The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
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- The successful candidate will create designs and copy layouts for visual presentations, online advertising and publications. They will also be responsible to coordinate and action Marketing items needed for Quarterly Marketing campaigns; and for work on multimedia devices as required within various projects. Main role will be to create and dispatch newsletters for all entities and maintain the newsletter bases.
The ideal applicant will have:
- Matric
- Graphic Design degree / diploma or 3 to 4 years related experience
- Proven ability to manage multiple projects and tight deadlines
- Ability to work under pressure & be able to adapt to shifting needs & priorities
- Good verbal and written communication skills
- Creative thinking & artistic ability
- A good command of English language
- Essential Computer proficiency: Adobe InDesign, Photoshop, HTML knowledge. Illustrator
- Other Computer proficiency: Dreamweaver or similar application, Adobe Illustrator, Microsoft office suite of products. Knowledge of the above would be advantageous.
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Key Performance Areas: The successful candidate will be responsible for the following:
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Key Competencies & Personal Attributes:
- High level of communication skills – both written and verbal
- Must be computer literate
- Numerical efficient
- Friendly, approachable with some form of client experience
- Ability to handle complaints in a courteous manner
- Previous bar experience will be an advantage
- Live out position
- Ability to work under pressure
- Good communication skills
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Key Performance Areas: Full Management responsibility of a Front Office Operation of a large and very busy Resort property including :
- General Front Office administration, telephone, reservations, reception
- Management and administration of communications with online booking platforms as well as with Head Office Departments
- Dealing with guest queries, requests and complaints and management of guest relations
- Revenue and Statistics control and management
- Handling & recording of cash & other income
- Management and administration of all front office staff including Drivers
- Procurement & control of certain consumable & non consumable stocks and assets including the conducting of stock takes
- Interaction & liaison with all departments and areas including outsourced functions
- Perform Duty Management functions
- Provide assistance to the Resort Manager in any areas required and be able to provide Management backup for same
Key Competencies & Personal Attributes:
- Proven Front Office and Rooms Division experience and Skills and a history of experience in the Hospitality industry
- Excellent knowledge of all aspects of Hospitality Operations including Timeshare as well as Hotel / Resort operations
- Proven management skills including: Guest & Staff relations and administration
- Computer literacy skills including: Excel, Word and practical experience of Hospitality Property Management systems (Reception Desk, Opera/Fidelio, Semper, Apex, Hotelier etc.)
- Desire and ability to work in a fairly remote location
- Ability to work under pressure and without supervision
- Attention to detail
- Proven communication skills
- Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
- Own transport and a valid driver’s license essential
- Accommodation is provided
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Key Performance Areas:
- Ensuring that spa guests receive the best possible reception and assistance upon arrival, during their treatment experience, and at departure. Responsible for managing spa bookings, scheduling therapists efficiently, and ensuring accurate recording of treatment sales and payments.
- Maintaining stock levels of spa products and consumables, conducting regular stock counts, and ensuring adherence to stock control procedures. Facilitating seamless communication between spa therapists, the resort reception, and management to deliver an exceptional guest experience.
Key Competencies & Personal Attributes:
- Matric
- Minimum 2 years’ experience in a spa or similar guest-facing role
- Computer literacy, including Excel and Word
- Experience with booking systems or property management systems (preferred)
- Strong organizational skills and attention to detail
- Excellent guest relations and communication skills
- Ability to work under pressure and handle multiple bookings simultaneously
- Own transport
- Prepared to work weekends, public holidays, and late shifts
- No accommodation provided
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Key Performance Areas:
- Ensuring that spa guests receive the best possible reception and assistance upon arrival, during their treatment experience, and at departure. Responsible for managing spa bookings, scheduling therapists efficiently, and ensuring accurate recording of treatment sales and payments.
- Maintaining stock levels of spa products and consumables, conducting regular stock counts, and ensuring adherence to stock control procedures. Facilitating seamless communication between spa therapists, the resort reception, and management to deliver an exceptional guest experience.
Key Competencies & Personal Attributes:
- Matric
- Minimum 2 years’ experience in a spa or similar guest-facing role
- Computer literacy, including Excel and Word
- Experience with booking systems or property management systems (preferred)
- Strong organizational skills and attention to detail
- Excellent guest relations and communication skills
- Ability to work under pressure and handle multiple bookings simultaneously
- Own transport
- Prepared to work weekends, public holidays, and late shifts
- No accommodation provided
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Key Performance Areas:
- The successful candidate will be responsible for development, planning and execution of targeted tactical and strategic marketing campaigns that drive the achievement of desired results for all the Group’s companies. You will need to maintain all campaign areas starting from a planning phase, campaign strategy, creating content/copy, through to creative concepts, roll-out using various resources, continual management and effectiveness reporting.
