Hot Jobs at Absa Group Limited (Absa)

Job Summary

• Provide specialist advice and support in the development of tactical strategy and plans. AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

Job Description

• Advisory Services: Assist in providing identified advisory services to Absa Wealth clients and Private Bankers/Wealth Managers on financial planning matters that fall within the ambit of the Financial Planning Institute (FPI), with specific reference to Estate, Retirement and Insurance Planning | Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities | Revenue Generation: Manage the commercial profitability of the Advisory team to ensure accomplishment of set revenue targets. | : | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Law (Required)

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Job Summary

• Participate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

• Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives | Learning: Attend and participate in all training and development interventions against agreed development objectives | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

• GET Certificate: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of sound legal and compliance consulting services.

Job Description

• Stakeholder Relationship Mgmt: Continued pro-active stakeholder engagement and involvement on a business, regulator and industry level. | Business Enablement:: Ensure commercially and legally sound guidance and support in respect of allocated regulatory requirements in a professional and helpful manner, always considering the potential alternatives within the rules and regulations applicable, endeavouring to find solutions to ensure lawfulness and compliance as well as the continuation of business | : | : | : | : | : | :

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)

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Job Summary

• Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

Product & Service Direction Setting, Solution Design & Performance Management

• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Key Tools

• MuleSoft
• Jitterbit
• UiPath
• Abbot

Education

• Bachelor's Degree: Information Technology

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Job Summary

• In this role you will assist in defining, designing and testing document data specific routines that supports the deployment & optimisation of data retrieval, processing, storage and distribution for the TWC business.  Working with senior Data Engineers, discover and define what the key business insights to be monitored are.  Continuously provide key insights by managing data processes and dashboards.

Job Description

Description:

• Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions
• Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs beyond the analysis of the problem
• Participate in design thinking processes to successfully deliver data solution blueprints
• Leverage state of the art relational and No-SQL databases as well integration and streaming platforms to deliver sustainable business specific data solutions.
• Assist in the design of data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
• Develop high quality data processing, retrieval, storage & distribution design in a test driven environment
• Contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices.
• Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions

Kindly send us your CV if you have;

• B-Degree in Computer Science and with experience or familiarity with MS SQL server and AWS development experience.
• 2 years’ or more experience in data science principles, methodologies and implementation across data marts, warehouses and data leaks, including data governance around ingestion and retrieval/usage.

Education

• Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To process financial transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

General Administration of Trusts:

• Stay updated on relevant knowledge and skills by reviewing communications from the legal department and attending informative sessions.
• Review and approve information captured in newly opened trust files, ensuring accuracy according to the Will or Trust Deed.
• Prepare and submit letters to SARS for taxpayer registration, as well as welcome letters and needs analysis forms to clients.
• Provide security to the Master of the High Court when required, completing necessary documentation and arranging insurance.
• Manage legal operations of trusts, including obtaining Letters of Authority from the Master of the High Court.
• Arrange insurance for trust assets and ensure timely payment of premiums.
• Handle property-related matters such as rates, taxes, tenant management, and asset transfer and insurance.
• Prepare and manage monthly debit orders for client allowances and handle ad-hoc payments.
• Evaluate client requests, prepare recommendations, and facilitate payments, ensuring adherence to trust guidelines.

Client Services:

• Interact with walk-in and telephone clients, addressing inquiries and discussing trust matters.
• Respond to client requests and queries via various communication channels, ensuring timely resolution and payments.
• Keep clients informed of trust fund processes, procedures, and progressions.

Investments:

• Create and review investment proposals, ensuring compliance with regulations and trust guidelines.
• Present investment proposals to the Investment Committee and oversee implementation of approved investments.
• Maintain accurate records of investments and file proposals for record-keeping purposes.

Check Accuracy of Risks/Reports:

• Verify risk reports and reconcile discrepancies, correcting transactions and details as necessary.
• Ensure timely submission of reports to management and implement correction measures where needed.

