Hot Jobs at Clicks Group

Introduction

• To ensure the effective delivery of relevant financial and non-financial information of the Group and the efficient transactional processing for the retail businesses in accordance with relevant frameworks and legislation; and support the Head of Group Finance in overseeing efficient delivery by the Group Finance, Group Service & Working capital functions.

Job description

Job Objectives

• To ensure the finance department delivers on the information requirements of the group that are relevant, reliable and timeous according to agreed SLA
• To ensure the continuous assessment and communication of the impact of changes in the accounting treatment and of non-routine transactions, which has a material impact on earnings or substantive change in disclosure in accordance with IFRS
• Manage and oversee the statutory financial reporting process, including liaising with the auditors and management of the signing process. 
• To ensure effective financial reporting in compliance with statutory and JSE requirements in order to provide appropriate disclosure of information to relevant stakeholders.

Manager and oversee the budgeting and forecasting process from inception to completion including:

• Ensure the budgeting tool is ready for use and users are trained accordingly.
• Actively manage the planning and submissions.
• Consolidate the business units to produce a consolidated group budget.
• Ensure all deadlines are met.
• Review the brand budget submissions to ensure that the budget aligns to the group strategy. 
• Oversee the fixed asset process from initiation to reporting, including capex processes and management of the fixed asset register.
• Manage lease accounting (IFRS 16) for the group, including the treatment of transactions, reconciliation of accounts and financial statement disclosure.
• Manage lease accounting insurance portfolio for the group, including the renewal process and claims.
• Assist with ad-hoc reporting and analysis. 
• To ensure effective people management and their development in line with Group HR strategy and departmental needs
• To ensure the provision of efficient and cost-effective transactional processing capabilities for the retail businesses in accordance with SLA's
• To ensure the optimal use of information and resources with a view to improvement in process compliance and business practices
• To ensure that SLA's are developed, implemented and regularly reviewed to ensure relevance and effectiveness.
• To ensure that the Group’s working capital control processes are well maintained and oversee the review process of working capital accounting principles and significant group provisions.
• To oversee the monthly reporting of Group Services Finance department including the expense base review, cost allocations, reconciliations (payroll) and budgeting.
• Identify and implement improvements within the finance control environment.
• Assist in delivering long term objectives and goals.
• Provide coaching and mentorship for future development

Job Related Knowledge 

• Knowledge of working on different accounting systems
• Knowledge of International Financial Reporting Standards
• Practical knowledge of budgeting
• Knowledge of statutory requirements
• Relevant knowledge of Companies Act
• Cash flow management
• Budgeting

Job Related Skills

• Computer Literacy, Excel, SAP, SAP EPM and SAP SAC (or equivalent)
• Interpersonal skills
• People Management skills
• Negotiation skills
• Time management skills
• Planning skills
• Communication skills
• Leadership skills
• High level verbal and written skills 

Job Experience

• Articles with major accountancy firm
• 5 years' experience in finance department or professional services firm preparing listed financial statements
• 5 years' experience performing a management function within a head office environment of a listed company

Minimum requirements

Qualification

• Chartered Accountant (Essential)

Job Related Competencies

• Leading and Supervising
• Analysing
• Planning and Organising
• Deciding and Initiating Action
• Working with People
• Adhering to Principle and Values
• Writing and Reporting
• Creating and Innovation
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

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Introduction

• We are looking to recruit an Accountant CA (SA) to work within our Group Finance department. The role will be based at the Clicks Group Head Office in Cape Town and will report to the Group Finance Manager.

Job description

Job Purpose:

• To support the deliverables of the Group Financial reporting department by providing accurate, timeous, and relevant financial information to facilitate effective decision-making, analytics, risk and stakeholder management.

Job Objectives:

• Assist with monthly, interim and year-end reporting.
• Assist with ad-hoc reporting and analysis.
• Assist with the Internal Financial Controls quarterly review of balance sheet reconciliations.
• Create opportunities for improved efficiencies through creation of new SAC reports, data analytics, monitoring.