Minimum Qualifications and Experience
- Marketing qualification or suitable experience
- Project management qualification or experience a plus
- Excellent verbal and written communication skills
- Strong analytical skills (including experience with Analytics tools)
- Intermediate to advanced Excel skills
- Attention to detail
Key Competencies and Personal Attributes
- Strong communication skills with the ability to build professional relationships with clients and colleagues at all levels
- Highly organized with exceptional attention to detail
- Self-motivated and capable of working independently under pressure
- Proactive, results-oriented approach with a positive, can-do attitude
- Accountable and reliable, taking ownership of responsibilities
- Dynamic personality with excellent interpersonal skills
- Performance-driven mindset focused on achieving objectives
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- Key Performance Areas: Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.
- Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem solving tasks. Assist/relief Housekeeper
Minimum Qualifications and Experience:
- Matric
- 2 years’ experience in a similar position
- Computer literacy skills including Excel & Word
- Working experience of Property Management systems
- Excellent guest relation skills and the ability to resolve complaints & problems
- Own transport
- Valid code B driver’s license will be an advantage
Key Competencies and Personal Attributes:
- Thrives in high-pressure environments while maintaining composure and productivity
- Strong interpersonal and communication skills with the ability to build effective working relationships
- Patient and composed approach when handling challenging situations or stakeholders
- Prepared to work on week-ends; public holidays, late evenings and call outs
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Key Performance Areas:
- This role is responsible for managing staff & handling all aspects of the resort & associated facilities.
- Ensure that regular maintenance of the resort is carried out effectively.
- Interact with guests.
- Monitor budgets & process relevant documentation.
- The successful candidate must be prepared to work shifts, weekends and public holidays.
- Handling of guest related queries, online booking platforms and various booking periods.
Key Competencies & Personal Attributes:
- 3 years’ experience in a Resort Manager Position
- Previous experience with Timeshare
- Must have HR & IR experience to deal with staff
- Excellent communication skills
- Be deadline orientated & have ability to work under pressure
- Excellent decision-making skills
- Un-endorsed Code 08 driver’s license
- Excellent interpersonal skills
- Above average computer literacy
- General maintenance knowledge / background
- Food & Beverage and Health spa experience beneficial
- Analytical
- Competitive
- Dynamic
- Performance driven
- Self-Starter
- Excellent interpersonal and communication skills
- Attention to detail
- Be of Sober Habits
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Key Performance Areas:
- Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
- Facilitate and arrange all and any entertainment and promotional activities & events
- M.C events
- Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
- Communicate all necessary and correct information in a professional manner
- Record and communicate all guests comments & complaints
- To be pro-active and use initiative with customer service and complaints
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
- Up sell all Resort areas
- Promote brand to business, events, communities, schools, charity and other
- Participate in Social Responsibility Activities
- Set-up and lead entertainment events
- Planning of new entertainment programmes
- Assist the Resort Manager with any entertainment & promotional activities
- Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
- Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
- Have a thorough knowledge of all facilities and services offered by the Resort
- Provide courteous and efficient service to all guests
- Maintain at all times the highest standard of appearance and skills, according to Company Policy
- Ensure a professional image at all times
- Attend and be attentive to training as and when required
- To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
Key Competencies & Personal Attributes
- Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
- Leading kids and family games and activities
- Public speaking
- Computer literacy and Audio visual expertise
- Crisis management
- Safety and security act (O.H.S.A)
- First Aid
- Valid Driver’s Licence
- High energy levels with a passion for working with the public & particularly children
- Prepared to work outside of normal office hours which includes, public holidays and weekends
- Work during high season periods
- Work within a multi-cultural environment including multi genders
- Flexibility & Patience
- No accommodation available
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- The Customer Experience Specialist is responsible for ensuring that customers enjoy seamless, engaging, and positive interaction with the company across all touchpoints, for all Beekman Group product lines. This role focuses on understanding customer needs, improving service delivery, and embedding a customer-first culture throughout the organisation, while leveraging modern tools and innovations such as AI to stay ahead of industry trends.
Key Responsibilities
- Customer Journey Management: Map and analyse customer journeys to identify pain points, implement improvements, and ensure consistency of experience.
- Service Standards: Develop, monitor, and continuously improve service standards and procedures to align with customer expectations.
- Feedback & Insights: Use insights (surveys, reviews, complaints, NPS, CSS etc.) to drive improvements.
- Team Leadership: Motivate customer service teams, ensuring they are trained, engaged and aligned with the Company’s customer-centric values.
