aligned to and are aware of Absa Life’s strategy and key objectives.
    • Encourage frequent knowledge sharing between team members.
    • Ensure all staff are appropriately developed and challenged through appropriate task allocation.
    • Ensure excellent client service rendered by team members, by utilizing quality sample feedback received and by having the correct conversations with staff members.
    • Take ownership of customer queries and complaints by ensuring that the staff resolve them timeously and within set deadlines giving attention to quality resolutions.
    • Act as the escalation point of entry for all the unresolved queries and complaints
    • Maintain a good relationship with all support areas in Absa Life internal (product, finance, actuaries, underwriters, information technology) and external (sales call centers, advisors and clients) customers in order to measure turn-around times, cancellations received and processed and service offering and work with Senior Management to improve customer journey.
    • Maintain a good working relationship with the claims department to ensure claim processes run smooth and effectively and we can quickly identify areas of improvement that will assist the Service Centre in providing exceptional customer service.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 24th, March 2022

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    Regional Manager: Credit Solutioning and Pricing

    Job Summary

    To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives

    Job Description

    • Risk and Control: Perform quarterly risk and control assessments, front to back for allocated business | Treasury Execution: Execute a wide array of product: Interest Rate Swaps, Bonds, Repos and FRNS | Stakeholder Management: Maintain professional relationship with stakeholders | Development of Technical and Product Knowledge: Proactively increase technical skills through active research | Projects: Execute allocated projects | Team management: Manage a team | : | :

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 1st, April 2022

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    Manager: Tribe Support

    Job Summary

    Provide design & delivery support for technical strategy & operational planning, design & process engineering, resourcing, execution, business performance management & monitoring processes across technical product & service tribes in an estate. This includes but is not limited to:  • Communications • Ideation & Design thinking • Event Management  • People & Change Management • Resource & Delivery Management • Reporting & Analytics • Financial Process Coordination

    Job Description

    Strategy & Business Planning Support

    • Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
    • Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
    • Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management
    • Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
    • Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement

    Communications

    • Develop & implement an integrated communications plan for the business area
    • Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
    • Lead the activation of all communication processes across the estate
    • Evaluate and continuously improve the impact of communications processes across the estate
    • Ensure strong communications & change management alignment across the estate
    • Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)

    Resource & Delivery Management

    • Consolidate project deliverables and interdependencies across tribes
    • Identify release & delivery risks across tribes
    • Act as a point of escalation & resolution for Scrum Masters as required in respect to delivery risk
    • Coordinate appropriate delivery & release communications across tribes and squads where required
    • Manage & track the integrated resource plan across identified tribes & squads
    • Identify resource implications & mitigate against these based on delivery requirements across tribes and squads (contingency, leave etc.)
    • Manage & update resource management systems across identified tribes and squads
    • In partnership with the People function & Line, successfully manage the resourcing process for tribes and squads

    People & Change Management

    • Coordinate large scale change programs across the estate
    • Act as change coach & mentor across the business areas (small, medium & large scale)
    • Develop change management plans for all planned change orientated activity (across the value chain e.g. suppliers, employees, customers etc.)
    • In partnership with the functional leads and the people function, design & facilitate strategic change processes for the continued transformation of the business area
    • Support all the people value chain processes including but not limited to: Resourcing, Development, Performance, Talent
    • Support includes but is not limited to: Coordination of various people process inputs by tribe leaders, scrum masters and broader squad team members, identification of people risks, consolidation & tracking of plans & insights, coaching & mentoring, team problem solving (leveraging design thinking)

    Financial, Risk & Governance Process Coordination

    • Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
    • Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
    • Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
    • Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance

    Reporting & Analytics

    • Act as the custodian for all reporting & analytics tools across tribes and squads
    • Develop & standardize appropriate reporting & analytics tools for multiple stakeholder groups
    • Coordinate and complete all reporting (monthly, quarterly, annually)
    • Leverage reporting to drive insights and strategic action across the business

    Design Thinking & Ideation

    • Evaluate existing organization wide business processes for continuous improvement and suggest changes (e.g. automation opportunities etc.)
    • Lead the process engineering efforts across the business area (policies, practices)
    • Design design thinking & ideation workshops, incubators and accelerators on behalf of the business leaders
    • Lead and facilitate design thinking and ideation processes across the estate
    • Stay ahead of design thinking practices as well as business specific knowledge to enable relevant and outcomes based design thinking outputs