Formulate Year-End Statements:

• Check accuracy of financial statements, prepare manual statements if necessary, and ensure timely distribution to beneficiaries.
• Verify tax schedules and certificates of maintenance and follow up on outstanding addresses and returned mail.
• Ensure compliance with year-end statement procedures outlined in the Trust Manual.

SARS E-filing:

• Submit annual and provisional tax returns for trusts, verify assessments from SARS, and maintain accurate records for audit purposes.
• Manage payments to SARS and ensure compliance with tax deadlines and regulations.

Additional Responsibilities:

• Perform other duties as assigned by management.

Education and Experience Required

• NQF Level 6: B Degree
• B degree in Law (NQF level 6) (Preferred)
• Estate and Trust Diploma (NQF level 5) (Preferred)
•  Certificate in Deceased Estates Administration via LEAD (NQF level 7) (Preferred)
• Advanced Estate and Trust Diploma (NQF level 6) (Preferred)
•  Two (2) years’ experience in the fiduciary environment as trust officer (Essential)
• Three (3) years’ experience in the trust environment (Essential)

Education

• Further Education and Training Certificate (FETC): Financial Sciences (Required)

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Job Summary

• To provide holistic financial planning solutions telephonically for clients through regular reviewing the client’s portfolio in order to build a sustainable Virtual advisory practice.

Job Description

• Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.
• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC)

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Job Summary

• Are you passionate about data and looking to make a significant impact in a dynamic and fast-paced environment? We are seeking a talented Digital Change Data Analyst to join our Transactional Banking team. In this role, you will build our PMO data capability, develop and implement data quality standards, and provide data-driven insights to support decision-making. You will also provide essential administrative support to the PMO, ensuring project documentation is maintained and milestones are tracked.

Job Description

Key Responsibilities:

• Develop and implement data quality standards and best practices.
• Provide data-driven insights by summarizing key findings.
• Maintain project documentation and track project milestones.
• Participate in project meetings, documenting action items, decisions, and risks.
• Collect, clean, and analyze data from various sources.
• Develop and maintain data models, dashboards, and reports.
• Conduct statistical analysis and data mining to identify trends and patterns.
• Collaborate with cross-functional teams to understand data requirements.
• Ensure the accuracy and reliability of data through quality control processes.
• Prepare and deliver regular reports to stakeholders.

Preferred Qualifications:

• Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics).
• 2-4 years of experience in a similar role or internship.
• Strong analytical skills and attention to detail.
• Proficiency in data analysis tools and programming languages (e.g., Excel, SQL, Python, R).
• Basic understanding of project management principles and methodologies.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt in a dynamic environment.

Knowledge and Skills:

• Experience with project management tools.
• Familiarity with business intelligence and visualization tools (e.g., Power BI).
• Knowledge of PMO best practices and frameworks.

Behavioral Competencies:

• High performance and results-driven.
• Customer-obsessed.
• Strong team player with an African heartbeat.
• Committed to continuous learning and improvement.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To plan, manage and monitor the implementation of claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

• Claims assessment: Assess and/or process claims following standard operating procedures | Customer Experience: Handle all customer interactions professionally and efficiently | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Manage the preparation and submission of daily/monthly recons for attestation. Includes the raising of the necessary IAR and BNR. Substantiation of the reconciliations in accordance to the AO&R policy. Manage adherence to policies, procedures, risk and controls. Responsible to assist with strategy and business requirements of reconciling the general ledger and associated sub systems. Provide leadership to team and provide assistance and cover for the manager. (2IC)

Job Description

Accountability:  Manage – Balancing and Reconciliation (25%)