- Cross-Functional Collaboration: Work with marketing, sales, product and operations teams to ensure customer insights inform business decisions.
- Progressive Technology Adoption: Stay at the forefront of AI and emerging technologies to introduce tools, automations, and innovations that enhance customer experience.
- Story Drafting & Communication: Draft clear, customer-focused stories and requirements for IT development, marketing and website content to ensure alignment with customer needs.
- Innovation: Identify opportunities to use digital tools and process improvements to create unique, differentiated customer experiences.
Key Competencies & Personal Attributes
- Minimum 5 years’ experience in customer service, customer experience, or related specialist roles.
- Proven ability to translate customer insights into actionable strategies.
- Familiarity with AI-driven customer experience tools and platforms (e.g. chatbots, personalization engines, analytics).
- Customer-centric approach, with proactive attitude.
- Forward-thinking, innovative and progressive in applying AI and digital solutions.
- Strategic mindset paired with practical, hands-on execution.
- Strong communication skills
- Ability to influence and collaborate across departments
- Adaptable and comfortable working in a fast-paced environment.
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- We are seeking a highly capable and proactive Director Support Specialist to provide direct support to the Directors.
- This role is designed for a resourceful and analytical individual who thrives on variety, shows initiative, enjoys problem-solving, and can take ownership of a diverse range of projects and once-off tasks that require logic and attention to detail.
Key Responsibilities
- Provide high-level administrative and analytical support to the Directors.
- Assist with mini projects and once-off operational or systems-related tasks across departments.
- Conduct research and analysis on new ideas, services, and initiatives.
- Assist with sourcing goods and services, obtaining quotations, and coordinating orders where required.
- Perform data analysis, reporting, and reconciliation tasks, particularly using Excel.
- Assist with once-off system corrections and process verifications across various departments.
- Prepare and maintain reports, presentations, and documentation using Microsoft applications.
- Manage priorities independently, ensuring that deadlines are met and projects are followed through to completion.
- Handle confidential information with absolute discretion and professionalism.
Requirements & Competencies
- 3–5 years’ relevant experience in an administrative, project, or analytical support role.
- Strong proficiency in Microsoft Excel and other MS applications (Word, PowerPoint, Teams, Outlook).
- Working knowledge of Power BI would be an advantage.
- Practical understanding of finance, administration, or project coordination.
- Excellent analytical and problem-solving skills.
- High attention to detail and accuracy.
- Strong organizational and multitasking abilities.
- Able to work independently, take initiative, and deliver results without close supervision.
- Professional communication skills and strong sense of confidentiality.
Qualifications
- Relevant diploma or certificate in Accounting, Administration, or Project Management advantageous but not essential.
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This role is responsible for but not limited to:
- Process payroll accurately and timeously on Sage VIP (essential).
- Ensure compliance with all statutory requirements (PAYE, UIF, SDL, and provident fund contributions).
- Maintain employee data integrity and support HR with payroll-related reporting and reconciliations.
- Reconcile payroll information with financial systems; Pastel experience up to Trial Balance will be a strong advantage.
- Manage and analyse time and attendance records; experience on Jarrison or similar systems will be advantageous.
- Prepare payroll reports, costing analyses, and month-end submissions.
- Assist with leave management, and payroll-related projects.
Key Competencies & Personal Attributes
- Solid working knowledge of Sage VIP Payroll (essential).
- Advanced Excel skills (including formulas, pivots, and reconciliations).
- Experience with Pastel Accounting up to Trial Balance (advantageous).
- Familiarity with Jarrison Time & Attendance or similar systems (advantageous).
- Sound understanding of South African labour legislation and payroll compliance.
- Strong attention to detail, accuracy, and organisational skills.
- Excellent interpersonal and communication skills — a team player with a professional attitude.
- Ability to work under pressure, maintain confidentiality, and deliver on deadlines.
go to method of application »
This role is responsible for but not limited to:
- Process payroll accurately and timeously on Sage VIP (essential).
- Ensure compliance with all statutory requirements (PAYE, UIF, SDL, and provident fund contributions).
- Maintain employee data integrity and support HR with payroll-related reporting and reconciliations.
- Reconcile payroll information with financial systems; Pastel experience up to Trial Balance will be a strong advantage.
- Manage and analyse time and attendance records; experience on Jarrison or similar systems will be advantageous.
- Prepare payroll reports, costing analyses, and month-end submissions.
- Assist with leave management, and payroll-related projects.
Key Competencies & Personal Attributes
- Solid working knowledge of Sage VIP Payroll (essential).
- Advanced Excel skills (including formulas, pivots, and reconciliations).
- Experience with Pastel Accounting up to Trial Balance (advantageous).