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 26th, March 2022

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    Head of Technology Voice Channel

    Job Summary

    • Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) across multiple squads in complex & high impact business areas

    Business complexity is determined by: 

    • Customer Impact
    • Number of integration points:
    • Data
    • Teams to talk to 
    • Systems
    • Enabling function
    • 3rd party vs. internal 
    • Complexity of business rules & Processes
    • Level of operational readiness 
    • Introduction of new or changing old Tech (e.g. redo platforms)

    Job Description

    • Product & Service Direction Setting, Solution Design & Performance Management
    • Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
    • Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
    • Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
    • Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
    • Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
    • Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    • Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
    • Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    • Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    • Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

    DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

    • Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
    • Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
    • Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
    • Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
    • Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
    • Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
    • Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
    • Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
    • Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

    Delivery Management (where there is a specific product / service you manage)

    • With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
    • Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
    • Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
    • Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
    • Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

    People

    • Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
    • Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Accountable for the right people in the right teams to deliver on our tech strategy (always!)
    • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
    • Financial & Vendor Management, Risk & Governance
    • Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
    • Manage & Apply the organization risk & governance frameworks
    • Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
    • Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
    • Manage all vendor selection processes & take full accountability for all related commercial impact
    • Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
    • Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 27th, March 2022

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    Supplier Relationship Management and Governance Consultant

    Job Summary

    To provide advice & support in the development and implementation of governance planning and associated service delivery processes, methods and techniques.

    Job Description

    Accountability: Commercial Delivery

    • Deliver the 3rd Party Supply chain, for a defined portfolio of business processes that supports the delivery of the agreed products & services, together with any future strategies or developments as determined by the contracted agreement.
    • Work with suppliers to develop strategies in order to deliver quantifiable benefits to the business
    • Act as an interface for the suppliers/performance partners in order to provide services to the Bank
    • Assist Management to deliver alignment between business and category objectives and strategy for the specific supplier
    • Assist with the delivery of targeted benefits to cover cost reduction, cost avoidance, quality, service, innovation and revenue generation financial deliverables as agreed & must contribute to growth of absolute profit and strategy for the specific supplier
    • Deliver compliance to the Group Procurement and External Supplier Management Standard
    • Review business drivers and translate into value adding Procurement strategies in order to meet stakeholder requirements
    • Obtain stakeholder sign-off to all agreed Sourcing and Supplier Management benefits negotiated
    • Undertake supplier and product rationalization reviews with the business, develop appropriate strategies and gain stakeholder approval/budget allocation
    • Obtain and cascade relevant information and analytics to conduct reviews that drives business improvement
    • Ensure that supplier contracts drive performance against quantified business needs and continuous improvement through the creation of services schedules and assist in negotiating where applicable
    • Ensure that supplier contracts comply with applicable regulatory requirements by reviewing on an annual basis in conjunction with Business area and Absa Legal
    • Review supply market and supplier research and deliver potential cross functional strategies that are innovative to the supplier
    • Drive supplier and product/service rationalization initiatives and ensure that specifications/functionality are fit for purpose
    • Schedule and participate in formal Supplier Relationship Management Reviews across all business needs including cost management, development, technology road-mapping, productivity etc.
    • Design and implement supply base capability communications via internet, binder or supplier road shows.
    • Submit weekly status updates on all projects/suppliers within category
    • Facilitate contract administration process for all suppliers within category and ensure that the central repositories hold the latest contracts and Change Control Notes (CCNs)
    • Ingest daily SRM Activities from conception to final product
    • Instruct suppliers to adhere to Corporate Social Responsibility (CSR) and Business Continuity Management (BCM) requirements
    • Manage supply dependencies and interactions effectively up to senior level throughout the sourcing life cycle, internally with clients, colleagues and external Suppliers
    • Ensure the effective Handover of commercial arrangements into live operation post contract award
    • Ensure appropriate engagement of internal legal resource and control their input to meet business and sourcing requirements
    • Ensure Contracts within own Category are renewed on time
    • Ensure compliance with internal policies and procedures e.g. GPP, ERMF, Sanctions, HR Policies, Gift Registers, Code of Conduct etc. by keeping abreast of new developments and developing, implementing and monitoring appropriate control measures
    • Liaise with internal and external compliance functions, e.g. Internal Audit, Group Compliance in order to stay up to date with developments in the Risk environment
    • Manage risk by ensuring that financial policies and procedures, regulatory and statutory requirements are being complied with.