Responsible for the group finance financial control environment including: 

• Ensuring that the group financial control matrix is updated with relevant controls and responsible personnel
• Responsible for the continuous implementation of the relevant financial controls
• Responsible for the group finance financial control environment
• To ensure that financial transactions are controlled and processed timeously.
• To effectively assist with the preparation of the monthly management reporting and support the Financial Manager in overseeing efficiency and effectiveness of the group reporting process.

Assist the Financial Manager with the statutory annual financial statements of all subsidiaries of the Clicks Group including:

• The planning and allocation of the statutory annual financial statement process.
• Assisting with compiling and drafting of annual financial statements. 
• Managing the compilation process on the relevant software. 

Minimum requirements

• A self-motivated individual who wants to build a career in Finance within a Top 40 listed organisation.

Education:

• Registered CA (SA) 

Job-related experience:

Essential:

• Minimum two years’ relevant Finance and reporting experience, preferably in the Retail industry in a JSE Listed company.

Desirable:

• 1 years’ financial reporting experience.
• Supervising/management experience. 
• SAP experience.
• SAP EPM experience.
• Caseware

Job related knowledge:

• Financial reporting and statutory requirement
• Knowledge of working on different accounting systems
• Sound IFRS knowledge
• Computer literacy on MS Office, SAP and Caseware

Job related Skills:

• Financial management
• Strategic thinking and problem solving
• Organisational and planning ability
• Conceptual and problem-solving skills.
• Administration

Competencies:

• Deciding and Initiating Action
• Presenting and Communicating Information
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Writing and Reporting
• Analysing
• Planning and Organising

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Introduction

• Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers?
• We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service the entire beauty dept.

Job description

Job Purpose:

• To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Objectives:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/skincare qualification
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities and Job Related Knowledge:

• Understanding and application of selling principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident

Competencies:

• Persuading and influencing
• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Commercial Thinking
• Following instructions and procedures
• Working with people
• Planning and organising
• Coping with Pressures and Setbacks

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Introduction

• Are you passionate about retail and service excellence? Are you confident to lead a management team across a number of stores within a geographical area to deliver a competitive advantage for the brand?
• Exciting and challenging opportunities have become available for a Regional Manager to work within the Operations department of The Body Shop. The successful individual will report to the General Manager and will be responsible for stores within the Inland region.

Job description

Job Purpose:

• To deliver a cost effective operational strategy and service excellence by leading and influencing operational teams and selected flagship stores in order to deliver the regions sales and operating profit targets leading to a competitive advantage for the brand.

Job Objectives:

• To recommend and drive regional business opportunities resulting in Sales and Operating Profit growth, while reinforcing the brands competitive edge.
• To assume full accountability for the regional profit and loss and lead the team in delivering the financial performance for the region.
• To deliver continuous business process improvements within the region that improves operational execution and manages risk.
• To monitor regional performance, identify and analyse trends, report on business performance and ensures appropriate actions are taken.
• To be the customer’s first choice health and beauty retailer by living and driving the company values.
• To drive a culture of customer service excellence that results in a great customer experience and increase in club card participation to set targets.
• To effectively engage, persuade and influence stakeholders to provide regional insights and trends to NSSC that informs range, pricing and promotions, customer and people strategies to increases brand equity, gains market share, creates differentiation and improves the value offering.
• To drive and deliver the store expansion growth targets for the region that delivers convenience to the customer.
• To effectively lead and direct the teams in the selected large stores to deliver on all agreed KPI’s.
• To deliver the people strategy that ensures on-going pharmacy and professional development, capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda.
• To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance.
• To drive and ensure adherence to HR policies and procedures aligned to corporate governance.