• Manage the teams’ delivery to confirm completeness and accuracy of the reconciliations prepared by the reconciler and approved by the reviewer.
• Review the activity of the reviewer and reconciler, under their leadership and ensure correct mandates and controls are adhered too.
• Ensure that the teams understand their responsibilities and raise any concerns to the Line Manager in respect of any training needs;
• Review identified items at risk and advise the line Manager and/or the business
• Controller of any corrective action where required.
• Monitor the differences that team members have identified, and escalate any major differences or out of balance or any other discrepancies immediately to the line manager and/or business.
• Monitor the issues identified by the team on the relevant system on a daily basis and follow-up long outstanding issues
• Monitor that Absa policies are adhered to with regards to the reconciliation disciplines, service level agreements and general ledger accounting as per AO&R policy.
• Develop and sustain knowledge and experience on the end to end processes, including product systems and general ledgers, in order to support business units with enhanced service delivery
• Engage with Internal Audit and External Audit in the various audits within scope of responsibility.

Accountability:  Risk and Control (30%)

• Assist  in  implementing  all  processes  and  controls  required  and  understand  and communicate any Risk management frameworks to team that impact the area.
• For accounts not fully reconciled or where long outstanding items have been identified, these need to be escalated to the line manager and/or business controller.
• To minimize Risk and to prevent loss.
• Manage identified IAR (items at risk) and advise the line Manager and/or the business controller of any corrective action where required;
• Monitor  the  differences  that  reconcilers  have  identified,  and  escalate  any  major differences or out of balance or any other discrepancies immediately to the line manager and stakeholders on a daily basis.
• Assist with any Audit findings raised and work to close out these in the required time frame.
• Monitor the issues identified by the reconciler on the relevant system on a daily basis and follow-up long outstanding issues.

Accountability:  Business Management (10%)

• Recommend process or other changes as required in order to streamline processes and enhance efficiency.
• Identify and/or recommend changes to be made to the reconciliations, based on the review performed, from the reconciler prior to escalation to the line Manager
• Continuously  identify  areas  to  improve  efficiency  and  reduce  costs  by  enhancing business processes.
• Explain targets based on the strategy to   the   team and take   accountability for   the   monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, and compliance and governance requirements. Create quarterly and monthly plans to ensure delivery for the year.

Accountability:  Customer Service (5%)

• Manage and assist with escalations of all queries received. If unable to resolve refer to line Manager for Guidance.
• Provide Direction and input to enable Business Units to manage and resolve client and balancing issues
• Build relations with the users in order to assist in resolving queries by meeting with them on an ad-hoc basis.
• Build relationships with stakeholders and be aware of any internal and/or external system and/or industry changes that will impact our business and support stakeholders when needed.
• Guide users with queries on rejections, error recycle and journals.
• Assist business with reconciliation and balancing problems that may arise by providing expert advice or conducting investigations into suspect or non-standard reconciliations
• Ensure effective customer service. Determine the root cause of the problems and assist with resolution.
• Ascertain  clients  (internal  or  external)  needs  through  probing  and  listening  to determine the root cause of problems and to ensure effective service.
• Ensure the satisfaction of the customer (internal or external) needs by ensuring the team deliver efficiently, ensuring high quality of work and by meeting the required deadlines
• Assist staff with unresolved or complex queries from clients within SLA of receipt to ensure query resolution.
• To follow up and support the branches/SBU’s to clear the outstanding items.

Accountability:  People Management (25%)

• Manage the performance of the team by implementing the appropriate actions as required by the Performance Development process of the Group (i.e. contracted performance development plan which is reviewed regularly in line with the formal PD cycle)
• Identify,  coach  and  manage  talent  within  the  team  and  implement  appropriate development actions to grow and retain staff.
• Formulate  and  implement  effective  succession  planning  for  the  team  to  ensure coverage for all key positions.
• Undertake disciplinary action where necessary in accordance with the Group’s disciplinary policy and procedures.
• Document and maintain all  HR related staff documentation and files for team and self
• Support teams self-development.

Accountability:  Personal Development (5%)

• Ensure adequate and relevant training for the role resulting in full competent delivery on all contracted objectives. This includes the completion of the compulsory online training modules.
• Take ownership of one self-development and Performance/objectives plan. Ensure this is in place: request one if not.
• Ensure complete hand off of information around all processes and procedures related to your role are communicated to the new incumbent.