    Business Risk

    • Ensures effective risk management by understanding of the Business Unit risk profile and proactively put measures in place in order to mitigate and manage risk.
    • Facilitate the Risk & Control Self-Assessments (RCSA) with Business Area Heads to assess the adequacy, effectiveness and efficiency of the control environment to manage the key risks as and when required.
    • Design Key Indicators to monitor the key risks and analyse trends.
    • Conduct control testing activities and deep dives to test the adequacy, efficiency and effectiveness of the controls and report to Key Stakeholders. (first line assurance testing)
    • Provides monitoring and assurance of the overall state of Risk within the Business Unit.
    • Prepares reports relevant to the Business Unit risk status / profile.
    • Coaches and guides key stakeholders on risk related matters.
    • Identify process inefficiencies and make appropriate recommendations for the improvement of process efficiencies in consultation with business partners and owners.
    • Ensures that agreed actions to address assurance and audit findings raised by Assurance Providers are remediated and implemented within committed timeframes.
    • Provide risk input in various project related sessions
    • Ensures that effective risk monitoring processes are in place that monitor activities across the relevant business value.
    • Ensures that risk trends and deviations are corrected in conjunction with relevant teams.
    • Effective Risk event management process. Conduct root cause analysis and recommend remedial action to prevent reoccurrence of the loss or risk event.
    • Monthly and quarterly risk reporting into the various Governance committees.

    Accountability: Stakeholder Management

    • Develop stakeholder relationships using effective communication plans and forums
    • Partners with suppliers in forward- thinking strategic development and relationship building.
    • Raises awareness on new and emerging risks within Business Units to ensure the pro-active management thereof.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 26th, March 2022

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    Big Data Services Lead

    Job Summary

    Leveraging a thorough understanding of the business data requirements & own data subject matter expertise (ahead of trend), set data architecture direction & lead the agile solution design, deployment, implementation & ongoing optimization of enterprise wide data retrieval, storage and distribution across an estate.
    Job Description

    Team Context

    Data Engineering is responsible for the central data platform that receives and distributes data across the bank. This is a multi-platform environment and leverages a blend of custom, commercial and open-source tools to manage and support thousands of critical data-related jobs. These jobs are supported and updated in line with changes across the landscape to avoid disruption to downstream data consumers.

    Role Description

    The Big Data Services Lead role is responsible for driving optimization of the end-to-end environment. This includes the Hadoop platform, scheduling, automation, monitoring and the various aspects of supportability and efficiency required to manage a large, complex environment.

    A Big Data Services Lead is a professional responsible for programming Hadoop applications and knows about all the components or pieces of the Hadoop Ecosystem , understands how the Hadoop components fit together and has the ability to decide on which is the best Hadoop component for a specific task. In this role, you will be part of the Data Operations team that is responsible for supporting all the Applications on the Hadoop ecosystem. This role expands in maintaining changes on datasets and optimisation activities on all Applications, including new development. They therefore need to understand basic programming to enable them to manage Big Data and to transfer all data to Hadoop.

    Education: Bachelor’s degree in Computer Science, Information Systems or related field.

    Responsibilities 

    • Manage an assigned team through day to day support tasks
    • Oversee enhancements and new developments, providing guidance and peer review 
    • Build and deploy new data pipelines
    • Oversee development plans for the team and provide mentorship to the team
    • Identify and drive optimisation opportunities across the environment
    • Drive improvements to environment supportability and maintain effective cross team relationships
    • Test changes to internal tools and approve releases, with a focus on optimizing test execution
    • Drive improvements to environment supportability and maintain effective cross team relationships
    • Manage the handover of new applications ensuring that required standards and practices are met
    • Advise users on best practices and conduct training sessions where required  
    • Define and continuously improve the team best practice guides and standards
    • Translate complex functional and technical requirements into detailed design for the team to build

    Job Experience & Skills Required:

    • 4 years’ experience working in Big data environment, optimising and building big data pipelines, architectures and data sets with e.g. Java, Scala, Python, Hadoop, Apache Spark and Kafka
    • Cross domain knowledge
    • Experience with designing and building, BI systems and complex data eco systems
    • Minimum one year experience with Scala programming language
    • Familiarity with Hadoop ecosystem and its components
    • Solid experience in a working environment in Big Data development utilising SQL or Python
    • Experience in Big Data development using Spark
    • Experience in Hadoop, HDFS and MapReduce
    • Experience in database design, development and data modelling