Minimum requirements

Job related knowledge:

• Retail Management
• Financial Management
• Risk Management
• Human Resource Management
• Change Management
• Business Acumen

Job related skills:

• Commercial and Entrepreneurial Awareness
• Communication Skills
• Interpersonal Skills
• Analytical Skills
• Decision-Making Skills
• Able to motivate people
• Persuading Skills

Experience:

• Minimum 3 years' senior operational management experience within a multi-site environment
• Extensive retail / FMCG store operations experience
• Extensive people management and leadership experience of middle management employees
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) - External applicants

Essential Competencies:

• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Persuading and Influencing
• Deciding and Initiating Action
• Presenting and Communicating Information
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

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Introduction

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

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Introduction

• Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job description

Job Purpose:

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets,  leading to a competitive advantage for the brand.  

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Essential Competencies

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

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Introduction

• To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing

Skills:

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

Competencies:

Essential:

• Leading and Supervising
• Planning and Organising
• Delivering Results and Meeting Customer Expectations

Desirable:

• Entrepreneurial and Commercial Thinking
• Deciding and Initiating Action
• Working with people
• Analysing
• Coping with Pressures and Setbacks

Minimum requirements

Experience:

• Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
• Extensive people management experience of a large and diverse workforce
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

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Introduction

• Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.

Job description

Job Purpose:

• To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

• To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
• To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
• To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
• To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
• To timeously and efficiently resolve all customer queries in line with the Company's policies.
• To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
• To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at grade 12 level
• Essential: Relevant Retail/Business Management qualification (External applicants)
• 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
• Numeracy and stock management experience

Skills, Abilities and Job Related Knowledge:

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of competency based interviewing
• Results and target driven
• Sound managerial skills
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies:

• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Relating and Networking
• Following instructions and procedures
• Working with people
• Analysing
• Planning and organising
• Coping with Pressures and Setbacks

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Introduction

• Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills:

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure

Competencies:

Essential

• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Minimum requirements

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

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Introduction

• We are looking to recruit a Marketing Coordinator who will be responsible for the Print, Display and Visual Merchandising aspects within The Body Shop stores. This role reports to the Brand Manager and will be based at the Head Office in Johannesburg.

Job description

Main Purpose:

• To maintain excellence in all aspects of store presentation in stand-alone ‘The Body Shop’ Stores and all formats in Clicks including stores-in-stores, to ensure a positive customer experience and seamless brand execution, within budget and aligned to brand standards.

Job Objectives:

• To manage the logistics of all visual merchandising for store modernisation, refresh programs and new store openings that includes componentry, POS and in-store display equipment, in-store execution and internal design.
• To liaise with internal and external stakeholders on workflow for promotions and product advertisements to deadlines. 
• To coordinate the ordering of printing, equipment and VM componentry for all stores and ensure on time distribution.
• To communicate information and support store teams on all aspects of in store presentation and brand guidelines to ensure consistent execution and the right visual impact – for example the monthly trading pack.
• To follow-up and ensure that the correct print and display materials and equipment/componentry have been delivered to stores.
• To undertake store visits, roadshows and other mechanics to gather feedback on print and display materials and ensure the correct implementation of the visual merchandising standards at all times across all stores.   
• To continually monitor and update visual merchandising in line with Group and brand standards.
• To update and maintain an inventory of merchandising equipment/componentry.
• To attend the store roll outs and new store openings and assist with implementation.
• To execute the business event plan within the budget allocated and to deliver compliance to global standards within budget.

Minimum requirements

Job Knowledge:

• Knowledge of visual merchandising principles
• Knowledge of marketing concepts and principles
• Knowledge of retail industry principles

Job Skills:

• Excellent communications skills, both verbal and written
• Planning and organising skills
• Well-developed interpersonal and relationship building skills
• Proficient in Microsoft Word, Excel and PowerPoint
• Attention to detail
• Creative flair
• Ability to work with large amounts of information from various sources and consolidate into a simplified communication

Experience:

• Essential: 1-2 years’ experience in merchandising and display
• Essential: Experience in a retail / FMCG environment 

Education:

• Essential: Grade 12
• Essential: Diploma or Degree in Marketing, Advertising or equivalent

Essential Competencies:

• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Relating and Networking
• Creating and Innovating 

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Introduction

• We are looking to recruit a Finance Manager to work within the Group Finance department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Group Reporting Finance Manager.