Education and experience required

• Diploma/Degree or Min NQF6
• 5 - 8 years banking Experience in a Reconciliations function
• 1-2 years Leading a team

Knowledge and skills: (Maximum of 6) 

• Ability to effectively manage a team
• In-depth Accounting knowledge
• Planning and organizing
• Intermediate Computer literacy (Microsoft)
• Ability to communicate effectively
• Numerical competence
• Problem solving ability with a strategic outlook

Competencies: (Maximum of 8 competencies)

• Leading and supervising
• Delivering results and meeting customer expectations
• Working with people
• Deciding and initiating action
• Coping with pressure and setbacks
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Summary

• Are you passionate about machine learning (ML), artificial intelligence (AI), and data innovation? Do you thrive in a fast-paced environment and have an entrepreneurial mindset? Join our team as a Data Delivery Lead for ML/AI and drive the transformation of our clients' experiences in banking through cutting-edge technology.
• You will be responsible for maximizing the value of our ML/AI product landscape. You will navigate complex ecosystems centered around data and AI, supporting the technical aspects of AI use case implementation. Your primary stakeholders will be technology and data specialists.

Job Description

Key Responsibilities:

Delivery Assurance:

• Define the AI product vision from a technical perspective.
• Collaborate with stakeholders to translate business goals into AI product development.
• Drive the delivery of solutions across product, operations, and technology teams.
• Manage product development initiatives from inception to execution.
• Provide technical oversight and dependency management for AI/data initiatives.

Planning and Coordination:

• Ensure appropriate planning and prioritization of AI projects.
• Maintain and refine a prioritized backlog of AI features and user stories.
• Facilitate cross-collaboration between business stakeholders, data scientists, and development teams.
• Guide sprint planning, execution, and participate in sprint reviews and retrospectives.

Risk and Quality Management:

• Identify and mitigate potential risks associated with AI products.
• Collaborate with quality assurance, engineering, and data science teams to ensure the quality and reliability of AI solutions.
• Monitor product performance and iterate solutions based on metrics and user feedback.

Stakeholder Management:

• Engage with stakeholders regularly to gather feedback and insights.
• Demonstrate the value of AI solutions through effective communication and presentations.

Capability Performance:

• Stay informed about emerging technology trends and breakthroughs in AI/data products.
• Provide thought leadership and expertise in ML/AI capabilities.
• Develop processes and provide guidance to improve data quality and trust.

Benefits Optimization:

• Utilize analytics to understand clients' value chains and business processes.
• Identify and innovate opportunities to provide solutions that create client value.

Qualifications:

• Degree in Engineering, Computer Science, or a related field.
• 5-8 years of experience in data delivery projects within an agile environment.
• Experience as a Data Delivery Lead.
• Product Management and/or Scrum Master certification is highly advantageous.
• 3-5 years of experience in Product Management and/or as a Scrum Master.
• Team and people management experience.
• Experience in an investment or commercial bank is desirable.

Preferred Skills:

• Exposure to big data technologies such as Apache Spark, Hadoop, and AI.
• Expertise in Databricks is highly advantageous.
• Strong problem-solving skills and the ability to coordinate across multi-functional teams.
• Proven track record in Scrum Master/product owner roles.
• Strong relationship-building skills and attention to detail.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• We are seeking a highly skilled and experienced Manager Fraud Support to join our team. The ideal candidate will have a strong background in Trade and Working capital, with additional experience in Audit or Operational risk. This role is crucial in supporting the delivery of a proactive fraud prevention and detection strategy for our pan-Africa business.

Job Description

Key Responsibilities:

• Support the Fraud Strategy Manager in developing and implementing a robust fraud control framework.
• Monitor and continuously evaluate fraud controls within designated responsibility areas in the lending environment.
• Ensure fraud losses are minimized and fraud risks are proactively controlled, in compliance with internal policies, procedures, and regulations.
• Identify fraud vulnerabilities in end-to-end processes and assist in initiating remediation programs as required.
• Collaborate with stakeholders to manage and mitigate fraud risks effectively.