    The following additional knowledge, skills and attributes are preferred:

    • Good knowledge in back-end programming, specifically Java
    • Understanding of Cloud technologies and migration techniques
    • Understanding of data streaming and the intersection of batch and real time data
    • Experience with development in a Linux environment and its basic commands
    • Ability to write reliable, manageable, and high-performance code
    • Should have basic knowledge of SQL, database structures, principles, and theories
    • Knowledge of workflow/schedulers
    • Strong collaboration and communication skills
    • Strong analytical and problem solving skills
    • Data architecture and security
    • Data management

    Closing Date: 4th, April 2022

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    Lead Platform Engineer - Mainframe Dev Ops

    Job Summary

    Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

    Job Description

    Platform Design, Deployment & Optimisation

    • Leads development test and platform management, translating customer, business and technical requirements into components of a service
    • Identify critical design areas, parameters and opportunity areas early in the development process and those that need improvement downstream
    • Stay ahead of the curve on leading practice platform technologies and Incorporate research into solution design and deployment processes
    • Develop lasting, innovative, simple platforms (including architecture when appropriate) to satisfy business and customer requirements and align with the long-term plan for the platform and broader technology objectives of: Self-service, testability, reusability, stability & resilience
    • Apply deep technical expertise, design thinking & problem solving skills to solve complex technical problems and enable the teams to deliver high quality solutions
    • Identify & Select the appropriate internal or external technologies to deliver the platform service
    • Applies excellent judgement and identifies and continuously improves on development practices
    • Develop solution design blueprints and validation collateral and facilitate alignment on solution blueprint and designs across the value chain
    • Lead the planning and design of the platform delivery system and define associated tools, hardware, processes, role assignments, dependencies, and documentation, resulting in a complete platform that meets KPIs
    • Lead the development and deployment lifecycle for ‘platform / platform components as a service’
    • Design & implement test automation and ensure reusability across the teams
    • Lead efforts to validate architectural, product or service solutions and innovations
    • Continually develop initiatives to reduce and optimize operational costs & increase strategic & operational efficiency through solution designs
    • Identify, develop & maintain platform standards and best practices, and drive adoption across multiple service teams
    • Define and implement SLA, OLA & quality metrics, best practices, and patterns to be applied across the platform
    • Strategically & operationally monitor Platform services to standard and proactively identify and mitigate risk
    • Use production performance monitoring and customer data to make / inform technical design and implementation decisions
    • Take full accountability for end-to-end platform quality, completeness and resulting user experience for the life of the product / service
    • Use & test the platform regularly to deeply understand it and discover & implement ways to improve it
    • Resolve issues throughout the life of the platform, including those outside of the immediate area of responsibility as needed; lead discussions with peers to take action to ensure the sustainable success of the platform
    • Provide leadership within the business by developing innovative methods for measuring the customer experience, and use this data to identify and drive platform improvements
    • Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide)
    • Translate performance data into insights for technical service & solution improvement and enhancement (across technical teams)
    • Align teams to service Improvement & innovation plan requirements and influence effective implementation
    • Lead the design of process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
    • Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities
    • Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing efforts or applying deep subject matter expertise to restore service with minimal disruption to the customer and business
    • Positively contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization where it makes sense to do so
    1. Cobol 
    2. Rexx 
    3. Assembler
    4. CLIST
    5. JCL
    6. Macros

    Accountability: Financial & Cost Optimization, Risk & Governance

    • Take full accountability for delivering an optimal Platform Engineering cost model
    • Analyse operational cost data, identify cost-savings & efficiencies and influence the business to adopt these efficiencies across multiple service teams
    • Understand & contribute to the delivery of an optimal cost : serve of Platforms as a service
    • Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    • Hold accountability for all risk associated with platform engineering decision making
    • Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks
    • Update & or develop & maintain all application documentation as per the organization technical standards and risk / governance frameworks