Job description

Job Purpose: 

• To provide accurate, timeous and relevant financial information to facilitate decision-making. 
• To ensure that financial transactions are controlled and processed timeously.
• To effectively manage the reporting processes and support the Group Reporting Finance Manager in overseeing efficiency and effectiveness of the group reporting function.

Job Objectives: 

• To ensure the finance department delivers on the information requirements of the group that are relevant, reliable and timeous according to agreed SLA
• To ensure the continuous assessment and communication of the impact of changes in the accounting treatment and of non-routine transactions, which has a material impact on earnings or substantive change in disclosure in accordance with IFRS Manage the statutory financial reporting process, including liaising with the auditors and management of the signing process.
• To ensure effective financial reporting in compliance with statutory and JSE requirements in order to provide appropriate disclosure of information to relevant stakeholders.
• Review monthly, interim and year end internal and external reporting.
• Manage the statutory financial reporting process, including liaising with the auditors and management of the signing process. 
• Ensure the effective delivery of team objectives by managing and leading the team.
• Monthly reforecasting of full year results.
• Create opportunities for improved team work.
• Oversee the SAP EPM financial reporting processes and provide training and support where necessary.
• Identify and implement improvements within the finance control environment.
• Assist in delivering long term objectives and goals.
• Provide coaching and mentorship for future development.

Minimum requirements

Education: 

• Registered CA (SA) 

Experience: 

• Minimum 5 years of relevant Finance experience, preferably in the Retail industry in a JSE Listed company. (Essential)
• 2 years financial reporting experience. (Desirable)
• Supervising/management experience. (Desirable)
• SAP experience. (Desirable) 
• SAP EPM experience. (Desirable) 

Job related knowledge: 

• Financial reporting and statutory requirements 
• Knowledge of working on different accounting systems
• Budgeting
• Sound IFRS knowledge
• Computer literacy on MS Office 

Job related Skills: 

• Financial management
• Supervision and performance management
• Strategic thinking and problem solving 
• Organisational and planning ability
• Conceptual and problem solving skills
• Administration 

Competencies: 

• Deciding and Initiating Action
• Leading and Supervising
• Presenting and Communicating Information 
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Writing and Reporting
• Analysing
• Planning and Organising

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Introduction

• The Clicks Group is looking to recruit an Administrative Assistant to work within our Clicks Direct Medicines division. The role will be based at our Regional Office in Lea Glen, Roodepoort and will report into the Service Centre Supervisor.

Job description

Job Objectives:

• To resolve medical aid rejection queries with member where medical aid has no impact e.g. benefit exceeded
• To resolve medical aid rejection queries with medical scheme e.g. medication authorization
• To provide member with status update regarding rejection and resolution thereof.
• To resubmit all rejections within target set per medical aid i.e. between 40 and 60 queries per day to medical       aid three days prior to due date of delivery
• To resolve queries received from patients within a two hour turn-around time e.g. extended supplies due to     member going oversees

Knowledge:

• IT applications areas and delivery channels (Unisolv and Marconi )
• Current IT technology (6 months)
• Medical Aid Formularies (6 months)
• Product knowledge (1 year)
• Pharmacy Council Legislation (1 year)

Skills:

• Communication skills   
• Problem solving skills

Competencies:

Essential:

• Analysing
• Deciding and Initiating Action
• Adhering to Principles and Values
• Persuading and Influencing
• Working with People
• Adapting and Responding to Change
• Achieving Personal Work Goals and Objectives
• Applying Expertise and Technology
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations

Minimum requirements

Education:

• National Senior Certificate (Matric/Grade 12)

Experience:

• One year within secretarial /admin position
• Business Process experience 

Skills:

Essential:

• Organisational skills
• Administrative skills 

Desirable:

• Customer service (internal) 
• Communication skills 
• Problem solving skills 

Competencies:

• Analysing
• Deciding and Initiating Action
• Adhering to Principles and Values
• Persuading and Influencing
• Working with People