- Familiarity with Jarrison Time & Attendance or similar systems (advantageous).
- Sound understanding of South African labour legislation and payroll compliance.
- Strong attention to detail, accuracy, and organisational skills.
- Excellent interpersonal and communication skills — a team player with a professional attitude.
- Ability to work under pressure, maintain confidentiality, and deliver on deadlines.
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Key Performance Areas:
- We are seeking a dramatically trained individual with experience in theatre and/or live performance to perform as a full-time Wildlife Field Guide at our premier lifestyle resort in the North West. Among other things, this unique role requires the preferred individual to lead interactive game drives with enthusiasm, knowledge, humour and sensitivity. Previous experience with wildlife, animal conservation, and game is highly beneficial.
- Leading interactive game tours and a variety of cultural activities with groups of guests of all ages and cultures
- Working within a group to construct engaging, diverse game scripts and routines
- Engaging guests in informal conversations on topics such as wildlife, animal behaviour, animal care and conservation
- Delivering formal educational presentations on African wildlife
- Frequently initiating and maintaining engaging conversations with small and large groups of guests
- Adjusting conversation content for a variety of ages and cultures
- Ensuring your safety and the safety of guests in animal viewing areas
- Providing resort and park information to guests
- Maintaining Beekman Group’s Vision and brand Integrity
Minimum Qualifications and Experience
- Matric or equivalent essential
- FGASA qualification / accreditation highly beneficial
- Strong verbal and written English skills including an additional South African language
- Theatre / live performance background, or experience working within a position that demonstrates hosting experience and public speaking skills
- Excellent microphone skills
- Strong creative writing skills
- Exceptional presentation, communication and organizational skills
Key Competencies and Personal Attributes
- An extrovert who loves to display theatrics when dealing with Guests
- A hunger for knowledge of wildlife and conservation-related issues
- Relatability to audiences of all ages and demographics
- Team driven, detailed, flexible and commitment to guest satisfaction
- Experience in public relations, guest services, resort/recreational, camp, or related field
- Aptitude to construct and learn entertainment routines and scripts
- Exceptional improvisational skills
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- To provide extraordinary services to our Resorts Guests in the form of leisure, recreational and adventure sports activities while overseeing and managing all aspects of adventure sports activities within an organization. This role involves coordinating, planning, and executing various adventure sports programs, ensuring safety standards, managing staff, and providing exceptional customer experiences. The Adventure Activity Team Leader plays a key role in promoting adventure sports, driving business growth, and maintaining high levels of customer satisfaction.
Key Performance Areas:
- Hiking and guiding, leading groups on outdoor excursions, providing information on flora, fauna, and geography. Responsibilities include ensuring safety, interpreting nature, and enhancing participants’ outdoor experience. Strong knowledge of local ecosystems, navigation skills, and first aid are essential. Excellent communication and leadership abilities are crucial for fostering an enjoyable and educational hiking experience.
- Daily program development, design, plan, and implement adventure sports programs such as rock climbing, kayaking, zip-lining, mountain biking, and other outdoor activities.
- Develop and manage a calendar of events, ensuring a diverse and engaging lineup of activities throughout the year.
- Ensure all adventure sports activities comply with safety regulations and industry standards.
Conduct regular safety inspections and risk assessments of equipment and facilities.
- Train Staff on safety protocols and emergency procedures.
- Schedule Staff shifts and manage rosters.
- Provide exceptional customer service, addressing inquiries, complaints, and feedback promptly and professionally.
- Oversee the maintenance and upkeep of adventure sports facilities and equipment.
- Assist in taking equipment and activity bookings.
- Assist with promotions, functions, and events.
- To be pro-active and use initiative with customer service and complaints.
- Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations, water safety and hygiene within the prescribed working area
- Up sell all Resort facilities.
- Child mind kids – Love for Children – Facilitate and arrange kids and family water sport entertainment games and activities.
Minimum Qualifications and Experience:
- Matric or Grade 12 (Compulsory)
- Child minding experience (Advantage)
- Experience in entertainment in various settings like theme parks, Children’s camps, Hotels and Resorts.
- Ability to lead games and activities for kids and families.
- Public speaking
- Computer literacy and Audio-visual expertise
- Proficiency in Crisis management
- Safety and security act (O.H.S.A)
- First Aid
- Valid Driver’s Licence
Key Competencies and Personal Attributes:
- High energy levels with a passion for working with the public & particularly children.
- Prepared to work outside of normal office hours which includes, public holidays and weekends.
- Work during high season periods
- Work within a multi-cultural environment including multi genders
- Flexibility, patience and adaptability
Method of Application
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