Education and Experience Requirements:

• NQF 7 or degree, or NQF 6 National Diploma or Equivalent.
• Qualification in Fraud discipline, CFE preferred.
• At least 5 years of experience in Financial Services or a related industry.
• Fraud-related experience is advantageous.
• Trade experience is advantageous.
• Preferred Skills and Competencies:
• Strong communication and team skills.
• Excellent networking and influencing skills.
• In-depth knowledge of Fraud Risk Principles and Practices, specifically card fraud.
• Understanding of Risk and Compliance concepts.
• Strong analytical and problem-solving skills.
• Interpersonal and conflict management skills.
• Ability to work independently.
• Competencies: Deciding and initiating action, learning and researching, entrepreneurial and commercial thinking, relating and networking, adapting and responding to change, analyzing, persuading and influencing, working with people.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

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Job Summary

• The Absa Financial Services (AFS) Insurance Group Internal Audit team seeks a detail-oriented team player with an interest in insurance who aims to gain insight into the bank’s bancassurance strategy and operations. The Insurance businesses provide short-term and life insurance products to Absa customers. Additionally, the broader AFS Insurance Group offers stockbroking, trusts, wills, estates, and financial management services, with which the incumbent must be familiar. The insurance environment is fast-paced and dynamic, offering extensive learning opportunities.

Job Description

Audit planning

• Participate in the 6+6 audit planning cycle, provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.

Assurance

• Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to execute on assurance responsibilities.
• Actively participate in all the audit phases - planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and re porting (ensure audit observations and planned actions are agreed with management for factual accuracy).
• Ensure delivery adheres to the audit methodology and quality standards.
• Identify opportunities for using Data Analytics and enhanced automated auditing techniques.
• Prepare audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.
• Issue Validation: Update all issue statuses by the end of the month and follow up on all issue closure packs according to the agreed deadlines. Validate audit-raised issues through testing and document validation workpapers as needed, and draft closure or reopening emails. Close issues on audit systems as required.

Teamwork

• Engage proactively with Absa Internal Audit (IA) colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.

Culture / Values:

• Values/Culture: Demonstration of Absa and IIA code of conduct values/behaviours in all aspects of work. Playing a positive role in team effectiveness sessions.
• Team Player: Positive team engagement, helping build the desired culture for IA. Measure of success - all survey scores and feedback from stakeholders to be within target ranges.
• Relationship and Portfolio management
• Business Monitoring and stakeholder engagement - Develop and maintain relationships with business (including 1and 2 Line of Defense) and actively monitor the risk profile of the business to inform audit planning, reporting and audit delivery. Support the Combined Assurance effort across the 3 LOD to strengthen the control environment.
• Provide input into Risk and Committee reporting, clear messaging and impact on the risk and control environment of the business.

Knowledge Management

• Display professional skepticism and apply a residual risk lens to potential audit issues with management and in final reporting.
• Continuous upskilling on both technical and other core competencies.
• Keeping up to date with industry trends, regulatory changes and professional standards.
• Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards

Strategic Initiatives:

• Digitally and Technology enable: Contribute to the Digital Book of Work of the IA Function. Use of Tools and Technology in the portfolio.
• Stakeholder engagement model: aligned to IA overall principles for driving a profession, value adding, service oriented, digitally savvy owner led stakeholder engagement approach for the portfolio.
• Contribute to the overall Absa IA Brand, Positioning and Communication Initiatives.
• New Ways of Work: Timely adoption and role modelling of all new ways of work and enabling technology i.e. strategic initiatives/platforms/tools/solutions i.e. on effective date to ensure it supports implementation and embedment across function.

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education and Experience:

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
• Preferred professional qualifications as appropriate (e.g. CA, CIA, CISA)
• Three to four years’ experience in Internal/External audit or commensurate experience in a major financial institution or Big 4.
• Insurance audit experience preferred

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)