    Accountability: People

    • Cascade platform direction across teams and ensure team alignment on platform direction, performance objectives, plans and prioritization
    • Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Assume one stop shop accountability for the right people in the right teams to deliver on our platform strategy (always!)
    • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
    • Seek out opportunities for collaboration across groups, ensure that cross-team commitments are set, and achieves scale in team work efforts by enabling the work of others
    • Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment
    • Identify and develop needed skills (self and others) in a way that is best-suited to the service design and that maximizes delivery efficiency
    • Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution
    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery
    • Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

    Education

    • Bachelor's Degree: Information Technology

    Closing Date: 28th, March 2022

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    RACF Security Specialist

    Job Summary

    We are looking for someone with mainframe security experience to be part of our Cyber OPS engineering team. With a strong analytical mind, you will resolve security issues, define & design mainframe security solutions. Your persuasive communication skills will assist you in presenting to management the results of Proof of Concepts and evaluation projects. You will be partnering with Absa Mainframe Engineers and other Mainframe groups to ensure that the Absa mainframe roadmap of the future is brought to life.

    Job Requirements

    • Candidate must have a minimum of 5 or more years’ experience with technologies such as IBM Mainframe Operating System (z/OS/MVS); Job Control Language (JCL) and batch processing; security knowledge; and DB2/RACF security controls.
    • Candidate will possess strong mainframe security architecture knowledge to work with existing RACF and Mainframe staff.
    • Candidate must have working knowledge of IBM’s zSecure Admin, Audit, Alert, Command Verifier and Access Monitor software. Experience with zSecure’s CARLa programming language will be considered a plus.
    • Preferred candidates will have experience with REXX, CLIST, SAS, ESP (Job Scheduling), and RACF digital certificates / PassTickets.
    • Candidate must possess strong 'team-player’ and communication skills, happy to work and co-ordinate with lines of business, developers and other technical groups.
    • Self-motivated and self-starter with genuine desire to learn and apply new skills.
    • Additional security certifications such as CISSP or CISA will be considered a plus.

    Skills and Expectations

    • Gain a comprehensive understanding of current mainframe application services and infrastructure capabilities
    • Assess strategic vision across multiple lines of business and emerging technical requirements
    • Analyse security controls for effectiveness and improvement in customer experience. These controls must comply with applicable Absa policies, standards and government regulations.
    • Work on improving security relating to mainframe applications. Assess impact and provide recommendations for action.
    • Co-ordinate the changes, testing and implementation of security definitions with the Mainframe team in accordance with established change management processes.
    • Troubleshoot and track problem and incident tickets with vendors and clients.
    • Provide security related support to application developers, architects and mainframe support teams
    • Use effective communication skills to collaborate with other team members and technical groups to identify, review and recommend changes to remediate security related risks and exposures.
    • Ability to work overtime when required for the purposes or incidents, projects, etc.
    • Ability to be on rotational standby.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Closing Date: 28th, March 2022

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    Relationship Executive SME

    Job Summary

    Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

    Job Description

    • Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
    • Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 1st, April 2022

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    RB IFRS9 Model Developer

    Job Description

    Accountability: Model development (50%)

    • Develop IFRS9 models in-house through sound methodologies and statistical analysis.
    • Enhancing existing models already in place.
    • Proficiency  in SAS coding essential
    • Updating models to reflect latest forecasted macro-economic factors; and communicating this impact.
    • Ensuring model build data are of sufficient quality, completing statistical data analysis and producing detailed model build documentation while conforming to the governance structures
    • Ensure successful implementation of models by assisting the model implementation team through answering technical questions around the model workings (inputs to the model, calculations performed, etc.) and with testing (comparing implementation results with documented model) to ensure the model is implemented correctly
    • Develop theoretical understanding and practical application of models through model building and application experience.
    • Ensure full governance processes for modelling are complied with from model inception and build through to validation and sign-off by completing all relevant documentation according to the Absa Model Risk Policy. This includes responding to Independent Review questions and reworking the model build to include issues raised.
    • Provide and detail appropriateness of models.
    • Perform and report impact analysis, including that of model updates.
    • Ensure model compliance with Absa Group governance standards by following and adhering to standards.
    • Enhance model usage through strategy and policy recommendations to the Credit Risk team.

    Accountability: Stakeholder management (25%):

    • Actively engage stakeholders (model users, validation team, monitoring team, regulators) to be fully engaged in process and delivery through email discussions, group meetings and one-on-one discussions.
    • Present impacts of model updates / model refreshes
    • Generate appropriate challenge on model builds from around the cluster by discussing model build detail and ideas.
    • Manage key stakeholders across the business by ensuring their issues, objectives and priorities are reflected in the agreed solutions.
    • Explaining methodologies and data feeds to external auditors.
    • Develop and maintain relationships with relevant business units by understanding the business units' requirements and obtaining feedback.
    • Contribute to the development of a high-performance culture.
    • Participate in planning, resource allocation, training and team-building functions.

    Accountability: Consultancy (10%)

    • Compile trend analysis for "AS IS" and "TO BE" scenarios by statistically comparing different scenarios. Use these analyses to make recommendations around next steps or decisions to be taken.
    • Support business forecasting and extrapolations by assisting in analyses as required by business..

    Accountability: Governance and Adherence (10%)

    • Provide general consultancy for credit risk matters within the cluster, including validation and challenge models.
    • Ensure best practice modelling techniques are in place by liaising with other Absa SBU’s and consulting with strategy software suppliers.

    Accountability: Continuous self-development and growth (5%)

    • Stay abreast of knowledge and skills relevant to the level and area of work, and actively seek to attain those required for the next level of work.
    • Improve corporate performance by considering influencing events, quantifying the impact on corporate performance and proactively finding solutions.
    • Perform all other duties as reasonably assigned.

    Education

    • Bachelor Honours Degree: Actuarial Science, Bachelor Honours Degree: Applied Mathematics, Bachelor Honours Degree: BMI - Business Management and Informatics, Bachelor Honours Degree: Statistics (Required)

    Closing Date: 30th, March 2022

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    40267001 Banker: Enterprise (FAIS)

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate 
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 28th, March 2022

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    Consultant On Boarding

    Job Summary

    To prepare specialist operations information for all stakeholders of the business for informed decision making and to support the business. Selecting this role has a compensation & benefit impact in TZ (BBT). Please contact Reward for details.

    Job Description

    • Administrative and operations support: Provide administrative and operations support and advice against standard operating procedures 
    • Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
    • Administration: Effectively fulfil all required administrative duties, including tracking and reporting 

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 29th, March 2022

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    Value Chain Engineer (Everyday Banking) - JHB

    Job Summary

    BRIEF OVERVIEW OF THE ROLE:
    An exciting role that focuses at optimisation opportunities within the Card business into digital solutions and channels such as Online or App. This specialist role allows a colleague to work independently, with a measure of autonomy, work in a multi- disciplinary team both in business and digital teams. This role will advise business on digital innovation and latest trends in digital platforms to improve efficiencies. In this role, you will have an opportunity to influence both business and the digital teams on new digital change programmes and implementation thereof to address business needs.

    Job Description

    KEY RESPONSIBILITIES:

    The high-level duties of the role:

    • Act as a conduit between the card business and the digital teams to deliver the best possible product that meet customer, colleague and business needs
    • Proactively investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.
    • Participate in various initiatives to support customer experience objectives, assessment of processes with a view to identify opportunities for automation as a stakeholder and act as subject matter expert to support continuous process improvement efforts
    • Responsible from conceptualization to the implementation of projects and initiatives in conjunction with the digital teams
    • Responsible for development of business cases; and post implementation monitoring, tracking and reporting of financial and non-financial benefits
    • Responsible for efficient delivery of change programmes in line with Absa’s change management governance guidelines
    • Play a role in supporting the business optimisation area as part of the team
    • Responsible for successful digital optimisation channel strategy to support the business
    • Responsible for stakeholder engagements in the card and digital value chain

    MINIMUM REQUIREMENTS:

    • Relevant degree or equivalent NQF level 7 qualification
    • B -degree in business ⁄ banking ⁄ accounting
    • At least 3-5 years banking ⁄ technology/ financial services environment experience
    • Project management training ⁄ qualification relevant technology qualification
    • At least 3-5 years’ experience in business systems management or process optimisation
    • Knowledge of process engineering methodologies
    • Knowledge of artificial intelligence methodologies
    • Innovative and commercial thinking
    • Ability to navigate in a complex organization and work within a matrix structure

    Education

    • Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Closing Date: 24th, March 2022

    go to method of application »

    Enterprise Banker

    Job Summary

    • Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and appropriate 
    • Customer Focus: Proactively drive acquisition initiatives through re-engagement processes 
    • Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
    • Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

    Closing Date: 28th, March 2022

    Method of Application

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